N O I T C E R COR details. In addition, discrepancies on your account can be taken care of promptly if we have accurate account information. Many of you have been members of the coop for years, and it’s likely that your account information hasn’t been updated for some time. We recognize that many members now use a cell phone as their primary phone service, and we might not have that number in our system. In providing your contact information to the co-op, we will never share this information with any third parties. It is only used by CHEC to send important information to you. Please take a moment to confirm or update your contact information by logging into your account using our SmartHub mobile app, at www. cooksonhills.com, or by calling us at 1-800328-2368. By doing so, you will be helping us improve service and efficiency so we can better serve you and all members of the co-op.
Manage your CHEC account from wherever you are with the free SmartHub mobile app
In the article titled You Could Win a $50 Energy Credit in the February issue of the Hot Watts, the automatic bank draft dates were misprinted. To clarify, accounts on automatic bank draft in billing cycles 1 and 3 draft on the 8th of each month. Those on billing cycle 4 draft on the 26th of each month. Once enrolled, no action is necessary on your part unless you need to update your banking information. You can enroll right from your smartphone via the SmartHub mobile app (see page 4) or our website (bit.ly/CHECbankdraft, casesensitive). If you have questions about which billing cycle your account is on, or if you have further questions, please feel free to call the office at 800-328-2368. Due to the misprint, the contest is extended through March. Those who qualify and enroll in automatic bank draft throughout the months of February and March will be entered into the $50 energy credit drawing. We apologize for any confusion.
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KSO N COO HILLS E LE PER ATIV CTRIC E
Scan this code with your smartphone’s camera to enroll in automatic bank draft, pay securely, monitor consumption, manage email alerts, update account information, view payment history and more on CHEC’s mobile app!
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