1 minute read
and Contingency Workforce Management
CommonSpirit Clinical Command Center Teams
The Clinical Command Centers and Contingency Workforce Management team facilitates strategic alignment on the CommonSpirit national strategy for operating models, technology, resource management, and standard operating procedures specific to clinical command centers and contingency resources.
In FY2022, the Clinical Command Centers implemented a patient standard platform with Teletracking throughout California, Nevada, and Arizona to deliver various centralized services across the system. Currently teletracking is in 64 locations Gail Daly supporting 11,500 RN, MSN, System SVP, patient beds in Clinical Operations, CommonSpirit
Integration offering
Optimization Transfer Center, Centralized Bed Placement and Intercollaborative Services via the Clinical Command Center Virtual RN (vRN) in California, Nevada, Arizona, and Kentucky.
Additionally, the Command Centers are piloting and implementing patient standard platforms for remote patient monitoring and offering transitions of
Noteworthy Numbers
41
Locations in CA, NV, and AZ feature a patient standard platform with Teletracking
120
More locations planned for the future
4,000+
Staffing placements across the enterprise
care services to patients in an acute, post-acute and ambulatory settings. This will offer the ability to optimize services and create one dashboard alert management tool for the clinical team to intervene with the patient to ensure continuity of care and reduce total cost of care. National contracts with travel nurse agencies are managed through our Contingent Workforce Management program. More than 4,000 staffing placements across the enterprise bolstered our staffing in FY22. The program assisted with expediting resources for critical staffing needs during COVID-19 surges. A centralized Communication and Patient Navigation Center (PBX) was developed for six acute hospitals in Northern California. Progress was made in preparation for the continuing spread of centralized monitoring units to provide services for the Virtual Companion program, patient navigation, and remote patient monitoring.
Virtual nurses located in the Command Centers provided admission, transfer and discharge services to augment on-site nursing staff during the pandemic. These services decreased lengths of stay, improved patient and nursing experience and decreased readmissions. •
