RHG - Pioneers ... Unstoppable women

PIONEERS Unstoppable Women

PIONEERS always go first

Pioneers are brave explorers and relentless fighters. They open unknown roads, find new ways of doing things, and inspire others.

Sometimes when we think about pioneers, the images that come to mind are of people who have achieved great milestones for humankind: like the first person to walk on the moon.

Nevertheless, pioneers are all around us. We want to share the testimonials of the RHG Women who have done something for the first time while pioneering the way forward.

We’re dedicating this book to all our unstoppable women who believe anything is possible and show us that we are one step closer on the road to an equal future.

For this, we thank each of our Radisson Female Pioneers.

ARJUMAND GULZAR

DEBORAH HAINES

SWATI MAKKAR

OLGA NOVIKOVA

MARISKA MARTHA OLALO

FEN WANG

INSEE JAN

NARMADA WEERASINGHE SANDRA FIALHO

TOMA TORSEKE

HUIJBRECHTS

AKANKSHA SINGH

CRISTINA SERRA MANITRA ANDRIAMANANTSOA

UMA MAHESHWARI

CRISTINA SAN JULIÁN

HELENE HALLRE

SWAPNA SUBBA

FATIMA AL GALLAF

NICOLE WEITSZ CINTIA HERNANDEZ

KATE MSOMI

LEONIE ANDEREYA

SANAA AZAGZAOU

NIHAN SICAKKANLI

MIRIAM WOLBER

NICOLE CAMBRÉ

ROSALIYA TUTI

ANENE ENGELBRECHT

Experience the team spirit

Pioneer for developing a mentorship program for students at her property.

Novikova

Strategic Sourcing Coordinator ASOPurchasing Manager, Radisson Blu Leninsky Prospect Hotel, Moscow

Olga

1 How long have you worked in hospitality, and what has your journey been like?

My journey in hospitality began in 2009 with a student exchange program, where I worked as a banquet server. I like to say that I fell in love with hospitality; it was love at first sight.

When I returned home, I knew exactly what I wanted to spend my life doing. Since then, 15 years have passed and I can say the road has sometimes been hard, and not as I had initially imagined. But a love for hospitality was always inside me, which gave me the power to move on and figure out where my next door would be. This is what inspired me to launch the Mentorship School project; I wanted to show others how beautiful our profession is.

2 You’ve created a mentorship program focused on hospitality. What inspires you to guide and mentor others in the industry?

The aim of the school is to attract young people into the field of hospitality, show students the multiplicity of our profession, how interesting it is and how many disciplines are included in the title of hotelier. Students move around the hotel, passing from one discipline and mentor to another.

The idea lived in my head for a long time, but only thanks to my team, which consisted of 18 mentors, was it able to come to life. We fell in love and were inspired by them falling in love.

Such projects can be launched only when your General Manager says, “Do it!” So, what inspires me most is my very professional and amazing team. Only hoteliers can really understand what it is to run a project when you’re in the operational process, when you’re in the hotel, and when you’re on fire. But we did it.

3 What has been the most rewarding part of mentoring?

It took us six months to go from idea to implementation – gathering mentors, building the curriculum and designing activities. We were always busy, but it brought mentors together like an inspiring team building exercise. The most rewarding part was I could see how mentors were becoming motivated with shining eyes; they were ready to share their experience. We’re proud to be the first to showcase all aspects of our profession, introducing the next generation to Back of House roles like Accounting, Marketing, Purchasing, and HR. Students learned interview skills, explored emotional intelligence, and were inspired by a Mixologist mentor who shared expertise in their craft.

4

What are the next steps for

the mentorship program?

We envisioned the project as a living initiative, with the aim of creating a second training stream and building a talent pool for Radisson Hotel Group. We are proud of the success of our first cohort, which led to the hiring of several students. Even those focusing on university studies return for practice, making the Mentorship School a powerful HR branding tool that nurtures talent and builds a pipeline of future professionals.

5 What has your experience been like balancing motherhood and a successful career?

I have two kids and being a mom is a journey too. When they were little, striking a balance was more complicated. In addition, I wanted built my career. When I start a new project, I am always inside the process, inspired and self-motivated. And it takes your time and grabs your mind.

6 How has RHG supported your career growth?

Radisson’s culture is about mentoring and coaching. On one hand, you have access to many quality courses at Radisson Academy, and on the other hand, you have lots of support to turn this knowledge into skills. It is always a process and sometimes you cannot do it yourself. When you face challenges or some life circumstances, you need the right person next to you. I am lucky because I have always met the right mentors at Radisson Hotel Group. They gave me a very crucial gift: they ask me the questions to push me to search for answers inside myself.

7

What’s

one piece of advice you would share with young professionals starting their journey?

Don’t be afraid, put all doubts aside – eventually you’ll make it. Don’t stop doing what gives you goosebumps.

#AccelerateAction International

ternational Women’s Day 2025:

#AccelerateAction

Fen Wang

Account Manager at The Club of Sales, Norway

Pioneer for playing a vital part on developing our art concept called RED Arts at Radisson RED Oslo Økern

PIONEER #2

International Women’s Day 2025

1 You played a key role in shaping the local approach to RED Arts. What motivated you about this project and how did you contribute to its development?

At Radisson RED Oslo, I had the opportunity to bring the brand’s cultural identity to life by curating local art, music, and creative events. As Sales & Marketing Manager, I developed the RED Arts strategy, managed projects, and shaped the hotel’s unique tone of voice. Being part of the opening team was an invaluable experience, allowing me to build something from the ground up while collaborating with artists and fostering connections within the local art community. With strong support from leadership, I took on challenges, engaged directly with artists, and helped create meaningful opportunities that aligned with the brand’s vision.

2 How did the Pink Arts collaboration help raise awareness and engage guests?

The Pink Art exhibition was an extension of RED Arts, created with the goal of supporting and raise awareness for the Norwegian Breast Cancer Society’s Pink Ribbon campaign. Pink Ribbon is a major campaign held each October, and the hotel I worked at was a proud supporter of this campaign. Our team held several brainstorming sessions to explore creative ways to raise awareness for the campaign at our hotel. I found it rewarding to engage diverse groups and reinforce our social responsibility while creating creative connections.

3

As a woman in leadership, how do you encourage others to take chances and grow in their careers?

Leadership has been a part of my journey from an early stage. My family has always been “pioneers” in some way for me, and have always been restaurant owners and employees, so it’s safe to say that I was born right into the service and hospitality industry! From starting in the kitchen at a young age to later interacting with guests as a waitress, I learned firsthand the value of hard work and progression.

My leadership journey started in retail before transitioning back into hospitality. One of the most fulfilling aspects of leadership is inspiring and collaborating toward a shared goal. I believe in taking chances and seizing opportunities, even when they seem beyond the expected. With the right mindset and willingness to learn, I believe anything is possible.

While my hospitality background was in operations, my dedication and commitment proved I was the right fit for a management role. My advice is to stay humble, stay curious, and never be afraid to step outside your comfort zone!

4 Can you share a significant challenge you’ve faced in your career and how you overcame it?

Every challenge has been a learning opportunity, but one of the biggest was navigating COVID-19. At the time, I was working in retail and sales and was laid off like many others. It was an uncertain time, forcing me to rethink my career path.

Instead of waiting, I focused on developing new skills. Digital sales and marketing became more crucial than ever, so I adapted by working extensively with social media and online platforms. As the industry recovered, I realized my passion was in hospitality, with a stronger focus on sales and relationship-building.

Transitioning into a leadership role post-pandemic was challenging, but I overcame it by staying open to learning, asking the right questions, and surrounding myself with supportive people. My success at Radisson RED gave me the confidence to take the next step, leading to my current role as Account Manager for Sales Norway at Radisson Hotel Group. I’ve learned that confidence comes with time, and with the right mindset, adaptability, and a group of supporting people such as family, mentors and co-workers – you’re on the way already!

5 What advice would you give young women striving for success in their careers?

Be bold and take chances! Believe in yourself and take action, even if you feel unqualified. Opportunities often come to those who show initiative and a willingness to learn. Self-awareness and focusing on your own journey are key. I keep expanding my knowledge in hospitality, sales, innovation, economics, and sustainability through ongoing learning and courses, knowing it will benefit my future.

