Performance Measures (continued)

As one of the most highly regarded agencies along the Front Range, CRPD firmly believes its greatest asset is its staff members. Maintaining a well-trained and well-equipped workforce ensures the highest levels of professionalism and service are being extended to the citizens of this community. We also understand today’s police officer wants to be part of something special. We are very proud to have the ability to recruit and retain the finest officers in the profession. With this in mind, we strive to maintain a 90 percent staffing level throughout the year, which has been accomplished for the past three years. As well, the goal for the number of sworn applications received is based on our three-year average (≥ 277).

Training Unit – CRPD officers averaged a total of 114 hours of training in 2022 (one percent increase from the prior year of 113 hours). More information on CRPD’s training unit is on p. 25

Crisis Intervention Team (CIT) – CRPD officers and dispatchers are trained in crisis intervention. These team members connect individuals suffering from mental health issues with the appropriate levels of mental health services. Training is conducted several times each year for both our sworn and dispatch personnel. Our goal is 100 percent trained members.

CIT-certified staff members included:

• 64 - Sergeants, Corporals, Officers (78 percent)

• 14 - Dispatchers, Supervisors (82 percent)

Townwide Award Recognition – CRPD recognizes the importance of employee accomplishments throughout the year. In 2022, there were 77 award recipients. We also encourage submissions to the Townwideemployee recognition programs. A total of 99-Townwide recognition awards were received by our staff members. Examples included the Applause, Value, Town Manager Choice, and Rock Star awards. CRPD award information is found on p. 8.

Growth-related changes from 2021 to 2022:

• Population (6 percent increase)

• Calls for service (8 percent decrease)

• Response times (9 percent increase)

• Sworn officers (9 percent increase)

To effectively provide service to the increasing population, the department regularly monitors the Town’s growth trends and responds appropriately with staffing and resource requests as well as develops strategies and methods for providing quality services to the entire community.

Calls for Service (CFS) and Population - The Town continues to experience a steady increase in population. Population increased by 6 percent between 2021 and 2022 (77,955 to 82,710). The department’s total calls for service decreased by 8 percent (58,093 to 53,562). The calls for service data is comprised of all four districts plus calls to assist outside agencies (AOA).

Priority 1 Calls for Service – Priority one calls for service are incidents requiring an emergent response where an immediate threat or risk to life exists. During the Town’s 6 percent population increase, the priority one calls for service also increased by 5 percent (1,127 to 1,178).

911 Calls – The Town’s total 911 calls (into the Dispatch Center) increased by 2 percent (6,552 to 6,706) from 2021 to 2022. Between 2020 and 2022, there was a 13 percent increase in emergent calls for service.

Calls for Service per District – Patrol teams are staffed 24/7 with approximately eight officers per watch schedule. They are assigned to each of the four districts displayed below. These patrol officers responded to 46,456 calls for service in 2022 (86 percent of CRPD’s total calls for service*). Each district’s CFS are also indicated under the corresponding years.

*The remainder of service calls are handled by officers in other divisions.

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