PROFILE
Consider it Done
T
he TED Group, which c ons i s t s of R on d e x , Canada Car Color and ABS Warehouse, stands for “The Experienced Distributor.” It’s a fitting name. Rondex’s story began in 1972 when Ted Greenwood founded the company alongside sons Ron and Dexter. Over the decades, a lot has changed about the business, but our core mission has remained the same. We value every single one of our customers and treat them like a part of the family. As a family - owned company, we always force ourselves to raise the bar as far as value is offered across the organization. We no longer compare ourselves to the industry standard, instead we continually strive to be the industry standard. We go to extraordinary lengths to satisfy, delight and wow our customers – we aim to exceed their expectations, and make them advocates for our business. We are constantly improving our value to customers by providing highquality products, extraordinary service and competitive prices. Headquartered in Winnipeg, the company has expanded enormously since Ted first opened the doors. The company now has locations in Winnipeg, Nanaimo, Victoria, Calgary, Edmonton, Hamilton and Toronto. Last year, we added two new locations in Alberta. Our business is growing, and yet customer service is still our top priorty.
Bret Greenwood, co-owner of Rondex, part of the TED Group.
They chose, from the beginning, to partner with the very best. We as a company are constantly looking for ways of improving our consumer value. “We were the first to do many things, such as computerizing our systems, offering in-house repair on air tools and compressors, and holding trade shows and product information sessions,” he says. “They were really pioneers. They took the bodyshop supply business out of the back lane and on to the front street. They took pride in the work they did, and what they could help their customers achieve.” This year we’re introducing the TED Scan system, an advanced inventory management system
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that is specifically designed for autobody shops. TEDScan, TEDLinx and TEDVend are parts of a complete perpetual inventory control system for the PBE industry. They can work separately, or together, to provide the collision centre complete usage tracking, automatic re-ordering, on-demand inventory reporting and complete usage.
At Rondex, we assist our shops with the training and equipment they need to get certified and support reviewing and meeting necessary requirements. We team with our partners and offer our customers all necessary training. For example, The Advanced Estimating class delivers knowledge, skills and information for the professional technicians who are dealing with amazing advancements in vehicle technology. Having the right information must be accompanied by the knowledge to construct an accurate estimate and repair a file that accelerates the repair process and exceeds the customer’s expectations. It’s been 46 years since Ted Greenwood and his sons started serving bodyshop customers. The industry has changed and the companies in the TED Group have changed along with it. The vision, though, is still the same. “We’re here for you,” says Bret. “Whether you want the best products, training, or expertise. Every single one of our staff is dedicated to doing the very best we can for our bodyshop customers.” With the TED Group, you can consider it done. For more information, please visit thetedgroup.ca.
The TED Group 177 Isabel Street Winnipeg, MB R3A 1G8 1-877-766-3392 thetedgroup.ca