Cruise Adviser — February 17 by Cruise Adviser

CRUISE ADVISER THE ULTIMATE DESTINATION FOR THOSE SELLING CRUISES

FEBRUARY 2017

FJORD FIESTA

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February 2017 | Forward ED’S LETTER

Return to the Norwegian fjords Way back in December 2014, when we published the first ever issue of FJORD cruise adviser, it FIESTA was a photograph of the Norwegian fjords that we decided to put on our cover. Much has changed since then, but Norway hasn’t – it remains one of the great cruise destinations, easily accessible by ship and breathtakingly beautiful. It’s definitely a special place for us. So when Cruise & Maritime Voyages invited us again, we jumped at the chance (that’s the majestic Geirangerfjord you can see on the cover of this issue), and have used the feature to kick off our new-look How To Sell section, which explores the considerable appeal of no-fly cruises from the UK (p28). Here, you’ll also find an in depth look at P&O Cruises CRUISE ADVISER THE ULTIMATE DESTINATION FOR THOSE SELLING CRUISES

FEBRUARY 2017

Norway with Cruise & Maritime Voyages

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(p34), which has more cruises from the UK than anyone else this year (p8), as well as our comprehensive ex-UK listings (p38), provided by Choosing Cruising, which detail every cruise leaving the UK for the rest of 2017. But that’s not all: we join Riviera Travel on the Rhine (p25) chat to American Queen about the arrival of the Duchess (p21), and explore the White Continent, Antarctica in Ports of Call (p20). Elsewhere, Sven Lindblad shares his thoughts on the growth of expedition cruise (p13). In our News section (p9) we report on Seabourn Encore and MSC Cruises’ new private island. We take an indepth look at the sad demise of the All Leisure Group and also share our own thoughts on this on p62. As always, please share your thoughts with us by emailing info@cruise-adviser.com. We hope you enjoy reading.

THIS MONTH WHAT WE FOUND OUT IN THIS ISSUE P8

OBAN AND OUT It rarely makes headlines, but 107 cruises will leave from Oban, Scotland, between now and the end of 2017 P34

A LOT OF HAPPY FEET South Georgia, a British overseas territory in the southern Atlantic Ocean and regular cruise call, is home to some 300,000 king penguins P34

is brought to you by Waterfront Publishing cruise adviser

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PROUD & OLD P&O’s roots go back to 1837 when the Peninsular & Oriental Steam Navigation Company started a service from the UK to Spain

February 2017| Forward

The Majestic Line (Credit: Ian Giles)

Contents Midship

How to Sell: no-fly cruises

Norway Anthony Pearce takes an ex-UK cruise from London Tilbury to the stunning Norwegian fjords with Cruise & Maritime Voyages

InFocus Jeannine Williamson profiles P&O Cruises, the biggest homegrown ex-UK line, which is celebrating its 180th birthday in 2017

Ex-UK listings Details of every single cruise departing from the UK for the remainder of 2017, with data provided by Choosing Cruising

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February 2017 | Forward

FORWARD

Ed’s letter Why we decided to head back to Norway once again

Infographic All the vital statistics relating to ex-UK cruise

News Reports on the christening of the Seabourn Encore and the development of MSC Cruises’ own private Island

Opinion Sven Lindblad, owner of Lindblad Expeditions, explains why the outside can be much more important than the inside

Ports of call A look at the White Continent, Antarctica, a unique and increasingly popular cruise destination

Interview American Queen explain why their new ship is being pitched at the luxury market Riviera Sam Ballard takes a trip on Riviera Travel’s Jane Austen to see what the fuss is about

AFT

New crew Keep up with the latest industry comings and goings with our new hires section

Fam trips / incentives Read about Crystal Cruises first ever incentive on its river and yacht programme

Jargon buster Our new monthly look at some of cruise’s more esoteric terminology. This month: port and starboard

Recipe How to make Celebrity Cruises’ and Great British Chefs’ sumptuous and spicy roast lamb shuwa

On the road Andrew Schweitzer explains why working for Viking Cruises is much more than horned helmets and accents

Final word cruise adviser comment: Our thoughts on last month’s sad demise of All Leisure Group and their cruise brands Swan Hellenic and Voyages of Discovery, and what the industry can learn from this

What are your thoughts on the new-look cruise adviser? We’d love to hear them. Share them by emailing info@cruise-adviser.com

Directory Got a query? Let us assist you

58 Games room The cruise adviser crossword, sudoku and quiz to keep you occupied on your lunch break. Win a three-night cruise for two with Cruise & Maritime Voyages

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February 2017 | Forward

Do you have a story for us? Email info@cruise-adviser.com

SEABOURN

Seabourn Encore launches new era of ultra-luxury cruise The line’s fourth and largest ship was christened in a glitzy ceremony in Singapore last month before spending summer 2017 in the Mediterranean Seabourn Encore was christened in Singapore in January. The line’s fourth and largest ship boasts innovations such as The Grill by Thomas Keller – an evening-only steaks and seafood restaurant; Sushi, where specialist chefs prepare sashimi, nigiri and sushi; and the Retreat – a new concept atop the ship with 16 cabanas. This new 600-passenger ship has swapped the Nordic-style elements of the line’s Odyssey-class vessels for a more curvaceous and sinuous realisation of a luxurious Italian yacht. cruise adviser contributer Gary Buchanan joined the vessel

in the Asian city state to celebrate its christening by singer Sarah Brightman – you can read his full report in next month’s issue. “The launch of Seabourn Encore marks the start of a new era of ultra-luxury cruising,” said Richard Meadows, president of Seabourn. “This ship is stunningly beautiful and I know guests are going to be absolutely captivated as they step aboard and see it firsthand.” Seabourn Encore will spend summer 2017 in the Mediterranean, offering itineraries such as a sevenday Greek and Italian Jewels cruise departing from Piraeus (Athens),

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Greece on May 6, followed by a seven-day Riviera Allure voyage departing Civitavecchia (Rome) on May 13. It will go on to offer a series of seven, ten and 14-day cruises throughout the region, including a Mediterranean Moments itinerary that departs Barcelona on June 3 and makes stops along the coast of France, Monaco, Italy and Greece. In August, the ship will finish summer with a ten or 20-day Unesco Gems of the Western Mediterranean cruise, arriving in Barcelona on September 13 for the start of its autumn season.

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February 2017 | Forward

MSC CRUISES

MSC breaks ground on private island

VIKING CRUISES

Signature song recorded for 20th anniversary Viking Cruises has commissioned a signature piece of music to celebrate 20 years in the business. The composition will be written by world-renowned composer Debbie Wiseman, who previously has written music for film and TV, including the recent BBC Drama Wolf Hall. It will debut at Classic FM Live at the Royal Albert Hall on April 18.

ROYAL CARIBBEAN

Ceremony takes place on the Ocean Cay MSC Marine Reserve in the Bahamas, which is set to open in November 2018 MSC Cruises has broken ground on Ocean Cay MSC Marine Reserve, its new private island in the Caribbean. The reserve, which is south of Bimini in the Bahamas, will open in November 2018. Pierfrancesco Vago, MSC Cruises’ executive chairman, and Perry Gladstone Christie, prime minister of the Bahamas, were both at the ceremony. The area was previously an industrial sand extraction site. Ocean Cay MSC Marine Reserve is part of a €9 billion investment programme by MSC, which includes building 11 vessels that will be launched between 2017 and 2026. Vago said: “Working in partnership with the Government of The Bahamas, our aim is to turn an industrial wasteland into a thriving environment for man and nature alike, bringing the island and its surrounding waters back to their original state. In so doing, we will substantially grow our group’s already strong investment in the Bahamian economy, offering long-

term employment opportunities to the local population. “Bearing testament to our ability to innovate, a purpose-built berth and pier will allow our cruise ships to dock directly at Ocean Cay MSC Marine Reserve. Thus, the island will become an extension of the ship.” Antonio Paradiso, managing director UK and Ireland said: “The addition of Ocean Cay MSC Marine Reserve is appealing for guests who are looking for something new and unique, which this private island paradise will definitely offer.” Gianluca Suprani, head of global port development and shore side activities at MSC Cruises, added: “Just 65 miles east of Miami, the island has 11,400 feet of beautiful coastline and crystal blue waters teaming with unique marine life. The island has some of the finest aragonite sands in the world and, once the work is completed, its waters will be home again to beautiful corals. It will become an exclusive destination for MSC Cruises guests to experience the best the Caribbean has to offer.”

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Agency awards ceremony announced for March 23 Royal Caribbean International has announced its first Club Royal and Agency Partnership Awards. The event will be held on March 23 in London at 30 St Mary Axe, better known as The Gherkin. Ben Bouldin, managing director for UK and Ireland, said: “We hope you can join us for what will be an amazing evening.”

CARNIVAL CORP

New ships ordered for Princess and HAL Carnival has announced plans to build new ships for Holland America Line and Princess Cruises for delivery in 2021 and 2022. The two vessels mean the company now has 19 ships scheduled to be delivered between 2017 and 2022, which “offer more opportunities for our guests to create lifelong vacation memories,” said CEO Arnold Donald.

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February 2017 | Forward

OPINION

Sven Lindblad The owner of Lindblad Expeditions explains why he focuses on what’s going on outside rather than inside The Quest is the first ship we will have built entirely from scratch – the rest of the ships we have we acquired and modified. We are able to think: what do we want? How can we get on and off the ship as quickly as possible with zodiacs? Where do we store kayaks and zodiacs? It’s just so much easier to build in everything you need. We’ve got sister ships coming in 2018 and 2019; the first two are coastal and the third will be open water, similar to the Explorer. The partnership with National Geographic is about 12 years old. I’ve had a relationship with the company forever, in a variety of ways, and I went to the CEO and said, ‘Look, you guys are about disseminating the world and everything in it, and we’re about taking you there, right? This should be a natural partnership’. And they said, ‘Alright’, and it’s been a great partnership ever since. It makes extraordinary sense. It also expands our knowledge base, we

have National Geographic photographers on our ships, two of them permanently, and lots of explorers and scientists. Lindblad is small cruising; our largest ship takes about 140 people, so that’s still pretty small. It makes a huge difference. We spent a lot of time talking to our staff and we spent a whole day on one subject: at what point does the quality of the experience diminish because of capacity? Because we’re building new ships, we wanted to really hone in on how big they should be. There’s a certain economic drive to make them larger, but there’s a practical limitation, too. If you get beyond a certain size the experience totally changes. And we came away totally convinced we shouldn’t go beyond 150 – and ideally fewer – passengers. In Antarctica, there’s a restriction on how many passengers can be on

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the ice at once – that’s 100. So we also do a lot with zodiacs, we have kayaks, there’s often a kayak activity going on; no one is ever waiting around to go ashore. The travellers we get on board are really diverse these days. However, the baby boomers are still the largest audience, people in their 60s. We get more and more younger people, particularly in the summer in Alaska and the Galápagos; it’s dominated by families. We don’t need to worry too much about entertainment for kids because our orientation is looking out. The ship is a mechanism or a vehicle for getting there; I see it like a Land Rover – the focus is what’s out there, not what’s inside. The cruise industry in general is more focused on what’s inside. I’m not saying that as a criticism, but it’s a different perspective.

February 2017 | Forward

In Alaska, you get hundreds of thousands of people going to visit each year, but they go to very predictable places – and they go just to have a look. They’re not going ashore and into the wilderness. We can spend a whole week in southern Alaska and not see another ship – it’s certainly possible. Even if you do, then it’s far away, and they’re not going to be going where we’re going. They can’t go and put their bow under a waterfall, but we can because our ships are small enough. We see ourselves as an adventure company. It’s amazing how many cruise lines are beginning to refer to having an expedition programme, but I think a lot of them will find it more challenging than they realise. To do it well in relation to the expectations

of the travellers who want this type of thing, it’s not easy. You have to understand geography, you have to have a team that really know what they’re doing. That doesn’t just happen overnight. We have experts in marine biology, history, biology, in whatever it is that’s of interest in wherever we’re going. We recognise that people come in all shapes, colours, interests – we want to provide the framework for individual opportunities for those people. So they’re not all a big herd – that’s also not easy. Some of our customers wouldn’t be caught dead on another cruise ship, but some are ‘refugees’ from other lines and want to try something different. Some like the idea of, ‘Oh my god, I can travel without packing

and unpacking’, but also want something more adventurous. We’re always looking for new places, but also new answers within places. For example – is the South Pacific a new place? Not really, because we’ve been there on numerous occasions, but is some of what we’ll try to do there on Quest new, and based on new knowledge? Absolutely! You’re not going to discover a new place, but it’s a business of nuance. There are a small number of people who will go back to Antarctica periodically. A lot of people use the term ‘I’ve done that’. It’s nice when people don’t think like that and return to a destination, and a small number do, and with somewhere like Antarctica, the geography grabs you.

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Antarctic 5-star Expedition Cruises

February 2017 | Forward

PORTS OF CALL

Antarctica Cruise is the best way to see the White Continent and several lines now include it in their intineraries Antarctica is the adventurer’s choice for adventure. The pristine wilderness of the White Continent, the planet’s coldest, driest and windiest region, makes it one of the most beguiling but inhospitable destinations on earth. A mere 5,000 people reside at research stations scattered across the 5,400,000 square mile area, but there are no towns, no cities and no permanent inhabitants in the traditional sense. It was just 100 years ago that the explorers Scott, Shackleton and Amundsen raced to the South Pole, and tourism only began here in the 1950s and 1960s. While cruise may be the best way to see many destinations, it is virtually the only way to see Antarctica in any depth. Modern expedition cruise to the region was pioneered by Lars-Eric Lindblad in 1969 when he launched the MS Lindblad Explorer, something his son, Sven, would continue under Lindblad (see Opinion, p16), but today there are a number of options that sail the short season between November and

February, operated in accordance to the rules of the International Association of Antarctica Tour Operators (IAATO). The diversity among the body’s 48 members is as pronounced as it is anywhere else in cruise – from former polar research ships to ultra luxury yachts. But the seasons are short, and costs are high (even the cheaper options start at around £5,000pp for 12-night cruises), meaning these trips are usually a once-in-a-lifetime experience. Home to razorback and humpback whales, Weddell and leopard seals and, of course, penguins, the region is one of the world’s richest for wildlife, meaning many itineraries have a animal-spotting slant. Cruises most often sail from Argentina (sometimes taking in South Georgia, home to a colony of no fewer than 300,000 king penguins), before heading to the breathtaking Antarctic Peninsula, the northernmost part of the mainland. There’s also the small matter of navigating Drake Passage, which connects the southwestern part of the

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February 2017 | Section Name

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February 2017 | Forward Atlantic Ocean with the southeastern part of the Pacific Ocean – one of the roughest stretches of water anywhere. Geographically, guests may only see a smidgen of the continent, but this is a destination to immerse yourself in, with experts – lecturing in everything from geology to climate change, wildlife to photography – on most itineraries. “Our team of naturalists, historians and polar specialists bring the destination to life through their knowledge and passion,” says Emma Savage, marketing manager at Aurora Expeditions. “Antarctica is a place of beauty and inspiration, but it is only by learning about the significance of the continent’s environment, history and scientific research, can you truly understand what makes it so magical.” There are also some very special shore excursions. Cruise operators typically only allow 100 people on land at any one time in order to comply with IAATO agreements, which is an advantage of small ship cruises, where everyone is allowed off. (One Ocean’s Akademik Ioffe hosts 96 guests; Aurora Expedition’s Polar Pioneer hosts 54, both offering expedition experiences). Although Hurtigruten’s Fram is bigger, at 400 guests, it boasts some of the best shore excursions going. On a 16-night sailing (where guests, like on many Antarctic voyages, are invited to explore beautiful Buenos Aires first), there is the chance to spend a night in

a tent on the ice and, as the company promises, “feel like a true polar hero”. The line also offers kayaking in the icy waters, as does Seabourn, the ultraluxury line, which has just rolled out its Ventures programme. It pairs 21 and 24-day sailings to the region plus Patagonia, in Argentina and Chile, as well some extravagant (42 and 66-day) sailings to include the Amazon. Crystal offers a sailing that starts in Valparaíso, Chile, taking in the country’s fjords, to Antarctica, and ending in Buenos Aires. More than anywhere else, a cruise to Antarctica with one line differs

greatly from the next. Savage adds that it is crucial that customers do their homework – and agents, of course, also play a key role in this. “Researching thoroughly is so important for this type of expedition,” she says. “Imagine forking out thousands of dollars to find that your holiday is to revolve around schedules because only 100 passengers are allowed on shore at any one time. Don’t just rely on the glossy brochures; read blogs, online reviews and talk to each company to decide what experience sounds like the right type of experience for you.”

THREE ANTARCTICA CRUISES 20 days over Christmas

14 days from Argentina

23 days from Chile

Hurtigruten – MS Fram Buenos Aires return, December 14, 2017 From £8,308pp This is one (admittedly pricey) way to guarantee a White Christmas: a holiday cruise to Antarctica. Guests will spend Christmas Day on South Georgia in the company of 300,000 king penguins and New Year’s Eve in Antarctica.

Lindblad – National Geographic Explorer Buenos Aires return, January 5, 2018 From $13,360 Lindblad is one of the Antarctica experts having pioneered travel to the region, and remains one of the best-known operators of expedition travel. This trip includes a hotel stay in Buenos Aires but keeps a flexible schedule in Antarctica.

Crystal – Crystal Serenity Valparaíso-Buenos Aires, February 8, 2018 From £7,045pp Crystal’s 1,070 guest Serenity has one of the highest space-per-guest ratios at sea and offers one of the most luxurious ways to see the White Continent. This cruise starts in Chile and returns to Argentina, making for a special holiday. CRUISE-ADVISER.COM

February 2017 | Forward

INTERVIEW

“It’s a step up in terms of quality” Samuel Ballard sat down with the American Queen Steamboat Company to talk about its new luxury vessel, American Duchess, which will sail from Chicago Late last year, the American Queen Steamboat Company (AQSC) announced that it would be adding a third vessel to its fleet. The new ship, American Duchess, would ply some of the same waters as the company’s flagship, the American Queen – but would be entirely different. About a third of the size, the Duchess will serve as AQSC’s luxury product. It will also be able to get down the Illinois river – which means the company can now start cruises out of Chicago – a big win for British interests. We sat down with Ted Sykes, the company’s president; Roger Allard, one of the investors; Eric Welter, senior vice president, marketing & reservations; and Rupert Thomson, the managing director of Lightblue Travel to discuss the new ship. cruise adviser: Tell us a little bit more about the Duchess. Why did you decide to expand your fleet? Ted Sykes: We’re launching it because we need the capacity. It’s tough in the US to build a passenger vessel – for starters they have to be made in America, but we don’t have the shipyards – the guys who are developing the Duchess usually build Navy ships. The Duchess used to be a gaming vessel – a casino on the Mississippi. However, those ships are largely redundant now. We had the choice of either raising our prices or building more inventory – and so we chose to add to our capacity. Eric Welter: It’s much smaller than the Queen: 166 guests versus 430. However, it’s generous with the space. It’s all suite, which is a big deal. This is a more luxurious offering than the Queen. Single seat dining and single show theatre as well all private balconies. The hull of the ship is 10 feet wider than the Queen but, overall, it is 100 feet shorter, which means that we can go down the Illinois River. We can go as far as Chicago to St Louis, rather

than Minneapolis to St Louis which we do now. That’s great for UK passengers who can fly directly to Chicago from the UK and then transfer an hour to the ship. Rupert Thomson: The owner’s suite is 550 square feet, which is twice as large as the competition. We have four loft suites, which are on the second and third deck – not at the bottom. They can each sleep four people. We will have three owner’s suites and two deluxe suites. The outside veranda suite – which is the bulk of remaining cabins – are 240 square feet. That’s the size of most company’s owner’s suites. Why do you think your customer satisfaction scores are so high? Ted: We train, train, train. We’re also very selective in the crew we hire. We only have one competitor, American Cruise Lines, who hire their crew for just 13 weeks so they don’t have to pay benefits – we pay benefits. We want our crew to stay on with us. It costs us more but it makes them happy. If you look at areas like the Mississippi, our staff get paid more than they would with other local businesses. If our crew are happy, our customers are happy.

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Roger Allard: There are a number of differences in the way American lines work. One thing that I’ve noticed is that ovens work on arrival time, rather than start time. If you want a steak well done and I want mine rare they will come out at the same time rather than the chef finishing one first. It’s a completely different way of thinking about it. Will there be a difference in the shore offerings with the Duchess? Ted: The type of hotels we will use are going to change. We’ll only be using boutique hotels for the Duchess. It will be The Peabody in Memphis, The Drake in Chicago and The Roosevelt in New Orleans. It’s another example of the step up in terms of quality. How about dining? Eric: There will be a main dining room and a grill. The grill is reservation only with a premium menu. The ship holds 166 passengers and the main dining room holds 160 – the grill only holds 80. We offer something similar on the Empress. We will also be able to open it up – so passengers will have the option of eating outside.

February 2017 | Forward Who will the Duchess be aimed at? Ted: Both past guests and also newbies. The ship is going to be able to get further into cities like Nashville, but we’ll also be doing shorter itineraries and round trips from New Orleans, in a bid to attract younger, working couples who simply can’t afford to take 10 days out of their schedules. How important are travel agents? Rupert: Agents are our biggest channel. It’s a complicated and an expensive sell. With some of the big, mainstream lines you can sit in your pyjamas and book your cruise at 10pm. Those are commodities, like an airline ticket. This is a fairly specialised product. Agents need to know about cabin categories, pre and post-cruise stays, etc. We offer some generous commissions, too, which is being bolstered by the new British Airways direct flight to New Orleans. What’s the biggest challenge your company faces in 2017? Ted: For UK customers, it’s the price of the dollar. However, for affluent, older customers will this stop them? Probably not. We’re wildly successful, in fact we’re sold out, which is why we’re building the Duchess. Even with the extra vessel there is less capacity to sell for 2017 than there was this time last year. That’s how vast the sales are.

THREE REGAL CRUISES WITH AQSC Mississippi River

Snake River

Illinois River

American Queen From $1,899

American Empress From $2,699

American Duchess From $2,799

The classic American Queen Steamboat Company voyage is from New Orleans and Memphis. The perfect sailing for anyone interested in Civil War history and Mississippi Delta Blues.

Follow in the footsteps of Lewis and Clark and discover the Pacific North West on this cruise from Vancouver to Clarkston and see some of the wildest terrain the US has to offer.

The American Duchess can get further north than the more expansive American Queen. This means passengers can board from Chicago and go down to St Louis. Perfect for UK customers. CRUISE-ADVISER.COM

February 2017 | Forward

RIVIERA TRAVEL

Rewriting the river cruise rule book on board Jane Austen Samuel Ballard reappraises Riviera Travel – and discovers why they offer such good value – on a short sailing along the Rhine from Cologne to Heidelberg In 2014 Michael Wright and his wife sold what was reported as being a “significant stake” of Riviera Travel, the company they founded, to private equity firm Phoenix Equity for £130 million. The deal made headlines. For a long time Riviera Travel has been doing very well – from its fleet of river ships to escorted tours and a new solo programme – however, this investment confirmed it. In short: Riviera Travel is very good at what it does. We were invited to sample the delights of its river cruise product on board the Jane Austen, on a short sailing between Cologne and Heidelberg, a Rhine cruise that would give a real chance to see what the company has to offer. And why it has

proved a thorn in the side of so many of its competitors. Riviera offers exceptionally good value. They have a fare that includes return travel to the UK (flights or Eurostar), as well as transfers, all meals, tea and coffee and shore excursions. However, one of the most distinguishing features of the company is that they don’t include alcohol or gratuities. They make no excuses for it: people want to tip different amounts, they say, and as for booze, well their customers don’t get great value out of it. “Free on board drinks” is a misnomer too, Riviera stresses. If drinks were in fact free then the initial ticket wouldn’t be higher. One of the other benefits of not including alcohol in the ticket price is

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that customers are more willing to go out and take in the local nightlife. They don’t feel as committed to the bar on board. And with the ship docking in the heart of a destination, there’s little to stop them going out and drinking in the atmosphere on shore instead. The 140-guest Jane Austen is extremely well designed. Especially when you consider that prices for a week-long cruise start at just £1,099 per person. A chandelier hangs above the glistening reception area on the Diamond deck, which leads to either the Panorama Lounge or a second bar towards the aft. The Ruby deck below includes the restaurant, which has a great buffet and counters for freshly ordered food. Dinners are table service.

February 2017 | Forward On the Emerald (lowest) deck the company has included a small spa with a steam room and sauna as well as a hairdresser. A nice touch for any one wanting to get dolled up for an evening. Cabins start at a decent 161 square feet and go up to 242 square feet for the deluxe suite on the Diamond deck. Rooms are well appointed, with dark carpets and cream walls. It has a classy feel, which adds up to the company’s five-star billing. During our cruise we stop off in Koblenz, Mainz and Heidelberg and also enjoy a morning sailing through the incredible Rhine Gorge. Each day gives us the opportunity to take one of Riviera’s included tours – with an expert guide. We’re led through the winding streets of Koblenz, see the mountainous William I statue at Deutsches Eck and are told the story about Baron Johann von Kobem, a thief who was beheaded in 1536. An image of his face now decorates a clock, and he has his revenge on the townspeople by sticking his tongue out every half hour. In Mainz we take a tour of the Gutenberg Museum and see copies of the original Gutenberg Bible – probably the most valuable book in the world. In Heidelberg we are given a tour of the town, where a university has stood since 1386. The heritage is rich here with the likes of Albert Einstein and Martin Luther gracing the pages of its history. We are advised to grab a drink in Zum Seppl, one of the town’s old student pubs – with tables covered in the marks and etchings of former academics doing their best to avoid their lectures. To be honest, I have to admit to being surprised by Riviera. I had judged them on their price point and not necessarily gone any further than that. Lazily I hadn’t really paid heed to the fact that because they do not include alcohol (even with dinner) or gratuities they can afford to pass that saving on. Rivals will charge at least £500 more per person for a week-long cruise and unless you really are a big drinker or the most generous person in the world – how likely is it that you’re going to spend £1,000 as a couple on booze and tips? While the rest of the industry moves to become more inclusive, Riviera Travel has set its own course – and appears to be reaping the rewards.

The delights of the Rhine and, right, Jane Austen

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February | Section Name THREE2017 RIVIERA CRUISES TO CONSIDER The Seine

Swiss Ruby From £1,299pp This eight-day Paris to Paris roundtrip includes transfers from the UK by either Eurostar or flight, as well as calls at Rouen, Honfleur and Giverny – the highlight, though, is undoubtedly the French capital. Bon voyage!

The Ganges

Bengal Ganga From £3,099pp This is one of Riviera Travel’s more unusual itineraries. A 17-day journey that includes the Taj Mahal, Agra, the Bihar School of Yoga and Kolkata – allowing for a thorough introduction to the country.

The Danube

Thomas Hardy From £1,099pp This eight-day roundtrip from Budapest includes calls at Bratislava, Durnstein, Salzburg and Vienna before heading back to Budapest. That’s three capital cities for a very reasonable price.

