2021 Booklet of Thanks

Page 1

GRATEFUL

BLESSED



‘Tis the Season for Gratitude! Wow! We are blown away by the response to our 2021 Thanksgiving campaign. You all had so many amazing thoughts to share about who you are grateful for here at ConRes that we had to create this book to fit them all. Thank you to all of you who took the time out of your day to share some kind words about your coworkers. It’s moments like this that remind us all how we do the amazing work we do – it’s a team effort!

Read the over 400 responses to get in the spirit of Thanksgiving. Click on the magnifying glass in the bottom right corner to find spots where you were thanked.


To: Wendy Lu The most important thing I learned about being successful is that you can’t do it without other people. You find the good ones and you hold onto them and you take them all the way. Wendy has been an important professional and personal support in my continued success at ConRes. During this especially difficult time, while I have endured several setbacks with my health and have needed to take a step back and refocus, it has been Wendy cheering me along the way. Last week I celebrated my 10-year anniversary with ConRes, Wendy celebrated her 20th year with the company and next year our company turns 60 years old. If there’s one thing I have learned in life about success and longevity, it is absolutely ALL about our people. Wendy is MY people and deserves the recognition of helping to run the administrative and other day-to-day logistics, for not just myself but she supports three other salespeople effortlessly. I believe I can confidently say that we ALL appreciate her.

- Rebekka Popov

To: Rachel Mullin Rachel works tirelessly to put together all the Employee Wellness activities – and it’s one of my favorite things we do at ConRes. It’s so nice to occasionally take a (social) break with your colleagues and do something fun. It takes a lot of work to run these programs and she makes it look easy!

- Liz Costerisan

To: Carl Smith Carl is always an open ear and willing to share his knowledge and suggestions to help. He keeps us connected with vendors by setting up informal lunches. He always has a smile on his face or is doing something silly to lighten the mood.

- Jervanna Krug


To: Lou Novakis

To: Diana Rotelli

I don’t think Lou ever stops working! He’s the definition of a dedicated employee and I know he’s appreciated by so many ConRes employees. Thank you, Lou!

Diana will always make time to help BR50 out whenever we are in a jam. We appreciate all that she does for us!

- Sam Patterson

- Chris Trenn

To: Sam Patterson

To: Dan Rota

She works so hard and pushes everyone else to work hard with her. Really makes our branch better!

I am grateful to Dan Rota because he is... Well, he just cracks me up!!!!

- Anna Swicklik

- Angela Vance

To: Diana Rotelli She helped so much with all of the Wiley warehouse orders.

- Gina Drogowski


To: Diana Rotelli To: Joy Waters Joy has a difficult task of balancing inventory to projected need, and working with Sales to help us win business and maintain margins. She is always available when I call, even with a 2-hour time difference. I’m sure she has been on the phone with me during her family time, but she is always thrilled to assist. Thank you, Joy, for keeping us well-stocked and for supporting me at all hours.

- Tamara Stapleton

I’m grateful for Diana for always having an answer to every question. She is a wealth of knowledge and provides her feedback within minutes every single time. She is available after hours making sure emergency orders are placed. All around, Diana is an amazing person and a coworker … so grateful for her!

- Agnes Kalinowska

To: Christina Itrato Simply put, Christina is a Rockstar. She is always eager to learn and she is a great team player. When my son was sick and I was off, she picked up my work and helped the Accounting team close the month.

- Patricia Roy


To: Matt Sanuth

To: Michael Scholl

I am grateful for your help with the Masergy project.

I am grateful for this person’s hard work and dedication.

- Indrani Dey

- Wendy Lu

To: Tyler Schorman

To: Sam Song

Tyler goes above and beyond what is asked of him!

I am grateful for your help with end user support.

- Ryan McCann

- Indrani Dey

To: Brenda Bodine She is always super helpful with any purchasing issues!

- Gina Drogowski


To: Kevin Bergin Kevin is so good at his job – runs a tight and efficient ship. He is always willing to jump in to help with managing large roll-outs, customer owned inventory for long term projects and a SAP Guru – he keeps us all on our toes! We appreciate and are grateful for all that Kevin does on a day to day basis.

- Janet Gray

To: Tina Martinez I wanted to take this opportunity to thank Tina for all her help and assistance. She is always available for any question I have. She is a go-to person and is willing to help out whenever possible. Her knowledge has been very instrumental to me. Thank you, Tina

- Annita Votano

To: Renee Kramer Renee approaches everything at work with a touch of grace and a sense of humor. She’s willing to roll her sleeves up on any task and our sales reps and customers are so grateful for all she does!

- Liz Costerisan


To: Jill Flanagan

To: Rachel Mullin

I am grateful for your constant support and effort. I know your job is not easy! I appreciate you and thank you so much for everything you do for me!!

Rachel is really great at her job and is always so willing to step up and help on any marketing project or idea we have.

- Danielle Bragin

- Anna Swicklik

To: Liz Costerisan

To: Bob Heterich

Liz is always available and willing to help get things done. Has great vision and really cares for ConRes.

I am grateful for Bob because is he one the nicest humans I have ever met!

- Anna Swicklik

- Angela Vance

To: Paul Begley I am grateful for your help with the supporting MIS projects!

- Indrani Dey


To: Brian Holmes To: Jimmy McCann Not only am I grateful that Rick and Jimmy hired me, but also for their mentorship, trust and faith in believing in me over the last couple years. Their real-time communications have been fantastic. They are on top of all urgent scenarios. Together, we have won so far almost $1 million in POs just this quarter. Thank you Management.

- Josh Stern

Brian has been a huge help to me since we’ve been working from home. He’s in the office every day and I’ve had to call him countless times for various issues. He’s not once let me down and has always assisted in any way he could.

- David Boucher

To: Susan Mullins I am grateful for this person because not only is she a great friend she is always willing to help me out when I have silly questions that I am sure I asked her before many times!

- Jennifer Woods


To: Virginia Romano

To: Chet Brown

I know how hard she works & how much she cares. Always getting up early and staying on late. Logging in on weekends, if needed. Has a lot on her plate and still powers through!

Chet and the whole shipping team has been very helpful to me providing quick shipping pricing and shipping units out the door quickly and is much appreciated!

- Jessica Romano

- Brian Lottich

To: Al Bartlett and Joyce Ricci

To: Stephanie Desmarais

Al and Joyce are very helpful with their quick responses for all my pricing and purchase requests and I sure appreciate it!

For always teaching me new things, and the ins and outs of Cisco :) Love our team!

- Brian Lottich

- Elissa Manfredi

To: Vicki Freitag I am grateful Vicki because she releases our orders and is very helpful.

- Angela Vance


To: Diana Rotelli

To: Sue Mullins

Diana is an incredible resource and a wealth of knowledge on so many subject matters. She is so helpful and supports the team unconditionally-very grateful for Diana, she always willing to go the extra mile!

I am grateful for this person because she always responds quickly, has played a big part in resolving some messy issues, and always maintains her calm. :)

- Janet Gray

- Diana Rotelli

To: Lou DeMarco

To: Jim DiGiovanni

I am grateful for this person because he is the best boss ever, and has been essential to my growth at ConRes!

I am grateful to Jim D because he is Jim D and we all love Jim D.

- Andrew Baicher

- Angela Vance

To: Eric Hann Always on time, fun to chat with in the morning while switching shifts.

- Jeffrey Brown


To: Diana Rotelli

To: Tom Beckett Rock star Tom – solves all painful situations including but not limited to tracking down wayward shipments, working to resolve packing slips that do not match orders. We have put him through some doozies. He digs in and triple checks all paper work to be sure all is in order and is accurate. He is the gold standard!

- Janet Gray

Diana’s title should be changed to “CEO of Problem Solving”! Any time I have a complicated order that involves micromanaging and multiple steps, Diana always has the solution. She goes above and beyond and follows through to the end all with a smile on her face!

- Heidi Wiley

To: Jennifer Woods The queen of multi-tasking! We throw so many questions and work Jen’s way – she is flawless and patient answering our questions and sending quotes back to us so quickly. Incredible work ethic and a great lady.

- Janet Gray


To: Kevin Bergin

To: Lou Novakis

I am grateful for this person because he knows exactly what’s going on with everything that needs to be juggled in the warehouse, and answers my questions without making me feel like an idiot.

Lou is always willing to help and is a plethora of knowledge on all things ConRes. Plus just a good person that I always enjoy speaking to.