I look forward to growing into a senior role within Radisson Hotel Group and embracing new challenges along the way. My best advice? Build a strong network, seek out trusted mentors, and always stay open to new experiences. Success isn’t just about skill—it’s about mindset, persistence, and the people you surround yourself with.

Sandra Fialho

Meetings & Events Supervisor at Radisson Blu Hotel, Lisbon

Pioneer for restructuring the M&E and F&B departments at Radisson Blu Hotel, Lisbon

International Women’s Day 2025

1 You were recognized for restructuring the M&E and F&B departments following a thorough analysis. What changes did you make to drive improvements?

After analyzing both departments, I focused on streamlining processes and improving communication within the teams. M&E does not exist without the support of F&B. These two areas are deeply connected, and therefore must be aligned. I have introduced solutions that helped make operations more efficient for both teams, which will result in a smoother experience and better overall service for guests. These procedures have positively impacted our operational performance.

2 What was the biggest challenge you faced during the restructure?

The biggest challenge was managing multiple responsibilities, especially with a small team. I had to prioritize tasks to ensure everything was done well while focusing on improving different areas. Staying organized has been essential to ensuring exceptional service.

3 What inspired you to choose your current career path?

I have always been passionate about hospitality. The idea of creating great experiences for people and working in a dynamic environment really inspired me to pursue this career. I also enjoy the continuous learning that comes with this field and the challenges that keep me growing every day. Growing up with family in the area has had a strong influence on me. I have always been surrounded by the hospitality industry, which sparked created my curiosity and interest from a young age.

4 What do you think is key to creating a more inclusive workplace?

I believe that creating an inclusive environment starts with acknowledging that each staff member is important! They have to be heard and respected. Open communication and diverse perspectives are key. Also, providing equal growth opportunities and supporting individual development is essential for an inclusive and motivating workplace.

5 What advice would you give to young women to succeed in their careers?

I would tell them to take risks – which can be difficult but if we do not move forward, nothing will happen – embrace challenges, and believe in their own potential. Confidence is really important, and we shouldn’t be afraid to learn, make mistakes, and grow through those experiences. Being surrounded by people who support and believe in you makes a big difference. Always keep moving forward!

Manager of Human Resources at Radisson Hotel Kandy

Pioneer for launching the Every Moment Matters Awards at Radisson Hotel Kandy

Narmada Weerasinghe

PIONEER #4

International Women’s Day 2025

1 You were the driving force behind the launch of the Every Moment Matters (EMM) Awards at your property. What inspired you to implement them?

The EMM Awards were born out of a desire to recognize and celebrate extraordinary efforts, reinforcing the belief that every action, no matter how small, contributes to success. Inspired by the grandeur of a film awards night, the event was designed to make employees feel like stars honored for their dedication and commitment. More than just recognition, the EMM Awards symbolize unity, purpose, and a culture where every individual feels valued, because when employees thrive, they create moments that truly matter.

2 How did the EMM awards program impact your hotel’s culture?

The EMM Awards have had a profound impact on our workplace culture, creating an environment where recognition and appreciation are at the heart of everything we do. Employees now actively seek opportunities to go the extra mile, knowing that their hard work and dedication will not go unnoticed. The way they strive to uplift each other, regardless of department or role, is truly inspiring. It has become more than just an awards program; it has evolved into a cultural movement that nurtures belonging, motivation, and pride.

3 How do you promote a positive work

environment?

A positive work environment starts with leadership, trust, and recognition, where employees feel valued, supported, and empowered. Beyond the EMM Awards, we introduced The Moment Maker and The Pinnacle Learner awards, which celebrate excellence and continuous growth. We have built a workplace where every individual finds purpose and fulfilment.

4 What inspired you to choose your current career path?

My career is driven by a deep passion for people, service excellence, and creating meaningful experiences. Hospitality, combined with my background in HR and Business Psychology, has given me the perfect platform to merge leadership, human connection, and organizational development. I find immense fulfillment in coaching, motivating, and empowering others.

5 What impact do you hope to leave through your work?

My goal is to create a lasting impact by empowering individuals, fostering workplace cultures of appreciation, and driving meaningful change. A great workplace isn’t just about policies— it’s about making people feel valued, inspired, and motivated to grow. To me, true success is knowing I’ve helped shape a culture where people thrive, feel a sense of belonging, and take pride in their work.

#InspireInclusion

When women are inspired to be included, empowerment arises. Since 2020, we’ve Hotel Group’s unstoppable women who innovated in some way to pioneer the way to include

This year’s IWD theme is

spireInclusion

included, a sense of belonging, relevance, and been showcasing a selection of Radisson have done something for the first time or way forward. In this new chapter we want include new stories around #InspireInclusion.

PIONEER #5

Unstoppable Women

Pioneered the transformation of workplace dynamics and driven groundbreaking success as a Finance Manager.

Arjumand Gulzar

Finance Manager at Radisson Srinagar

1 What has shaped you into the leader you are today, and how do you excel in leading others?

My journey as a leader has been shaped by a combination of personal experiences, mentorship, and a commitment to continuous learning. Growing up in an environment that valued resilience and hard work, I learned the importance of perseverance early on. Mentors along the way have also played an important role, offered guidance and sharing their insights, which helped me navigate challenges and see opportunities where others might not.

RHG’s supportive environment and dedication to empowering its team members have been essential to my development as a leader. I believe in leading by example, setting clear expectations, and providing the resources and encouragement needed for my team to thrive. It’s important to ensure that everyone has a voice, which in turn cultivates a culture of collaboration and innovation.

2 How do you create a positive and inclusive culture within your team?

Creating a positive and inclusive culture within my team starts with establishing a foundation of respect, open communication, and mutual trust. I make it a priority to understand the unique strengths, perspectives, and backgrounds of each team member, which helps me tailor my approach to meet their individual needs and preferences. I actively encourage collaboration and sharing diverse ideas, ensuring that everyone feels comfortable contributing. Also, making sure to recognize and celebrate successes, both big and small, which helps boost morale and reinforce a sense of belonging, and prioritize ongoing learning and development, offering professional growth opportunities and encouraging my team to explore new skills and areas of interest.

3 What role has support from other women played in your career journey?

Throughout my career, I have been fortunate to connect with strong, inspiring women who have offered guidance, mentorship, and encouragement at critical points.

My mother and my sister have played instrumental roles in this regard. These relationships have provided me with valuable insights, confidence, and a sense of community that has been essential to navigating the challenges of my professional path. Women colleagues have often been a source of strength and inspiration, offering perspectives that resonate with my own experiences and challenges.

Their support has helped me see opportunities where I might have seen obstacles and to push beyond self-doubt to achieve my goals. Being part of a network of women who share their experiences, knowledge, and advice has not only helped me grow, but has also reinforced the importance of elevating others as I climb.

4 What has it meant to you to be part of the Spotlight female sponsorship program, and what outcomes do you hope to achieve?

The program has offered a platform to reflect on my own journey and identify areas where I can continue to grow and make an impact. Through this program, I’ve gained access to invaluable resources, mentorship, and a network of like-minded professionals who are committed to empowering women in the workplace.

In terms of outcomes, I hope to continue developing my leadership skills and expanding my influence within the organization. I aim to use the insights and connections gained through the program to drive positive change, not only within my team, but also across the broader organization. My goal is to contribute to a more inclusive and equitable workplace where women feel empowered to take on leadership roles and where their contributions are recognized and celebrated.

5 What legacy would you hope to leave through your career?

The legacy I hope to leave through my career is one of empowerment, inclusion, and transformative leadership. I aspire to be remembered as someone who not only achieved success, but also had a meaningful impact on the lives of others by fostering a culture of support, growth, and innovation. I want my legacy to reflect a commitment to breaking down barriers and creating opportunities for others, particularly for women and underrepresented groups in the workplace.

By championing diversity and inclusion, I want to be remembered as a leader who took the time to nurture talent, invest in the development of others, and inspire the next generation of leaders. I want to be remembered as someone who led with integrity, empathy, and a genuine commitment to making a difference.

