BY PHONE
Can I claim VAT Relief?
Outside the UK? Please call one of the following numbers: US - 1 833 852 1466 (Toll free) Rest of the world - 0044 1458 447275
Individuals who are chronically sick or disabled can claim VAT Relief on Cosyfeet Extra Roomy Footwear and products showing ‘without VAT’ prices.
HOW TO ORDER
01458 447275 If you have a credit or debit card you can order by phone.
Lines are open: 8.30am – 5.30pm Monday to Friday 9.00am – 1.00pm Saturday
VAT Relief is controlled by HM Revenue & Customs. They say a person is ‘chronically sick or disabled’ if they:
ONLINE
• Have a physical or mental impairment that has a long-term effect on their ability to carry out everyday activities
You can buy Cosyfeet products at any time from our easy-to-use online shop.
• Have a condition that doctors treat as a chronic sickness (e.g. diabetes)
BY POST
• Or are terminally ill
cosyfeet.com Simply complete the order form on the back of the letter included with this mailing and return it to:
FREEPOST COSYFEET (This is all you need to write but it must be written in capitals. This is a 2 day service, no stamp required.)
If you wish to pay by credit or debit card, please tick the relevant box on the order form and a customer advisor will call you to take payment.
UK DELIVERY We use Royal Mail Tracked 24 which aims to deliver within 24 hours of despatch and delivers every day except Sunday. We also offer a Priority Despatch Service for an additional cost which guarantees same day despatch for orders placed before 2pm Monday to Friday. Please call or go online for details. We don’t despatch at weekends or on public holidays. If you wish to return or exchange a product, we offer FREE UK returns via the Post Office. Call or visit cosyfeet.com/returns for more information. Alternatively, you can arrange for Royal Mail to collect your return from your home address at a small cost per parcel. Visit send.royalmail.com/collect/youritems to arrange the collection.
If you are unsure, please ask your medical advisor, as we are unable to give medical opinions.
If you qualify and want to claim VAT Relief on your first purchase, you must order by post or online or visit our shop in Street. We are unable to accept your first VAT Relief Claim over the phone. If posting your order please ensure that you complete the VAT Relief section on the order form with your signature (or that of someone who can sign for you). If you are ordering online please fill out the online VAT Relief section when ordering. Once we receive your form we’ll register you so that you can place subsequent orders by phone. Prices correct at time of going to press. Because we are continually improving and developing our range there may be some slight variations to the specifications and colours shown in this catalogue. Cosyfeet reserve the right to withdraw or alter the specification or price of a product without prior notification.
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