2016
C H A R LOT T E : C E NT E R F O R
TECHNO LO GY A N D I NNOVATIO N
CHARLOTTE Center for Technology and Innovation While Charlotte has long been known for its financial services sectors and corporate headquarters, technology has quickly emerged as one of the city’s major industries. From renowned technology companies such as Microsoft to homegrown high-growth startups, including AvidXchange, Charlotte has the talent and infrastructure to make any tech company successful.
Charlotte’s community leaders and industry experts promote a culture of innovation. In fact, Charlotte was named the No. 2 city on Inc.com's list of "4 Cities You Didn't Know Were Startup Hotbeds." With a diversified workforce, a wide variety of science, technology, engineering, and math (STEM) education programs, and a range of accelerator and incubator programs, Charlotte is poised to quickly become a hub for technology startups and innovation.
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BIG TECH PLAYERS CHARLOTTE’S TALENTED TECHNOLOGY WORKFORCE IS SPREAD THROUGHOUT ITS DIVERSE INDUSTRIES. A GROWING NUMBER OF INDUSTRY GIANTS ARE INVESTING HEAVILY IN TECHNOLOGY TO IMPROVE THEIR SERVICES. Microsoft employs approximately
Carolinas HealthCare System,
The retail powerhouse Lowe’s,
1,100 people at its Technology
one of the country’s largest
headquartered right outside of
Center in Charlotte.
hospital systems, is attracting data
Charlotte in Mooresville, N.C., is
scientists to help improve patient
investing into the “internet of
care and reduce costs.
things” with its Iris smart home system that offers customers smart security solutions.
Charlotte has become a regional hub for technology and big
sector has grown by 75 percent between 2010 and 2015,
data. Noting a surge in the technology talent pool, research
outpacing Raleigh-Durham and even major tech-savvy cities
firm CBRE recently named Charlotte the top momentum
such as San Francisco, Austin and Seattle, according to CBRE.
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PHOTO BY DAVID JAFFE
market for technology sector growth. In fact, the city's tech
CHARLOTTE COMPANIES WITH SIGNIFICANT TECH EMPLOYMENT: COMPANY
INDUSTRY
Carolinas HealthCare System
Health Care
35,000
Wells Fargo
Finance
20,300
Bank of America
Finance
15,000
Novant Health
Health Care
11,000
Duke Energy
Utilities
7,800
Lowe's Companies Inc.
Retail
7,670
TIAA
Insurance
4,000
Time Warner Cable
Telecommunications
3,200
Belk
Retail
2,975
AT&T
Telecommunications
2,485
The Vanguard Group, Inc.
Finance
1,260
iQor, Inc.
Technology Services
1,100
Microsoft
Technology Services
1,100
HP Enterprise Services, LLC
Technology Services
300
AvidXchange, Inc.*
Financial Technologies
320
Peak 10
Technology Services
250
TransCentra
Technology Services
110
Cisco Systems, Inc.
Technology Services
76
QC Data
Technology Services
72
Pactera
Technology Services
60
Randstad Technologies
Technology Services
60
REGIONAL EMPLOYMENT
*adding 630 jobs and building new headquarters
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CHARLOTTE'S STARTUP COMMUNITY
Charlotte’s diverse tech talent drives innovation in many industries. Many of the city’s most successful entrepreneurs began their careers at large companies in the financial services, health care or energy sectors. These entrepreneurs took their expertise from these industries and developed a tech-based solution to solve problems in their fields. The financial technology, or FinTech, sector provides an example. With nearly 10 percent of Charlotte’s technology talent working in financial services, FinTech has emerged as a burgeoning industry with more than 70 firms in the Charlotte area. Tech companies serving the health care and manufacturing industries make up a large portion of Charlotte’s tech community as well.
For a comprehensive list of technology and startup companies in the Charlotte region, visit charlottechamber.com/onlinestore. 5
charlotte.global
FI NTECH COM PAN I E S
AvidXchange
AvidXchange offers automated bill payment software that leads to time and cost savings. Founded in Charlotte in 2000, the company announced a major expansion in 2015, investing $225 million into a new headquarters facility and making a commitment to add 630 new employees over the next four years.
LendingTree
LendingTree is an online marketplace that allows consumers to compare and connect with multiple lenders. It employs more than 200 people at its Charlotte headquarters.
DealCloud
Founded in 2010, DealCloud offers software solutions to several financial submarkets, including private equity and venture capitalists and investment bankers. In 2016, the company established its headquarters office in uptown Charlotte.