6 What’s the next big goal you’re looking to tackle in your career?

The next big goal I’m looking to tackle in my career is to step into a more strategic leadership role where I can influence the broader direction of the organization. I’m eager to take on new challenges that involve shaping long-term financial strategies, driving innovation, and leading large-scale initiatives that have a significant impact on the company’s growth and success. Another aspect of my goal is to continue my commitment to promoting diversity and be a driving force behind initiatives that not only increase representation, but also create a culture where diverse voices are heard and valued in decision-making processes.

7 What would you share with women aspiring to break new ground in their careers?

To women aspiring to break new ground in their careers, I would say: embrace your unique strengths, believe in your potential, and never shy away from challenges. Your journey may not always be easy, but it’s in those difficult moments that you truly grow and discover what you’re capable of. Stay true to yourself and your values. Success is not just about reaching your goals, but about how you achieve them. Lead with integrity, compassion, and a sense of purpose, and you’ll not only break new ground but also leave a lasting impact on those around you.

Mariska Martha Olalo

General Manager in Park Inn by Radisson North EDSA

Unstoppable Women

1 What drives your passion for responsible business and how do you inspire your team to engage in these initiatives?

My involvement in Responsible Business has given me a greater sense of purpose to contribute to our organization and community, knowing my actions can make a difference.

Our RB activities have brought us to many places and my team and I have met vulnerable children, women in prison, and the elderly, and we have been encouraged to give back, be more compassionate and build goodwill in the community.

For the most part, we make RB fun by creating competition within the team with lots of camaraderie while making sustainable changes in the workplace. We have a core group of enthusiasts – our RB Ambassadors – who help rally team members to join our year-round initiatives.

2 What advice would you give to other women that are trying to pioneer in a new way?

Say yes when an opportunity presents itself and believe in your abilities. The road is never straight and when you hit a roadblock, remain positive and be your own cheerleader. Stay the course and it will be worth it.

3 Who or what has been your biggest source of inspiration?

I am inspired by the Filipino youth and their passion for identifying innovative solutions to tackle sustainability or social issues.

One that stood out for me was a group of out-of-school youth who worked with minors involved in drugs and kept them off the streets by educating them in makeshift classrooms.

There are more inspiring stories, but I am in constant awe of the collective actions of the youth wanting to contribute to a better society, which gives me hope for the next generation.

4 What has been the most important lesson you learned on the way?

I can sum up my lesson with a quote from Booker T. Washington, who said: “Those who are happiest are those who do the most for others.”

5 What’s the next big goal you’re working towards?

We are working on a long-term initiative to offer basic housekeeping skills training for women inmates of a local women’s prison. Inside the facility, we will replicate a Standard room and setup linen, furniture and fixtures where trainees can reinforce classroom learning with practical Housekeeping sessions.

Our goal is to help these women regain their self-esteem, become productive and find employment once given liberty so they can reintegrate back into their families and communities.

Insee Jan

Food & Beverage Associate at Radisson Golf Resort Pahalgam

Pioneer for leading the tea lounge in the Radisson Golf Resort Pahalgam and for pushing boundaries as a female in the F&B department

PIONEER #7

Unstoppable Women

I started my career with RHG at the end of 2022. Ever since I joined the organization, I have slowly understood the true meaning of hospitality. We at Radisson Golf Resort Pahalgam offer a unique destination that people from all around the world visit. I manage the Tea Lounge and ensure that I not only interact with people from different countries and religions, but also make them feel welcome in Kashmir. I wear local traditional Kashmiri dress everyday so people can learn more about our culture. I also like traveling to new places and meeting new people.

1

Give us an example of how you’ve embraced inclusion in your team

Starting my job as a woman could be challenging at times, but the more I learned, the more confident I became. After six months with the organization, I gained enough confidence to manage Tea Lounge on my own.

I have given it a different touch by enhancing local flavors, which our guests appreciate. Kehwa is a traditional Kashmiri drink which is served hot and goes well with the weather of Pahalgam, considering it’s a hilly area. Ever since I took charge of the Tea Lounge, I serve Kehwa to all our valued guests with a smile and to help give them a local experience. I am very passionate about my work, which is guided by the principle of continuous learning and giving every guest a wow experience. Not only have I increased sales at the Tea Lounge, I also take care of arrivals, ensuring every guest is served a welcome drink with a smile.

I give my fullest to generate revenue for the hotel and boost guest scores. After completing my work in the Tea Lounge, I go to our restaurant to help my colleagues with the dinner service, and my teammates always appreciate the support.

2 What advice would you give a woman starting her career?

Never feel down if no one is there to pamper or help you. Never give up on your dreams; there is no specific age or time limit for learning. Keep learning and keep dreaming.

3 What do you value most about working in a diverse company?

Every genuine effort is recognized. I am thankful to my leaders and the company for always appreciating and recognizing my efforts. I have been named employee of the month twice and value how the company offers professional opportunities for women like me to succeed and contribute to the guest experience.

Toma Torseke

General Manager at Park Inn by Radisson

Meriton Conference & Spa Hotel Tallin

Great career in hospitality, started in Front Office, moved to Sales, then Operations and now acting as a General Manager

PIONEER #8

Unstoppable Women

I have been at RHG for over 12 years. I started as Director of Sales & Marketing in Kaunas before moving to Klaipeda as a Cluster Revenue Manager and later joining the newly rebranded hotel in Tallinn as Director of Sales, where I was later promoted to Director of Operations and eventually reached my dream to become a General Manager.

I truly believe that hospitality is all about creating memorable moments every day, everywhere. It goes beyond mere service –it involves creating an environment where guests feel genuinely welcomed, comfortable, and valued. It’s about delivering exceptional experiences, anticipating needs, and ensuring every aspect of the guest’s stay reflects warmth and attentiveness. It also extends to fostering a positive workplace culture for the hotel staff, promoting teamwork and a commitment to service excellence.

1 Give us an example of how you’ve embraced inclusion in your team

I work in a property with many different nationalities, and it is crucial that everyone feels included. I always promote open communication and I welcome diverse perspectives. My goal is for everyone to feel valued, regardless gender, background, or ethnicity. I try to foster a culture where differences are celebrated to create a more inclusive team environment. Everyone benefits from this. Happier employees result in a better customer experience.

2 What advice would you give a woman starting her career?

The best advice I can give is stay true to your passion for hospitality, view challenges as opportunities, build a strong network within the company, find a mentor, and always embrace learning opportunities! Show your capabilities, be assertive, and actively pursue your dreams. And always have fun in anything you do!

3 What do you value most about working in a diverse company?

At RHG, diversity is not only a checkbox, but a living, breathing aspect of company culture,

Inge Huijbrechts

Global Senior Vice President Responsible Business and Safety & Security

Head of sustainability at RHG and creator & pioneer of the Hotel Sustainability Basics

PIONEER #9

Unstoppable Women

Hospitality is the best business to be in! It’s a dynamic people business, international, and in case of Radisson Hotel Group, filled with colleagues with a “Yes I Can!” spirit. Travel is the only thing on which you spend money that actually makes you richer.

I have been with RHG for close to 13 years, starting as Director Responsible Business for EMEA and gradually expanding my role, first to Global VP Responsible Business, and then adding Safety & Security and Corporate communication to my remit.

The combination of these responsibilities is exciting and quite demanding at the same time; it requires me to be on call 24x7.

Luckily, I have a wonderful husband who is super supportive and a great circle of family & friends. To relax, we work in our big garden, take long nature walks, travel whenever we can and recently, we started playing tennis.

I also love art and historical novels, so try to read books and see exhibitions whenever I can.

1

Give us an example of how you’ve embraced inclusion in your team

I could not imagine working in a mono-cultural business environment. International contact has always been important to me, ever since I studied abroad in my university years; worked abroad, and traveled halfway round the world in a yacht. In a diverse industry like ours, where our guests and clients come from so many different backgrounds, it’s important to mirror that in our company and our teams. In my relatively small team, we are a mix of nationalities, backgrounds, and gender. We have a male/female mix, and team members from Belgium, the Netherlands, India, South Africa, Portugal, and Czech Republic. We are also very complementary in our ways of working and specialties. When I became the Head of Safety & Security, it was very unusual to have women in security leadership positions. That is slowly changing today and I’m trying to inspire other women in security across our own and other industries.

