industry events
Connects and Carstar’s entrance into auto glass repair and replacement. “Our annual conference gives us a great opportunity to showcase to all of our various business partners why Carstar continues to be the leader in the Canadian collision repair network,” said Sam Mercanti, President and CEO of Carstar. “We strive to be best-in-class for our customers, and this conference conveyed ex-
actly what we are doing that sets us apart.” Carstar’s Awards Ceremony was hosted by Canadian comedian Jessica Holmes. Awards were given out for 5, 10 and 15 Years of Excellence, Customer Experience, the White Knight Award and the President’s Club Award. Also recognized were top performing stores for Soaps It Up, Carstar’s national car wash fundraiser for cystic fibrosis.
Carstar received sponsorships from a variety of companies, including Platinum sponsorship from BASF and Gold sponsorships from Audatex, Mitchell, DuPont, AkzoNobel, Discount Car and Truck Rentals, Enterprise Rent-A-Car and LKQ Keystone. Carstar would like to thank all of its sponsors, including its Silver, Bronze and Star supporters for their support. CRM
8 Sam Mercanti, president and CEO of Carstar Automotive Canada and his wife Roma. 9 More evidence that Carstar is a family-friendly affair: Stephanie Gagliardi, wife of Pino Gagliardi of Carstar Downsview, and their daughters Emily and Christina.
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11 The recipients of the Carstar Soaps It Up Awards, from left: Hélène Lemieux and Rock Blackburn of Carstar Jonquiere; Pat Stenson, Carstar Kingston; Albert LeBlanc and Dianna LeBlanc, Carstar Edmonton North; Darryl Hemstreet, Carstar Red Deer; Deborah Starman, Carstar Edmonton West; Bruce Hemstreet, Carstar Lethbridge;Trevor Jones, Carstar Lethbridge; Clarence Yaworski, Carstar Edmonton West; Paul Saputo, Carstar Ancaster; Rocco Aurelio, Carstar Woodbridge; Jim Smith, Carstar Sydney.
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10 Frank Sottile of Carstar Woodbridge, his mother Josie Sottile and his wife Stefania Sottile. Down front are Frank and Stefania’s kids; Olivia, Luigi and Giuliana Sottile.
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