Passport Parking, LLC Passport Parking, LLC simplifies public parking and transportation processes by allowing customers to pay through technology platforms. The company raised $8 million in a round of funding in 2016.
HEA LTH CARE TE CH NOL OG Y
Imagine Software
Imagine Software offers software automation for health care providers. Started in Charlotte more than 10 years ago, the company now employs 67 people in 12 states.
Intelichart
Headquartered just south of Charlotte in Fort Mill, S.C., Intelichart provides a software platform for patient engagement and health information exchange. The company also offers home monitoring technology that allows physicians to track patient health from their homes.
Agastha
Agastha is a tech company that maximizes patient care with paperless solutions, offering electronic health records and online signature and prescription solutions. The company started in Charlotte in 2003.
OTHER NOTAB L E STARTU PS
eCampus Ventures
eCampus Ventures develops web and mobile applications designed for college students. Applications offered include roommate matching, textbook price comparing and classmate connecting software.
GamEffective
Israel-based GamEffective provides “gamified” performance and employee learning tools to tech companies like Microsoft and eBay. GamEffective opened its United States headquarters in Charlotte in 2015 and raised $7 million from Jerusalem Venture Partners in 2016.
Brewpublik
Using its newly developed technology dubbed “beergorithm,” Brewpublik delivers craft beer to customers’ doors based on their specific tastes. The Charlotte-based startup was selected in 2016 for a prestigious startup accelerator program based in Silicon Valley.
Resources for Entrepreneurs A key factor in Charlotte’s technology sector’s success has been the community support available to early-stage entrepreneurs. A variety of business incubators provide financial, business development and mentorship opportunities. In 2016, incubator Packard Place partnered with HQ Raleigh to establish HQ Charlotte, creating a regional partnership that will work to attract startup talent from across the nation. HQ Charlotte houses six different accelerator programs that cater to different industries: One of the most successful and competitive accelerator programs in the country, RevTech Labs, targets high-tech industries wishing to gain resources to reach a funding stage. QC FinTech is devoted to innovation in the financial services technology industry and pairs promising financial tech startups with high-profile contacts and mentors throughout Charlotte. CLT Joules, an accelerator program that capitalizes on Charlotte’s status as a growing energy hub, offers learning and
growth opportunities to those wishing to change the energy ecosystem. Other programs include QCF Impact 3, which targets entrepreneurs with a social mission; QCF ImpactU, a 10week program designed for undergraduates with promising business ideas; and City Startup Labs, a boot camp geared toward young African-American men wishing to launch their own ventures.
Coworking Spaces
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Advent Coworking alt.biz C3 Labs, LLC HQ Charlotte/Packard Place Hygge Coworking Industry Coworking Level Office charlotte.global
PHOTOS BY DAVID JAFFE
Coworking spaces are another essential tool for entrepreneurs looking for inexpensive office space. There are a number of coworking offices located in Charlotte that offer unique advantages to startup companies. Some coworking spaces around Charlotte include:
UNC Charlotte’s Charlotte Research Institute supports business partnerships by working with the community and the campus to accelerate technology commercialization and champions the growth of entrepreneurial ventures. CRI develops intellectual capital through collaborations with industry, government and academia.
artists, musicians and craftsmen - and PiES, a green business incubator focused on helping sustainable companies develop and grow. Among UNC Charlotte’s 22 other research institutes and centers is the Center of Configuration Analytics and Automation, whose goal is to build a coalition of researchers to improve information technology systems; the Energy Production & Infrastructure Center, which is a collaborative partnership that produces highly trained engineers;and the Infrastructure, Design, Environment and Sustainability Center, whose mission is to create environmentally sustainable technical solutions.
Ventureprise, housed in UNC Charlotte’s CRI, offers entrepreneurs and early-stage businesses on-site resources, expertise and workspace, as well as daily exposure to a creative mix of faculty, students and well-established industry partners and corporate innovators. Rounding out the robust list of business incubators is Area15 - a business space targeted at
The Data Visualization Center at UNC Charlotte applies interactive visual analytics to solve a variety of large scale and complex problems.