We also work with a network of champions – both in security and sustainability. Both these networks are very diverse, with colleagues from different departments and countries. This diversity enriches us every day!

2

What advice would you give a woman starting her career?

My most important piece of advice is to love what you do and go for what you love!

Everyone spends a lot of time at work, so find something you are really passionate about and a company that matches your values and personality. Second, say YES to a new challenge and then work out how you manage it. At RHG, we are very entrepreneurial, empower people, and give them a lot of responsibilities and growth challenges. Grab these opportunities when they present themselves and be clear to your superiors and network when you are ready to grow.

Third, ask for a seat at the table. The first important growth steps in my career at RHG were taken because I literally asked our COO at the time to be invited and present in an operational leadership meeting.

3 What do you value most about working in a diverse company?

A diverse company brings the entire world to your daily reality. At RHG we have the opportunity to ‘meet the world’ every day, even if we stay in the office, because we speak to our teams at the hotels and we meet and work with so many amazing people every day. It is truly energizing to be surrounded by people who have such amazing stories and backgrounds. It opens our minds and hearts and allows us to be true hoteliers and Moment Makers!

First female Regional Director in SEAP

PIONEER #10

Unstoppable Women

Deborah Haines

Senior Director Operations, South East Asia

I am who I see each morning when I look in the mirror. For many years, I did not see Deborah, but someone who was trying to be someone else instead of being me. People around me told me I needed to be this or that, not allowing me to be the person I was.

Daughter, wife, mother and grandma are my main roles, with the side role of business leader – though, I guess you all know this is not quite the correct order.

I am passionate, target-driven, honest, humble and determined. My personal brand consists of a smile, pearls, red nails and tough love. I believe in never giving up and taking all challenges as opportunities to make a difference with positive energy. The door opens, walk through, take a risk, and be honest to yourself.

1 What does equity in the workplace mean for you?

For me, this is a workplace that offers all employees access to the same opportunities, resources, and being treated with respect. Equity is valuing our employees and ourselves based on skills and abilities rather than personal views or character. It is also about supporting the development employees within their ability to get to the next level.

To judge based upon non-quantified reasoning and without a framework of performance and execution is not how we want to be seen as business leaders or a brand. Why did I join Radisson SAS all this years ago? Individuality in the market and innovation.

Equity is balance along with transparency and recognizing everyone for who they are and not what we want them to be. Yes, we have a profile, and RHG has been know around the globe for the development of solid, skilled, and professional talent over the years. This message is more important today than ever, as we see the challenges in recruitment and retention.

Equity is to provide a platform to allow employees to be themselves while performing and exceeding in their role. We recognize and develop talent based on ability and execution through targets structurally monitored with accountability, offer space to personalize development within a framework, mentor with honesty, and ensure ownership of self-development and growth for our talent.

That is what RHG gave me; a platform to develop, achieve, and deliver. Did we get it right every time? No, but we learn. Can I make a difference for future talent and myself? Yes, and I will.

2 What advice would you give a woman starting her career?

Be your own brand ambassador. The career and the roles we undertake are an extension of who we are as a person and our DNA. We select the path (or sometimes it is selected for us subconsciously) that we follow for a reason – be it our character, interests, passion, or beliefs. These personal values and traits should be developed to support and grow role expansion. Embrace development needs, not as a weakness, but as an extension to evolve yourself and those around you as you build teams. Never be afraid to ask questions and be yourself (within the framework of role expectation).

Self-belief is key to success and the maturity of who you are. Identify a mentor who you can honestly and humbly connect with and know that they will respect and support you with honest and transparent coaching. We all need a platform where we can dump, reevaluate, re-invent (Madonna does it) and make mistakes. No one is perfect, and as females we seek complete compliance,

and without that we feel that we have not achieved. A female leader inspired me many years ago when she shared a statement that has remained with me ever since: a male will raise their hand to an opportunity if they have only two of the five required criteria, whereas a female remains silent until she has all five. Perfection we can strive for, but that can be part of our development journey. Set your challenging and achievable goals so you can celebrate your success and bring FUN to what you do. It took me a long time to realize this; do not wait as long as I did. Create a platform for your success with colleagues who honestly support you and work with everyone for the team objective. Be proud of who you are and be your own brand.

3 What do you value most about working in a diverse company?

Diverse environments allow ideas and the opportunity to challenge, making the business current and dynamic, both externally and internally. Talent being a core value, with diversity we have wider range of skills within our teams, along with diversity of experiences, vision, and perspectives. Employee engagement impacts the business, from revenue and the guest experience, to the talent pool and the profitability of the business, and this is clearly demonstrated in our core values.

Have you ever asked yourself where RHG ordinated its core values from? Quite simply, they came from their employees, across the RHG Globe, different skill sets, different departments, different cultures, different roles. That shows to me a company that provides a diverse platform and gives it to us all to work with as one of our business tools. Thank you for this opportunity in my career and to see the white paper flipchart exercises all those years ago remain part of our RHG lives.

What do I value? The core values, as I believe in them, but I was also honest with myself – at one point, I lost these values when I went to work each day. So what did I do? I took a big decision after 20 years and stepped away from RHG, to reflect and appreciate who I was – it became personal and not about work but me. To return wiser and stronger to the company that is my DNA, demonstrates the diversity of RHG and the platforms which it creates.

PIONEER #11

Unstoppable Women

Cristina Serra

Global Senior Vice President of Brand & Experience, Customer, and Marketing Strategy, serves as an exemplary woman in leadership.

With a diverse and extensive career, Cristina began her journey by studying Electronic Engineering and later transitioned into the field of marketing. In 2017, she joined RHG, where she has contributed significantly to our continuing success.

During a recent Radisson Conversation, Cristina shared insights into her career and experience as a woman at RHG.

Click here to watch the full video.

Quotes:

• Starting as an engineer, Cristina adventured onto a different career path after her first job, remarking, “Not a traditional path, I did electronic engineer, then robotics, and a double title in aeronautical electronic. I tried marketing for a while and never went back to engineering. But I apply engineering in marketing, using the structure in a more creative way.”

• One of the things that sets Cristina apart is her experience with dyslexia. Recounting her struggles in school, where she was consistently placed at the back due to academic challenges, she turned adversity into strength: “It made me have a lot of insecurities, but thanks to it, it made me prove people that I could do it. It makes you see things in a different way. It is a gift, not a handicap. To have something that makes you special will always be positive.”

• As a woman in leadership, Cristina stands firm in her belief in equality, advising fellow women to embrace their capabilities. “I’ve never thought I’m less for being a woman,” she said. “We need to believe we are all the same.” Reflecting on her experience at RHG, she sees the company as one of the best for women, stating,

“They never put any barriers for being a mom. The team is always helping me and have made my life really easy.”

• In her leadership role, Cristina encourages active participation from her team, pushing forward their collective success. “What I do well is because they do well,” she explained. “We are always helping each other and having positive interactions. I try to be an example for them, and it works, because they do the same with their own teams.”

• Outside the professional sphere, Cristina prioritizes her personal life, particularly spending quality time with her daughter. Despite her passion for her career, she values the importance of disconnecting during the weekends. “I really like my career, but I try to manage time. When I disconnect, I totally disconnect to spend time with her,” she concluded.

PIONEER #12

Unstoppable Women

Akanksha Singh

Project Manager, Sustainability and Security, has implemented internal and external sustainability campaigns, driving significant engagement from our guests and talent.

Akanksha started her career as an architect and after five years in this profession, her extensive interest in green buildings led her to obtain an MBA in Sustainable Management. She joined Radisson Hotel Group in January 2022, and is proud to be one of the change-makers at RHG accelerating its Net Zero journey.

She is often asked why she chose sustainability as a career. From a young age she was absorbed in the environment and the countless ways humans have impacted the planet, particularly in terms of climate change. In the interest of ensuring a sustainable future, the concept of respecting the planet while growing a business inspires her.

She enjoys getting outdoors – hiking, traveling to new places, and meeting new people. She is also an amateur painter.

1 What does equity in the workplace mean for you?

Equity is about “levelling the playing field” and cultivating an unbiased environment that allows open discussions, exchanges of ideas, and trust for a fair a game. Equity means tapping into the potential of all employees in a fair environment while contributing to the success of the company. Variety, as they say, is the spice of life. If diversity is a synonym of variety, trust me, it will only enhance the flavor when everyone is treated with equity.

2 What advice would you give a woman starting her career?

Never try to fit into a man’s shoes in a male-dominated environment. Dare to stand out, because fitting in is boring! This is a new era of broader opportunities and a greater appreciation for female qualities at all levels of society. The world needs women’s perspective. Show them who you are and how much they need you.

3 What do you value most about working in a diverse company?

The very fact that RHG hired a young Indian woman to interact and engage teams across the globe to drive sustainability initiatives is a testament to how Radisson Hotel Group works with people from diverse genders and ethnicities. This diversity is not just a figure on a report, but a new feminine perspective from the developing world.

At Radisson Hotel Group, YOU are heard, regardless of your gender, orientation, or the colour of your skin. human adventure!

ABOUT AKANKSHA

PIONEER #13

Unstoppable Women

Manitra Andriamanantsoa

Cluster Marketing Manager at Radisson Blu Hotel, Antananarivo Waterfront, Radisson Antananarivo Waterfront & Radisson Serviced Apartments Antananarivo City Center

My name is Manitra Andriamanantsoa and I am the Cluster Marketing & Communications Manager of the three Radisson hotels in Antananarivo, Madagascar. I joined the beautiful Radisson Hotel Group adventure in October 2021 before the opening.

I love cooking Asian dishes, going out with friends to discover unusual places, reading, and of course photography and video creation – I like to capture each moment to express emotions and be able to remember them. For me, hospitality is an exciting field where we live incredible adventures and human experiences. No two days are the same and this is something I appreciate very much about the challenges of our work. It is a field that allows me to express my creativity and transmit it to my entourage and our customers. My work is my passion.

1What does equity in the workplace mean for you?

Discrimination in the workplace in Madagascar is not an exception. Age-old cultural and social norms have relegated the role of Malagasy women to the background. Working in an international company like Radisson Hotel Group where Responsible Business is at the heart of its activities is a real opportunity to express ourselves, raise awareness, and communicate on the subject through different partnerships with associations and women’s groups. As a young Malagasy woman and member of the CSR committee, this subject is very important to me and I am extremely proud to belong to a group that allows me to develop and be heard while respecting everyone’s rights as human beings. I am in communications and think that it is also my duty to raise awareness on this subject.

2 What advice would you give a woman starting her career?

Some humble advice: it is important to set personal and career development goals, be determined to achieve your goals and always go beyond expectations, and to be passionate about your job. Always believe in yourself and your potential, even in hard times (Yes I Can! and always give your best for your personal satisfaction first, because if you have given everything, you can only be satisfied and you will have given the best for your company. Never stop learning and developing your creativity. Be assertive but always respectful to others and yourself, and do not be afraid to express yourself when your rights are not respected. Create a good working environment and interact with the teams, and make sure to have fun.

3 What do you value most about working in a diverse company?

I am delighted that 50% of our management is made up of talented and determined women (Sales, Meeting & Events, Revenue, Operations, Human Resources, Marketing & Communications) and 50% of men (General Manager, Finance, Kitchen, Maintenance, IT). Working for a company that values diversity allows me to reach my potential and feel safe and appreciated for my work. There is nothing better than feeling confident and developing yourself for a diverse company. Everyone has their own history, professional background, and assets, which allows me to work with beautiful people who respect each other. I really value this diversity that allows us to develop great ideas and projects together as a team – without this, we would not be where we are today. What a beautiful human adventure!

PIONEER #14

Unstoppable Women

Swapna Subba

Hotel Manager at Radisson Udaipur constantly challenging the status quo

Hello! My name is Swapna Subba and I have more than 18 years of hospitality experience. I have been with RHG for the past 16 months and so far, it has been a brilliant journey. Prior to RHG, I worked for Accor (multiple locations) for almost eight years and spent five years working at some of the exotic resorts in the Maldives. My expertise is in the Rooms Division, Sales, and Marketing; however, as a Hotel Manager, I have acquired all the critical skills to successfully lead my team. Honesty, dedication, and integrity are the three pillars which I always adhere to for the good health of the company and my team members. My hobbies are reading novels, watching movies, and most recently, gardening.

PIONEER #14

1 What does equity in the workplace mean for you?

For me, equity in the workplace means providing fair opportunities for all our employees based on their individual needs and ensuring everyone is treated with respect and dignity.

2 What advice would you give a woman starting her career?

Be Positive! Don’t be shy to communicate your dedication and drive to climb the corporate ladder. A self-promoting attitude is about learning how to communicate what drives you. Consider what makes you excited about showing up at the office every day. If you love your job, show it.

3 What do you value most about working in a diverse company?

Diversity improves workplace productivity, company culture, employee retention, and fights biases. It also helps with your company’s reputation, thereby making it a great place to work!

PIONEER #15

Unstoppable Women

Swati Makkar

General Manager at Rakkh Resort, a member of Radisson Individuals, constantly challenging the status quo

I am a Chartered Accountant in India and have spent most of my career working in the financial sector, both in India and the United States. Around 2018, I had a calling and an itch to do something different but was unclear about what that should be. I eventually realized that it would be difficult to identify a Plan B before quitting my job in the financial sector. So, at the beginning of 2019, I gathered the confidence to take the plunge, quitting my job in the US and moving back to India. I was looking to escape the rising temperatures and pollution of the cities and live a simple, stress-free, quality life.

After some research, I landed in Palampur, Himachal, India, with no roots or connections to the place. Totally by chance in 2020, I met the owners of the Rakkh Resort, an experiential boutique property focused on local community empowerment, offering locally flavored hospitality, curated adventures, as well as culture and culinary ezperiences, all in a very responsible and caring way.

The owners soon asked me to manage the Rakkh Resort. With no prior hospitality background, I was hesitant at the beginning, but then jumped on the opportunity, realizing it was the perfect way to help others create happy memories of traveling, exchange stories, and contribute to the development of the local community – oh, and let’s not forget having 24/7 access to amazing food!

I am always on lookout for opportunities to either join our guests on walks, treks, and yoga sessions, exchanging travel and culture stories or engaging with the little ones visiting Rakkh along the way.

We were glad to begin our affiliation with Radisson Group at the end of 2022, and now I’m looking forward to learning from the esteemed leaders of the group and our industry.

PIONEER #15

1 What does equity in the workplace mean for you?

Giving equal opportunities to the local community to be part of our work and providing on-the-job training to those who may not otherwise have access to it.

2 What advice would you give a woman starting her career?

Have confidence in yourself, help others grow, and never hesitate to communicate your concerns to the right people.

3 What do you value most about working in a diverse company?

A diverse workforce – regardless of gender, age, culture, region, and religion – provides immense opportunities to learn and grow, both personally and professionally.

Unstoppable Women

Uma Maheshwari

General Manager at Radisson Bengaluru City Center, constantly challenging the status quo

I lead with passion and inspire people to create and manage exceptional hospitality products, experiences, and services, while motivating high-performing teams to deliver great work with strong bottom line results and good vibes.

1 What does equity in the workplace mean for you?

Equity in the workplace means treating people equally, being transparent in every aspect of the business, trusting all employees and respecting everyone’s uniqueness and innovative spirit.

2 What advice would you give a woman starting her career?

Women are naturally gifted with high emotional intelligence, so know your priorities, set your boundaries, make smart choices, and ask for what you want. Being passionate about everything you do will put you in the spotlight.

3 What do you value most about working in a diverse company?

It brings joy to everything I accomplish. Working in a gender diverse setting that is free of bias also improves creativity and innovation for everyone.

#BreakTheBias International

ternational Women’s Day 2023: PIONEERS

#BreakTheBias

Cristina San Julián

Taskforce Assignment by leading the Operations at Radisson Blu 1882 Hotel, Barcelona Sagrada Familia

Unstoppable Women

I joined RHG as Guest Service Manager in June 2021 for the preopening of Radisson Collection Seville (Spain’s first Collection property). Since 3 November, I have been part of a taskforce in Barcelona covering the GM position, which has been a very nice and motivating challenge for me in a very important destination, both in our country and for an international company as powerful as Radisson.

1 What bias would you like to break and why?

It is sad that there are still companies today with great inequality between men and women, which is obviously to everyone’s detriment. Respect, leadership, and authority are not given to you by your gender, they earned through your work.

There are companies where getting a management position when you don’t yet have children but are at an age when you might want to start a family is a big barrier. During the selection process, these companies don’t mind asking these questions instead of looking at your experience, strengths, and all the value you can bring. The exact same thing occurs with internal promotions. Let’s hope that with the new paternity leave, at least in Spain, we will find a balance between men and women to reconcile professional and family life.

I am very proud to be able to openly say that from my first contact with Radisson’s Human Resources team, I have never felt anything like this, but rather the opposite. Being a woman with professional strengths is highly valued and they make you feel that way.

PIONEER #17

2 What advice would you give a woman starting her career?

I would tell them the same as I would tell a man. I think this is the beginning of ending inequality. You have to work hard if you want to achieve a goal, whatever it is. A woman has to have the confidence to feel that she has the same rights and opportunities as a man. I have worked in a company where I was the only woman in a management team of eleven people across all the hotels, and although it was not always easy, I always felt equally qualified as the others. ask for help when needed, and being eager and interested to learn from others. Combined, I have found that this has given me the tools I have needed to take on new positions and responsibilities.

3 What do you value most about working in a diverse company?

This is easy to answer; I’ve never worked in such a company. Feeling that you are valued for your work, charisma, and the value you bring to the company regardless of your gender, country of origin, or your age is simply what I was looking for in a company when I decided to change and find another professional challenge. Hopefully, in the future this won’t come as a surprise to anyone and will be taken for granted in all jobs, just as you receive your pay at the end of the month, for example.

Helene Hallre

First

Female Regional Director for Sweden, Denmark & Iceland

“I am Helene Hallre (37) from Oslo, Norway. I have spent 18 years with the company, having worked at seven of our properties in Denmark and Norway. I attended the University of Stavanger where I studied Hotel Management, and the Hawaii Pacific University where I received a Masters Certificate in International Management and Global Leadership. My main hobbies are watersports, stand up paddling, hiking, and traveling.”

1 What bias would you like to break and why?

I have not encountered any biases hindering my career journey or holding me back, and I truly wish the same for all young talents. I believe that all of us have the power in ourselves to reach our personal goals by first breaking our own barriers and believing in ourselves, our competencies, and our personal strengths. Through this we release the greatest power of all: self-confidence!

2 What advice would you give a woman starting her career?

Gender aside, for anyone embarking on their career journey, I believe it is important to find a balance between learning and trying – growing at your own pace and daring to try something new. No one is an expert when they start, and I have found great confidence in being open and transparent with my knowledge, daring to ask for help when needed, and being eager and interested to learn from others. Combined, I have found that this has given me the tools I have needed to take on new positions and responsibilities.

3 What do you value most about working in a diverse company?

Diversity is key in any group, covering all aspects of diversity. I value the fact that a diverse company like ours can give people room to have different opinions, backgrounds, nationalities, and experiences, and I truly believe it is the greatest force driving our organization into the future.

Fatima Al Gallaf

Rooms Division Manager at Radisson Blu Hotel Riyadh Convention and Exhibition Center

“I’ve been in the hospitality industry since 2010. I started my career in Khobar as one of the first Saudi females working in a hotel. I started as a Secretary in the Business Center and later served as a Guest Relations/Experience Manager in charge of Quality. After that, I became a Front Office Manager and Housekeeping Manager, and in 2021 I joined Radisson Hotel Group as a Rooms Division Manager.

I am a family person who loves to take care of others. I love fashion, interior designs, travelling, and going on new adventures.”

Unstoppable Women

Fatima has been a driving force in setting the hotel’s quality standards, working closely with all departments to review SOPs and help with training.

Moreover, she also assists HR in working toward their goal of achieving 40% Saudization in the hotel and is very focused on personal development. She was recently selected by the Saudi Ministry of Tourism to attend a one-week training program in France hosted by the prestigious Le Roches Hotel School.

Fatima is an innovator in her role, collaborating with many departments and pioneering the way forward!

1 What bias would you like to break and why?

Gender Bias

I will ensure equal opportunity and fair treatment.

2 What advice would you give a woman starting her career?

• Focus on what matters – avoid distractions

• Live and enjoy your own experience

• Be you, be spontaneous, and be positive

3 What do you value most about working in a diverse company?

Diverse environments bring people together. They are rich in culture, break barriers, and help us grow by sharing our unique experiences.

NICOLE WEITSZ

Director Food and Beverage at Radisson RED Hotel Silicon Oasis F&B transformer, expert on turning our restaurants into community spaces

Nicole has a varied background in hospitality that includes F&B, General Operations, Sales, Marketing and Hotel Feasibility Studies. Her passion is developing new concepts, growing revenue, and building operations in a pre-opening strategic environment. She has been with Radisson for almost six years as part of the pre-opening team of Radisson RED Cape Town and Radisson RED Dubai. She loves traveling, eating great food, being in warm weather, meeting lots of different people and experiencing as much of life as possible. She is also music lover and former DJ.

PIONEER #20 Unstoppable Women

1 What bias would you like to break and why?

Women in hospitality and F&B used to be a minority within Senior Leadership positions. It is possible to have a family and children and still become a Senior Leader in this industry. When I started in hospitality it always seemed like either you had to choose hospitality or family. This is no longer the case.

2 What advice would you give a woman starting her career?

Interpersonal relationships are key when it comes to working within a team as well as growing your career and self. Take the time to talk to people throughout the hotel and not just within your department. As questions and look out for opportunities where you will learn and grow, both personally and professionally. Become involved in Responsible Business committees or any other social responsibility program that the company engages in.

3 What do you value most about working in a diverse company?

It’s been an incredible experience working with colleagues from so many different cultures and countries. I value lessons that have allowed me to develop my communication skills and become more patient and understanding.

CINTIA HERNANDEZ

Service Manager at Radisson Collection Hotel Gran Via Bilbao

‘I studied Tourism and have been working with Radisson Hotel Group for five years. I started with the new opening of Radisson Blu Resort & SPA Gran Canaria Mogán in 2017 as a Receptionist. From my point of view, working in such a big company was a real opportunity for me when I was just 23 years old. I took advantage of everything I could: learning from being a Receptionist, then in Guest Relations and finally as a Service Manager. COVID-19 appeared in 2020 and brought a lot of uncertainty. However, when things got a bit better in 2021, my Front Office Manager gave me the chance to assemble a taskforce at the first Radisson Collection in Spain, Seville. I took this opportunity and learned a lot about how a new opening works – it was four months full of intensity and learning. When I was in Seville, I heard that another Collection Hotel was opening at the end of the year in Bilbao, and I was also offered to work with a new taskforce, which meant new experiences and more learning opportunities. After working there, I realized how much I was learning from a different kind of hotel, as I was used to working in a big resort and many other functionalities are covered at Radisson Collection Hotel, Gran Vía Bilbao. I was offered to take the position of Service Manager and realized it would provide me with more development possibilities. I am an open-minded and outgoing person; therefore, I decided to stay. I really care about leadership and being comfortable at work. As I am from Gran Canaria, I love the sea and the forest – walking in open-air environments is one of the things I enjoy the most, as well as travelling and learning new things.’

Unstoppable Women

1 What bias would you like to break and why?

I would like to try to influence others’ beliefs and actions with a positive and helpful attitude. Being part of a taskforce has meant taking on new challenges and I have discovered how much I enjoy trying to create the best work environment as possible, implementing procedures, and teaching new members to be part of the Radisson crew at Spain. This experience has given me the opportunity to explore the outside of my comfort zone and help and inspire others to do the same.

2 What advice would you give a woman starting her career?

Don’t be in a hurry, enjoy the process and avoid getting frustrated if you don’t get what you expected at once, in a place or from a person. Learn from everything, every person you work with, and all different departments and positions whenever you can. This will inspire both professional and personal growth.