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Riviera Travel are launching brand new all-suite ships, operating alongside our luxurious and elegant selection of ﬁve-star vessels including the MS Lord Byron, MS William Shakespeare, MS Jane Austen and MS Charles Dickens, all boasting superb cuisine and the most comfortable surroundings possible.

What makes Riviera Travel river cruises diﬀerent? • We are the only British premium river cruise company • Five-star quality at unbeatable prices • Relaxed itineraries with more daytime cruising than other cruise lines • Highest repeat booking ratio in the sector • More customers would recommend us to a friend than any of our competitors • Seven brand new ﬁve-star ships launched in the last four seasons • Dedicated lower deck cabins on all departures with no sole occupancy supplement

To book, call:

01283 744370 or visit: www.rivieratravel.co.uk/agents

Riviera Travel booking conditions apply. Prices correct as of 20-1-17. Source- Independent research by PwC.

1. 2. 3. 4. 5. 6. 7. 8.

9. 10.

Return direct flights from a choice of regional airports or standard class reserved seat on Eurostar from London St. Pancras including transfers Regional UK rail connections on selected dates and cruises from over fifty stations including Newcastle, Leeds, Manchester, Liverpool, Glasgow, Birmingham, Nottingham, Bristol and Cardiff Beautifully appointed five-star cabins with hotel standard beds, private bathrooms and river views Exceptional cuisine with full board throughout including captain’s gala dinner Alternative intimate dining venue on selected ships no surcharge Complimentary tea and coffee making facilities and bottled water in all cabins Extensive and fully inclusive touring programme with bluetooth headsets Escorted by an experienced Cruise Director and Tour Manager Free Wi-Fi on-board Daily informative destination presentations

ABTA No. V4744

February 2017 | Section Name

NORWAY

Fjord fiesta Anthony Pearce takes an ex-UK cruise from Tilbury to the spectacular islands and inlets of the west coast of Norway with Cruise & Maritime Voyages

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February 2017 | Midship To those who turn their nose up at a cruise, Norway is the answer. The complex, narrow network of 1,200 fjords that weave into the country’s west coast, cannot truly be enjoyed in any other way. Roads may exist where 20 years ago they did not, but exploring this region by car, although technically possible, would take considerably longer and reveal a fraction of the amount. Just a few days ago, I left London, boarded the 1,250-guest Magellan, sailed down the Thames and crossed the heavy North Sea. Now, outside my window is the most majestic of sights: an empty, silent fjord, its banks, just metres from the ship, reaching into the sky and disappearing into mist. There’s something special about sailing from the UK. It harks back to a golden age of travel, meaning your holiday feels less like a quick getaway and more like an extended adventure, although one with spa treatments and afternoon tea. It’s something Cruise & Maritime Voyages launched to do and has stuck by, even as it expands to launch Columbus; at 1,400 guests, it is the line’s largest ship yet. Sailing from 11 regional UK ports, including London Tilbury, where we departed from, Newcastle and Bristol, the line attracts a British audience who, for a range of reasons, want to avoid airports. The company targets and attracts an older crowd, unashamedly

chasing the traditional cruise market: the over 60s. Why not? There are now 15 million people aged 60 and above in the UK – and, with early access to pension pots, they have more money than ever. But I would defy anyone, of any age, not to enjoy a cruise to the fjords. Our first stop is in Bergen, a historic port city and the gateway to the fjords. A quick tour gives us a chance to learn more about the 62 colourful wooden buildings of Bryggen, the city’s old wharf, a Unesco World Heritage site, perhaps best known as the inspiration for Disney’s Frozen. The site dates back to the 14th century, although fires, the

latest in 1955, have ravaged the area. The rebuilding has traditionally followed age-old patterns and back-breaking methods, allowing it to retain its charm. Although this is the most famous part of the city, there’s plenty to see and do: this is a place that defines Nordic cool – there are tons of great record, design and clothes shops – which is fortunate, because before there’s time to linger at the waterfront, the heavens open, and we’re forced to take shelter in a nearby coffee shop, where a bearded barista serves us an (exceedingly expensive) flat white. It’s an introduction to two things: just how temperamental Norwegian

BERGEN

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February 2017 | Midship

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February 2017 | Midship weather is (if it’s sun you’re after, you’re in the wrong place) and the fact that everything is incredibly pricey (and it was even before the pound took a nose dive). It’s another benefit of taking a cruise to the region: with all meals on board included, and drinks at a very reasonable price (especially if you take advantage of the £17 per person, per day drinks package), you’re sheltered from this – unless you want to eat and drink ashore. In Bergen, we decline, after a little deliberation, to pay £20 for a whale sandwich – as intriguing as it sounds. From the top of the city’s funicular on Mount Fløyen – the price of which is included in our Bergen card, which allows access to several museums – is a glimpse of the dramatic landscapes to come. While many of Cruise & Maritime Voyages call at the fjords first and Bergen on the way home, this itinerary is the opposite: it may not be as dramatic an introduction, but the gradual shift in scenery as we sail deeper into the fjords is just as breathtaking. The next day, we arrive in Molde and take a coach to the Vardestua Cafe, which overlooks the Romsdalsfjord, and offers some of the best views in the region, a staggering 222 peaks outside its window (although, today, a particularly heavy fog all but obscures them). From there, we head to the Atlantic Road, a highway that connects the archipelago to the north of Molde, leaving the ship behind, which sails onto Åndalsnes. The area, part of the Fræna municipality in Møre og Romsdal county, is the definition of remote: we take a longship-style boat across to Håholmen, a 10-acre island that faces out to the vast Norwegian sea. It feels like the edge of the world. In a woodpanelled, grass-roofed hut, we enjoy a warming fish broth, that’s as pure and invigorating as the clean coastal air. That afternoon, we head to Åndalsnes to join the Rauma Line train, taking it up to Dombås, past waterfalls, towering mountains and alpine forests, easily justifying its reputation as one of Europe’s best rail journeys. On the coach journey back, there’s even time to stop at Kylling Bridge and Vermafossen waterfall. It’s beautiful enough to be a major tourist attraction, but we have it to ourselves. Overwhelmed by beauty

Fjord focus (clockwise from top): Geiranger; Fossli hotel, Eidfjord; Håholmen; Vøringsfoss; and Geiranger again, from Dalsnibba

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February 2017 | Midship and a little exhausted, we return to the ship, to continue the now daily ritual of eating all seven courses at dinner. The food, is excellent and plentiful – a mix of wholesome British classics and more exotic cuisines, with Greek night a particular highlight. The next morning we open our cabin windows to reveal Gerainger, the most recognisable and, perhaps, most beautiful fjord in the world. We’re up early and it’s worth it – for the first time the fog lifts and we’re treated to the most spectacular views. It’s the first time we’ve shared a fjord with another ship, but, after a five-minute drive, we’re virtually alone again, watching the warm morning sun crack through the clouds onto the famous concave banks. It’s not just the geography of Gerainger and the wider region that astounds: hearing about how these small communities survive, battling harsh and uncompromising terrain, is equally as fascinating. The sense of togetherness is palpable: with fewer than 150 people living here, everyone must chip in. Our tour guide tells us that one day the steep, heavy banks that line the fjord will crash into the water, creating a tidal wave, likely wiping out the village and all those live there. The thought of moving away, however, is beyond the question. As our host jokes that in Norway they can’t guarantee good weather, but they can guarantee weather (all conditions within a single day), the sun fades and hail begins, as if commanded. The next day we visit and are told the story of Fossli Hotel, built in 1891, at the end of the Hardangerfjord, which overlooks one of the highest waterfalls in Europe: the stunning Vøringsfoss, the water tumbling over its crest but disappearing into rising mist. The hotel where Edvard Grieg, the Norwegian composer and pianist, wrote his Opus 66, having trekked miles up the mountain in poor health, long before a road was built. At the nearby Hardangervidda Nature Centre, we’re treated to lessons in glaciology and wildlife and a plate of homemade Norwegian waffles. It’s a reminder that, weather aside, a cruise to Norway has it all: history, culture, cuisine, breathtaking scenery – and the most relaxing journey home. CRUISE-ADVISER.COM

February 2017 | Midship

INFOCUS

P&O Cruises Jeannine Williamson profiles the line as it celebrates its 180th anniversary, making it the world’s oldest cruise company in operation and the UK’s biggest Its roots go back to 1837 when the Peninsular & Oriental Steam Navigation Company started a passenger and mail service from the UK to Spain and Portugal. In 1904 P&O launched ‘pleasure cruises’ and at one time was best known for Canberra, the line’s only ship based in the UK which sailed in the fleet from 1961 to 1997. Today the line’s fleet of eight ships sail from its Southampton homeport calling at 225 destinations in 90 countries, with itineraries ranging from short taster cruises to round the world voyages. Taking pride in its heritage, P&O offers traditional-style cruising, with food, entertainment and activities firmly geared towards to the British

market. The majority of passengers are typically a mature, over-60s crowd, many of whom are fiercely loyal to P&O and have sailed with the line for years – sometimes even decades. This demographic changes markedly on mini-cruises, which attract hen and stag parties and groups of families and friends celebrating birthdays, anniversaries and other occasions. Paul Ludlow, P&O Cruises’ senior vice president, said: “We are proud to be Britain’s favourite cruise line with one in two ex-UK cruise holidays taken with P&O. While constantly striving to keep current guests happy, it’s also important to attract younger guests. Travel agents are critical to

getting the right people on the right ship. Our goal is to produce multichannel communications with positive messages and wide appeal that will increase cruise consideration. It’s all about psychographics rather than demographics – identifying what clients really want from a holiday and providing that for them. “We know there is still huge potential as more people realise the value for money, choice and range of dining and entertainment options available on our ships. Itineraries range from two days to three months and there is a cruise to suit every budget. This is an exciting time for us because of the market potential.”

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February February 2017 2017 | Section | Midship Name The fleet ranges in size from the intimate 710-passenger adult only Adonia to the flagship Britannia, launched in 2015 and currently the largest in the fleet carrying 3,647 passengers and featuring the line’s first single balcony cabins. The other ships in the fleet are the adult only Oriana, launched in 1995 and the oldest ship in the fleet, and Arcadia, carrying 1,880 and 2,904 passengers respectively. In addition to Britannia, P&O’s familyfriendly ships are the 2,016-passenger Oceana, 3,100-passenger Azura and 3,078-passenger Ventura. Big news from P&O in 2016 was the announcement of a ninth ship due to enter service in 2020. At 180,000 tons, it will have a capacity for 5,200 guests, making it the largest cruise ship ever built for the British market. Focal point will be an all-weather entertainment hub called The Dome, which has a pool with a retractable stage. The new ship, which is currently unnamed, will go on sale in autumn 2018. Ludlow added: “Choice, flexibility and the ability to create individual holiday experiences on board will be at the heart of the new ship which, thanks to an innovative use of space, will offer an extensive range of dining, entertainment and relaxing areas. It will play a pivotal role in redefining the brand and broadening our appeal.”

THREE EX-UK P&O CRUISES Seven nights in Europe

Mini-cruise to Bruges

28 nights to the Caribbean

Britannia Spain, France, Guernsey, May 28, 2017 From £899pp This school holiday cruise starts and ends in Southampton, like many P&O Cruises, and calls at La Coruña, Bilbao, La Rochelle and St Peter Port. It’s on Britannia, to date the largest ship the cruise line has built.

Britannia Bruges, March 26, 2017 From 249pp This two-night mini-cruise sails from Southampton, taking in only one port: the beautiful Belgian city of Bruges. These breaks are popular, attracting new to cruise guests, and offer a different feel to classic itineraries.

Ventura Caribbean, January 4, 2018 From £2,399pp What better way to beat the January blues than spend nearly all of it on holiday? This epic, 28-night cruise starts and ends in Southampton, calling at Madeira on the way to the Caribbean and the Azores on the way back.

February 2017 | Midship

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Cruise name Across the Arctic Circle Britain & Ireland Odyssey Fjords, Mountains & Glaciers Lochs of Scotland Overnight Taster Cruise (Belfast to Liverpool) Canada in the Fall (Belfast) Overnight Taster Cruise (Belfast to Liverpool) Land of the Northern Lights Grand Cuba, Central America & Caribbean Experience Marco Polo Springtime in the Azores & Madeira Marco Polo Scottish Highlights & Emerald Isle Marco Polo Springtime Gardens & River Seine Experience Marco Polo Treasures of the British Isles Marco Polo Fjordland Splendour (Bristol to Cardiff) Marco Polo Spain, Portugal & France (Bristol) Marco Polo Canary Islands & Madeira Marco Polo Medievel Cities & River Seine Experience Marco Polo Spain, Portugal & France (Cardiff) Marco Polo Summertime Gardens & River Seine Experience Magellan Dublin Mini-cruise Saga Pearl II St Patrick’s Day Getaway Braemar Norway Winter Saga Sapphire Springtime in the Adriatic Saga Pearl II Azores and Canaries in Spring Braemar French River Cruising Saga Sapphire On the trail of the Vikings Balmoral Cities & Waterways of Europe Saga Sapphire A Taste of France and Spain Balmoral Fjords, Mountains & Glaciers Saga Pearl II May Bank Holiday Getaway Seabourn Quest Northern European Highlights Seabourn Quest European Capitals & Baltic Saga Pearl II Springtime in the Batlic Balmoral Scenic Spain Saga Sapphire Springtime in the Fjords Balmoral Scenic Norway & Celebrations Saga Sapphire Anniversary Cruise Saga Pearl II Fjords and Fireworks Saga Pearl II Experience the midnight sun Black Watch Phenomenal Fjords of Norway Saga Sapphire Celtic Charms Black Watch Lochs of Scotland Saga Pearl II A Mediterranean Trio Saga Sapphire The Faroes and Land of Ice and Fire Black Watch German Waterways & Kiel Week Pacific Princess Midnight Sun & Spitsbergen Disney Magic 11-night Norwegian Fjords and Iceland Black Watch The Wonders of Iceland Saga Pearl II Icelandic Explorer 2017 Saga Sapphire Magic of the Fjords Disney Magic British Isles Sea Princess World Cruise Segment – Dover to New York Sea Princess World Cruise Liner – Dover to Sydney Sea Princess World Cruise Liner – Dover to Fremantle Black Watch Exploring the Fjords of the Arctic Pacific Princess Scandinavian & Russian Collection

Data provided by

Departure port Aberdeen Aberdeen Belfast Belfast Belfast Belfast Belfast Bristol Avonmouth Bristol Avonmouth

Date 23/06 20/08 30/04 08/05 31/08 31/08 28/09 13/02 28/02

Bristol Avonmouth Bristol Avonmouth Bristol Avonmouth Bristol Avonmouth Bristol Avonmouth Bristol Avonmouth Bristol Avonmouth Bristol Avonmouth Cardiff Cardiff Cardiff Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover

04/04 19/04 26/04 03/05 14/05 02/10 12/10 25/10 24/05 03/06 04/06 15/03 18/03 18/03 22/03 01/04 18/04 22/04 28/04 30/04 30/04 01/05 01/05 06/05 07/05 12/05 15/05 20/05 20/05 28/05 04/06 06/06 11/06 12/06 18/06 21/06 27/06 28/06 30/06 30/06 07/07 09/07 10/07 10/07 10/07 14/07 15/07

Nights 13 11 8 8 1 28 1 15 35 15 7 7 11 10 10 13 7 10 6 2 7 14 26 20 9 10 8 14 7 6 12 19 14 8 7 9 16 8 15 7 12 10 18 18 9 18 12 14 16 8 12 17 52 69 27 14

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February 2017 | Midship

Saga Saga Disney Cruise Line Saga Princess Cruises Saga Seabourn Seabourn Saga Fred Olsen Cruise Line Princess Cruises Saga Saga Seabourn Seabourn Princess Cruises Saga Saga Princess Cruises Saga Princess Cruises Princess Cruises Princess Cruises Regent Seven Seas Cruises Regent Seven Seas Cruises Cruise & Maritime Voyages Cruise & Maritime Voyages Cruise & Maritime Voyages Cruise & Maritime Voyages Cruise & Maritime Voyages Cruise & Maritime Voyages Silversea Expeditions Noble Caledonia Sea Cloud Cruises Windstar Cruises Windstar Cruises Voyages to Antiquity Azamara Club Cruises Noble Caledonia Windstar Cruises Noble Caledonia Fred Olsen Cruise Lines Fred Olsen Cruise Lines Hebridean Island Cruises Hebridean Island Cruises Hebridean Island Cruises Hebridean Island Cruises Fred Olsen Cruise Lines Fred Olsen Cruise Lines Fred Olsen Cruise Lines Fred Olsen Cruise Lines Cruise & Maritime Voyages Cruise & Maritime Voyages Cruise & Maritime Voyages Hebridean Island Cruises Hebridean Island Cruises Viking Ocean Cruises Viking Ocean Cruises Fred Olsen Cruise Lines Fred Olsen Cruise Lines The Majestic Line

Saga Sapphire Saga Pearl II Disney Magic Saga Pearl II Pacific Princess Saga Sapphire Seabourn Quest Seabourn Quest Saga Pearl II Black Watch Pacific Princess Saga Sapphire Saga Sapphire Seabourn Quest Seabourn Quest Pacific Princess Saga Pearl II Saga Sapphire Pacific Princess Saga Sapphire Pacific Princess Pacific Princess Pacific Princess Seven Seas Navigator Seven Seas Navigator Magellan Magellan Magellan Magellan Magellan Magellan Silver Explorer Hebridean Sky Sea Cloud II Wind Surf Star Pride Aegean Odyssey Azamara Journey Hebridean Sky Wind Surf Serenissima Boudicca Boudicca Hebridean Princess Hebridean Princess Hebridean Princess Hebridean Princess Boudicca Boudicca Boudicca Boudicca Marco Polo Marco Polo Marco Polo Hebridean Princess Hebridean Princess Viking Sea Viking Sea Black Watch Black Watch Glen Massan

Tall Ships in the Baltic The Best of British Dover to Barcelona Summertime in the Fjords Iceland & Norway Highland Fling Jewels of the National Trust Atlantic Isles Exploration White Nights of the Baltic Amsterdam Weekend Ireland & Scotland A French Interlude The Fabulous Fjords Route of the Vikings Atlantic & Maritimes Exploration Ireland & Scotland A Spanish Sojourn Bank Holiday Escape Iceland & British Isles Baltic Treasures Scandinavian & Russian Collection European Explorer Grand European Explorer Dreams of Bordeaux

Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover Dover

15/07 16/07 21/07 28/07 29/07 31/07 03/08 03/08 04/08 10/08 12/08 12/08 17/08 19/08 19/08 20/08 20/08 24/08 28/08 29/08 11/09 25/09 25/09 26/09

16 11 7 7 14 12 16 40 16 3 8 5 7 24 34 8 18 5 14 17 14 11 23 10

Regal Atlantic Crossing

Dover

26/09

Iceland & Northern Isles (Dundee) Baltic Cities & St Petersburg (Dundee) Majestic Fjordland & Oslo (Dundee to Newcastle) Majestic Fjordland (Dundee) Majestic Fjordland & London Majestic Fjordland (Dundee to Newcastle) Leith to Reykjavik Atlantic Island Odyssey Leith to Hamburg Scandinavian Tapestry Land of the Midnight Sun Celtic Scotland & Ireland Scotland to Baltic

Dundee Dundee Dundee Dundee Dundee Dundee Edinburgh Edinburgh Edinburgh Edinburgh Edinburgh Edinburgh Edinburgh

23/07 11/08 25/08 10/09 17/09 17/09 19/06 19/06 30/06 02/07 06/07 26/07 01/08

12 14 8 7 7 6 12 11 10 11 11 13 12

Summer in the Isles Gaelic Explorers Hebridean Secrets Canary Islands with Lisbon & Madeira Discovering the Amalfi Coast Clyde Island Explorer

Edinburgh Edinburgh Fairlie Falmouth Falmouth Greenock

17/08 02/09 22/05 01/04 13/04 01/03

14 8 8 12 16 5

Highlights of the Firth of Clyde

Greenock

06/03

Ruins and Ramparts of the Lower Clyde

Greenock

10/03

Voyage Round Kintyre to Oban

Greenock

14/03

Icelandic Wonders & Wildlife Highlands & Lochs of Scotland Phenomenal Fjords of Norway Greenock to Liverpool Overnight Mini-cruise (Greenock to Liverpool) Grand British Isles Discovery (Greenock-Liverpool) Grand British Isles Discovery (Greenock-Belfast) Highlights of the Firth of Clyde

Greenock Greenock Greenock Greenock Greenock Greenock Greenock Greenock

16/05 26/05 31/05 08/06 19/08 19/08 19/08 07/11

10 5 8 1 1 13 12 4

Clyde Island Explorer

Greenock

11/11

Baltic Jewels & Midnight Sun Into the Midnight Sun Captainâ&#x20AC;&#x2122;s Mystery Cruise France & Belgium Break Mull of Kintyre and the Inner Hebrides

Harwich Harwich Harwich Harwich Holy Loch

09/07 09/07 31/10 10/11 08/04

28 14 10 3 6

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February 2017 | Midship

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Glen Tarsan Glen Etive Marco Polo Marco Polo Marco Polo Marco Polo Marco Polo Marco Polo Marco Polo Hebridean Princess Hebridean Princess Glen Massan Glen Massan Glen Tarsan Magellan Boudicca Magellan Magellan Boudicca Magellan Boudicca Magellan Boudicca Boudicca Boudicca Marco Polo Boudicca Marco Polo Boudicca Boudicca Marco Polo Marco Polo Boudicca Boudicca Viking Star Viking Star Viking Sky Viking Sky Marco Polo Astoria Astoria Astoria Astoria Astoria Astoria Astoria Magellan Magellan Magellan Magellan Columbus Columbus Columbus Columbus Aegean Odyssey Columbus Aegean Odyssey Aegean Odyssey Columbus Columbus Aegean Odyssey Columbus Aegean Odyssey Aegean Odyssey Crystal Symphony Columbus

Mull of Kintyre and the Inner Hebrides Isles of the Clyde and the Southern Hebrides Fjordland Splendour (Hull) Iceland & Northern Isles Baltic Capitals & St Petersburg (Hull) Baltic Capitals & St Petersburg (Hull to Rosyth) Overnight Mini Cruise (Hull to Rosyth) Arctic Exploration Greenland, Iceland & Faroes Arctic Exploration Greenland, Iceland, Spitzbergen Stavanger and the Scenic Southern Fjords

Holy Loch Holy Loch Hull Hull Hull Hull Hull Hull Hull Invergordon

08/04 08/04 09/06 17/06 29/06 29/06 11/07 11/07 11/07 19/07

6 6 8 12 12 13 1 21 35 10

Footloose from the Far North

Invergordon

18/08

Loch Ness and the Caledonian Canal Loch Ness and the Caledonian Canal Loch Ness and the Caledonian Canal Fjordland Splendour Bermuda and the America’s Cup Iceland’s Land of Ice & Fire Spain, Portugal, France & Gibraltar Lochs of Scotland Summer Gardens & River Seine Experience Scenic Sights of Norway’s Fjordland Scottish Highlights & Faroes Wildlife of England & Scotland Rugged & Rural Canada Exploring the Fjords of Greenland Grand British Isles Discovery (Liverpool) Fjords, Mountains & Glaciers Canada in the Fall (Liverpool) Glitz & Glamour of the French Riviera España Verde Dublin & Cobh Weekend Cruise Spain, Portugal, France & Gibraltar (Liverpool-Bristol) Azorean Islands Discovery Sailing to the Med, Zanzibar & Mauritius Into the Midnight Sun Baltic Jewels & Midnight Sun Into the Midnight Sun Baltic Jewels & Midnight Sun Land of the Northern Lights Amsterdam & Antwerp Weekend Land of the Northern Lights Spring Gardens & River Seine Round Britain & Amsterdam Majestic Fjordland Fjordland Splendour Round Britain & Amsterdam Amsterdam & Antwerp Weekend Baltic Cities & St Petersburg Fjordland Splendour Medieval Cities & River Seine Experience Amsterdam & Antwerp Weekend Majestic Fjordland British Isles Discovery Iceland & Northern Isles Iceland, Faroes & Shetlands Grand British Isles Discovery Grand Great Britain & Ireland England, Ireland & Scotland Baltic Cities & St Petersburg Majestic Fjordland Iceland, Faroes & Shetlands Canary Islands & Madeira The Best of France & Portugal Grand Voyage to Rome Across the Bay of Biscay

Inverness Inverness Inverness Liverpool Liverpool Liverpool Liverpool Liverpool Liverpool Liverpool Liverpool Liverpool Liverpool Liverpool Liverpool Liverpool Liverpool Liverpool Liverpool Liverpool Liverpool Liverpool Liverpool London Greenwich London Greenwich London Greenwich London Greenwich London Tilbury London Tilbury London Tilbury London Tilbury London Tilbury London Tilbury London Tilbury London Tilbury London Tilbury London Tilbury London Tilbury London Tilbury London Tilbury London Tilbury London Tilbury London Tilbury London Tilbury London Tilbury London Tilbury London Tilbury London Tilbury London Tilbury London Tilbury London Tilbury London Tilbury London Tilbury London Tilbury

16/09 07/10 14/10 06/06 09/06 15/06 27/06 05/07 08/07 13/07 15/07 21/07 29/07 14/08 20/08 29/08 01/09 06/09 22/09 29/09 29/09 30/09 14/10 17/06 17/06 01/07 01/07 16/02 09/03 12/03 26/03 01/04 11/04 18/04 26/04 05/05 08/05 20/05 28/05 11/06 14/06 20/06 29/06 29/06 11/07 13/07 13/07 23/07 04/08 08/08 11/08 22/08 22/08 25/08

6 6 6 9 26 12 11 8 7 8 7 8 16 14 12 8 28 16 8 3 13 14 33 14 28 14 28 14 3 14 6 10 7 8 11 3 12 8 5 3 6 9 12 14 12 26 13 12 7 14 14 12 24 12

Amsterdam & Antwerp Weekend

London Tilbury

25/08

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February 2017 | Midship

Cruise & Maritime Voyages Cruise & Maritime Voyages Cruise & Maritime Voyages Cruise & Maritime Voyages Cruise & Maritime Voyages Cruise & Maritime Voyages Cruise & Maritime Voyages Cruise & Maritime Voyages Cruise & Maritime Voyages Cruise & Maritime Voyages Cruise & Maritime Voyages Cruise & Maritime Voyages Cruise & Maritime Voyages Cruise & Maritime Voyages Cruise & Maritime Voyages Fred Olsen Cruise Lines Fred Olsen Cruise Lines Fred Olsen Cruise Lines Cruise & Maritime Voyages Fred Olsen Cruise Lines Cruise & Maritime Voyages Cruise & Maritime Voyages Cruise & Maritime Voyages

Columbus Columbus Columbus Magellan Magellan Columbus Magellan Columbus Astor Astor Astor Astor Magellan Columbus Magellan Black Watch Black Watch Black Watch Magellan Black Watch Magellan Columbus Magellan

Cruise & Maritime Voyages Cruise & Maritime Voyages Cruise & Maritime Voyages Ponant

