38327_CIS Booklet_38327_CIS Booklet 15/08/2013 14:31 Page 9
MY COMPUTER
This could be your own laptop, PC, tablet or mobile phone. If you don’t have your own computer, we provide over 2,000 PCs for you to use in open access locations across the University. You can find out more in the ‘My Work’ pages. If you have your own computer you can get onto the University network using the wired connection either in your study bedroom or via points in key locations such as the Library, open access rooms and computer classrooms. You can also connect wirelessly via hot spots located around the University.
My room If you’re in one of our college study bedrooms you’ll find a network point in your room which will connect you to the University’s network via EnSuite Online (ESOL). You should find a cable to plug into the network and instructions as to how to connect your machine. If you can’t find a cable, ask at your college reception. If you have a wireless device without the facility for wired connections you will need to purchase an adaptor so you can connect it to a physical network point. Without this, you will only be able to access the network from wireless hotspots located in your college (which may not include your room). www.durham.ac.uk/cis/esol The first time you connect your PC or laptop to the network it will be checked for up-to-date anti-virus and anti-spyware protection. We do this every term to make sure machines connecting to our networks aren’t putting anyone at risk. MY IT | 2013/14
If your machine isn’t up-to-date, you will be placed in ‘Quarantine’: from here you’ll only be able to access the updates and patches you need. Download them as advised, then re-submit your computer or device for checking. Once you’ve passed the Quarantine process you’ll get full access to the University network and the Internet. If you have problems accessing the ESOL network, we’ll be running a series of ESOL surgeries during the first week of term. We will publish details on our CIS web page: www.dur.ac.uk/cis Prior to the start of every term, you need to check your PC or laptop before you arrive at Durham, using our remote scan facility and we will email you nearer the time to remind you. If your machine passes the remote scan it should pass the Quarantine process, but if there are issues with your computer, you’ll have time to sort them out before you arrive. Once you’ve registered your laptop on the University’s network, you can also connect via open access network points located around the University, although you will need a network cable to do this.
My mobile devices (phone/tablet/laptop) You can get your University emails sent to your mobile device and instructions can be found in our Student email web pages: www.durham.ac.uk/cis/email/studentemail