3 What do you value most about working in a diverse company?

The growth possibilities and geographical movement, as well as the opportunities the company and the people who work for it offer you. Good working conditions, together with all the professional people you can meet and learn from.

SANAA AZAGZAOU

Maintenance Manager at Radisson Blu Hotel, Marrakech Carré Eden and First female Chief Engineer in Africa

Sanaa chose to study electrical engineering, and everybody asked her why she wanted to specialize in a field that is not normally associated with women. She was also advised that there would be little or no opportunities for work, but she decided to follow her instincts and carry on, regardless of what others told her.

After a while, she was offered a position as Assistant Director in a hotel, and a few years later, Radisson Blu employed her in their technical department. With the help of senior management and the encouragement of the team she worked with for five years, Sanaa achieved her ambitions and is now a Technical Director.

In her free time, Sanaa loves reading and watching documentaries. She is also very passionate about music, but most of all she loves to travel and see other parts of the world. The time she spent in England was immensely helpful in building her personality and strength. Being able to understand more languages has been a big advantage for her.

“I have always admired and looked up to Margaret Thatcher as a leader. She was called the Iron Lady because of her strength, determination, and self-belief.”

Unstoppable Women

1 What bias would you like to break and why?

I will celebrate women’s achievements – acknowledging the achievements of women who break through the glass ceiling plays a vital role in promoting further diversity.

2 What advice would you give a woman starting her career?

My advice to a woman starting her career is to be confident, patient, curious, and to never stop believing in yourself because everything is possible.

3 What do you value most about working in a diverse company?

Being exposed to a wider range of opinions, ideas and skills far more regularly while actively being encouraged to share my own.

MIRIAM WOLBER

General Manager at Radisson Hotel Brunei Darussalam and First Female GM in Brunei

Miriam Wolber started her journey in hospitality 27 years ago in Germany working for other hospitality companies and graduating from Hotel Management School. In 2012 she decided to leave Germany for the UAE, where she started her first experience with Radisson Hotel Group at Radisson Blu Fujairah. Her journey continued in Singapore and Shanghai, working for other hotel companies. In 2019 she rejoined Radisson Hotel Group in Cebu, Philippines and in March 2021 she moved to Radisson Hotel Brunei and is currently in her sixth year with Radisson Hotel Group.

“Being the first female General Manager at this RHG property here in Brunei, especially during the pandemic, is definitely not an easy task, but a great opportunity and I’m honored to be leading this amazing team. Learning and growing with every challenge that comes along makes us stronger. Building a strong team, supporting and being there for the employees is as important as leading with passion.”

“We believe anything is possible.”

Unstoppable Women

1 What bias would you like to break and why?

I want to #BreakTheBias by understanding that there is no limit to what we as women can achieve. Anything is possible if you believe in yourself and see obstacles and challenges as part of your learning path and growth.

2 What advice would you give a woman starting her career?

Confidence is key – have confidence in yourself and what you do. Focus on your strength and use it to your advantage. Be yourself and don’t let your gender define who you are or limit what you can achieve – challenge yourself. Enjoy what you do – the sky is not the limit, and you can achieve anything if you believe in it.

3 What do you value most about working in a diverse company?

Working with various cultures and backgrounds, as it is a great opportunity for increased creativity and exposure to a wider range of ideas and skills. There are more people with different perspectives in a diverse company, which makes is easier to identify sustainable solutions to workplace challenges. It also allows you to improve your own cultural awareness.

PIONEER #24

Unstoppable Women

ROSALIYA TUTI

Innovator Cook at Radisson Blu Hotel Ranchi India

Rosaliya has been working at Radisson Blu Hotel Ranchi for seven years and is a clear example of a pioneer that innovated the way forward. She has represented the hotel at a Food Festival hosted in Delhi where she prepared local dishes with a personal touch.

“I love being a chef and always feel appreciated for my work. It makes me happy when our guests like my food.”

A truly inspiring story and team member – thanks a million for sharing your testimonial, Rosaliya. Keep following your dreams and delivering memorable moments every day, every time and everywhere.

CLICK HERE

to access a video of her inspiring story.

1 What bias would you like to break and why?

I will maintain a gender equal mindset. We are equally competent with our male colleagues. I want to break the bias, as acceptance starts with a positive mindset and I want all my colleagues to have an equal mindset, which would lead to mutual respect.

2 What advice would you give a woman starting her career?

Never be scared to achieve your goals. Keep moving forward and one day success will be yours.

3 What do you value most about working in a diverse company?

I value learning about other cultures and their beliefs. Working in a diverse company encourages everyone to help each other work as a close team.

#ChooseToChallenge International

ToChallenge PIONEERS

ternational Women’s Day 2021:

KATE MSOMI

Pastry Chef at Radisson Blu Hotel Sandton, Johannesburg

Kate is another woman from our series of pioneers. She’s a 26-year-old ‘Mama’ from Rockville in Soweto and is determined to uplift the women and girls in her community through the basics of baking.

It started off as a passion project, born from her love of cooking. After acquiring a bursary for the International Hotel School and receiving an Advance Diploma in Culinary Art level 2 and a Certificate in Culinary Arts level 2, Kate went on to become a Pastry Chef at the Radisson Blu Hotel Sandton’s Vivace Restaurant. It is there that she worked her way up from trainee to pâtissier in the last six years. Kate is now the head of pastries and works alongside Executive Chef Tristan Letouf, developing recipes and the first vegan menu for the hotel’s restaurant.

Now, once a month ‘Mama Kate’, as she is affectionately known in her community, invites her neighbors into her kitchen in Rockville and teaches them the basics of baking scones, bread, dombolo, vetkoek and queen cakes. Taking it a step further, they head out to the nearby taxi stand where they sell their confectionary to passersby.

PIONEER #25

Unstoppable Women

“With the profit, I ask the girls to write a list of essential groceries needed at their homes. We head to the store to buy in bulk, and from there we share the food among us. We focus on non-perishables that will go a long way, such as maize meal, sugar, milk, beans and tinned fish. These young ladies tell me how they feel so proud of their new skills and feel valued for being able to contribute to their households.”

To Kate, being a woman means many things, but mainly being capable of handling anything life throws at you, especially in the kitchen.

1 Principle that guides you

My principle in life is to obey, respect and work hard. That’s my discipline and principle – to accomplish every task to the best of my abilities. I’m a person who does what she loves.

2 What you choose to challenge

I choose to challenge my short and long-term goals, both in my personal and professional life. I want to bring joy to my family and happiness around my circle of aura.

3 Women who inspire you.

The woman who inspires me most is my mother – she is my daily motivator and a constant inspiration. She brings me warmth, love and life lessons. I really have a lot to learn from her.

LEONIE ANDEREYA

Curator at Radisson RED V&A Waterfront, Cape Town

Leonie Andereya started her career at RHG as an Assistant Curator at Radisson RED V&A Waterfront, Cape Town on 1 June 2017. Following her success in this role, Leonie was promoted to Curator at this property on 1 November 2019. Leonie is a real pioneer, inspiring women, always looking for the way forward and always innovating. Together with her husband, she has started writing a series of books to get children excited about traveling and exploring the world. The first series tells a story about Anya and Gundi, a fierce little girl and her best friend a timid ghost, who travel to different cities and explore famous myths and legends. Her first edition was titled Anya & Gundi in Cape Town.

Following their Cape Town story, the two are now busy publishing a London edition. Start placing your bets on which city will be featured in their next edition!

Unstoppable Women

1 Principle that guides you

I believe that how we treat others is the best testament to our characters and determines how we succeed in our lives. Making an effort to connect with others and interact with kindness and compassion is something I see as being at the core of success. Therefore, one of my favorite quotes is from Maya Angelou: “People will forget what you said, people will forget what you did, but people will never forget how you made them feel.” We are responsible for breaking down stereotypes and ending

2 What you choose to challenge

the profiling of individuals into groups. I believe that gender, religion, ethnicity, race and sexual orientation should never measure one’s value, success, or integration into society or the workplace. We should celebrate our individualism and see the opportunity in having diverse environments.

I will try to do my part to create a community that celebrates the uniqueness of individuals without stigmatization and discrimination. There is still a lot we need to do and learn, but in the words of Nelson Mandela, “It always seems impossible until it is done.”

