Brent Mossop Bar Hairdressing & Bar Hair Ink, East London 15 years in business, two salons, 16 team members, partnered with Treatwell for 10 years
Keep ‘em coming Sure, your salon may be full now, but we all know that building lasting relationships is crucial to a successful business. Walk-ins are discouraged due to Covid-19 guidelines, so you need to do everything you can to lock-in secure client connections. The right salon software means you’re able to spend the time where it matters: with your clients. Treatwell can help you store all of your client notes, building up a GDPR-safe client database that means you can offer next-level service. Every service, every concern, every idea for future appointments can be noted down and take you one step closer to the dream client experience. Automate all of your admin and cut-out no-shows for a smoother way to run a salon. Treatwell offers you unlimited reminders for clients via email and SMS without you having to lift a finger. Set automatic rebook reminders for clients if you didn’t manage to book them in immediately after their service, to keep everything on track and columns full. The Treatwell client app means you can stay right there in your client’s pocket, with an easy-to-book system and up-to-date availability for a seamless experience, whether it’s their first visit or their fortieth. Want to offer a more personal touch? With professionally designed marketing email templates, you can send messages to different groups of clients with ease to encourage them to take advantage of specific deals or just to give them a bit of a nudge.
I wasn’t very tech-savvy when I opened my salons, but being bookable online has made sure my salons are visible and my team is trusted. Partnering with Treatwell transformed my business into something far more interesting and effective – particularly when it came to adding my second salon. It’s helped me grow my business.
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CREATIVE HEAD
20/08/2020 15:36