- Diana Rotelli

To: Stephanie Desmarais I am grateful to Stephanie for her knowledge, energy and attitude. She is amazing with customers and a pleasure to work with!

- Chris Ross

To: Jim Lake Jim is always a pleasure to work with and a great tech resource to talk shop with

- George Laberis

- Jolie Hinnendael

To: Bob Heterich Bob helps me out daily! So easy to work with. Appreciate it greatly!

- Jessica Romano


To: Ryan Carey

To: Sam Patterson

Ryan is one of the hardest working ISR’s that I have worked with at ConRes. Ryan’s due diligence and persistent follow-ups with our clients help make us successful together and keep our clients happy.

I am grateful to Sam for her drive and commitment to success. I appreciate Sam for her kind hearted nature and positive outlook. Her thoughtfulness is genuine.

- Jon Gika

- Laura Donnell

To: Gina Drogowski

To: Rachel Mullin

I am grateful for this person because she is the best inside rep ever, and been essential to my success at ConRes!

I am grateful for Rachel and her strong support of the sales team! I appreciate your effort!

- Andrew Baicher

- Jesus Farfan

To: Jackie Hughes Jackie is always pleasant, positive and helpful. Which makes my day better. :)

- Dawn Chappell


To: Robin Diamond

To: Diana Rotelli

I am very grateful for the assistance and patience that Robin has provided to me, especially as I have re-engaged in the order entry process. She will go above and beyond to help me.

I am grateful to Di for her dedication and hard work. She is wonderful to work with and makes my job easier, I am thankful for that!

- Denise Kleiner

- Jolie Hinnendael

To: Jesus Farfan

To: Nicholas Rotunno

I am grateful for the support and assistance Mike provides the sales team on a daily basis. Thank you for your efforts!

I am grateful to Nick for his trust and confidence for me, enjoy working with him.

- Mike Walsh

- Kamlesh Patel

To: Maureen LeClair I am grateful to Maureen because she does everything and does it well!!!

- Angela Vance


To: Peter Mirabile Where do I start? Peter handles every step of the sales cycle starting from the deal registration through customer presentations/pitches, follow-ups! I have no idea how Peter finds enough time in the day to support the entire ConRes sales team and our clients. His presentations are so professional and thorough, they don’t only impress our clients but also keep our vendors on their toes! One of my customers who had the pleasure of working with Peter mentioned to me that Peter is a master of his craft and best resource he had the pleasure of working with in his 20+ year career in IT … he also jokingly added that ConRes has a leg up because we have Peter on our team!

- Agnes Kalinowska

To: Jim Ed McCann Ed, I am grateful for you because since day 1 at ConRes you have been supportive of my growth and development. I appreciate your investment of time and energy into my success. You have become someone that I can trust and go to for guidance. I’m glad I met you and came to ConRes!

- Ben Buxton

To: Stephanie Desmarais Steph is always willing to get to the bottom of issues. She is good at both investigating internally as well as engaging the appropriate manufacturer reps to help resolve. Could not imagine not having her to help us on all the Cisco needs.

- Jennifer Jaczko


To: Jill Flanagan Jill has been helpful to me getting orders released so we can get orders shipped in time. She is quick to respond to my credit requests which is crucial for that position! Thank you!

- Brian Lottich

To: Carly Spirito Carly is always willing to stop what she is doing to help. Knowing she is there to assist adds a huge level of comfort to me daily.

- Jennifer Jaczko

To: Jamie LoCicero

To: Dan Warkentin

Always willing to help when problems occur in the instrument dept in which MIS has not have a lot of exposure to.

I am grateful for Dan because he is our boots on the ground and our customers love him!

- Dave Thorne

- Angela Vance

To: Donna McCulloch Always knows how to make everyone laugh and smile! Funniest person I’ve met!

- Jessica Romano


To: Romeo Labrie

To: Carly Spirito

I am grateful for Romeo because no matter how hard the day is going or how busy we are he is always good for a good laugh. His work ethic is amazing as well.

Carly always works hard and is very attentive to anything she does. She is the type of inside/outside rep that every person at ConRes should be.

- Corey Fournier

- Tim Mitkus

To: Wendy Lu I am grateful to Wendy for her candid perspective and advice. I appreciate the knowledge and value she brings to our branch.

To: Richard Wright I am grateful for all your helpful advice and your calmness when things get tough. Cheers!

- Carol Cavalier

- Laura Donnell

To: Bryan Muise Always available to help out and puts in the extra time when necessary.

- Joe Cardia


To: Richard Regan

To: Bill Van Vooren

I am grateful for this person because of the effort he puts in for the company, is a pleasure to work with and always has an answer to issues regarding payroll that come up.

Bill is an incredibly hard worker and master at managing Fidelity’s strategic network rollouts. He is efficient, diligent, asks thoughtful questions and provides updates/feedback that is invaluable.

- Cathy Shattuck

- Janet Gray

To: Kevin McCann

To: Anne Brosnan

I am grateful for your support over the years. Thank you for having trust in me to run the DC branch.

Anne keeps things moving with a sense of humor and grace (and a good Boston accent!).

- Laura Donnell

- Liz Costerisan

To: Rachel Mullin For always being a True Professional and assisting our branch anyway possible. TY!

- Lou DeMarco


To: Harshen Shah Harshen has stepped up in times of need to help win over long-term relationships loyalty, and secure more profitable POs, all while happily satisfying client requests in a difficult competitive environment. Thank you, Harshen.

- Josh Stern

To: Jen Woods Always quick to respond, always helpful, she has spent hours on the phone fixing things for customers, I do not know what I would do without her!

- Gina Drogowski

To: Leslie Moakley

To: Dave Hardy

She is caring, understanding and is always there to assist for everyday operations of our department and just an ear to listen.

Handling eBay transactions is difficult and I’m so glad that Dave knows it inside and out.

- Vicki Freitag

- Al Bartlett

To: Katie O’Brien Katie, I am grateful for all of your help! You’ve been a great support!

- Laura Drinkwater


To: Bill Hozapfel I am so thankful that I have Bill to work with on a very difficult customer account. It is great to have someone who understands the challenges and is always willing to help out. We work together thru these challenges vs against one another and find a way to keep things running as smooth as possible between our two teams.

- Renee Kramer

To: Lou DeMarco I have been at ConRes for 22 years and it is mostly due to my manager Lou. He motivates and supports his team to have them be as successful as possible. He jumps on every opportunity and helps get us whatever we need to win.

- Scott Dinella

To: Jim McCann I am very grateful to work for this company as long as I have, and as it is run like a true family-run business should be run. I truly feel part of the ConRes Family. Thank you, Jim!

- Jim Walsh


To: Chet Brown

To: Mike Weber I am grateful for this person because he immediately was willing to step up and support me after Victoria left, while he continued to work on his own activities. I am very appreciative of his efforts.

Chet always makes himself available to help and coordinate our shipping requests, they are always HOT and typically have unique requirements – he is awesome – gets it all done, his motto – “no problem”.

- Janet Gray

- Denise Kleiner

To: Robin Diamond I am grateful for this person who came into our dept right before COVID, and has managed to learn our processes through Webex, emails and phone calls for the past year and a half. Kudos!

- Diana Rotelli


To: Carly Spirito

To: Andy Chiquoine

I am grateful to Carly because she is ALWAYS willing to lend a helping hand to get the job done! She is a great addition to our team and always has a great attitude.

Andy works really hard to keep improving operations - inside and outside of his Division. He gives our customers confidence and helps us maintain happy clients.

- Angela Vance

- Liz Costerisan

To: Ben Muise

To: Bob Heterich

Ben has been a huge help in supporting me with different accounts. We have opened up new opportunities due to his expertise.

Bob is a great listener. He is always available to answer any questions and to help.

- Scott Dinella

- Gary Binns

To: Julian Turcotte I am grateful to Julian because he is, Well – He is Julian!!!

- Angela Vance


To: Chris Moniz

To: Danielle Welch

A great boss who always listens and appreciates employees.

I am thankful for this person’s kindness and generosity.

- William Lucas

- Wendy Lu

To: Matt Sanuth

To: Deion Hu

Grateful for Matt’s involvement in the Masergy project!

Always helps when needed with O365!

- Sam Song

To: Dan Rota Always helps when needed most!

