in certain areas of the market. Al Abbar believes that “those who ignore the tides of change will be left behind”. He concludes: “I think globally, in every industry, we’re seeing the rates of change so fast, faster than it has ever happened before. “You take the taxi industry, which has been stagnant for years and now it’s been completely disrupted with the challenges of increased competition, increased globalisation, lower liquidity
in the market, internal pressures and challenges, alongside the perfect storm of changes to technology and approaches to digitalisation. Every industry is evolving so quickly, and the cycles every two or four years reinvent themselves, and if you’re not able to do that then it’s going to be a struggle. I think it’s something we take quite seriously, not to rest on our laurels. Be aware of what’s coming up around the corner because it comes around a lot quicker than we’ve all been used to.” 17