Package trip form

FORM FOR PROVIDING INFORMATION TO THE TRAVELLER IN THE CASE OF A PACKAGE HOLIDAY IN ACCORDANCE WITH SECTION 651A OF THE GERMAN CIVIL CODE The combination of travel services offered to you is a package trip within the meaning of Directive (EU) 2015/2302. Therefore, you can benefit from all the EU rights that apply to package trips. The company nicko cruises Schiffsreisen GmbH, Mittlerer Pfad 2, 70499 Stuttgart, Germany bears full responsibility for the proper performance of the entire package trip. In addition, the company nicko cruises Schiffsreisen GmbH, Mittlerer Pfad 2, 70499 Stuttgart, Germany has the legally required coverage for refunding your payments and, if transport is included in the package trip, to secure your repatriation in the event of its insolvency.

MAIN RIGHTS UNDER DIRECTIVE (EU) 2015/2302 · Travellers shall receive all essential information about the package trip before concluding the package travel contract.

· At least one entrepreneur is always liable for the proper provision of all travel services included in the contract.

· Travellers shall receive an emergency telephone number or details of a contact point through which they can get in touch with the travel operator or travel agency.

· Travellers may transfer the package trip to another person – within a reasonable period of time and possibly at additional cost.

· The price of the package trip may only be increased if certain costs (for example fuel prices) increase and if this is expressly provided for in the contract, and in any case no later than 20 days before the start of the package trip. If the price increase exceeds 8% of the package price, the traveller may withdraw from the contract. If a travel operator reserves the right to a price increase, the traveller has the right to a price reduction if the corresponding costs decrease.

· Travellers may withdraw from the contract without paying a cancellation fee and receive a full refund of all payments if any of the essential elements of the package trip, other than the price, are substantially altered. If the entrepreneur responsible for the package trip cancels the package trip before it starts, travellers are entitled to a refund and possibly compensation.

· Travellers may withdraw from the contract without paying a withdrawal fee if exceptional circumstances arise before the start of the package trip, for example if there are serious security problems at the destination which are likely to affect the package trip.

· In addition, travellers may withdraw from the contract at any time before the start of the package trip in exchange for paying a reasonable and justifiable withdrawal fee. · If, after the start of the package trip, essential elements of the package trip cannot be carried out as agreed, reasonable alternative arrangements shall be offered to the traveller at no extra cost.

The traveller may withdraw from the contract without paying a withdrawal fee (in the Federal Republic of Germany this right is called “cancellation”) if services are not provided in accordance with the contract and this has a significant impact on the provision of the contractual package travel services and the travel operator fails to provide redress.

· The traveller is entitled to a price reduction and/or compensation if the travel services are not provided or not provided properly.

· The travel operator shall assist the traveller if the traveller is in difficulty.

· In the event of the insolvency of the travel operator or – in some

Member States – the travel agent, payments shall be refunded. If the insolvency of the travel operator or, where relevant, the travel agent occurs after the start of the package trip and if transport is part of the package trip, return transport of passengers shall be guaranteed. nicko cruises Schiffsreisen GmbH, Mittlerer Pfad 2, 70499 Stuttgart, Germany has taken out insolvency insurance with Deutscher Reiseversicherungsfond GmbH. Travellers can contact Deutscher Reiseversicherungsfond GmbH (Sächsische Straße 1, 10707 Berlin; Tel.: +49 (0)30 7895 4770; e-mail: schadenmeldung@drsf.reise; website: schadenmeldung. drsf.reise) if they have been denied services due to the insolvency of nicko cruises Schiffsreisen GmbH, Mittlerer Pfad 2, 70499 Stuttgart, Germany.

Website where the complete edition of the German Civil Code can be found: https://www.gesetze-im-internet.de/bgb/