Introduction

To ensure success in facility management, it is essential to have a comprehensive understanding of key performance indicators (KPIs) that can help measure and optimize facility management processes. This presentation will explore seven KPIs every facility manager should consider when evaluating their operations. So, let's dive right in!

Level Adherence

In the realm of facility management, meeting servicelevel agreements is paramount. This KPI measures how services are delivered within predefined timelines and quality standards. By tracking service level adherence, facility managers gain valuable insights into operational efficiency, identify bottlenecks, and enhance the overall service delivery process. Achieving high service level adherence ensures optimal tenant satisfaction and strengthens stakeholder relationships.