Columbus Columbus Columbus Le Boreal

Silversea Silversea Silversea Silversea Silversea Silversea Thomson

Silver Cloud Silver Wind Silver Wind Silver Wind Silver Wind Silver Wind Thomson Celebration Balmoral Balmoral Thomson Celebration Balmoral Thomson Celebration Balmoral Thomson Celebration Balmoral Thomson Celebration Thomson Celebration Balmoral Magellan Thomson Celebration Balmoral Magellan Balmoral Magellan Thomson Celebration Balmoral Balmoral Magellan Thomson Celebration Balmoral Thomson Celebration Magellan

Fred Olsen Cruise Lines Fred Olsen Cruise Lines Thomson Fred Olsen Cruise Lines Thomson Fred Olsen Cruise Lines Thomson Fred Olsen Cruise Lines Thomson Thomson Fred Olsen Cruise Lines Cruise & Maritime Voyages Thomson Fred Olsen Cruise Lines Cruise & Maritime Voyages Fred Olsen Cruise Lines Cruise & Maritime Voyages Thomson Fred Olsen Cruise Lines Fred Olsen Cruise Lines Cruise & Maritime Voyages Thomson Fred Olsen Cruise Lines Thomson Cruise & Maritime Voyages

Scottish Highlights & Faroes British Isles Discovery Baltic Cities & St Petersburg Majestic Fjordland European Cities & Fairytales Spain, Portugal, France & Gibraltar Land of the Northern Lights Canary Islands & Madeira Southbound Voyage to Australia (Perth) Southbound Voyage to Adelaide Southbound Voyage to Sydney Southbound Voyage to Auckland Medieval Cities & River Seine Experience Cuba, Central America & Caribbean Experience Land of the Northern Lights Sun, Souks & Siestas Scottish Winter Warmer Christmas Markets & Rivers of Germany French Christmas Markets Tilbury to Southampton Antwerp Amsterdam & German Christmas Market Christmas & New Year Cape Verde, Madeira & Canary Festive Gateway Christmas & New Year Canaries & Madeira Amsterdam Advent Break Anglo-Celtic islands

London Tilbury London Tilbury London Tilbury London Tilbury London Tilbury London Tilbury London Tilbury London Tilbury London Tilbury London Tilbury London Tilbury London Tilbury London Tilbury London Tilbury London Tilbury London Tilbury London Tilbury London Tilbury London Tilbury London Tilbury London Tilbury London Tilbury London Tilbury

28/08 04/09 13/09 24/09 01/10 02/10 10/10 14/10 15/10 15/10 15/10 15/10 24/10 29/10 30/10 13/11 01/12 07/12 10/12 13/12 13/12 14/12 17/12

7 9 12 7 9 12 14 15 54 50 46 42 6 46 14 18 7 6 3 1 2 4 21

London Tilbury London Tilbury London Tilbury London Tower Bridge

18/12 21/12 21/12 09/05

3 15 1 8

London Tower Bridge to Oslo Norway Baltic Norway London to Reykjavik London to Hamburg Baltic Discovery

London Tower Bridge London Tower Bridge London Tower Bridge London Tower Bridge London Tower Bridge London Tower Bridge Newcastle upon Tyne

10/06 12/06 29/06 14/07 31/07 24/08 21/05

10 17 15 17 12 16 14

Five-Night Fjords Swedish Waterways Fjords & Glaciers

Newcastle upon Tyne 25/05 Newcastle upon Tyne 30/05 Newcastle upon Tyne 04/06

5 11 7

The Wonders of Spitsbergen Norway’s Midnight Sun

Newcastle upon Tyne 10/06 Newcastle upon Tyne 11/06

14 14

Cruising the Fjordland Baltic Discovery

Newcastle upon Tyne 24/06 Newcastle upon Tyne 25/06

7 14

Authentic Andalusia Wonders of the Fjords

Newcastle upon Tyne 01/07 Newcastle upon Tyne 09/07

14 6

Treasures of the Baltic

Newcastle upon Tyne 15/07

Scandinavian Capitals & St Petersburg Iceland & Northern Isles (Newcastle) Fire & Ice

Newcastle upon Tyne 16/07 Newcastle upon Tyne 22/07 Newcastle upon Tyne 29/07

14 12 14

Fred’s Favourite Fjords Majestic Fjordland From Highlands of Scotland to Lizard Peninsula Baltic Cities & St Petersburg (Newcastle) Baltic Explorer

Newcastle upon Tyne Newcastle upon Tyne Newcastle upon Tyne Newcastle upon Tyne Newcastle upon Tyne

30/07 03/08 06/08 10/08 12/08

7 7 8 14 13

German Waterways Five-Night Fjords Majestic Fjordland & Oslo (Newcastle) Highland Fling

Newcastle upon Tyne Newcastle upon Tyne Newcastle upon Tyne Newcastle upon Tyne

14/08 23/08 24/08 25/08

9 5 9 4

Icelandic Explorer Baltic Classics

Newcastle upon Tyne 28/08 Newcastle upon Tyne 29/08

11 13

Rock The Boat – Get Ready To Rock

Newcastle upon Tyne 02/09

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February 2017 | Midship

The Majestic Line

Fred Olsen Cruise Lines Cruise & Maritime Voyages Cruise & Maritime Voyages Fred Olsen Cruise Lines Cruise & Maritime Voyages Hebridean Island Cruises Hebridean Island Cruises Hebridean Island Cruises Hebridean Island Cruises The Majestic Line The Majestic Line The Majestic Line Hebridean Island Cruises The Majestic Line The Majestic Line The Majestic Line The Majestic Line Hebridean Island Cruises The Majestic Line The Majestic Line The Majestic Line The Majestic Line The Majestic Line Hebridean Island Cruises Noble Caledonia The Majestic Line The Majestic Line Hebridean Island Cruises The Majestic Line Noble Caledonia The Majestic Line The Majestic Line The Majestic Line Hebridean Island Cruises The Majestic Line The Majestic Line Noble Caledonia

Balmoral Magellan Magellan Balmoral Magellan Hebridean Princess Hebridean Princess Hebridean Princess Hebridean Princess Glen Tarsan Glen Massan Glen Etive Hebridean Princess Glen Tarsan Glen Tarsan Glen Etive Glen Massan Hebridean Princess Glen Tarsan Glen Massan Glen Massan Glen Tarsan Glen Etive Hebridean Princess Ocean Nova Glen Massan Glen Tarsan Hebridean Princess Glen Massan Hebridean Sky Glen Tarsan Glen Etive Glen Massan Hebridean Princess Glen Tarsan Glen Massan Serenissima

Greatest Fjords of Norway Majestic Fjordland Majestic Fjordland Scandinavian Waterways & Capitals Overnight Party – Newcastle to London Scotland’s Western Seaboard

Newcastle upon Tyne Newcastle upon Tyne Newcastle upon Tyne Newcastle upon Tyne Newcastle upon Tyne Oban

08/09 09/09 16/09 17/09 23/09 21/03

9 7 7 11 1 7

South to the Atlantic Isles

Oban

28/03

Exploring the Small Isles and Inner Sound

Oban

04/04

An Easter Pilgrimage

Oban

11/04

Inlets of Mull and Loch Linnhe Around Mull: Inlets and Islands Skye and the Small Isles Springtime Surprise

Oban Oban Oban Oban

15/04 15/04 15/04 18/04

3 6 6 7

Inlets of Mull and Loch Linnhe Around Mull: Wildlife Explorer Skye and the Small Isles Around Mull: Inlets and Islands Flavours of Scotland

Oban Oban Oban Oban Oban

18/04 22/04 22/04 22/04 25/04

3 6 6 6 7

Around Mull: Inlets and Islands Around Mull: Wildlife Explorer Around Mull: Inlets and Islands Isle of Skye and the Inner Hebrides Idyllic Isles of the Outer Hebrides Nature’s Island Paradise

Oban Oban Oban Oban Oban Oban

29/04 29/04 06/05 06/05 06/05 09/05

6 6 6 6 10 7

Bird Quest Inlets of Mull and Loch Linnhe Around Mull: Wildlife Explorer Links, Lochs and Sounds

Oban Oban Oban Oban

11/05 13/05 13/05 16/05

10 3 6 7

Inlets of Mull and Loch Linnhe Atlantic Island Odyssey Southern Hebrides and Sea Lochs of Argyll Islay and the Southern Hebrides Around Mull: Inlets and Islands Footloose to Barra Head

Oban Oban Oban Oban Oban Oban

16/05 17/05 20/05 20/05 20/05 23/05

3 11 6 10 6 7

Around Mull: Inlets and Islands Isle of Skye and the Inner Hebrides Hebridean Secrets

Oban Oban Oban

27/05 27/05 30/05

6 6 8

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February 2017 | Midship

Hebridean Island Cruises The Majestic Line The Majestic Line The Majestic Line Hebridean Island Cruises Noble Caledonia The Majestic Line Aurora Expeditions Hebridean Island Cruises Noble Caledonia The Majestic Line The Majestic Line The Majestic Line Hebridean Island Cruises The Majestic Line The Majestic Line Hebridean Island Cruises The Majestic Line The Majestic Line The Majestic Line The Majestic Line Hebridean Island Cruises The Majestic Line The Majestic Line Hebridean Island Cruises The Majestic Line The Majestic Line The Majestic Line The Majestic Line The Majestic Line The Majestic Line The Majestic Line The Majestic Line The Majestic Line The Majestic Line The Majestic Line The Majestic Line The Majestic Line The Majestic Line The Majestic Line The Majestic Line Hebridean Island Cruises The Majestic Line The Majestic Line Hebridean Island Cruises The Majestic Line The Majestic Line Hebridean Island Cruises The Majestic Line The Majestic Line The Majestic Line The Majestic Line The Majestic Line Hebridean Island Cruises The Majestic Line Hebridean Island Cruises The Majestic Line The Majestic Line The Majestic Line

Hebridean Princess Glen Etive Glen Massan Glen Tarsan Hebridean Princess Serenissima Glen Tarsan Polar Pioneer Hebridean Princess Serenissima Glen Tarsan Glen Etive Glen Massan Hebridean Princess Glen Massan Glen Tarsan Hebridean Princess Glen Massan Glen Massan Glen Etive Glen Tarsan Hebridean Princess Glen Massan Glen Tarsan Hebridean Princess Glen Tarsan Glen Massan Glen Etive Glen Tarsan Glen Tarsan Glen Massan Glen Massan Glen Etive Glen Tarsan Glen Tarsan Glen Massan Glen Massan Glen Tarsan Glen Etive Glen Massan Glen Massan Hebridean Princess Glen Massan Glen Tarsan Hebridean Princess Glen Tarsan Glen Massan Hebridean Princess Glen Tarsan Glen Massan Glen Etive Glen Massan Glen Etive Hebridean Princess Glen Tarsan Hebridean Princess Glen Tarsan Glen Massan Glen Etive

The Atlantic Outliers of St Kilda

Oban

30/05

St Kilda and the Outer Hebrides Around Mull: Inlets and Islands Isle of Skye and the Inner Hebrides Hidden Gardens of the Highlands and Islands

Oban Oban Oban Oban

03/06 03/06 03/06 06/06

10 6 6 7

Midsummer in the Hebrides Around Mull: Wildlife Explorer Wild Scotland St Kilda, Islands on the Edge

Oban Oban Oban Oban

07/06 10/06 13/06 13/06

8 6 10 7

Norwegian Wonders in Midsummer Around Mull: Inlets and Islands From Skye to the Shiants Isle of Skye and the Inner Hebrides Historic Castles and Glorious Gardens

Oban Oban Oban Oban Oban

15/06 17/06 17/06 17/06 20/06

12 6 10 6 7

Inlets of Mull and Loch Linnhe Southern Hebrides and Sea Lochs of Argyll Footloose through the Irish Sea

Oban Oban Oban

24/06 24/06 27/06

3 6 7

Inlets of Mull and Loch Linnhe Southern Hebrides and Sea Lochs of Argyll Idyllic Isles of the Outer Hebrides Isle of Skye and the Inner Hebrides Hebridean Symphony

Oban Oban Oban Oban Oban

27/06 01/07 01/07 01/07 04/07

3 6 10 6 6

Isle of Skye and the Inner Hebrides Southern Hebrides and Sea Lochs of Argyll Voyage to the Northern Isles

Oban Oban Oban

08/07 08/07 10/07

6 6 9

Inlets of Mull and Loch Linnhe Around Mull: Inlets and Islands St Kilda and the Outer Hebrides Inlets of Mull and Loch Linnhe Around Mull: Wildlife Explorer Isle of Skye and the Inner Hebrides Around Mull: Wildlife Explorer From Skye to the Shiants Isle of Skye and the Inner Hebrides Around Mull: Inlets and Islands Isle of Skye and the Inner Hebrides Inlets of Mull and Loch Linnhe Southern Hebrides and Sea Lochs of Argyll Idyllic Isles of the Outer Hebrides Inlets of Mull and Loch Linnhe Isle of Skye and the Inner Hebrides Hebridean Tapestry

Oban Oban Oban Oban Oban Oban Oban Oban Oban Oban Oban Oban Oban Oban Oban Oban Oban

15/07 15/07 15/07 18/07 22/07 22/07 29/07 29/07 29/07 05/08 05/08 12/08 12/08 12/08 15/08 19/08 25/08

3 6 10 3 6 6 6 10 6 6 6 3 6 10 3 6 4

Around Mull: Inlets and Islands Isle of Skye and the Inner Hebrides Outer Isles Explorer

Oban Oban Oban

26/08 26/08 29/08

6 6 7

Around Mull: Wildlife Explorer Southern Hebrides and Sea Lochs of Argyll Sutherlandâ&#x20AC;&#x2122;s Scenic Coast

