A PARTNERSHIP IN MOTION

AN INTERVIEW WITH JOE OLIVERI, PRESIDENT AND CEO, PAVION

In today's ever-evolving security industry, forming partnerships that drive technology forward while maintaining exceptional customer service is essential. Pavion, a leader in security, life safety, and critical communications solutions, and Netwatch, the leading provider of proactive video monitoring, represent an ideal example of a standout collaboration

Collaboration for Security

Pavion is a pioneer in leveraging technology to enhance operational efficiency and ensure positive security outcomes. The company's mission is to bring clarity and transformation to safety, security, and communication With a focus on progressive partnerships, agile leadership, and accelerated clarity, Pavion strives to deliver solutions that protect lives and optimize operations. Their decision to align their business with Netwatch demonstrates their commitment to excellence and has been instrumental in elevating their offerings and paving the way for sustained success

"Netwatch excels due to their exceptional customer service, cost-effectiveness, and highquality products," says Joe Oliveri, President and CEO, Pavion. "Their team consistently goes above and beyond to ensure we get the most out of our partnership while providing solutions that meet the specific needs of our client base. This commitment aligns perfectly with our own business and service goals. Together, our dedication to innovation and excellence has enabled us to build a loyal customer base and set a high standard of technology and service delivery for the entire market "

Pavion Video Monitoring powered by Netwatch delivers intelligent video monitoring services, including 24/7 proactive monitoring, real-time intervention by highly-trained specialists, false alarm reduction, and intelligent video analytics for intrusion and anti-loitering events. It provides detailed incident reporting within 24 hours to help businesses, like technology and critical infrastructure companies, retailers, and quick-service restaurants, identify trends or emerging risks.

Proactive Video Monitoring, pioneered by Netwatch, is globally acclaimed for its ability to prevent crime before any loss occurs By leveraging AI, the service swiftly identifies unusual activities and sends instant alerts to trained operators These operators then deliver immediate, real-time audio interventions tailored to the specific situation, adapting as needed to effectively deter intruders. This personalized approach significantly enhances the effectiveness of the warnings, resulting in a 98% success rate in deterring perpetrators.

By delivering Pavion Video Monitoring powered by Netwatch, Pavion helps its customers in these markets reduce the likelihood of loss and theft This proactive approach exemplifies how combining the strengths of these two companies enhances security and operational efficiency, driving innovation forward

Growth Through Advanced Technology

Over the past three years, Pavion has seen significant growth, both organically and through strategic acquisitions. The company was honored as SDM Magazine's Systems Integrator of the Year in 2022 and has continued to expand its capabilities and improve services since then, ensuring Pavion remains at the forefront of the industry.

"Our charter mandates a 10-percent growth annually, and we've achieved this by harnessing AI and data to make informed business decisions," said Oliveri "By adding evolving technologies like Netwatch to our portfolio, we've been able to streamline our operations, optimize our strategies, and stay ahead of market trends. This data-driven approach has been instrumental in meeting our growth targets and delivering exceptional value to our clients."

Unlock the Future with AI

The industry as a whole has experienced a growing interest in emerging technologies, particularly software-as-a-service and intelligent video solutions AI and the cloud have driven this growth, Oliveri noted, because these solutions empower businesses to make accurate decisions based on insights from video footage and reduce expenses by moving system management to a cloud provider. These trends support shifting from reactive to proactive strategies, enhancing revenue, reducing costs, and improving customer experiences.

Oliveri said AI is still in its early stages but is already transforming the landscape It can drive substantial growth by enabling more sophisticated, proactive security solutions The future of the security industry will undoubtedly be heavily influenced by AI, and as it evolves, Pavion is ideally positioned to lead this industry transformation

Using AI, we aim to protect our customers' businesses while optimizing their operations," said Oliveri. "AI enhances operational efficiency and helps identify new strategies to drive growth. Incorporating intelligent solutions into our business mirrors our desire to maximize efficiency and make informed decisions based on the capabilities of these advanced technologies."

The Rising Trend of Intelligent Video Monitoring

The demand for proactive and remote video monitoring is increasing rapidly, driven by its costeffectiveness and efficiency compared to traditional security methods such as on-site guards. It’s also of interest due to its ability to augment human operators, who can be more efficient backed by the power of AI.

"Once we demonstrate the power of remote and proactive video monitoring, clients immediately recognize the substantial cost savings and enhanced security it offers,” Oliveri said. "This technology reduces the need for on-site security personnel and provides real-time surveillance, which is far more efficient and reliable in mitigating any risks.”

Pavion has found significant success in deploying proactive video monitoring in the retail and quickservice restaurants markets. These markets have been facing evolving challenges related to vandalism, loitering, and employee and customer safety. Intelligent video monitoring has proven to provide an immediate and substantial impact. Stores equipped with these services experience a marked decrease in security incidents, and employees and customers alike feel more safe.

Another notable area of growth Pavion has experienced is within the auto industry, particularly in addressing the issue of catalytic converter thefts. Auto dealers face significant challenges with these events, which can be highly disruptive and costly. The impact of catalytic converter theft extends beyond the replacement cost, encompassing vehicle downtime and business disruptions.

“We provide a rapid ROI for our customers,” he said. “Pavion Video Monitoring powered by Netwatch can achieve up to 75 percent cost savings compared to physical security guards, making it a superior and efficient alternative.”

The partnership between Pavion and Netwatch stands as a model of innovation, collaboration, and customer success by merging Pavion's strategic growth initiatives and operational excellence with Netwatch's advanced video monitoring solutions, this alliance promises enhanced security and operational efficiency for businesses. It also sets the stage for the industry's future, where technology and proactive strategies become increasingly central. As these technologies evolve, such partnerships will undoubtedly become crucial in shaping a secure, efficient, and technologically adept future.

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