3 minute read
Centura Health
Listening to nurse feedback to reimagine the nursing practice and implement innovative solutions that improve the practice environment.
At Centura Health, a Centura Health, which operates under a CommonSpirit joint operating agreement, our Fiscal Year 2022 priority was to create a series of new innovations based on the direct feedback of our nurses. Throughout FY22 Brenda Simpson, SVP & CNO, along with Janet Davis and Rachel Miles, Group Vice Presidents of Nursing Services, held a series of focus groups titled “Focus on Action.” These sessions were open to all nursing associates at all facilities on each shift. These small group sessions helped us create dialogue about front line clinician priorities and learn more about tangible actions we could take to reimagine our nursing practice and address opportunities to improve the nursing practice environment.
Innovation and Changes Implemented in FY22
• Elimination of the delayed start practice, replaced with the stand by practice • Implementation of Project Simplify, which allowed front line clinicians to create more efficient documentation paths within EPIC (resulting in a 30-minute reduction of charting per nurse per shift) • The hosting of “Policy Bowl” which included multidisciplinary representatives to align and merge policies and practices across the enterprise for patient care • Implementation of an RN Clinical Ladder
Centura Health Locations
Colorado
Avista Adventist Hospital, Louisville Castle Rock Adventist Hospital, Castle Rock Littleton Adventist Hospital, Littleton Longmont United Hospital, Longmont Mercy Hospital, Durango OrthoColorado Hospital, Lakewood Parker Adventist Hospital, Parker Penrose Hospital, Colorado Springs Porter Adventist Hospital, Denver St. Anthony Hospital, Lakewood St. Anthony North Hospital, Westminster St. Anthony Summit Hospital, Frisco St. Elizabeth Hospital, Fort Morgan St. Francis Hospital, Colorado Springs St. Mary-Corwin Hospital, Pueblo St. Thomas More Hospital, Canon City
Kansas
Bob Wilson Memorial Hospital, Ulysses St. Catherine Hospital, Dodge City St. Catherine Hospital, Garden City
Below: The American Organization for Nursing Leadership (AONL) presentation team shared “Be Our Voice: Nurses’ Experience with COVID-19 – A MixedMethod Qualitative Study.” (Masks were not required at conference.)
— Dr. Brenda Simpson, DNP, RN, CENP, SVP and CNO of Centura Health (Colorado/Kansas)
— Dr. Andreaa Narvaez, DNP, MHA, RN, NE-BC CNO Centura Health Parker Adventist Hospital in Parker, CO.
program in January of 2022 • Implementation of biannual virtual nursing town halls to keep clinicians updated on the ongoing work and timelines • Hosting of nurse staffing summits at each facility to educate and involve frontline RNs in the development of staffing plans for their units • Development of a combined Centura
Nursing Professional Practice Model • Implementation of a structured communication process to enhance accountability for professional practice while also reducing memos, emails and learning assignments
Plans also are underway to launch a revised graduate residency program, improve education structures and processes, and develop a unified nursing professional practice model and shared governance structure across our organization.
We are excited to move into FY23 and strengthen our clinician partnerships to enhance the practice of nursing across our enterprise. •
Centura Health Highlights
Centura Health sees over 94,000 inpatients each year and over 530,000 ED or urgent care visits. Centura Health serves 15,000 patients through our home health programs, brings 12,000 new lives into the world, and performs over 86,000 surgeries each year.
Noteworthy Numbers
4
Magnet Designated Facilities
42%
Improvement on our journey to high reliability
10 of our 20
Hospitals have achieved an “A” Healthgrades ranking, many repeats!
18
Hospitals have either an A or B Healthgrades ranking.
