feature Business Solutions far above employees in other small businesses. Until now, we have operated without any dispensing automation except for a Kirby Lester counting machine that one of our technicians uses and that is used for physical inventories as well. Recently, however, we had to move one technician to packaging for new assisted-living facilities we service. Another had to retire. The question then became, hire two new technicians or go robotic? It was a no-brainer. We plan to install a ScriptPro robotics unit in the first quarter of 2011. We are also investigating a DOSIS robot from Manchac to help us meet demand if we continue to grow so rapidly.
Workflow as the Solution It turns out that good workflow, whether technology based or not, has been a major part of our success and the solution to the three problems mentioned earlier. The efficiency and accountability that come from properly organized workflow enable us to conduct medication therapy management (MTM) and stretch our gross margins as we continue to grow our prescription volume. When it comes to workflow, there’s the technology we harness to support and organize the tasks for our well-
Getting to know us: Here, Don Grove does what he loves best, cranking out the prescriptions.
trained staff, and there’s simply the way we divide up tasks so that there’s no interruption to workflow. Let me describe this in a little more detail. I am 64 and proudly call myself the production pharmacist. Debi Lotspeich, our other pharmacist, is much younger and proudly calls herself the clinical pharmacist. My deficontinued on next page
Finally! A robotic dispenser that fits your pharmacy and your budget Kirby Lester
KL60
The pharmacy industry’s only compact, fully-automated robotic dispenser that doesn’t take up too much floor space, inventory, time or cash. The KL60 fully manages your top 60 medications. That’s just the right number for most independent pharmacies. It’s exactly what you would expect from Kirby Lester! ”D 46
29”W
800.641.3961
kirbylester.com
January/February 2011
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