- William Lucas

- William Lucas


To: Annita Votano Annita is always willing to help Steve and myself with anything we need to help save us time with anything we need to provide timely customer quotes and overall customer service. Thank you Annita!

- Brian Lottich

To: Lou DeMarco Lou is a pleasure to work with. I can always count on Lou to give me solid opportunities and working with him is quick and easy.

- Mark Giannelli

To: Diana Rotelli

To: Antien Ho

Diana has helped me with relearning the order entry details and what needs to be provided. Always a pleasure to deal with!

He helps to setup the BR 30 lab, strong knowledge at VM and other server area.

- Denise Kleiner

- Harshen Shan

To: Michelle Varga I am grateful for your help in promptly responding to all my queries.

- Indrani Dey


To: Michael P. Walsh I am grateful for this person because there is no way we would have progressed to the point we have now without his guidance in the realm of international sales and taxation. Thank you!

- Diana Rotelli

To: Jill Flanagan Jill is such a hard worker and is so helpful when we are trying to get deals done and helps us get creative with our customers.

- Anna Swicklik

To: Mike Walsh

To: Denise Kleiner

I am grateful for the support and assistance Mike provides the sales team on a daily basis. Thank you for your efforts!

For balancing all that you do and always showing up to work with a positive attitude.

- Jesus Farfan

- Lou DeMarco

To: Anthony Abate Anthony is a great manager and deserves a great cup of coffee!!

- Matt Sanuth


To: Blair Foxwell I am grateful for Blair because she is always positive and a bright spot in my day. She always knows how to put a smile on my face when I am having a stressful day!

- Jaclyn Hughs

To: Wendy Lu I am grateful for this person because she keeps the train on the tracks. Wendy is always so prompt to help and respond. She makes the day go smoother. Wendy keeps clients taken care of!

- Danielle Welch

To: Will McNatt I am grateful to Will over the years for being a reliable and supportive team member. And I am very appreciative of Will’s time commitment to after hour last minute emergencies to get deals done.

- Laura Donnell


To: Kevin Bergin

To: Suzanne Hersey

I am grateful for Kevin and ALL of his support in managing the customer owned HW. His reports and assistance in large roll outs are amazing, I could not do it without him!

I am grateful for this person because she is always there in a pinch, is supportive, and brings her own knowledge and experiences to a situation.

- Jolie Hinnendael

- Diana Rotelli

To: Jen Woods

To: Wendy Lu

Jen wears so many hats and works so hard to ensure that everything is done correctly and in general is so helpful.

Wendy does so much to help me be successful and is a great co-worker and friend!

- Anna Swicklik

- Anna Swicklik

To: Paul Begley He always helps me with Amalgamated at the drop of a hat.

- Gina Drogowski


To: Sean Carlson

To: Agnes Kalinowska

Thank you for Sean, MIS Guru, how explores all avenues to get us up and running again after sudden crashes, passwords that done work and much more. Thanks for going that extra step.

I am grateful to Agnes for her loyalty and commitment to success. Agnes’s easy going nature and likability is much appreciated among her peers and others.

- Robin Diamond

- Laura Donnell

To: Marc Leibowitz

To: Mark Marro

Marc always comes through with a solution for any problem. I’m grateful to have a co-worker who always has my back.

I am grateful for this person because he has always helped me out and looked out for me and ensured that I have the right resources and training to get my job done. He has not only been a great co-worker but also a very good friend.

- Matt Wright

- Harshen Shan

To: Dawn Chappell I am grateful for Dawn because she always makes lemonade out of lemons.

- Angela Vance


To: Stephanie Desmarais

To: Will McNatt

Even with everything she is going through, she is always there to listen and help when I need it. I can always count on her and I appreciate her more than she knows!

Will is always help and step in when needed. He is beyond knowledgeable and willing to do whatever it takes to help us and the clients.

- Katye Pederzani

- Danielle Welch

To: Laura Leonti

To: Shane McCutchen

I am grateful to Laura because he is always looking and thinking outside the box. She can always find a way!

I am grateful for Shane’s support and his knowledge of the security business. Thank you!

- Angela Vance

- Jesus Farfan

To: Scott Dinella For always moving forward and being a positive influence in our branch.

- Lou DeMarco


To: Jackie Hughes I am so thankful that Jackie is on my team as my Inside Sales Support. Jackie always makes herself available and always knows what’s going on with my clients. She’s responsive to client requests for quotes or anything they need. She never complains about anything regarding her job and is always willing to help her co-workers. She always resolves any issue that comes up and I’m very fortunate to have her on my team.

- Rich Mancini

To: Stephanie Desmarais Stephanie is one of those people who has a good understanding of overall processes and will get involved to try and help the company out, even if it is not directly related to her own job. She approaches things with a positive attitude and with the company’s best interest in mind.

- John Perkins

To: Tina Martinez I am very grateful for Tina Martinez as she does a lot of background work getting our orders processed, etc. and is very good with our customers, and the other people in ConRes and makes our jobs a lot better. Thank you, Tina!

- Jim Walsh


To: Michael Scholl

To: Jeffrey Brown

Mike is a great to work with and helpful.

Always assists when needed when shifts are changing.

- Dawn Chappell

- William Lucas

To: Brenda Bodine

To: Greg Llewelyn

Brenda, is always kind and helpful :)

- Dawn Chappell

To: Stephanie Desmarais She NEVER STOPS HELPING!!!

- Alan Lach

Great Tier 1 with great service!

- William Lucas


To: Katelin Downer

To: Ann Mulligan

I am grateful for this person because she is always willing to go above and beyond for ConRes and our customers. She is an example of excellence to her coworkers and our customers.

Ann always steps in to help whenever needed with no hesitation and I appreciate it. She is a team player and it doesn’t go unnoticed.

- Leslie Moakley

- Peter Mirabile

To: Rachel Mullin I am grateful to her for scheduling all the events during the pandemic such as Nutrition and Wellness classes, other workshops.

To: Rachel Mullin You keep a positive attitude in challenging situations and I couldn’t do my job without you!

- Mark Boisvert

- Indrani Dey

To: Christina Itrato Wouldn’t be able to make it through the month without you!!

- Jessica Brouillette


To: Jim DiGiovanni The interactions I’ve had with Jim (Including some that have been very short notice) have mitigated situations that could have been far more stressful. I’m grateful to have Jim as a coworker.

- Dan Cohen

To: Diana Rotelli I am grateful for Diana because she has a lot of knowledge of a lot of parts of ConRes and is always willing to help me!

- Jennifer Woods

To: Lou Novakis

To: Larry Schlindwein

He is super helpful and supportive and is a huge part of any reps success at ConRes. Incredibly thankful for Lou!

Couldn’t ask for a better manager. Understanding, easy to relate to and always there to help.

- Danielle Bragin

- Jessica Romano

To: Agnes Kalinowska She always appreciate my efforts, gives me respect and compliments my work.

- Kamlesh Patel


To: Michael P. Walsh

To: Steve Culot I know Steve will think I’m crazy for nominating him because he doesn’t need pats on the back to be happy. He just wants big commission checks. Steve knows that he’s been a huge help in training me in the last 7 months since I’ve been here and continues to do so. So if I make a mistake, blame Steve. LOL.

- Brian Lottich

Mike has been involved in the Sovos tax conversion project, in the determination of how to input EVERY international order, and in overseeing the Tax Department. It has been a tremendous amount of extra time spent after hours, and he is the consummate professional throughout it all.

- Richard Wright

To: Mark Marro Mark has done a great job delivering Dell communications for numerous POs involving various Dell Reps. Mark has taken the time to mentor, and help me grow. He has a great personality, and wants to see others succeed.

- Josh Stern


To: Jim DiGiovanni

To: Harshen Shah

He is always quick to respond and help with any issues when trying to find purchasing information regarding a product line. He is always upbeat. And he has an awesome laugh. :-)

Harshen and I have worked and teamed up on some big projects over the last year and is a great asset to the Professional Services team.

- Gina Drogowski

- George Laberis

To: Ben Sala

To: Angela Vance

I am grateful for the years you have committed to ConRes and sticking through the hard times. Thanks for your loyalty.

Always helpful and goes out of her way to assist with any issues that we encounter.

- Laura Donnell

- Michael Carels

To: Maureen LeClair She has helped so much with all of the Wiley invoice issues.

- Gina Drogowski


To: Katelin Downer Katelin has been such a critical component in keeping the Board of Pensions a close customer. She works tirelessly with them on many projects and for that, I am grateful for her.

- Rich Mancini

To: Anna Swicklik Thank you for helping me to stay on top of things and being there to listen to me when I need to talk through my feelings.

- Wendy Lu

To: Mark Boisvert

To: Jen Woods

Mark works so proactively and keeps things running smoothly. He’s creative and full of energy – he makes work fun!

I am grateful to Jen Woods because she does everything and does it with a smile.

- Liz Costerisan

- Angela Vance

To: Elissa Manfredi I am grateful for Elissa for stepping up when she needs to.

- Angela Vance


To: Jervanna Krug To: Tina Martinez Tina is truly the backbone of our sales team. She doesn’t get nearly the appreciation she deserves because most of what she does is behind the scenes. If not for her on-the-ball, detail-oriented expertise the wheels would come off the cart in short order. Our customer order satisfaction is top notch thanks in large part to Tina. Thank you, Tina! I appreciate everything you do.

- Tamara Stapleton

Jervanna makes my day so much easier by picking up and handling my toughest account. With her support, I’m able to concentrate on my OEM Accounts. She also is always ready and willing to help if I were ever to ask!! She truly is a joy to working with.

- Donna Wiegmann

To: Lori Smith I am grateful for this person because she is one of the main people I deal with in credit, and she always makes me smile, even when I don’t want to. She helps keep all my accounts running smoothly. Thanks!

- Diana Rotelli


To: Rich Mancini

To: Brooke Thielemann

When Rich and I go on client visits, there is a lot of energy in the air. Rich has a sense of having clients warm up immediately and engage in lengthy conversations.

I am grateful to Brooke for being supportive both professionally and personally. I am thankful to Brooke for her willingness to offer help when not expected.

- Gary Binns

- Laura Donnell

To: Liz Costerisan I am grateful to Liz for organizing the Connected Women events. They were inspiring and helped me during the lockdown.

To: Paul Begley I am grateful to Paul because he is always looking and thinking outside the box.

- Angela Vance

- Indrani Dey

To: Rachel Mullin Rachel is always so patient and always has a “can do” attitude!

- Laura Leonti


To: Lou Novakis

To: Jennifer Woods

In the old days of ConRes, Lou used to give me some great advice. To this day, I still remember what Lou had said and it had made me a better person.

Jen, Is amazing at her job always willing to help. So glad to have her as a co-worker and friend for 25+ years thanks to ConRes.

- Gary Binns

- Dawn Chappell

To: Sam Daranikone

To: Taylor Brown

I am grateful for this person because she is always upbeat, never complains about work, and never questions my motives...lol

I am grateful to Taylor because he is always very pleasant and quick to help.

- Diana Rotelli

- Angela Vance

To: Lou Novakis I am grateful to Lou because he has a solution to everything.

- Angela Vance


To: Sarath Phal

To: Jen Woods

Thankful for all of the manuals she has processed for Wiley. Since the pandemic has started we have created 93 manuals for Wiley, many of which have been very labor intensive.

Jen helped avert a Microsoft Licensing issue by finding a creative work around and now has us in position to potentially win the clients CSP business.

- Gina Drogowski

- Brian O’Connor

To: Bob Diorio

To: Elizabeth Costerisan

I am grateful to Bob for being such a handson manager. He is always looking out for his ConRes family.

I am grateful for their positive energy and willingness to lend a hand whenever needed.

- Angela Vance

- Anne Brosnan

To: Jessica Romano I am grateful for Jessica for always helping us sharpen our skills.

- Angela Vance


To: Mike Carels To: Lena Maxwell I came to ConRes about 6 weeks before we were all asked to work from home. In that time, I had been trained and mentored by Lena. As we know, working remotely has been a challenge for many of us. Lena has gone above and beyond training me. She is always there with every question I have. I am entirely grateful for all her help. Her willingness to assist me has made me successful to date. She’s definitely a ConRes asset.

- Annita Votano

I really appreciate the work Mike has put in with my client ACCC. We’ve had weekly meetings that Mike has organized and taken notes and provided feedback to everyone on the calls. He been organized and has kept our project on time and on target. He’s been doing a great job!

- Rich Mancini

To: Bryan Kram Bryan and Jim and the whole lab are very helpful pushing orders out the door by having units ready to ship and helping me know if there are any issues that we need to fix before they ship and I really appreciate it!

- Brian Lottich


To: Dave Thorne

To: Wajid Ali

David and the MIS team have been a big help to me with many SAP questions or any other computer issues that have been presented to them and I sure appreciate it!

Wajid approaches anything thrown at him with a positive can-do attitude, and is always willing to help out his co-workers. He’s awesome to work with!

- Brian Lottich

- Andy Chiquoine

To: Laura Drinkwater

To: Richard Crehan

I am grateful for this person because she works hard, is diligent and is a contributor to the HR Team.

Rich always has an open ear and assists on the harder networking issues. Much appreciated!

- Cathy Shattuck

- Jeffrey Brown

To: Dan Rota He always helps me with Amalgamated at the drop of a hat.

- Gina Drogowski


To: Alexander Gaetz

To: Ken Bernard

I’m thankful for Alex’s willingness to work hard above what is required. He is never reluctant to give a hand and has the skills to solve any problem thrown his way.

Ken’s attention to detail and technical expertise makes him an invaluable member of our team. He’s hard working and meticulous and I sincerely appreciate him.

- Matt Wright

- Tamara Stapleton

To: Bob Heterich

To: Stephanie Desmarais

Bob is always a pleasure to speak with. Positive attitude and extremely responsive. I appreciate anytime I work with him.

I am grateful to Steph because she does everything and does it with a smile.

- Chris Ross

- Angela Vance

To: Lori Smith All of her assistance with releasing and re-releasing all of our orders.

- Gina Drogowski


To: Kevin Bergin Kevin is responsible for the SNI inventory. Year after year he demonstrates total control of the inventory by having no net missing inventory after reconciliation. He does an excellent job.

- John Perkins

To: Carol Cavalier She is kind and generous. And wanted to say thank you again for taking the chance on me and hiring me again at ConRes.

- Vicki Freitag

To: Lou Novakis

To: Jim DiGiovanni

Thanks you for all your support, guidance and patience. You always have a positive attitude and keep me smiling. Cheers!

I am thankful for this person’s diligence and assistance and helping us to meet deadlines.

- Carol Cavalier

- Wendy Lu

To: Lisa Starr I am grateful to Lisa because she helps keep everything running smoothly.

- Angela Vance


To: Jill Flanagan I am grateful for Jill because she goes the extra steps to make things work well between our departments. She will always find the answer to the question you ask. She is always around to just check in and make sure we all have what we need. Having coworkers that really care about how you are doing when we may feel disconnected from time to time is what makes our working environment productive.

- Suzanne Hersey

To: Chris Ross Chris is a subject matter and sales expert and I try to include him on almost all of my daily customer interactions. He’s always an optimist with a friendly disposition and ready to help at a moments notice. He makes this job which at times can be tough/ frustrating, exponentially more enjoyable.

- Dan Cohen

To: Diana Rotelli Diana was a HUGE help in managing all of our Wiley warehousing orders. It was a ton of work and a lot of pain to deal with but she always helped us out and I am grateful that it was a success!

- Scott Dinella


To: Lou DeMarco

To: Deion Hu

I am grateful for this person because he is always there to help, listens and do whatever he can not just for me, but for our customers and for the office.

Deion is very flexible, always ready to assist, and one of the smartest people I know. No nonsense, gets the job done, and never complains.

- Denise Kleiner

- Paul Begley

To: Cathy Shattuck

To: Laura Donnell

I am grateful for Cathy because not only is she an excellent manager, she is an excellent mentor to me.

Thank you for being a terrific manager and helping us get through these tough times.

- Michelle Varga

- Wendy Lu

To: Andrew Baicher Tremendous teammate, provides great insight when needed. Great to work with.

- Mike Weber


To: Karen Dolan I am grateful for this person because she has unending patience when dealing with all the complicated processes that are SAP billing. She keeps things positive and always follows up.

- Diana Rotelli

To: Bryan Muise I am grateful for the support Bryan provides to me on a daily basis. I appreciate the extra work he does for my demanding accounts.

- Carl Smith

To: Danielle Welch

To: Gina Drogowski

Because she is always so helpful and willing to step up and help out. Just so great to work with!

Your support and team approach is always consistent no matter what geography you work in.

- Anna Swicklik

- Lou DeMarco

To: Tom Beckett He helped so much with all of the Wiley warehouse orders.

- Gina Drogowski


To: Kevin Bergin To: Shawn Timmerman Shawn is one of the most reliable workers at ConRes. I can always count on him to get the job done. Shawn and I have been together for over 20 years and it’s been a great partnership. Shawn has been a mainstay for branch 50 and everyone comes to him for direction and advice because he knows everything. Shawn is a fantastic ConRes employee and a big eater so that turkey on Thanksgiving doesn’t stand a chance. Shawn Timmerman will be in the ConRes Hall of Fame someday!!!

- Tom Picchietti

I have worked with Kevin for over 20 years. With all the complicated roll outs and deployments we have done in the warehouse, he has always kept precise and comprehensive spreadsheets that without them, things would not go so smooth! His vast knowledge of the interworkings in the warehouse are truly indispensable.

- Heidi Wiley

To: Katelin Downer She is and always has been helpful when working with us in MIS. Her knowledge and diligence to get the job done. Her motto is and has been “Keep moving forward.” I appreciate all she does and she’s just a great person overall!

- Craig Sanford


To: Mark Inman

To: Louis Novakis

I am grateful for Mark Inman as he is always putting in 100% effort and increasing his knowledge and providing excellent support to all of our customers. Thank you Mark.

I am grateful for this person for all of the help he has provided to the HR team. He is great to work with!

- Jim Walsh

- Cathy Shattuck

To: Karen Dolan

To: Antien Ho

Karen’s sense of humor helps me get through the day and she is a dependable contact for billing questions.

Strong knowledge in network and presentation skill. Very pleasant to talk to and always responsive.

- Barbara Laighton

- Pete Koulouris

To: Paul Begley Grateful for Paul’s involvement in MIS multiple projects and daily grind!

- Sam Song


To: Wayne Masota

To: Sam Patterson

I am grateful for this person because he is always on top of the order shipments, and keeps my dept alerted to anything that needs to be addresses. Thank you!

We work great together on customer opportunities. We both try hard for the one goal – Get to the next meeting and develop the relationship.

- Diana Rotelli

- Gary Binns

To: Will McNatt

To: Mark Inman

I am grateful for Will being a great part of the team and always working to help when needed.

Thank you Mark, for your winning attitude! I appreciate your hard work and dedication.

- Wendy Lu

- Tamara Stapleton

To: Kevin Bergin He helped so much with all of the Wiley warehouse orders.

- Gina Drogowski


To: Joyce Ricci Joyce has been wonderful guiding me through ConRes as we continue to work remotely. We collaborate together on many things and I am thankful to have her. Joyce’s knowledge has been a great deal of help to me. Thank you, Joyce, for all you do.

- Annita Votano

To: Suzanne Hersey

To: Lou Novakis

I am grateful for you, Sue, because of all the effort you pour into the orders. I can see that you truly care with your attention to detail. You do a good job and I appreciate you supporting the business and your willingness to help.

Lou is a big help to me for all sorts of legal issues with my POs and vendor forms and he is very quick and thorough responding. He is also a very nice guy! Thanks, Lou!

- Ben Buxton

- Brian Lottich


To: John Perkins

To: Rebekka Popov

I am grateful for this person because I can go to him with any inane question and he’ll take the time to explain it and discuss until I’m satisfied. Thanks!

I am grateful for this person because she is always trying to help me be a better person, makes me laugh and keeps life interesting.

- Diana Rotelli

- Wendy Lu

To: Peter Mirabile

To: Barbara Laighton

I am grateful for Pete because he’s always available, knowledgeable, helpful, and seems to always go above and beyond.

I am grateful for your help with being prompt in completing purchase orders for me.

- Stephanie Desmarais

- Indrani Dey

To: Chet Brown He helped so much with all of the Wiley warehouse orders.

- Gina Drogowski


To: Jessica Romano

To: Michael Santaniello

I am grateful for Jessica because she helps make my life easier. Jessica provides myself, Larry, and Bob with outstanding support and make sure we are on tops of things.

He always steps up to the plate to help me out whenever I am out of the office or when I am inundated with work.

- Louis Novakis

- Gina Drogowski

To: Tim Mitkus

To: Rich Mancini

I am grateful to Tim because he has a great sense of humor is always quick with a smile.

I am grateful to Rich because he is very pleasant and a very nice person.

- Angela Vance

- Angela Vance

To: Thomas Cormier He helped so much with all of the Wiley warehouse orders.

- Gina Drogowski


To: Diana Rotelli

To: Michelle Varga

I am grateful for this person because she is always there in a pinch, is supportive, and brings her own knowledge and experiences to a situation.

I am grateful for this person because she is a pleasure to work with and gives 110% no matter which project she is working on.

- Suzanne Hersey

- Cathy Shattuck

To: Dave Riley

To: Bryan Muise

I am grateful Dave Riley because he is always is quick with a smile and a very kind person.

Bryan is extremely helpful to me with answering any questions I have about order operations.

- Angela Vance

- Connor Arsenault

To: Karen Dolan She is beyond helpful when it comes to PS month-end billing!

- Jessica Romano


To: Lori Smith

To: Joy Waters

Lori has an amazing attention to detail and stays on top of any issues that come up. She is always eager to learn how processes work in our department.

I am grateful for Joy as she helps us with a good part of our revenue and business. She is great to work with.

- Suzanne Hersey

- Jim Walsh

To: Matt Sanuth

To: Sue Mullins

All his help at Intellia. He has been very responsive and totally in control of the entire project.

She always jumps to help anytime I have had issues with getting vendors payment information.

- Brian O’Connor

- Gina Drogowski

To: Rico Donati I am grateful to Rico because this man gets it done!

- Angela Vance


To: Jim Keady

To: Jim DiGiovanni I am grateful to Jim DiGiovanni, because he has helped me so much on my new role. He is patient. He really looks out for his purchasing team and others in ConRes. He can be on vacation, but if we need his help he is there to help us always. I worked with Jim for many years and it’s so pleasant working with him.

- Brenda Bodine

I am grateful for Jim Keady as he has always run this division with the success of the division in mind while at the same time being great to his employees and motivating us to be a part of the success of this great division. Thank you, Jim!

- Jim Walsh

To: Jen Jaczko I am grateful to Jen because she is ALWAYS willing to lend a helping hand to get the job done! She also lends a fresh prospective and always willing to see anything from all angles. Thank you, Jen!

- Angela Vance


To: Angela Vance

To: Dave Bader

I am grateful for Angela because she is a pleasure to work with and has taught me a lot throughout the 5 and a half years I’ve been with ConRes!

I am grateful to Dave for his devotion to his customers and to his team. He always finds a way to make it work.

- Carly Spirito

- Angela Vance

To: Matt Wright

To: Anthony Rice

I am grateful for always supporting my efforts at TJX and working extra hard to achieve sometimes impossible timelines.

I am grateful that you chose to join our team. Your positive attitude is contagious.

- Carl Smith

- Laura Donnell

To: Jill Flanagan I am grateful for you giving your best every day. Cheers!

- Carol Cavalier


To: Michelle Varga

To: Tom Beckett

I am grateful for Michelle as she is always there to help out with whatever is needed. I have learned so much from her and enjoy working with her everyday!

I am grateful for Tom, He has been patient and shown great guidance on training me in my transfer to the warehouse. Much appreciated!

- Laura Drinkwater

- Corey Fournier

To: Mark Boisvert

To: Diana Rotelli

I am grateful to Mark for always having my back and for always pushing me to be better.

I don’t know what I would do without all her help with international orders :)

- Rachel Mullin

- Michael Walsh

To: Corey Fournier He helped so much with all of the Wiley warehouse orders.

- Gina Drogowski


To: Lori Smith To: Anna Swicklik I am grateful for Anna because ever since coming to ConRes she’s been extremely helpful in every way possible! She allowed me to shadow her, she was extremely helpful when I closed my first deal, and even has given me a bunch of great restaurants to try since we’ve talked about how much we love to eat! She’s been a great teammate and I’m super thankful for her!

- Anthony Rice

Lori is so busy but always takes those precious seconds to reply if there is a question – which can make all the difference to an order being entered correctly. She will even get on Webex if needed. She is very proficient in her job. I give THANKS to Lori.