3 Women who inspire you.

I see women who have fought for other women, minorities, and who have risked their lives for equality as a daily inspiration. Maya Angelou, Ruth Bader Ginsburg, Malala Yousafzai, Tarana Burke and Coretta Scott King are just a few of the many famous feminists and activists who have made the noise the world needs to hear. I feel it is our responsibility to carry their voices and messages. It is encouraging and inspiring to work alongside strong female leaders in my company, and I look forward to helping grow the next generation of fierce, strong, and diverse leaders.

PIONEER #27

Unstoppable Women

NIHAN SICAKKANLI

General Manager at Radisson Blu Hotel Vadistanbul

1 Principle that guides you

This answer has evolved due to the current global situations. The COVID-19 pandemic has fundamentally changed many things in almost every facet of our lives. As a leader, my principle is to “stay positive” and lead my team patiently. I believe that positive leadership involves experiencing, modeling, and purposefully enhancing positive emotions. In these tough days, I try to approach leadership in a positive, effective, and impactful way to move forward.

2

What you choose to challenge

I choose to challenge the #GenderStereotypes that affect women around the world, regardless of their country’s level of development. These stereotypes are upheld by society at large, from parents to the workplace, and are driven by unconscious biases.

Girls’ self-esteem, ambitions and expectations are the first victims of gender stereotypes. Therefore, eradicating clichés and their associated behaviors should be a priority for any society, not just in a professional context. Many employers will rely on these stereotypes when deciding whether to promote one employee over another. Women lose ground when educators and employers make decisions based

on outdated stereotypes about the roles of women at work, at school or in the context of their perceived roles as mothers and wives. Many employers may decide to hire or promote a male candidate, assuming that a female candidate of a certain age range will eventually become pregnant.

Although people often presume that gender-based stereotypes target women exclusively, stereotypes geared toward men exist as well. For example, an employer may believe that a woman is better equipped for a job because women are more sensitive than men, or because a woman is more sexually appealing.

Additionally, both women and men are required to receive equal pay for equal jobs within the same company. This goes beyond salary and also encompasses benefits, stock options, bonuses, and overtime compensation. Ultimately, it is important that we celebrate our differences and encourage diversity in our teams, and it all starts with each person making an effort.

3 Women who inspire you

We all have our role models – people we look up to, people who inspire us, and people we’d like to model our life journey after. For me, my mother is my greatest inspiration; she faced a lot of adversity in her life. She was diagnosed with stage 4 breast cancer, which had spread from both breasts to her lymphatic system. After a fierce, courageous, and exhausting battle with chemo and radiation, the removal of her breasts and lymph nodes, my mother is incredibly blessed to be cancer free – a fate that not many stage 4 patients achieve.

Even after dealing with everything, my mom is still incredibly full of life. She is loving, considerate, and loves to be around family and friends. What I really admire is her enthusiasm for life, and ability to adapt quickly to changing conditions. She has taught me never to give up and she never believed that anything is impossible. I am extremely grateful for being her child, and I cannot thank her enough for everything.

Award winning photographer and Vice President Legal at Radisson Hotel Group

NICOLE CAMBRÉ

NICOLE CAMBRÉ

Award winning photographer and Vice President Legal at Radisson Hotel Group

Nicole, Vice President Legal based in Brussels, is one of our unstoppable women. Nicole loves taking pictures in her free time, and what started as a hobby has now become her passion. Her aim is to document the mood and capture the emotion of situations she encounters along the road of life.

Nicole won the National Geographic Best Nature Image in 2014 for her shot of a jumping wildebeest at the Mara River in Tanzania. She has also recently won several awards in different categories, like the second honorable mention at the 2020 Annual Photo Awards for her wildlife series.

PIONEER #28

Unstoppable Women

1 Principle that guides you

If you show a genuine interest, treat everyone with respect and kindness no matter who they are and what they do, and think about how you would want to be treated if you were standing in their shoes, it will open many doors. Approaching people with an open mind not only made me a better photographer, but also a better person.

I had photographed an elderly lady at the largest openair market of West Africa in Lagos, Nigeria in 2015 and she made me promise to come back with the photograph. When I traveled back to Nigeria in 2017, I took 20 prints of people I photographed in 2015 with me. Surprisingly, my guide managed to find five people I had photographed, including the old lady, and I managed to keep my promise

2

What you choose to challenge

Challenge yourself to try doing something different and then try to do it as good as you can. When I started taking photography classes in 2011, I did not think my photographs would ever get to a level that is above average, nor did I ever think of being recognized as a photographer. Since I’m a lawyer, I lack creativity, so I can only photograph what I see. I also lack the patience to wait for the perfect lighting. With those limitations in mind, I wanted to challenge myself. I therefore had my camera converted to an infrared camera so I could photograph reality creatively in a different light.

When I am out photographing, I become a different person. I lose any fear and can take on any adversity or challenge. Whether it is getting slightly too close to a dangerous animal, exploring remote locations, interacting with people I don’t know or doing things I wouldn’t otherwise do if I didn’t have my camera.

The jump of the wildebeest

The Road to Kigali

From Nicole’s collection ‘She’ Celebrating Women

3 Women who inspire you

When you search online for the world’s best photographer, you will likely come across the fantastic Henri Cartier Bresson at the top of any list. What most people do not know is that his wife Martine Franck was also an exceptional photographer and is in my opinion as good as he is at street photography, though she has not received the same recognition.

I however don’t draw inspiration from a particular woman or man. I’m inspired by the actions people take in the same way I’m inspired by photographs and not by photographers. I’m privileged that I didn’t have to fight harder to achieve my goals because I’m a woman, but what is normal for me is not the case for most women in the world.

Everyone can take an inspiring photograph, and anyone can potentially inspire me because of what they do or have accomplished, and not because of who they are or whether they’re a woman or a man.

ANENE ENGELBRECHT

Financial Controller at Radisson Blu Hotel Waterfront, Cape Town and a trailblazer

PIONEER #29

Unstoppable Women

Anene, Financial Controller at Radisson Blu

Hotel Waterfront, Cape Town, is a true example of perseverance and positivity. She’s a valuable trailblazer who is challenging perceptions for people with and without disabilities. As a deaf Financial Controller, she’s truly stopped by nothing.

At Radisson Hotel Group, we believe that we are many minds, with one mindset. True inclusion means embracing differences by not only accepting but also valuing them. At Radisson Hotel Group, everyone has equal opportunities to succeed, to learn, to be compensated fairly, and to advance.

1 Principle that guides you

I’m passionate and driven. Even from a young age, I wanted to show myself that there is nothing I can’t do.

As a young woman I had smaller targets and goals, not daring to believe in myself too much. But I slowly realized that I was the only one holding myself back and therefore the rule I live by is

“You get in life what you have the courage to ask for.” – Oprah Winfrey.

2 What you choose to challenge

If you have the right mindset and a positive “can-do attitude,” I believe you can succeed. Going the extra mile, in any industry, no matter your gender, will help you succeed. Don’t think as a woman you “can’t” – always be positive, speak and stand up for yourself. Trust your gut and never settle for less than what you are worth.

3

Women who inspire you

I was surrounded by strong women in leadership roles as a young professional; their support and belief in me helped me excel. It made me work harder to improve myself, never give up and to keep pushing.

I want to make a difference for others like my mentors did for me. I want people to look at me and be inspired to not give up and know that they too can succeed with hard work and a positive attitude.

Now as a mother, this rings even truer. I want to inspire my own children and want them to know there is nothing in life that will hold them back, except for themselves. I want to be the “historic woman” they are inspired by.

‘Jump into the future: A Story Transformed’

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to access a video of her inspiring story

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to access to a Tik Tok video of her inspiring story

Thank you, to each of our Radisson Pioneers who are challenging the status quo by doing something for the first time.

Thank you, to the trailblazers still to come and whose stories will inspire us.

Thank you, to those not featured in this digital book but who are still making a difference in their families, companies and communities every single day. And last, thanks to you for reading these testimonials and believing that we (all together, men and women) can create a more just and balanced world.

We’re on this journey together.

Every Moment Matters

#MomentMakers