College Knowledge PARTNERSHIP WORKING WINS In partnership with Durham Market Company and Durham Cathedral, the University received the ‘Best Marketing Initiative Award’ at Durham’s Retail Awards Dinner, in October. This particular award recognised the approach taken to marketing the City’s annual Christmas Festival, through a range of judging criteria that included: creativity; originality of the campaign; approach to communicating to the target audience; economic effectiveness; value for money. Kate Horner (Event Durham) joined Colin Wilkes and Georgina Wilczek (Durham Market Company) to accept the award. Check out www.durham.ac.uk/whatson for further details of the Christmas Festival 2010. DURHAM UNIVERSITY RECEIVES GOLD AND SILVER FOR NE TOURISM Each year the North East England Tourism Awards showcase the best that tourism has to offer in our region and this year Durham University has won both Gold and Silver Awards. Lucy McEnaney of Event Durham claimed top spot, winning the Gold Award against a strong field for “Outstanding Customer Service”. Lucy is a Customer Relations Agent within Event Durham, responsible for events that take place at Durham Castle and Hatfield College. Having been with the University for just over two years, Lucy is a credit to the team.
Helen Strangward, Commercial Director of Event Durham, said “I am delighted. The award reflects Lucy’s hard work and dedication as well as the continuing commitment from Event Durham to provide an excellent product, supported by the highest standards possible in customer service.” Event Durham provides a bespoke service to assist with organising your next conference or event. If you are in the process or about to start organising a conference please contact the team on 42887 or email event@durham.ac.uk The Botanic Garden was just pipped at the post by Killhope Lead Mining Centre, receiving the Silver Award in the Small Visitor Attraction category. The judges commented that the Botanic Garden was “a strong contender”. This is an excellent achievement for the team, winning the award confirms the Botanic Garden as a fantastic place to visit for young and old alike. Remember you can visit the Garden for free with your campus card. Visit www.durham.ac.uk/whatson for information about the programme of events taking place this Winter. VISITOR ATTRACTIONS PASS LAUNCHED Event Durham recently launched the new Visitor Attractions Pass allowing visitors the chance to experience Durham Castle, the Botanic Garden, Oriental Museum and the Old Fulling Mill Museum of Archaeology, for one set price.
The Visitor Attractions Pass offers a day visit into each of the venues at any time within a three month period, from the date of purchase (subject to venue opening hours). This is an ideal gift and is available to purchase at any of our attractions, Durham Tourist Information Centre or online at: www.durham.ac.uk/university.shop RETAIL NEWS You can now buy University merchandise online. University-branded hoodies, jewellery and gifts are available, as well as items of local interest, such as the very popular Durham edition of Monopoly at www.durham.ac.uk/university.shop We can also supply University gifts for business use, such as VIP visits and conferences, and produce college, departmental or promotional merchandise on your behalf. Please contact university.shop@durham.ac.uk NEW HOT CHOCOLATE RANGE – YUM YUM have launched a new range of Premium Hot Chocolates in all Science Site cafés. The range includes: Mint, Valencia Orange, and Caramel. For more information, the full list of products available or to book your departmental buffet please visit: www.yumfood.org.uk
Don’t forget to visit www.durham.ac.uk/dialogue
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