Proud to be a PSR
Komatsu recognizes Linder’s Joe DeOreo as one of the best product support representatives in North America
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Joe DeOreo’s reputation as a product support representative (PSR) for Linder Industrial Machinery Company now extends far beyond his home territory of Fort Myers, Fla. This year, DeOreo was picked by Komatsu as one of its finalists for its annual PSR National Championship. Judges score individuals on various industry topics like sales, customer impact and participation in Komatsu programs. DeOreo is one of only four winners in North America.
“It has been an honor and a privilege to work for Linder and support the Komatsu product,” commented DeOreo. “I can honestly say that I have worked for the greatest heavy equipment distributor in the industry, and it doesn’t hurt that I get to support the best equipment there is with Komatsu! Linder and Komatsu make it easy for me to do my job and keep our
customers happy. I think it’s great that Komatsu recognizes people at the dealer level who are out in the field representing their product.”
Linder Product Support Manager L.A. McDonald is pleased to see DeOreo recognized nationally for his dedication in Florida. “Joe has proven himself as a next-level PSR for Linder again and again,” stated McDonald. “We have an excellent PSR team of 28, and Joe certainly represents their professionalism and exemplary customer care. It’s no surprise to me that Joe was selected to represent the East Region in Komatsu’s PSR National Championship.” DeOreo has been with Linder for 25 years. He started as a service tech and is now a veteran PSR who mentors junior techs and his fellow PSRs. ■
L.A. McDonald (right) congratulates Joe DeOreo on being a finalist in Komatsu’s PSR National Championship.
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