Navigating change through collaboration Following the aged-care royal commission, sector support workers have been busy responding to the proposed reforms. CHSP Sector Support and Development Officer Tim Horton reports.
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10 ISV ANNUAL REPORT 20202021
Older Australians receiving tech training
he Commonwealth Home Support Programme (CHSP) has been publicly acknowledged as the most successful agedcare program, both in terms of cost effectiveness and consumer satisfaction. Yet — following the Royal Commission into Aged Care Quality and Safety, and the Government’s Budget response — it is the one aged-care program that is earmarked for fundamental change. As the long-awaited release of the Government’s review into the subprogram in May 2021 made clear, the changes will particularly impact the role of Sector Support and Development (SSD). As the CHSP Sector Support and Development Officer (SSDO), the review’s recommendations served to confirm that I continue to focus on maximising the strength of CHSP and its network of providers through 2020-21. During the year, the SSDO worked through the CHSP Forum to help its membership of about 50 providers navigate the post-royal commission changes. Of most impact, the SSDO presented two online sessions led by Director of the Australian Health Services Research Institute, Professor Kathy Eagar, whose extensive experience has included providing expert testimony to the aged-
