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Work Completion Time
Time is of the essence in facility management, and the ability to promptly complete work orders is crucial. This KPI measures the average time taken to fulfill maintenance requests, repairs, and other work assignments. By monitoring work completion time, facility managers can identify areas for improvement, streamline processes, and optimize resource allocation. Reducing work completion time increases productivity, minimizes disruptions, and enhances tenant satisfaction.
Total Number of Work Orders
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The volume of work orders processed is a telling metric in facility management. This KPI tracks the total number of maintenance requests and service calls received within a given period. By analyzing this data, facility managers gain insights into workload patterns, resource allocation, and operational efficiency. Monitoring the total number of work orders helps managers identify trends, anticipate demands, and implement strategies to meet service expectations.
Time Dedicated to
Preventive vs.
Reactive Maintenance
Preventive maintenance is the cornerstone of efficient facility management. This KPI measures the proportion of time and resources allocated to proactive maintenance activities versus reactive or unplanned repairs. By tracking this ratio, facility managers can strike a balance between preventive and reactive maintenance, reducing the occurrence of costly breakdowns and improving the overall reliability and lifespan of assets.