- Robin Diamond

To: Steve Wade I am very grateful for Steve Wade because he is an excellent manager, and everything he does helps me to become more successful. He constantly looks to remove barriers to success and to add assistance to help us. Thank you Steve!

- Jim Walsh


To: Connor Arsenault

To: Tom Cormier

Connor has an amazing attention to detail and stays on top of any issues that come up. He is always eager to learn how processes work in our department.

I am grateful for this person because he always makes sure I have the correct info, and helps me when I have questions! Thanks!

- Suzanne Hersey

- Diana Rotelli

To: Lou DeMarco

To: Larry Schlindwein

He is the best boss man. He is understanding and willing to help whenever and wherever he can.

I am grateful to Larry because he has the best laugh I have ever heard!

- Gina Drogowski

- Angela Vance

To: Blair Foxwell I am grateful Blair because she is very organized and sassy.

- Angela Vance


To: Lou DeMarco

To: Karen Craig

Lou is someone that has always been willing to help and offer advice. Fun to be around and makes working at ConRes a better place for me and others.

I am grateful for this person because she always responds to my emails promptly and helps smooth the way for prompt billing. Thank you!

- Chris Ross

- Diana Rotelli

To: Karen Dolan

To: Katelin Downer

She is always on top of making sure any blocked orders get released and invoiced for month end.

I am grateful for her help with the telephone upgrade and the Masergy project.

- Gina Drogowski

- Indrani Dey

To: Jonathan Igoe I am grateful for your help with the supporting MIS projects!

- Indrani Dey


To: Sean Carlson I am grateful for Sean because of the way he is always willing to help out the team. Sometimes its just grabbing the work no one else wants to do or filling in for sick co-worker. Volunteering to learn new things or do a task that needs to be done. I’m thankful for Sean for always being there for us all.

- Oliver Williams

To: Bill Steele Bill has been an indispensable lead for numerous projects I’ve worked on. He is also always up on the latest technical solutions on the market and has a knack for creative problem solving. I’m thankful for the inspiration Bill has been to me to pursue excellence in my career.

- Matt Wright

To: Robyn Sanscartier I am grateful for this person because she has maintained the same level of efficiency that she had when the office doors were open. We receive our supplies on time, and correct, which keep sus running smoothly. Thank you!

- Diana Rotelli


To: Anna Swicklik

To: Steve Culot

I am grateful to Anna for helping me relate and appreciate her generation. I appreciate Anna for her ability to give honest feedback in an encouraging and supportive way.

I attribute much of my success to Steve. He has been very instrumental in assisting me with closing key business opportunities within my territory.

- Laura Donnell

- Ken Harris

To: Jackie Hughes

To: Mark Giannelli

I am grateful to Jackie because she is superwomen. 3 kids under 4 and makes it look easy.

For always assisting on request and filling in the blanks of our services offerings.

- Angela Vance

- Lou DeMarco

To: Earl Jackson Hard worker, constantly bombarded with tickets and pushes through. Much appreciated!

- Jeffrey Brown


To: Annita Votano Annita has been very helpful with sending out email campaigns within my territory. We hope to gain more visibility and numerous opportunities as a result of her work.

- Ken Harris

To: Gina Drogowski Gina has been a huge help over the years supporting me in all my accounts. I wouldn’t be able to really succeed without her!

- Scott Dinella

To: Bill Ingerham

To: Eric Hann

I am grateful for Bill because he has the cleanest report anyone has ever seen and we love him!

He has been a awesome help all year long. Always pleasant to talk to.

- Angela Vance

- Robyn Sanscartier

To: Wayne Masota He helped so much with all of the Wiley warehouse orders.

- Gina Drogowski


To: Dave Mancusi I remember when Dave was Inside Sales for Nuance. We had done a lot of work for them in the past. Today, Dave is a true go-getter Account Executive. Dave has a great way of engaging clients and getting them excited about projects. Dave has made his billable engagements for me challenging and fun at the same time.

- Gary Binns

To: Russ Gamber Russ supports me on multiple levels. I can be real and honest with him about challenges and frustrations that I am facing and he always seems to help me blow off steam and get refocused. I admire his constant daily grind since things are never easy.

- Jervanna Krug

To: Gary Binns I am grateful for this person because he helps me be a better sales rep. He makes himself available to be on customer calls. He assists me when I need support for trainings and certifications and learning.

- Rich Mancini


To: Vicki Freitag

To: Rebekka Popov I appreciate Rebekka for challenging myself and others to be better. I am grateful for her support and protectiveness of those close to her. I am thankful she has been a valuable member of our team.

- Laura Donnell

Vicki helped me find a work-around and delivers every single invoice for Global to me individually, saved in the correct format that the customer wants to see it. It’s these type of extra steps that make doing business with ConRes a great customer experience.

- Brian O’Connor

To: Sean Oskar “Sean the GREAT” always goes above and beyond to support internal ConRes users. When necessary, he makes time to troubleshoot or answer questions about internal IT network issues, setup, provide guidance and recommendation, etc. He has saved ConRes more times than I can count!

- Katelin Downer


To: Kevin Brown

To: Carol Cavalier

Kevin is hard working and honest – he gives feedback and genuinely wants to see improvements. He rolls up his sleeves and works tirelessly for his customers.

She is kind and generous. And wanted to say thank you again for taking the chance on me and hiring me again at ConRes.

- Liz Costerisan

To: Rich Mancini I have worked with Rich for many years. He is great to work with, very kind & helpful.

- Dawn Chappell

- Vicki Freitag

To: Greg Llewelyn He too has been a great help all year long. Always pleasant. Thank you!

- Robyn Sanscartier

To: Ann Mulligan I am grateful for you giving your best every day. Cheers!

- Carol Cavalier


To: Karen Dolan

To: Bill Ingerham

I am grateful to Karen for all her hard work and dedication. She continually helps me with invoicing issues and making the changes needed to get it right!

I am grateful for Bill because... he always goes the extra mile, and I am always so appreciative of his accurate and quick work!

- Jolie Hinnendael

- Jaclyn Hughs

To: Jim Ed McCann

To: Susan Mullins

Jim is a dedicated and hardworking manager. Always there to help, guide, or just be there to listen.

I am grateful for her help and patience with resolving all invoice related issues.

- Joe Cardia

- Indrani Dey

To: Job Mwangi I am grateful for you giving your best every day. Cheers!

- Carol Cavalier


To: Laura Winfrey To: Chris Trenn I am grateful for Chris’ leadership in the trenches. Chris has been willing to attend any and all meetings that I invite him to with prospective customers, and is always willing to jump in when he notices that I need an assist. His guidance on all things Kraft Heinz has helped us build the relationship with KHC as we continue to grow deeper and wider within the account. Thank you, Chris!

- Jesus Farfan

Laura goes above and beyond what is asked for her. She even supports my efforts when she is out of the office on a day off. I wouldn’t know what I would do without her and I hope I never do. She is a true joy to work with.

- Donna Wiegmann

To: Rachel Mullin Am so grateful for her spirit and drive to maintain a level of optimism for all of us during the pandemic. She has offered great ways of interacting in the ways that we can now, to still enjoy each other’s company.

- Diana Rotelli


To: Rico Donati

To: Ryan McCann

Rico is always happy to step in and help get more margin on a renewal or help push things through. So helpful and so great to work with!

Ryan has with a great attitude stepped up to help facilitate urgent quotes in tricky timing scenarios. Love working with Ryan! Thank you, Ryan.

- Anna Swicklik

- Josh Stern

To: Jim McCann

To: Lou Novakis

I am grateful that you continue to believe in me. Thanks for being supportive throughout the years.

Grateful for Lou’s help on many different projects, advice and overall as a mentor!

- Laura Donnell

- Sam Song

To: Sarath Phal She is beyond helpful when it comes to PS month-end billing!

- Jessica Romano


To: Jim Keady

To: Kamlesh Patel

Who says upper management doesn’t deserve appreciation? Not me! Thank you, Jim, for all of your support and for driving us all to success this year.

Kamlesh is a true professional who is so seasoned and knows his material well. Never feel worried putting him in front of any client.

- Tamara Stapleton

- Danielle Bragin

To: Lou Novakis

To: Dan Orlak

Not sure where this company would be without him. He’s the glue that holds PS together, for sure.

I am grateful Dan because he is very determined and doesn’t give up easily.

- Jessica Romano

- Angela Vance

To: Chris Ross Chris follows through on everything he says he’s going to do!!

