● View access to grades, bank balance, blood test results, etc. (again, depending on the institution). ● Other level of interaction with the CRM is by the staff of the said institution. Not all members of the staff have full access to the CRM so such a portal comes in handy in this scenario as well. Staff members can apply for leaves, check their tasks and manage their schedule, as well as respond to end users’ requests for various things. ● This portal also gives the admin users a bird’s eye view of various operations in any institutions. These institutions have a more niche level of requirement of such a portal. They want to enable these portals in connection to their CRM, but they don’t need to publicize the login access. For example, an education institute need not put its student access portal on its website. Similarly, a bank’s internal portal should not be available online. This means that it does not connect to their CMS platform. This is where a unique type of portal solution comes in: A Hosted Portal Solutions. All of its functions are the same as a portal that is hosted on the CMS, (a great example is an e-commerce store’s customer portal), but without the CMS platform, in order to keep it private. It is a portal that is in use internally in a business or organization, rather than one shared publicly. This is why, for various reasons, the primary one being security, businesses use a hosted portal solution that does not connect to their CMS. Other Must-Have Features in Hosted Portal Solution: -
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Secure & Scalable: Such a solution should be built keeping in mind the future customizations and requirements. And the main concern with such portals is security which should also be kept as a priority while developing such a solution. Knowledge Base: You would want to have a knowledge base for your customers to get quick access to the information whenever they require. Mobile Application: To make it easier for your customers, team members, students, etc. you should go with a portal solution company that can provide you with a mobile application of the portal.
Note: However, sometimes the portal domain is accessible from the website but redirects, and does not open in the domain of the website. This is most common in the case of universities. The Right Portal Solution Provider: