Proactive Vs Reactive IT Support – Which One You Should Go For
Your business’s network health is something that should always be a priority. If your IT personnel fail to pay attention to the state of your network, your risk of infection increases signficantly. Proactive managed IT services in New York offer you peace of mind because they proactively prevent technical issues from becoming emergencies.
What is Reactive IT Support?
Reactive IT support is the traditional break-fix solution. You only receive support when something goes wrong, such as if your network is down and wifi is non-existent. With reactive support, downtime happens because no one touches your network until something breaks down.
What is Proactive IT Support?
Small to mid-sized businesses prefer proactive managed IT services in New York because they allow companies to avoid downtime and the cost associated with it. A proactive managed IT service provider will use advanced tools to monitor your network and systems, preventing issues from becoming problems that could shut down your IT infrastructure. Instead of focusing on just solving problems after they occur, this type of support can solve most issues before they affect your business.
The Bottom Line:
So, which one you should choose? A proactive or a reactive IT support plan? The first one obviously seems the most logical choice for your business needs. An IT company that offers proactive support services is less stressful than one which only responds to emergencies. When you choose a proactive IT support solution, you’ll have more time to focus on the success of your business.
