Department of Residential Services
Residential Services manages housing services in support of oncampus residents in the College Houses and Sansom Place, as well as faculty, staff, and guests of the University. The department also manages the Office of Off-Campus Services, which provides educational and advisory services to those seeking housing in Penn’s off-campus neighborhoods. Some operations overseen by Residential Services include:
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Management of room assignment and billing processes
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Execution of Move-In and Move-Out
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Provision of 24/7 services through residential Information Centers providing guest and visitor access, liaising with Facilities Services for resident maintenance and repair issues, building-wide communications about services, resources, and processes
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Liaison with the Division of Public Safety for ensuring residential safety and security
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Mail and laundry services
As part of the Second-Year Experience (SYE), students will live in a College House for their first two years on campus. In support of the SYE, you will live in a College House for your first four semesters, allowing you to fully integrate into the Penn community. Course units (CUs) or class standing will have no bearing on the requirement. The Residential Services webpage, upenn.edu/housing, is updated through the year with contact information, helpful links, and dates for important on-campus processes such as Move-In, Room Selection, Move-Out, and University closings. Off-campus links, information, and resources can also be reached through the Residential Services webpage.
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