- Danielle Bragin


To: Tom Beckett I am SO grateful for Tom! His depth of knowledge on how things are processed into the warehouse and ALSO in SAP is indispensable. Any time I have questions on how to process an order so as to not disrupt the flow of receiving, he is always willing to take the time to help. Thank you, Tom!

- Heidi Wiley

To: Bill Van Vooren

To: Liz Costerisan

I am grateful to Bill for his dedication and hard work. He has always gone above and beyond to make sure that all orders are prepped and shipped in a timely manner. His dedication to detail makes my job easier, and I am thankful for that!

I am thankful to Liz for taking on the needs of the branches and for being a sounding board for us. I am grateful for her commitment to the ConRes women though establishing ConRes Connected Women.

- Jolie Hinnendael

- Laura Donnell


To: Bill Van Vooren

To: Connor Arsenault

Bill has always assisted the MIS department when we weren’t able to drive to Nashua. He has never let us down and has always been helpful and reliable.

Connor is always willing to help, not just me, but any of the sales reps. He is incredibly reliable and very detail oriented.

- David Boucher

- Brian O’Connor

To: Beth Reiner

To: Diana Rotelli

I am grateful for Beth because she is always keeping us on our toes and always has our back.

Diana Is always helpful with any questions I have. She is kind and funny.

- Angela Vance

- Dawn Chappell

To: Diana Rotelli I am thankful for all their help, knowledge, guidance and friendship.

- Wendy Lu


To: Diana Rotelli I go to Diana for all sorts of questions and assistance with our system, order questions, etc. Diana always responds right away and helps me with such a generous spirit. I kid her that she is my “Go To Person”. I appreciate her and I am very thankful to her for everything that she does!

- Donna Paulish

To: Mark Leibowitz I am grateful for Marc being the technical lead for a large data center project at ACCC. Marc has been instrumental in being the “go-to guy” for all the work involved with the migration. His background and knowledge has been integral to make sure this project was successful.

- Rich Mancini

To: John Perkins John always comes through for me when I need his help. His calm and cool demeanor is so refreshing when dealing with issues that I am not familiar with. He is responsive and follows through until the end.

- Jervanna Krug


To: Joy Waters

To: Liz Costerian

Joy is very helpful to me with Distributor sale pricing and leads and any questions that I have related to distributor vendors and processes and is much appreciated!

Thank you for all your innovation and hard work making continuous improvements to ensure that ConRes remains an excellent place to work. :))

- Brian Lottich

- Elissa Manfredi

To: Diana Rotelli

To: Brenda Bodine

I am grateful for you for always being upbeat and positive and willing to lend an ear. Cheers!

I am grateful for this person for all her hard work and dedication.

- Carol Cavalier

- Wendy Lu

To: Terence Ryan He helped so much with all of the Wiley warehouse orders.

- Gina Drogowski


To: Danielle Welch

To: Stephanie Desmarais

I am grateful to Danielle for her integrity and loyalty to her work. I admire and appreciate her kindness and concern for others. Her philanthropic spirit is contagious.

I’m grateful for Stephanie for always going above and beyond not only for her colleagues but also for our customers! Thank you, Stephanie!

- Laura Donnell

- Agnes Kalinowska

To: Ben Sala

To: Richard Crawford

We work great together as a team and Ben is looking to introduce new technologies to his clients.

Great on taking notes and sharing with others how to fix SAP issues.

- Gary Binns

- Dave Thorne

To: Lori Smith I am grateful for you giving your best every day. Cheers!

- Carol Cavalier


To: Brenda Bodine

To: Rico Donati

Brenda has an upbeat, positive attitude every day doing her work. She is efficient, accurate and a pleasure to work with. Thank you for your hard work!!

Thank you for making our team such a great one to work on! I am happy to be a part of it! :)

- Elissa Manfredi

- Elissa Manfredi

To: Tom Beckett Tom is a go-to guy, anytime you need help for any reason, he’s right there to help.

To: Tracy Finney She is always super helpful with purchasing issues, especially with dealing with Dell.

- Gina Drogowski

- Chet Brown

To: Keith Stokes He helped so much with all of the Wiley warehouse orders.

- Gina Drogowski


To: Rick Nagengast Not only am I grateful that Rick and Jimmy hired me, but also for their mentorship, trust and faith in believing in me over the last couple years. Their real-time communications have been fantastic. They are on top of all urgent scenarios. Together, we have won so far almost $1 million in POs just this quarter. Thank you, Management.

- Josh Stern

To: Chris Ross Chris is instrumental to my success. His outof-the-box thinking drives new sales and helps us differentiate ourselves in a very competitive landscape. His business acumen is second to none. I am very thankful that I can learn from and lean on him during our sales campaigns.

- Jon Gika

To: Lou Novakis I am grateful for Lou because he helps guide me thru the continually changing security needs for Raytheon, making sure that we are compliant and able to grow within the account. He is wonderful to work with!

- Jolie Hinnendael


To: Bill Ingerham

To: Patricia Davison

He is an extremely hard worker and is always on top of his game. Bill deserves recognition for being amazing at his job!!

Just because :) One of the nicest people I’ve met – Miss seeing her in the office!

- Blair Foxwell

To: Steve Wade Thank you, Steve, for your leadership and support. Go West Region!

- Tamara Stapleton

To: Anthony Abate I am grateful for Anthony because he is a genius!

- Angela Vance

- Jessica Romano

To: Heidi Wiley She works incredibly hard, works early, works late, cares about others.

- Nick Novello


To: Dave Boucher

To: Anne Brosnan

I am grateful for your help with end user support!

I am grateful for Anne’s helping me with collaboration tools.

- Indrani Dey

- Indrani Dey

To: Richard Crawford

To: Sam Daranikone

I am grateful for your help with end user support!

- Indrani Dey

To: Laura Donnell She is a great boss and amazing to work for!

- Anna Swicklik

I am grateful for this person’s hard work and dedication.

- Wendy Lu


To: Gary Binns Gary gets customers what they need when they need it 100% of the time. He works nights and weekends to help close opportunities and deals, and I always feel confident introducing him to customers knowing he will knock it out of the park. He also goes out of his way to educate sales on emerging tech trends and is just a great person to work with!

- Sam Patterson

To: Suzanne Hersey Actually - Suzanne and Diana - the Order Entry team. I came on board at the beginning of COVID and had to learn most of my job online - via Webex, questions, mistakes, and more questions. The team is what makes it happen. THANKS to both Suzanne and Diana.

- Robin Diamond

To: Scott Dinella He is the most amazing outside rep I have ever worked for in the 15 years I have worked at ConRes. I could write a book about him, but I don’t want to embarrass him. Thanks for everything, Scotty :-)

- Gina Drogowski


To: Katelin Downer

To: Tracy Finney

Her perseverance and commitment to assist colleagues. Big or small!

I am grateful for this person’s hard work and dedication.

- Sam Song

- Wendy Lu

To: Tracy Finney

To: Austin Gilbert

I am grateful Tracy because she is sweet and sassy!

- Angela Vance

To: Frank Guarino I am grateful for your help with end user support!

- Indrani Dey

Has shown tremendous growth and always has a great attitude!

- William Lucas


To: Suzanne Hersey

To: Bill Ingerham

I am thankful for this person’s thoroughness, accuracy and assistance.

I am grateful for this person’s hard work and dedication.

- Wendy Lu

- Wendy Lu

To: Will Lucas

To: Rachel Mullin

Always there if you need assistance on a complicated issue.

- Jeffrey Brown

To: Job Mwangi I am grateful for Job because he can find anything!

- Angela Vance

Rachel is always on top of the manufacturer marketing campaigns.

- Gary Binns


To: Ken Barnard

To: Shawn Byrne Shawn is always calm, cool and collected under any circumstances. Even with his massive work load he makes himself available for any question I may have. He is always willing to assist when I am struggling to get something completed. It amazes me what he can juggle in a day and still remember every little detail.

- Jervanna Krug

I am very grateful for Ken Barnard and he has always shown the dedication to his job to always do an excellent job and to support me and my territory and create success for me and all of the reps he supports. Thank you, Ken!

- Jim Walsh

To: Stephanie Desmarais Steph has had one hell of a year – but she’s shown up every day with class, humor and a ton of worth ethic. She is definitely someone that makes ConRes feel like a family company!