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EDUCATION For companies seeking a diverse and highly educated workforce, Charlotte offers a number of technology-related programs at its 46 area community colleges, 4-year colleges and universities. UNC Charlotte, North Carolina’s urban research university, is leading the way in innovative uses for big data and analytics through its Data Science Initiative. Davidson College, located just outside of Charlotte, offers programs in Computer Science and Digital Studies. Central Piedmont Community College offers an array of technology-related degrees, and a number of nationally ranked universities offer graduate degrees to working professionals. Wake Forest University provides master's programs in Business Analytics and Northeastern University offers programs in business and entrepreneurship and computer and information science. Charlotte is less than a 4-hour drive from prominent research institutions in the Southeast. Every year, graduates from schools like Clemson, Georgia Tech, UNC Chapel Hill and Virginia Tech flock to Charlotte because of its robust economy and low cost of living. These graduates come with experience in a variety of fields, including engineering, information technology and business administration.
charlotte.global 10
UNC CHARLOTTE
CENTRAL PIEDMONT COMMUNITY COLLEGE
28,000 Students
58,000 Students
Located in Charlotte
Located in Charlotte
RELATED PROGRAMS Business, Mechanical Engineering, Computer Engineering, Computer Science, Management Information Systems, Computing and Informatics (G)
RELATED PROGRAMS Applied Technologies, Engineering Technologies, Health Sciences, Information Technology, Mathematics, Transport Systems Technologies UNC CHARLOTTE
WAKE FOREST CHARLOTTE CAMPUS
200 Students Located in Charlotte RELATED PROGRAMS Business Administration (G), Business Analytics (G) WAKE FOREST CHARLOTTE CAMPUS
NORTHEASTERN CHARLOTTE CAMPUS
CENTRAL PIEDMONT COMMUNITY COLLEGE
UNIVERSITY OF SOUTH CAROLINA SCHOOL OF BUSINESS CHARLOTTE CAMPUS
N/A Located in Charlotte RELATED PROGRAMS Science, Technology & Engineering (G), Business & Entrepreneurship (G), Computer & Information Science (G)
60 Students Located in Charlotte RELATED PROGRAMS Business Administration (G), USC SCHOOL OF BUSINESS CHARLOTTE CAMPUS
*(G) indicates graduate program only
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DAVIDSON COLLEGE
WAKE FOREST UNIVERSITY
1,900 Students
7,700 Students
21 miles from Charlotte
81 miles from Charlotte
RELATED PROGRAMS Applied Mathematics, Biochemistry, Computer Science, Engineering
RELATED PROGRAMS Biophysics, Computer Science, Mathematical Business, Mathematical Statistics DAVIDSON COLLEGE
UNIVERSITY OF SOUTH CAROLINA 33,000 Students 93 miles from Charlotte RELATED PROGRAMS Biostatistics, Computer Science/ Engineering, Mechanical Engineering, Systems Design Engineering CLEMSON UNIVERSITY
WAKE FOREST UNIVERSITY
Photo by: Angie Yates
CLEMSON UNIVERSITY
UNC CHAPEL HILL
22,600 Students
29,000 Students
132 miles from Charlotte
140 miles from Charlotte RELATED PROGRAMS Environmental Sciences & Engineering, Biostatistics, Biomedical Engineering, Computer Science, Statistics & Operations Research
RELATED PROGRAMS Automotive Engineering, HumanCentered Computing, Materials Science & Engineering, Packaging Science UNC CHAPEL HILL
Photo by: William Yeung
*(G) indicates graduate program only
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DUKE UNIVERSITY
NORTH CAROLINA STATE UNIVERSITY
14,900 Students
33,900 Students
143 miles from Charlotte
166 miles from Charlotte
RELATED PROGRAMS Civil/Environmental Engineering, Mechanical Engineering, Computer/Electrical Engineering
RELATED PROGRAMS Agriculture & Environmental Technology, Computer Science, Industrial Design/Engineering, Paper Science & Engineering, Polymer & Color Chemistry
DUKE UNIVERSTIY
VIRGINIA TECH
30,500 Students 173 miles from Charlotte
VIRGINIA TECH
UNIVERSITY OF TENNESSEE
Photo by: Eric T Gunther
RELATED PROGRAMS Business Information Technology, Aerospace Engineering, Materials Science Engineering, Industrial & Systems Engineering, Computational Modeling & Data Analytics
NORTH CAROLINA STATE UNIVERSITY
GEORGIA TECH
25,000 Students
27,845 Students
244 miles from Charlotte
230 miles from Charlotte
RELATED PROGRAMS Industrial Design, Computer Science, Nuclear & Radiological Engineering, Applied Mathematics
RELATED PROGRAMS Business Analytics & Statistics, Electrical Engineering, Computer Science, Industrial & Systems Engineering UNIVERSITY OF TENNESSE
*(G) indicates graduate program only
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WORKFORCE More than 44,000 people work in core technology occupations in the Charlotte region. Core technology occupations include software publishers, data processing and hosting, and computer systems design and related services. Charlotte’s core technology talent is dispersed in a wide variety of industries. While core high-tech companies employ the largest proportion of the city’s high-tech talent, headquarters operations and finance and consulting firms hire substantial numbers of core technology talent as well.