Oban Oban Oban

02/09 02/09 05/09

6 6 7

Around Mull: Inlets and Islands Loch Ness and the Caledonian Canal Idyllic Isles of the Outer Hebrides Loch Ness and the Caledonian Canal Idyllic Isles of the Outer Hebrides Call of the Emerald Isle

Oban Oban Oban Oban Oban Oban

09/09 09/09 09/09 10/09 10/09 12/09

6 6 10 6 10 7

Inlets of Mull and Loch Linnhe Outlook on the Outer Isles

Oban Oban

16/09 19/09

3 7

Inlets of Mull and Loch Linnhe Around Mull: Wildlife Explorer From Skye to the Shiants

Oban Oban Oban

19/09 23/09 23/09

3 6 10

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February 2017 | Midship

The Majestic Line Hebridean Island Cruises The Majestic Line The Majestic Line Hebridean Island Cruises The Majestic Line The Majestic Line The Majestic Line Hebridean Island Cruises The Majestic Line The Majestic Line Hebridean Island Cruises The Majestic Line The Majestic Line Hebridean Island Cruises Hebridean Island Cruises Ponant Noble Caledonia Noble Caledonia Ponant Noble Caledonia Crystal Noble Caledonia Cruise & Maritime Voyages Cruise & Maritime Voyages Fred Olsen Cruise Lines Cruise and Maritime Voyages Cruise and Maritime Voyages Fred Olsen Cruise Lines Fred Olsen Cruise Lines Fred Olsen Cruise Lines Fred Olsen Cruise Lines Fred Olsen Cruise Lines Fred Olsen Cruise Lines Fred Olsen Cruise Lines Fred Olsen Cruise Lines P&O Cruises P&O Cruises P&O Cruises P&O Cruises P&O Cruises Saga P&O Cruises P&O Cruises P&O Cruises P&O Cruises P&O Cruises Fred Olsen Cruise Lines P&O Cruises Fred Olsen Cruise Lines P&O Cruises P&O Cruises P&O Cruises P&O Cruises Fred Olsen Cruise Lines P&O Cruises P&O Cruises P&O Cruises P&O Cruises Fred Olsen Cruise Lines P&O Cruises Fred Olsen Cruise Lines

Glen Tarsan Hebridean Princess Glen Tarsan Glen Massan Hebridean Princess Glen Tarsan Glen Tarsan Glen Etive Hebridean Princess Glen Massan Glen Etive Hebridean Princess Glen Etive Glen Etive Hebridean Princess Hebridean Princess Le Soleal Ocean Nova Hebridean Sky Le Soleal Serenissima

Around Mull: Inlets and Islands Year of History, Heritage and Archaelogy

Oban Oban

23/09 26/09

6 7

Inlets of Mull and Loch Linnhe Loch Ness and the Caledonian Canal Flavours of Scotland

Oban Oban Oban

30/09 30/09 03/10

3 6 7

Inlets of Mull and Loch Linnhe Loch Ness and the Caledonian Canal Skye and the Small Isles Exploring the Small Isles and Inner Sound

Oban Oban Oban Oban

03/10 07/10 07/10 10/10

3 6 6 7

The Castles & Clans of Mull and Glencoe Skye and the Small Isles Autumn Surprise

Oban Oban Oban

14/10 14/10 17/10

6 6 7

Isles of the Clyde and the Southern Hebrides Skye and the Small Isles Footloose to the Clyde

Oban Oban Oban

21/10 22/10 24/10

6 6 7

Houses and Castles of the Clyde

Oban

31/10

Celtic Shores Bird Quest Spring in the Isles North Sea & Baltic Britain and Ireland in Bloom

Portsmouth (E) Portsmouth (E) Portsmouth (E) Portsmouth (E) Portsmouth (E)

24/04 01/05 07/05 08/05 11/05

7 10 10 8 11

Crystal Symphony Serenissima Marco Polo Marco Polo Black Watch Marco Polo Marco Polo Black Watch Black Watch Black Watch Black Watch Black Watch Black Watch Black Watch Balmoral Oceana Ventura Ventura Ventura Oriana Saga Pearl II Oriana Ventura Oceana Oriana Ventura Balmoral Britannia Boudicca Britannia Oceana Oceana Oceana Boudicca Azura Azura Britannia Ventura Balmoral Ventura Braemar

Baltic Legends

Portsmouth (E)

10/06

Splendours of Normandy & Brittany Arctic Exploration Greenland, Iceland & Faroes Spitzbergen, North Cape & Land of Midnight Sun Lochs of Scotland Scottish Islands & Faroes (Rosyth to Greenock) Scottish Islands & Faroes (Rosyth to Liverpool) Greenland, Iceland & Norway Exploration Scenic Fjords of Norway Scottish Highlands & Islands German River & City Discovery Northern Europe City Discovery Rivers & Cities of France Landscapes of Portugal & the Canaries Central America & the Mardi Gras Caribbean & Panama Canal The Netherlands & Belgium Belgium Canary Islands Norway & Northern Lights Northern Lights Adventure Norway & Northern Lights Iberia Canary Islands, Portugal & Spain Caribbean round trip Western Mediterranean Mysterious Morocco & Seductive Spain Belgium Tulips & Chocolates Western Europe Spain, France and Monaco Spain, France & Italy Spain, France and Italy Southampton to Falmouth Belgium Western Mediterranean Atlantic Islands Western Europe Islands of the Mediterranean Central Mediterranean Scenic Fjords of Norway

Portsmouth (E) Rosyth Rosyth Rosyth Rosyth Rosyth Rosyth Rosyth Rosyth Rosyth Rosyth Rosyth Rosyth Southampton Southampton Southampton Southampton Southampton Southampton Southampton Southampton Southampton Southampton Southampton Southampton Southampton Southampton Southampton Southampton Southampton Southampton Southampton Southampton Southampton Southampton Southampton Southampton Southampton Southampton Southampton

31/08 12/07 01/08 14/08 15/08 15/08 21/08 03/09 10/09 17/09 24/09 04/10 14/10 04/02 08/02 15/02 19/02 21/02 22/02 28/02 06/03 07/03 15/03 18/03 21/03 22/03 24/03 26/03 26/03 27/03 27/03 27/03 31/03 31/03 02/04 02/04 02/04 05/04 09/04 10/04

10 20 14 7 4 5 13 7 7 7 10 10 16 46 35 4 2 14 12 15 12 14 12 24 12 14 2 5 7 10 17 24 1 2 14 12 7 17 17 8

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February 2017 | Midship

Cunard Line P&O Cruises P&O Cruises Saga P&O Cruises P&O Cruises Fred Olsen Cruise Lines Princess Cruises Fred Olsen Cruise Lines P&O Cruises Princess Cruises P&O Cruises P&O Cruises Fred Olsen Cruise Lines P&O Cruises P&O Cruises Fred Olsen Cruise Lines Royal Caribbean International Celebrity Cruises P&O Cruises P&O Cruises P&O Cruises Princess Cruises Royal Caribbean International P&O Cruises Princess Cruises Celebrity Cruises P&O Cruises P&O Cruises Cunard Cunard Cunard Cunard P&O Cruises Cunard Fred Olsen Cruise Lines Royal Caribbean International P&O Cruises Princess Cruises Princess Cruises P&O Cruises

Oriana Britannia Saga Sapphire Azura Britannia Braemar Caribbean Princess Black Watch Aurora Crown Princess Azura Oriana Black Watch Ventura Arcadia Braemar Independence of the Seas Celebrity Eclipse Aurora Britannia Ventura Caribbean Princess Independence of the Seas Azura Crown Princess Celebrity Eclipse Azura Britannia Queen Mary 2 Queen Mary 2 Queen Elizabeth Queen Elizabeth Oriana Queen Elizabeth Braemar Navigator of the Seas Aurora Crown Princess Caribbean Princess Arcadia

Atlantic Coast Iberia Belgium Easter Escape Western Europe Western Mediterranean German Waterways European Capitals

Southampton Southampton Southampton Southampton Southampton Southampton Southampton

11/04 14/04 14/04 16/04 16/04 18/04 20/04

12 2 4 7 14 10 11

River Seine Sojourn Norwegian Fjord Mediterranean Adventurer Atlantic Islands Western Mediterranean Authentic Croatia with Venice Belgium & The Netherlands Central Mediterranean Rivers of Spain & France Paris & Bruges

Southampton Southampton Southampton Southampton Southampton Southampton Southampton Southampton Southampton Southampton

21/04 22/04 22/04 23/04 23/04 24/04 26/04 27/04 28/04 28/04

3 7 14 12 18 25 4 17 14 3

Norwegian Fjords Atlantic Coast Iberia Norwegian Fjord Central Mediterranean British Isles

Southampton Southampton Southampton Southampton Southampton

29/04 29/04 30/04 30/04 01/05

8 11 7 14 12

Mediterranean Explorer

Southampton

01/05

Belgium Spain & France Iceland & Ireland Norwegian Fjord Atlantic Islands Southampton to New York Roundtrip Transatlantic Crossing Southampton to Hamburg Short Break to Hamburg Guernsey & Belgium Spain and Portugal French River Cruising Central Mediterranean

Southampton Southampton Southampton Southampton Southampton Southampton Southampton Southampton Southampton Southampton Southampton Southampton Southampton

05/05 06/05 07/05 07/05 07/05 08/05 08/05 08/05 08/05 11/05 12/05 12/05 12/05

2 7 12 7 12 7 14 2 4 4 7 9 14

Baltic Mediterranean Adventurer British Isles (Dublin Overnight)

Southampton Southampton Southampton

13/05 13/05 13/05

16 14 12

Norwegian Fjord

Southampton

14/05

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February 2017 | Midship

P&O Cruises P&O Cruises Norwegian Cruise Line P&O Cruises Royal Caribbean International Celebrity Cruises Cunard Fred Olsen Cruise Line P&O Cruises Celebrity Cruises Fred Olsen Cruise Line P&O Cruises P&O Cruises P&O Cruises Cunard Silversea Norwegian Cruise Line Cunard Cunard Princess Cruises Royal Caribbean International Cunard Princess Cruises Royal Caribbean International P&O Cruises P&O Cruises P&O Cruises Fred Olsen Cruise Lines P&O Cruises Silversea Oceania Cruises Oceania Cruises Oceania Cruises P&O Cruises Royal Caribbean International Norwegian Cruise Line P&O Cruises Princess Cruises Royal Caribbean International Regent Seven Seas Cruises Regent Seven Seas Cruises Celebrity Cruises Cunard P&O Cruises P&O Cruises P&O Cruises Princess Cruises Cunard Cunard P&O Cruises Cunard P&O Cruises Cunard Cunard Fred Olsen Cruise Lines P&O Cruises Norwegian Cruise Line Oceania Cruises Oceania Cruises Royal Caribbean

Azura Ventura Norwegian Jade Oriana Independence of the Seas Celebrity Eclipse Queen Elizabeth Black Watch Britannia Celebrity Eclipse Braemar Arcadia Britannia Oriana Queen Mary 2 Silver Whisper Norwegian Jade Queen Mary 2 Queen Mary 2 Caribbean Princess Navigator of the Seas Queen Elizabeth Crown Princess Independence of the Seas Azura Britannia Aurora Braemar Ventura Silver Wind Nautica Marina Marina Aurora Navigator of the Seas Norwegian Jade Ventura Crown Princess Independence of the Seas Seven Seas Explorer Seven Seas Explorer Celebrity Eclipse Queen Victoria Azura Britannia Oriana Caribbean Princess Queen Mary 2 Queen Mary 2 Arcadia Queen Victoria Aurora Queen Elizabeth Queen Elizabeth Braemar Arcadia Norwegian Jade Nautica Nautica Navigator of the Seas

Western Mediterranean Central Mediterranean Norwegian Fjords Western Europe Canaries Adventures

Southampton Southampton Southampton Southampton Southampton

14/05 14/05 14/05 15/05 15/05

14 17 8 6 12

Taste of Modern Luxury Norwegian Fjord Sun, Sea & Monaco Grand Prix Belgium Scandinavia & Russia UK Scenes from the Silver Screen Western Mediterranean Norwegian Fjord Atlantic Islands Western Europe Sampler Around the UK British Isles Southampton to New York Roundtrip Transatlantic Crossing British Isles

Southampton Southampton Southampton Southampton Southampton Southampton Southampton Southampton Southampton Southampton Southampton Southampton Southampton Southampton Southampton

19/05 19/05 19/05 19/05 21/05 21/05 21/05 21/05 21/05 22/05 22/05 22/05 24/05 24/05 25/05

2 8 16 2 14 10 17 7 15 2 11 11 7 14 12

Spain, France & Portugal

Southampton

26/05

Western Mediterranean Scandinavia France & Spain

Southampton Southampton Southampton

27/05 27/05 27/05

14 7 7

Norwegian Fjord Western Europe Western Europe Danish Waterways Belgium Southampton to London British Isles Medley Regal Routes Viking Glory Norwegian Fjord Northern Delights

Southampton Southampton Southampton Southampton Southampton Southampton Southampton Southampton Southampton Southampton Southampton

28/05 28/05 29/05 31/05 31/05 31/05 01/06 02/06 02/06 02/06 02/06

7 7 4 10 3 12 12 10 17 7 12

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February 2017| Aft

NEW CREW

Scenic and Emerald Waterways expand on-the-road sales team

Regent appoints new regional sales executive Ultra-luxury line Regent Seven Seas Cruises has announced the appointment of Laura Ryan as their new regional sales executive south. Ryan has seven years’ experience in a number of retail roles at Thomas Cook. “We are thrilled to welcome Laura to the team, her travel knowledge and account management experience means that she will be a valuable asset to the Regent sales team,” said Paul Beale, Regent’s head of UK sales.