- Liz Costerisan


To: Peter Mirabile

To: Lori Smith I am grateful for your diligence in reviewing all my orders, I know sometimes we can’t choose when orders come through or what’s urgent or not, but you always do your best to tackle things. I know sometimes we butt heads because we have different goals, but I appreciate all the time and effort over the years supporting the business.

- Ben Buxton

I appreciate the time, energy and effort that Pete puts in everyday. He has a lot of responsibility for the direction of the company and does a tremendous job. Even with a busy schedule, he continues to make himself available to help all the reps be successful.

- Rich Mancini

To: Angela Vance Angela is amazing at investigating the best way to accomplish a task. She knows who to involve and has knowledge of past situations to use get us the end result needed. I feel grateful for her constant support.

- Jennifer Jaczko


To: Lou Novakis

To: Chris Ross

I am grateful for your help with compliance related work.

Grateful for all that you do, Chris. Thank you, sir!

- Indrani Dey

- William Ferreira

To: Diana Rotelli

To: Diana Rotelli

Diana is knowledgeable, always willing to help, and gets results.

I am grateful for your help with the SOVOS project!

- Joe Cardia

- Indrani Dey

To: Craig Sanford I am grateful for your help with the Masergy project.

- Indrani Dey


To: Carol Cavalier

To: Mike Carels

I am grateful for all your help and support.

I am grateful to Mike because he is “ConRes”!

- Leslie Moakley

- Angela Vance

To: Lou DeMarco

To: Jill Flanagan

Always with positive energy, love to work with him.

- Kamlesh Patel

Am grateful for this person’s patience, assistance, and humor.

- Wendy Lu

To: Suzanne Hersey All of her help processing the Wiley international orders.

- Gina Drogowski


To: Jackie Hughes To: Stephanie Desmarais I am so grateful for Stephanie! Beyond her expertise with all things Cisco, She is also extremely knowledgeable with Excel and at the ready to answer any questions I have! She is truly inspirational with her hardworking ethics and attitude towards life. Things could be blowing up all around her but you will always see her handle it with style and grace. Oh, and a beautiful smile to boot!

- Heidi Wiley

I am grateful for Jackie because she truly makes each one of my days brighter! She always lends a helping hand with any of her coworkers, and she is a hard worker. She is a dedicated employee, mother, and friend and I am very thankful for Jackie and her beautiful friendship!

- Blair Foxwell

To: Gary Binns Gary is always willing to help. He will jump on a call and help even when he is busy and doing multiple tasks. As someone trying to break into accounts it is beyond helpful to know I have someone willing to help.

- Danielle Welch


To: Bill Ingerham

To: Brooke Thielemann

He is always super helpful with any purchasing issues!

Am grateful for Brooke’s years of service and helpfulness.

- Gina Drogowski

- Wendy Lu

To: Sean Oskar

To: Vicki Freitag

Grateful for Sean’s eagerness to help when asked!

Vicki Is always helpful and kind.

- Sam Song

To: Virinia Lyon Always answering questions when needed!

- William Lucas

- Dawn Chappell


To: Stephanie Desmarais To: Ben Muise I am extremely grateful for Ben, his wisdom and intellect. Ben created exponential value with my client at Ametek. His architecture of DR for David has opened up new doors to additional revenue streams. He has earned the respect of a man who is extremely IT savvy, helping build a wonderful foundation to a long-term business partnership. Thank you, Ben.

- Josh Stern

I can always count on Steph to step up when I need something urgent or help with something. She always makes time for me when I reach out and has been a co-worker I can count on for moral support and getting the task at hand done.

- Jervanna Krug

To: Rachel Mullin I am SO grateful for Rachel! Any time we are in a pinch with presentations or need help with getting ConRes logo gear, she never lets us down! She responds right away with a solution. Thank you, Rachel!

- Heidi Wiley


To: Katye Pederzani

To: Connor Arsenault

I am grateful for Katye because she is awesome!

Always willing to help out and never complains.

- Angela Vance

- Joe Cardia

To: Cathy Shattuck

To: Renee Kramer

Grateful to Cathy for understanding when others don’t!

Always answers my questions when needed!

- Sam Song

To: Steve Watkins Always willing to help out.

- William Lucas

- William Lucas


To: Diana Rotelli Diana is someone I can always go to that is willing to help me with whatever task I need help with. She goes above and beyond to help get things done even under high pressure timelines. We can vent and struggle together then thank each other for making miracles happen. Diana is a vital role and support to my everyday duties and I could not survive some days without her support.

- Jervanna Krug

To: Nick Rotunno Nick has been very helpful as I continue to learn the ConRes ropes. He is always quick to respond to any and all questions I have, and willing to offer his insight and expertise. He has been very helpful my first 18 months with the company and is an awesome teammate.

- Jesus Farfan

To: Donna McCulloch Because good leaders are hard to find. Donna is such a blessing to our company, but especially our region. I feel blessed to have a manager that respects me and pushes me daily to be my best, by leading by example.

- Amber Patton


To: Mike Scholl

To: Robin Diamond

He is always super helpful with any purchasing issues!

All of the orders she enters for me.

- Gina Drogowski

To: Sean Carlson Great employee and always willing to learn.

- William Lucas

To: Tim Perkins Excellent 3rd shift supervisor.

- William Lucas

- Gina Drogowski

To: Janine Raynor Thank you for all you do!

- Jessica Brouillette


To: Donna Wiegmann I am so grateful to Donna on so many levels. She helped to shape me into my role today and has helped to guide me over the years when I needed it. She puts in the daily grind and gets tasks done. Not to mention the deep belly laughs she provides on many occasions from random things. It's something I miss most about not being in the office these days.

- Jervanna Krug

To: Peter Mirabile Pete goes above and beyond at all time- he’s always professional, composed and works so hard at making everyone else at ConRes look good. He rolls up his sleeves – never claiming something isn’t his job or beneath him. We are lucky to have him and our customers know that!

- Liz Costerisan

To: Lori Smith I am grateful to Lori for her support on the Raytheon account. She has helped me to clean up old invoices and get our SRS rating up to a better level. She is a team player and wonderful to work with!

- Jolie Hinnendael


To: Mike Scholl

To: Frank Guarino

I am grateful to Mike because he is hilarious!!

Always willing to jump in when problems exist.

- Angela Vance

To: Janora Bartlett Always answers my questions when needed.

- William Lucas

To: Andy Chiquoine Best boss ever.

- William Lucas

- Dave Thorne

To: Connor Arsenault Thanks for all the help!

- Bryan Muise


To: Anna Swicklik

To: Eric Hann

She always gives me respect and appreciates my work.

Really a great Tier 1. Helps everywhere needed.

- Kamlesh Patel

- William Lucas

To: Sam Daranikone

To: William Lucas

All of her help processing RMAs.

- Gina Drogowski

To: Bill Holzapfel Because he cares.

- Pete Koulouris

Co-worker who always helps where needed.

- William Lucas


To: Earl Jackson

To: Oliver Williams

An amazing resource!

A great supervisor!

- William Lucas

- William Lucas

To: Aaron Leiberman

To: Somsak Udomwongsap

Aaron works his tail off - always trying to improve ConRes and treats our customers well. He's always composed, articulate and I so appreciate his partnership and friendship!

Good worker!

- Liz Costerisan

- Robert Gaul


To: Andy Chiquoine I am grateful to have Andy as my manager. He has an incredible work ethic and is always willing to help no matter how busy he is. He is there when I need it but also allows me to perform my job without micromanagement. I always feel supported and when challenged with a difficult customer or a customer outage, I know I can rely on him if I need to bounce an approach off of him and get solid advice and direction. He also listens and takes feedback with an open mind and logic which is a valuable trait to have for a manager.

- Renee Kramer

To: Lori Smith I am grateful for Lori because she is such a joy to work with. If ever she sees any issues with an order she responds right away with sales letting us know what needs to get done in order to release an order! Thank you, Lori, for making things a little smoother!!

- Heidi Wiley

To: Jen Jaczko I am grateful for Jen because she always goes above and beyond in everything she does to make sure we are working together as a team. She has taught me so much over the years, and I am so thankful for her guidance!

- Carly Spirito


We hope this book made your day a little brighter and reminded you of what we can accomplish as a team. As a family-owned company, we think of you all as part of our extended family and are truly honored to work with each and every one of you. Have a happy Thanksgiving and wonderful holiday season!



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