INDUSTRY DISTRIBUTION OF CORE TECHNOLOGY WORKERS IN CHARLOTTE MSA
3.31% EDUCATION
5.9%
11.8% HEADQUARTERS
MANUFACTURERS
6.17%
ADMINISTRATIVE SUPPORT SERVICES
2.54% GOVERNMENT
33.73% CORE HIGH-TECH
INSURANCE
9.29%
CONSULTING AND OTHER SERVICES
9.58% FINANCE/
5.37% INFORMATION
(NON-CORE HIGH TECH)
4.96% WHOLESALE TRADE
2.73% HEALTH CARE
Source: JobsEQ, 2016
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AVERAGE EMPLOYMENT AND WAGES FOR CORE TECHNOLOGY WORKERS IN CHARLOTTE MSA Employees in Charlotte MSA
Average Annual Salary
Computer Systems Analysts
8,510
$94,260
4.33%
Software Developers, Applications
7,420
$94,980
-7.56%
Computer User Support Specialists
5,340
$52,900
0.89%
Computer Hardware Engineers
4,510
$93,570
-22.87%
Software Developers, Systems Software
4,360
$107,380
-1.29%
Network and Computer Systems Administrators
3,060
$79,940
-2.83%
Computer Programmers
2,700
$87,020
3.06%
Computer Network Support Specialists
1,880
$56,930
-18.15%
Information Security Analysts
1,760
$96,660
3.53%
Computer Network Architects
1,570
$110,800
6.95%
Web Developers
1,270
$71,880
1.70%
Database Administrators
980
$90,760
7.17%
Computer Occupations, All Other
610
$81,660
-6.92%
Computer and Information Systems Managers
130
$139,870
-0.81%
Occupation
Salary
Source: Bureau of Labor Statistics, 2015
16%
14%
more information security analysts than the national average
more operations research analysts than national average
more computer systems analysts than national average
PHOTO BY DAVID JAFFE
22%
Tech Resources Charlotte also offers resources for workers wishing to improve their technology skills. Charlotte-based company Tech Talent South is a coding school that assists future entrepreneurs in networking, planning, executing and launching their business. 15 charlotte.global
The Iron Yard coding school opened its Charlotte campus in 2015 and offers courses in back-end engineering, front-end engineering, mobile engineering and design during its 12-week bootcamp.
WHERE SOME SEE A BLACKOUT, WE SEE A SMARTER GRID. UNC Charlotte’s Data Science Initiative is uncovering transformative ways of sustaining cities, improving power grids, and forecasting the spread of disease. DSI.UNCC.EDU
Through the resources of our talent pool, a $2.1 million research grant, and a sustainable cloud-based infrastructure enabling Big Data collaborations, partnerships and initiatives, DSI brings academia and industry together to turn knowledge into insight to see what’s possible in the new digital age.
Interested in purchasing advertisement space for our publications, website, or digital screens? Contact 704.378.1356 or email advertise@charlottechamber.com.
D AV I D J A F F E P H OTO G R A P H E R A N D O W N E R O F L I F T- O F F S T U D I O S
W W W. L I F T- O F F S T U D I O S. C O M
Become part of the Tech Talent Pipeline Charlotte’s tech sector has grown 28% in the last 5 years, and today there are more than 92,000 technology and analytics jobs in the Charlotte area. This industry boom has now ranked North Carolina as the 3rd fastest growing state for tech jobs. Tech-Savvy Talent Northeastern knows that all industries today rely on a tech-savvy workforce. It’s why we’ve created an 8-week bootcamp in Data Analytics along with online and hybrid master’s degrees in Cyber Security and Health Informatics to develop professionals for high-paying, in-demand careers in technology and beyond.
LEARN MORE northeastern.edu/charlotte
Charlotte is one of the fastest-growing cities in the nation. With our great location, world-acclaimed international hub airport, professional sports, low energy costs, diverse and talented labor, innovative and growing health care and life sciences sectors and a nationally ranked education system, it’s easy to see why more businesses are flocking here every year.
Visit charlotte.global to learn more.
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