New head of cruise for Hays Travel River cruise brands Scenic and Emerald Waterways have added two new sales managers to their on-the-road team. Simon McDermott, who has held roles at both Avalon and AmaWaterways, will work across the northern central region, while Wendi Hardi, formerly of P&O Cruises and Cunard Line, will manage relationships across the

southern central territory. The pair will join sales managers Dawn Quinn (central), William Young (north) and Lucy Hone (south) in supporting national sales manager, Angela Sloan. “This year will be pivotal in cementing our position as the trade’s preferred river cruise company. Our unique, inclusive product offering has put us in an enviable position even amid uncertain economic conditions,” said Sloan.

Expedition specialist Aurora names Robert Halfpenny as new chief executive officer Aurora Expeditions has announced the appointment of Robert Halfpenny as the company’s new chief executive officer. Halfpenny brings over 25 years of travel industry experience to the position, having previously held senior roles with Globus, Virgin Australia, The Travel Corporation and, most recently, Rocky Mountaineer. “I look forward to entering the fast-growing expedition cruise sector and am very much looking forward to leading Aurora Expeditions’ team

into a new phase of growth and development,” he said. “It is a great privilege to be given the chance to lead Australia’s pioneering polar expedition cruise company and I can’t wait to continue the company’s legacy to explore and discover some of the most unspoilt and remote corners of our planet.” Halfpenny will start in his new position on February 1, 2017. It follows the resignation of Lisa Bolton in September last year.

Royal Caribbean’s strategic account manager Vicky Billing is joining Hays Travel Group as its head of cruise. Billing started her career at Thomas Cook, where she worked in various roles over 14 years, before joining MSC Cruises as a sales executive for the north of England and then Royal Caribbean International, where she worked for five years. She takes up the role at the agency group on March 6. Hays Travel managing director John Hays said: “I’m delighted to welcome Vicky to the team.”

Shearings appoints Calvert as new CEO Shearings Leisure Group, the escorted tour and cruise operator, has appointed Richard Calvert, previously UK managing director of mainstream tour operations at Thomas Cook, as its new chief executive. Calvert is currently president and CEO of US-based Celebration Travel Group, but has held senior roles at First Choice and Tui in the past.

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February 2017| Aft

FAM TRIPS

Crystal Cruises offers first ever yacht and river early saver offer

Croisi planning paddlewheel trip along the Loire French river cruise line CroisiEurope is planning a fam trip on the Loire so that agents can experience Europe’s first paddlewheel ship first hand. Dates are yet to be confirmed. The company is also rumoured to also be looking at taking a group on board a barge through the Loire, as well as additional fam trips to the Mekong and Spain. All dates are yet to be confirmed, but all of these experiences will be the ideal way to get to know the brand better.

CMV reveals hosting dates and Columbus launch

Crystal Cruises has launched the company’s first early saver offer on its yacht and river cruise programmes. The offer, which is available on all 2018 departures, is applicable to bookings made before March 31, 2017. Crystal Esprit will sail an entire season in the West Indies in 2018 while the company’s river fleet will include five vessels: the Bach, Mahler,

Debussy, Ravel and Mozart The fares start at £3,203pp on Crystal Yacht Expedition cruises and £2,007pp on Crystal River Cruises. “The value of this saving proposition is tremendous, when you consider the breadth of luxury amenities and experiences included in the already value-packed Crystal Experience,” Edie Rodriguez, Crystal CEO and president, said.

Cruise & Maritime Voyages has released details of the dates it will be hosting agents in 2017. The company will welcome more than 700 partners on board Astoria, Marco Polo, Magellan and its new ship Columbus at ports around the country between April and October. Even more excitingly, the company has revealed the launch date for Columbus will be June 8 – further ramping up its presence in the fast-moving ex-UK cruise market.

Regent celebrates 25 years Voyages to Antiquity releases ship visit schedule to take with new promotion advantage of the company’s extensive ex-UK offering Voyages to Antiquity has launched its 2017 ship visit programme, aimed at taking advantage of the company’s most extensive ex-UK offering. Agents will be able to see the Aegean Odyssey for themselves on June 26 in Falmouth, June 29 in London Tilbury, July 18 in Dublin, July 26 in Greenock and August 8 in London Tilbury. “Our 2016 ship visit programme proved to be very popular last year

and I am delighted that we have been able to triple our choice of dates and ports for 2017 due to Aegean Odyssey being positioned in the UK for the summer months,” said Michelle Daniels, head of groups and partnerships at Voyages to Antiquity. “We have already seen strong interest from agents since our registration went live last Monday.” Agents can register for the selection of dates via vtaexpert.com.

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Regent Seven Seas Cruises is offering 25 per cent off a selection of itineraries to celebrate its 25th anniversary. The campaign is available on cruises in the Med, Adriatic, Caribbean, Mexico, Alaska and the Middle East. “We are delighted to be celebrating 25 years leading the way in the ultra-luxury, all-inclusive market,” said managing director Graham Sadler.

February 2017| Aft

JARGON BUSTER

How to know your starboard from your port side Each month, we unpick some of the more confusing language used in cruise The more eagle-eyed among you will have noticed that as part of the rebrand of cruise adviser, we’ve divided our sections into Forward, Midship and Aft, just like a cruise ship, to separate news, features and regulars. While you, as travel agents, will be acquainted with nautical terminology, many of your customers won’t be, particularly those who are new to cruise. It’s important then to find ways to help them remember: while forward (front) and aft (back), are self explanatory, port (the left-hand side of a vessel, facing forward) and starboard (the righthand side, facing forward) are more confusing, and harder to remember. An easy and age-old trick is that port, like left, has four letters. The history of the words is slightly convoluted, but they provide an unambiguous reference to those navigating. Lynn Narraway, the former Clia chair and MD of Holland America Line and Seabourn, has argued that nautical terms are putting potential

customers off (particularly those who think a cabin doesn’t sound as luxurious as a room) and that we should use holiday language rather than cruise language, but customers will, for the foreseeable future, need to get on board with the lingo to help

them get around the ship (and to know which way to look when the cruise director promises magnificent views port side). Of course, to many, part of the allure of cruise is the tradition, taking them back to a bygone golden era of travel.

THREE CRUISES ON MEGA-SHIPS Seven nights in the Caribbean

Seven days in the Western Med

Eight days in the Southern Med

Royal Caribbean – Harmony of the Seas Fort Lauderdale, December 2, 2017 From £787pp At 226,963 gross tonnes, and carrying a maximum 6,360 guests, Harmony of the Seas eclipses the other Oasis-class vessels, making it the largest passenger ship in the world.

Norwegian Cruise Line – Norwegian Epic Barcelona, April 23, 2017 From £579pp Norwegian Cruise Line’s biggest ship, the Norwegian Epic (5,183 passengers), offers cruises in the Mediterranean, Caribbean and across the Atlantic, and boasts a staggering 20 dining options.

Carnival Cruise Line – Carnival Vista Miami, December 2, 2017 From $734pp Carnival is the largest cruise line in the world and its latest ship, the first in the Vista class is, at 4,980 passengers one of the largest. This winter sailing calls at the likes of Curaçao and Aruba. CRUISE-ADVISER.COM

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February 2017| Aft

DIRECTORY Got a cruise query? Let us assist you. The cruise adviser directory provides you with the vital contact details for all major cruise lines operating in the UK â&#x20AC;&#x201C; meaning trade sales support is never more than a phone call away

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February 2017| Aft

alexis.viols@belmond.com Tom Dumbrell, sales manager â&#x20AC;&#x201D; Afloat in France 020 3117 1408 tom.dumbrell@belmond.com

A-Rosa Lucia Rowe, head of sales UK and Ireland 078 4202 6013 l.rowe@a-rosa.de Amadeus River Cruises Brooke Daniels, UK sales manager 080 0035 6411 brooke@fredrivercruises.co.uk AmaWaterways Jamie Loizou, sales, marketing and digital director 033 3305 3902 jamieloizou@amawaterways.com American Cruise Lines Susan Shultz, director of sales +1 203 453 6800 susan@americancruiselines.com American Queen Steamboat Company Katrina Weston, general manager 01223 568 9094 k.weston@aqgsa.com APT Touring Kate Ashman, sales and commercial specialist 01494 736 147 agentclub@aptouring.co.uk Atlas/Kompas Predrag Krivokapic, president +1 954 258 8531 / +385 9 1975 1735 sales@atlas-croatia.com Aurora Expeditions Talia Schwartzman, sales executive +61 2 9252 1033 agents@auroraexpeditions.co.uk Avalon Waterways James Mortimer, agency sales executive 020 8315 4585 agencysales@avaloncruises.co.uk Azamara Club Cruises Lori Scanella, business support executive 01932 834 379 salessupport.uk@rccl.com

Carnival Cruise Line Luke Smith, senior partnership manager 020 7378 4660 carnivalsalesuk@carnival.com Celebrity Cruises Isabelle Charlton / Victoria Shipp 01932 834 379 (option 2) salessupport@rccl.com Celestyal Cruises Marios Shekeris, sales manager +357 2258 8270 m.shekeris@celestyalcruises.com Coral Expeditions Jan Jepsen, UK and Europe representative 07702 714 150 jan@intouchrep.com Cosmos Tours & Cruises James Mortimer, agency sales executive 020 8315 4585 agencysales@cosmostours.co.uk CroisiEurope Gabrielle Alam, head of sales and marketing UK 020 8328 1281 resuk@croisieurope.com Cruise & Maritime Voyages Lisa Jacobs, head of trade sales 0844 414 6140 lisa.jacobs@cruiseandmaritime.com Crystal Cruises Mick Dupont, head of UK sales 020 7399 7602 mick@cruiseportfolio.co.uk Cruising Excursions Martin Lomax, sales director 0800 091 8274 traveltrade@cruisingexcursions.com Cunard Line Natasha Richardson, director of sales operations 023 8065 7259 natasha.richardson@carnivalukgroup.com

Belmond Alexis Viols, director of sales â&#x20AC;&#x201C; Road to Mandalay and Belmond Orcaella +66 2 267 4881 2 Ext 19

CRUISE-ADVISER.COM

February 2017| Aft

Hebridean Island Cruises Lisa White, reservations manager 01756 704 704 lisa.white@hebridean.co.uk Heritage Line Andreas Schroetter, director of sales and marketing +84 120 395 2242 dosm@heritage-line.com Holland America Line James Scott, business development representative 0844 338 8600 james.scott@hollandamerica.co.uk Lucy Harris, business development representative 0844 338 8600 lucy.harris@hollandamerica.co.uk Hurtigruten Anthony Daniels, head of sales 020 8846 2666 anthony.daniels@hurtigruten.com

Disney Cruise Line Juliet Holden, account executive 080 0171 2317 E

Emerald Waterways Lewis Quigley, trade marketing executive 0161 233 1988 lewis.quigley@scenic.co.uk eWaterways Cruises Emma Wild, head of sales 0808 168 1458 salesuk@ewaterways.co.uk F

Far Horizon Brooke Daniels, UK sales manager 0800 035 3189 brooke@fredrivercruises.co.uk Fred Olsen Cruise Lines Becky Smith, trade support manager 01473 746 164 cruise.sales@fredolsen.co.uk Fred Olsen River Cruises Brooke Daniels, UK sales manager 0800 021 3172 brooke@fredrivercruises.co.uk French America Line Kevin Griffin, director 020 7723 2450 kcgriffin@frenchamericaline.com

Intrepid Travel Andrew Turner, senior business development manager 080 8274 5719 ukbdm@intrepidtravel.com K

Katerina Line Dea Baretincic, sales manager +385 51 603 409 dea@katarina-line.hr L

Lindblad Expeditions Jacinta McEvoy vice president global sales +1 212 261 9000 jacintam@expeditions.com

G Adventures Jerrine Barnett, new business development manager 07432 429 836 / 020 7243 9870 ext. 9948 jbarnett@gadventures.com

The Majestic Line Marie McGhee, sales manager 01369 707951 info@themajesticline.co.uk MSC Cruises Victoria Taylor, sales operations manager 020 7092 8182 ukinsidesales@msccruises.co.uk

Hapag-Lloyd Cruises Mike Flanagan, sales representative UK and Ireland 07921 223 176 mike.flanagan@hl-cruises.com

CRUISE-ADVISER.COM

February 2017| Aft

0870 068 9142 sales@poseidonexpeditions.com Princess Cruises Victoria Snelgar, sales operations manager 023 8065 6613 victoria.snelgar@princesscruises.co.uk Pullmantur Simon Chambers, operations manager 0800 021 3180 simon.chambers@fredholidays.co.uk

Noble Caledonia Agency sales 020 7752 0000 agencysales@noble-caledonia.co.uk Norwegian Cruise Line Jeremy McKenna, head of sales UK and Ireland 07408 805 216 jmckenna@ncl.com Karen Kundi, partnership relations manager 023 8124 5242 kkundi@ncl.com

Quark Expeditions Pushparaj Shetty, senior distribution manager +1 416 645 8248 push.shetty@quarkexpeditions.com

Oceania Cruises Priti Mehta, head of sales UK and Ireland 023 8024 8604 pmehta@oceaniacruises.com One Ocean Expeditions Debra Taylor, new business development 07956 852 197 debra@toucanmoon.com

Regent Seven Seas Cruises Caroline Moody, business development executive 023 8068 2283 agencysales@rssc.com Anna Salter, business development executive 023 8068 2283 agencysales@rssc.com Royal Caribbean International Trade support team 01932 834 379 salessupport.uk@rccl.com Riviera Travel Darren Mussell, agency sales assistant manager 01283 744 307 agencysales@rivieratravel.co.uk The River Cruise Line Rebecca Brett, agency sales manager 07824 337 290 rebeccabrett@diamondhols.co.uk

