ISSUE
232
owning the cloud
The Jumeirah Group has grown a private cloud, within a hybrid environment, to connect disparate offices and improve efficiency.
6 Half way to the cloud >> In a series of roundtables conducted by CNME and Citrix across the UAE, Qatar and Kuwait, Dave Reeder and Sathya Mithra Ashok find that end users may look at virtualisation and its benefits differently. 8 CIOs talk management >> At the recent IBM Maximo Middle East User Group conference, end-users got together to discuss the perils and pitfalls of effective IT decentralisation and management. Pallavi Sharma reports. 10 Securing the virtualisation journey >> At the two separate roundtables, conducted by CNME and Trend Micro, end-users from the oil and gas industry and government discussed the best ways to ensure security in a virtualised environment. 14 Round-up >> A quick round-up of IT industry news. FEATURE 24 Into the vortex >> Everyone says the cloud is the future. Not without the proper service level agreements (SLAs) – contracts that specify the quality of service and the compensation that customers get when problems occur. 30 Caught in the web >> CNME reports on the growing web culture in the region and how it can be improved 36 Making it count >> The banking and finance sector in the region is investing in technology solutions to manage data flows and guarantee data security in a bid to regain customer confidence, Pallavi Sharma reports.
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INTERVIEW 42 An epic story >> Recently declared the global leader for emergency telecoms, the World Food Programme (WFP), takes its responsibility seriously. CNME spoke to Ernesto Baca,CIO and director IT and management services, WFP, to discuss the dynamic role IT plays in disaster relief. EVENTS 46 Security Strategist 2011 >> This event, which brought together over 100 security experts from across the region, served as a crucial platform to share insights on the changing threat landscape and how regional businesses can face them better. 50 CIO Perspectives >> CPI’s CIO Perspectives 2011 brought together key IT decision makers and CIOs in Abu Dhabi to explore and share best practices on how organisations can achieve greater benefits through IT and business integration. INSIGHT 52 Mainframe meets cloud >> Mainframes are stable, secure and under your control – perfect for anchoring a private cloud – but where’s user provisioning? How to 56 Battle content theft >> The bad news is there is no sure fire way to stop content theft. The good news? There are ways to ensure your Web content maintains an upper hand on the Web. 58 What we’re reading >> We select the best international technology blogs and books.