P&O Cruises Natasha Richardson, director of sales operations 023 8065 7259 natasha.richardson@carnivalukgroup.com Pandaw Marco Rosa, vice president sales and marketing 07973 876 967 marco@pandaw.com Paul Gaugin Mick Dupont, head of UK sales 020 7399 7602 mick@cruiseportfolio.co.uk Pearl Seas Cruises Susan Shultz, director of sales +1 203 458 5280 susan.shultz@pearlseascruises.com Ponant Stephen Winter, international sales director +33 6 4803 7931 swinter@ponant.com Poseidon Alexandra Prokopyeva, sales and marketing

Saga Travel Sukina Fagg, national account manager 080 0074 8021 sukina.fagg@saga.co.uk Scenic Lewis Quigley, trade marketing executive 0161 233 1988 lewis.quigley@scenic.co.uk

CRUISE-ADVISER.COM

February 2017| Aft

Seabourn James Scott, business development representative 084 4338 8600 james.scott@seabourn.co.uk Lucy Harris, business development representative 084 4338 8600 lucy.harris@seabourn.co.uk SeaCloud Anja Ringel, vice president, international markting and sales +49 40 3095 9217 aringel@seacloud.com SeaDream Yacht Club Mark Schmitt, sales director 07904 068 407 mschmitt@seadream.com Shearings Michael Bowers, national sales manager 01942 823 449 sales.support@shearings.com Silversea Sales support 020 7340 0700 salesuk@silversea.com Star Clippers Danielle Dudley, UK sales manager 077 6585 2116 danielle@starclippers.co.uk

Uniworld Boutique River Cruises David Chidley, national sales manager 07408 855 544 dave.chidley@uniworld.com V

Variety Cruises Chris Lorenzo, managing director, Seafarer Cruises 020 8324 3114 info@seafarerholidays.co.uk Victoria Cruises Tom Antonucci, sales manager +1 212 818 1680 tom@victoriacruises.co.uk Viking Cruises Andrew Schweitzer, regional sales manager (south) 07825 986 996 andrew.schweitzer@vikingcruises.com Jenny Wade, regional sales manager (north) 07966 995 012 jenny.wade@vikingcruises.com Volga Dream Brooke Daniels, UK sales manager 0800 021 3186 brooke@fredrivercruises.co.uk Voyages to Antiquity Michelle Daniels, head of groups and partnerships 01865 302 2565 m.daniels@voyagestoantiquity.com

Tauck Kathryn Coles, UK and Ireland sales manager 080 0810 8020 tauckreservations@tauck.co.uk Thomson Cruises Andrew Isherwood Commercial support team 020 3451 2762 commercial.support@thomson.co.uk Titan Travel Edwina Coppock, agency sales manager 012 9345 0726; 078 3465 2135 edwina.coppock@titantravel.co.uk

Wendy Wu Tours Adam White, trade support and marketing executive 020 7939 9560 adam.white@wendywutours.co.uk Windstar Cruises Sales team (The Cruise Line) 0800 852 7248 windstarUK@cruiseline.co.uk

CRUISE-ADVISER.COM

February 2017| Aft THINGS TO DO

GAMESROOM

Each month we will bring you a selection of things to do on your lunch break or journey to the office

CROSSWORD See the next cruise adviser in March for the answer 1

JANUARY SOLUTION A B A I C O N L U C T I L B U R Y R S O E L L A S R A A S D N E A T H T A G O N I A U S U R R I B C T D E T I K G E I G A H C R R O C E A N I A C R U I S E S S G T T L E E O N E N C O R E 1

H P A V A N P A

H Y G 14

DOWN

ACROSS

1. Busiest UK cruise port (11) 2. German cruise line (4) 3. Food, also known as ladies’ fingers (4) 4. Not sharing your thoughts readily (8) 6. Estonian Capital (7) 7. Home to Ottawa (7) 11. ______ Jerry’s (6) 12. State in which Las Vegas can be found (6) 14. Chemical symbol for silver (2) 16. Sub-machine gun (3) 17. Noah’s vessel of choice (3) 18. ‘The Mediterranean cruise company’ (3)

1. Carnival’s ultra luxury brand (8) 5. Back of ship (3) 8. Comprehend (10) 9. Landlocked country in central Africa, bordered by Libya to the north (4) 10. The state of being away from a place or person (7) 13. Country, also known as Persia (4) 15. Big jump (4) 19. Portuguese archipelago (6) 20. This month’s cruise adviser cover feature (6)

SUDOKU

See the next cruise adviser in March for the answer

9 5

2 9

6 8

JANUARY SOLUTION 8

CRUISE-ADVISER.COM

February 2017| Aft

QUIZ See bottom of page for answers

1. What is the Spanish name for a bullfighter? 2. Which island group includes Ibiza and Majorca? 3. What is the capital of the Falkland Islands? 4. What is the tallest and heaviest of all living penguin species? 5. What is the capital of Venezuela? 6. The Sahara desert spans how many countries: 4, 8 or 10? 7. Where in New York would you find the Museum of Modern Art? 8. What is the currency of Poland? 9. What is the longest river in the UK? 10. What is the biggest cruise ship in the world?

11. Where does the Volga flow into? 12. Saint Basilâ&#x20AC;&#x2122;s Cathedral is where? 13. Montmarte is in what city? 14. What Scottish city is known as the Granite City? 15. The classic film La Dolce Vita is mainly set in what city?

Competition time! Win a three-night cruise for two with Cruise & Maritime Voyages on board its new flagship Columbus to Amsterdam and Antwerp. Choose to depart on either June 11 or August 25, 2017 sailing from London Tilbury. To enter, name the city pictured below and send your answers to info@cruise-adviser.com

Win!

CMV CRUISE for two on Columbus

Terms and conditions apply, see cruise-adviser.com/terms-conditions/ Sudoku: Kevin Stone 2016/brainbashers

4 Emperor 5. Caracas 6. 10

7. Midtown Manhattan 8. ZĹ&#x201A;oty 9. River Severn

10. Harmony of the Seas 11. Caspian Sea 12. Moscow

1. Matador 2. Balearic Islands 3. Port Stanley

13. Paris 14. Aberdeen 15. Rome

QUIZ ANSWERS

CRUISE-ADVISER.COM

February 2017| Aft

THREE CRUISES FOR FOODIES 14 nights around New Zealand

RECIPE

In the galley How to cook Celebrity Cruises’ and Great British Chefs’ sumptuous roast lamb shuwa Celebrity Cruises – Solstice Auckland-Sydney, November 11, 2017 From £2,809pp This cruise circles New Zealand before calling at Melbourne and Sydney. The Solstice, built in 2011, boasts the French restaurant Murano on board (as does the rest of the class), where guests are treated to a tableside lobster presentation.

Eight days in France

Image: Great British Chefs

Ingredients 1 leg of lamb, bone in 1/2 garlic bulb, peeled and roughly chopped 1/2 tsp sea salt 1/2 nutmeg, grated 1/2 tbsp of ground cumin 1/2 tbsp of ground coriander 1/2 tbsp of sweet smoked paprika 1/2 tbsp of freshly ground black pepper 1/4 tbsp of turmeric 1 pinch of hot smoked paprika Juice of half a lemon 50ml of olive oil 2 banana leaves, or more as needed to wrap the lamb Method In a large pestle and mortar, crush the garlic cloves with the sea salt to create a smooth paste. Add in all the dry spices, followed by the lemon juice and olive oil. Blend into the garlic paste until evenly combined. Rub the spice paste all over the lamb, working it in thoroughly to completely and evenly cover the

meat. Cover the lamb and leave to marinate overnight in the fridge Before cooking, preheat the oven to 140°C/gas mark one and remove the lamb from the fridge to bring it back up to room temperature. Wrap the leg of lamb in the banana leaves, making sure it is fully enclosed. Place in a deep baking tray with any seams from the wrapping facing down to help the leaves stay in place during cooking Cover the tray with tin foil, then bake in the oven for one to two hours – check the meat after an hour, as the exact cooking time will depend on the weight and thickness of the joint. The lamb should be tender and still slightly pink in the centre when done Allow the lamb to rest, still covered, for about 30 minutes while cooking the rice. A fragrant basmati rice – seasoned with saffron, sautéed onion, cinnamon, allspice, ginger and lemon juice – would be the ideal accompaniment for this dish. To serve, unwrap the rested lamb and carve into generous slices. Serve immediately with the fragrant rice on the side.

Uniworld — SS Catherine Avignon-Lyon, June 4 and 25; July 9, 16 and 23 From £3,509pp One of Uniworld’s Connoisseur Collection, this French river cruise is all about Gallic food and wine. Guests get the chance to visit a truffle farm plus a cooking demonstration and tea party at the Institut Paul Bocuse in Lyon.

18 days in Asia

Seabourn — Seabourn Sojourn Kobe, Japan-Hong Kong, April 5, 2017 From £5,199 Carnival’s ultra-luxury line Seabourn is renowned for its superb dining options, which includes a partnership with chef Thomas Keller. This cruise in Japan, Korea and China offers guests a chance to experience the region’s cuisine.

CRUISE-ADVISER.COM

February 2017| Aft

ON THE ROAD

Andrew Schweitzer, 35, Viking Cruises We speak to the people who make your job easier. This month: Viking Cruises’ regional sales manager What does your job entail on a day-to-day basis? The thing I love most about my job is how varied it is. I’m often out on the road, visiting travel agents where I could be training the staff on our range of products, giving sales updates or conducting a presentation for their clients. Basically trying to do whatever I can to help drive as many Viking sales through the agents’ doors. When I’m in the office, I can usually be found with my head down, working on commercials and catching up on emails and admin. How long have you worked in travel? Nearly 17 years. What’s the best thing about being on the road? I love that every day is different. I get to meet a number of people on a daily basis, and I have the opportunity to build and grow relationships with them which is really rewarding.

What’s the worst? Living out of a suitcase isn’t always ideal. I do miss home comforts at times. Favorite place to visit? I’ve got quite a few, but I particularly like visiting the south west. The countryside there is gorgeous. What do you listen to in the car? Usually cheesy pop music – it keeps me sane on the long drives.

for both river and ocean – so having the opportunity to talk about a product that I’m so passionate about every day really is fantastic.

One thing you couldn’t live without on the road? Definitely my phone!

Biggest myth about Viking? We all wear horned helmets and speak with a Scandinavian accent!

What’s your favourite thing about working for Viking? Every day I get to work alongside a brilliant group of individuals. It really does feel like one big family at Viking, so it makes coming to work extremely enjoyable. I truly believe that we have the best cruise product out there –

If agents want to find out more, what should they do? Log on to madefortrade.co.uk and register. You’ll then have access to our fully dedicated trade website which is packed with news, offers, competitions, online training and more. It’s a great tool for our travel agent partners.

CRUISE-ADVISER.COM

February 2017 | Aft

FINAL WORD

Adapt and survive Cruise line closures are never a good thing, but we have to learn from them The news that All Leisure Group had entered administration in January was a bitter blow to the British cruise industry. The company’s two cruise brands – Voyages of Discovery and Swan Hellenic – were cited by administrators as being the principal reason for the collapse of the company. Hebridean Island Cruises, its other cruise brand, completed a management buyout before its former parent went into administration, thus removing it from danger. The company’s other two brands, Just You and Travelsphere, have been sold to G Adventures. The money from the sale is sitting in the company’s coffers – to help pay creditors. There is always a lot of finger pointing in situations like this. Roger Allard, the company chairman, stood up and apologised for the failure and has been commended for minimising the effect on staff and customers, with 200 jobs safeguarded. The Civil Aviation Authority has helped repatriate the 400 people who were abroad at the time the company went

bust, with a further 13,000 future bookings cancelled. It’s important to make clear the difference between All Leisure Group going bust and the downfall of Low Cost Holidays. The latter moved its operation from the UK to Spain, forcing the Civil Aviation Authority to warn holidaymakers to avoid booking with the company because it was no longer covered by ATOL. When it went bust last summer, 27,000 people were abroad with the company, with 110,000 waiting to go away. They all lost out. Allard and All Leisure made sure everything was by the book. Allard said geopolitical events were one of the reasons Voyages of Discovery and Swan Hellenic went bust. Both served a mature market in destinations that are no longer viable – such as the Black Sea or North Africa. Brexit and its effect on the pound, was the final nail in the coffin. All Leisure Group raised the price of Travelsphere and Just You holidays, but Allard said the company couldn’t do that with the cruise brands.

Was there anything that All Leisure could have done to save itself? The problems that beset Voyages of Discovery and Swan Hellenic were not unique to them. Brexit, currencies and geopolitical problems have affected all cruise lines, but why couldn’t All Leisure diversify? One company springs to mind when discussing the problems listed above: Voyages to Antiquity. The firm almost solely operated in regions where it is no longer safe to do so – from Syria to Libya. It has diversified into the “lesser visited” sites of Europe, the British Isles and Cuba – all while maintaining one of the best onboard lecture programmes in the industry. Last year the company picked up gold at the British Travel Awards for best specialist cruise line. There are innumerable challenges to operating any company, especially one that has to ride the waves of international developments as well as domestic. However, those that are dynamic, with an articulate message, will innovate and survive.

COMING NEXT TIME Cuba with Star Clipper

Seabourn Encore

InFocus: MSC Cruises

Jeannine Williamson sails to the Caribbean island that is on the verge of big changes after a raft of US lines were given permission to begin calling there.

Gary Buchanan flies to Singapore to join the celebrations welcoming the newest ultra-luxury vessel to the Seabourn fleet.

We outline everything there is to know about the family-orientated line – including all of the interesting changes that are on the horizon.

CRUISE-ADVISER.COM

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Itinerary Highlights:

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