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l Sciences

Arts and Socia llege of Liberal

r e t n e C g n i s i v d A S S A L C t r o p e R emic iversity Co

Un Cleveland State

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d a c A l a u Ann 2011 – 2012


The College of Liberal Arts & Social Sciences welcomed a new staff member this past November. Lacie Semenovich, formerly a Campus411 (now All-in-1) student service specialist, replaced Michelle Chinoda as an academic advisor in the CLASS Advising Center. Lacie brings with her a wealth of CSU knowledge and a wonderful team spirit. With this change in staffing, the caseloads were restructured to distribute students equitably amongst the college’s advisors. Although each advisor is trained specifically to address the university and college requirements, caseloads based on majors within CLASS allow the advisor to become a liaison to their departments/schools and provide continuity in advising for their students.

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Advising Center p 216.687.5040 | f 216.687.5164 class.advising@csuohio.edu www.csuohio.edu/class/advising/

Table of Contents Table of Contents

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Current Caseloads

5

Highlights 5 2011-12 CLASS Advising Center Usage Report

6

Historical Usage Report

7

CLASS Dean’s List/Valedictorians

7

Academic Standards Committee

8

CLASS Petitions Actions & Outcomes

8

CLASS Petition Report

9

CLASS Probation& Dismissal Review

10

University Petitions Actions & Outcomes

11

University Petition Report

12

Walk-in Tracking/Historical Report

13

College to College Transfers

14

Orientation Season

14

Advisor Alert Tracking and Outreach

14

Midterm Exams and Outreach

14

CLASS’s FLD and FLR Flier

15

CLASS Advising Center Survey

16-19

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Current Caseloads Rose Begalla: Black Studies, English, French, Religious Studies, Social Work (split with M. Lieberth), Spanish and Undecided (last names L-Z) Sandy Ezekiel: Communication, Communication Management, Film and Digital Media, and Journalism and Promotional Communication Michele Lieberth: Anthropology, Economics, International Relations, Linguistic Studies, Philosophy, Political Science, Social Work (split with R. Begalla), Social Science, Theatre Arts, Undecided (last names A-K), and Women’s Studies Lacie Semenovich: Criminology and Sociology Stephanie Triplett: Art, Classical and Medieval Studies, History, Liberal Studies, Music and Social Studies.

Highlights This academic year, the average CLASS advisor caseload was 800 current students plus an average of 70-90 additional “pre advising” students. (Pre advising students are non-matriculated students interested in transferring to CSU.) This academic year also saw the highest numbers posted in advising appointments since the inception of the Center in 2007. Usage data can be found on the following pages. The CLASS Advising Center continued with its participation in recruitment and enrollment events, assisting the Office of Admission and Enrollment Services in meeting and exceeding their enrollment goals. Advisors visited the three Cuyahoga Community College campuses, Lakeland and Lorain Community Colleges, and participated in Fall Visit Day, Spring Open House, and Junior’s Day. The Center continues to work with Enrollment Services on strategic graduation cohort goals for first time, full time freshmen. The 2006 CLASS freshman year cohort exceeded the university graduation goal of 30% by reaching an over 40% graduation rate. The work continues on the 2007 cohort, and this past spring semester the 2008 cohort was added to the Center’s responsibilities. The graduation goal for cohort 2007 is 32% and the goal for the 2008 cohort is set at 40%. Targeting first time, full time students, the Center does continual outreach to keep these students on track with their degree programs and assists them in graduating within the six year IPEDS reporting timeframe. Taking into account “graduated”, “graduation application submitted” and “projected graduation” for both the 2007 and 2008 cohort students, the anticipated final graduation numbers suggest that CLASS will achieve and exceed each cohort’s set goal. In addition to the Center’s current outreach strategies and in an attempt to provide more intrusive advising, our graduate intern from the Adult Learning and Development Master’s program implemented a “senior graduation application project.” Each semester, our intern reviewed copies of graduation applications that had been submitted, routed and notated through all appropriate offices. The intern compared the graduation application plan to the student’s current course schedule to ensure no deviation from the

application had taken place. If it had, the intern with the assistance of a CLASS advisor, did immediate outreach to discuss and/or make appropriate changes to the graduation plan. This type of outreach ensures each senior is making appropriate progress and helps to eliminate any last minute roadblocks to the goal of graduation. The Center also collaborated with CLASS departments/schools/ programs and the Office of the Registrar on establishing upper division transfer credit equivalencies to allow credits to transfer in as CSU major credits. This allows for more accurate transfer credit evaluations and minimizes duplication of course registration. This new information is currently being uploaded into Degree Audit, which will make for a more consistent and accurate tool for both advisor and student. The Center continued offering limited weekly walk-in appointments throughout the year. Advisors offered 23 hours in the fall and 28 hours in the spring of weekly walk-in time. The tremendous success of students using this option, as opposed to scheduled appointment times, ensures the continuation of this service for the next academic year.

Advising Center Staff: Rose Begalla, M.A., Academic Advisor Sandra Ezekiel, Ph. D., Academic Advisor Michele Lieberth, M.A., Academic Advisor Lacie Semenovich, M.A., Academic Advisor Stephanie Triplett, M.A., Academic Advisor Michelle Knapik, Ed.S., Assistant Director, Undergraduate Programs, CLASS

Jeanatta Brown, B.A., CLASS Advising Center Administrative Secretary

Graduate Interns: Felicia Carrington, Fall 2011 Ralph Walker, Spring 2012 Designer of annual report: Lesley Lang, Communications Coordinator, CLASS

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2011–2012 CLASS Advising Center Usage Report Each year the Advising Center has seen growth in its activities. During this past year, the Center’s appointment totals were at the highest level they have been since the Center’s 2007 inception. The Center is experiencing growth not only in advising appointments, but also in drop by traffic (visits not resulting in an appointment) and lobby computer usage. Walk-in traffic surrounding the beginning of a new semester is slightly down. This may be attributed to the additional walk-in hours available throughout the semester. This drop is positive in that students who procrastinate registering until the very start of a semester are using our more convenient weekly walk-in availability, thus taming the huge demand for advising assistance the Center experienced during these times in the past. With the implementation of the Center’s telephone tree, students are being directed to use the online scheduling system which has dramatically increased in usage, allowing the front desk time to handle other important responsibilities and necessary duties for efficient student service.

Student Appointments: Total 5492 June 375 July 312 August 108 August walk ins 581

Sept walk-ins 163 September 227 October 388 November 501 December 1-9 236 December walk-ins 231

January walk-ins 595 January 33 February 275 March 396 April 610 May 461

Summer 2011

Fall 2011

Spring 2012

1376

1746

2370

Drop-by traffic: Total 2160 June 222 July 195 August 180

September 75 October 295 November 145 December 157

January 120 February 151 March 282 April 148 May 190

Summer 2011

Fall 2011

Spring 2012

597

672

891

Computer Usage: Total 1867 June 56 July 92 August 242

September 122 October 165 November 194 December 80

January 284 February 104 March 185 April 125 May 218

Summer 2011

Fall 2011

Spring 2012

390

561

916

In-coming Calls: Total 3679 June 498 July 483 August 725

September 150 October 196 November 201 December 225

January 175 February 184 March 254 April 219 May 369

Summer 2011

Fall 2011

Spring 2012

6

1706

772

1201


CLASS Advising Center Historical Usage Data Academic Year Comparisons Student Appointments

Computer Usage - Lobby 5492

5500 5000

5371

5064

4500

2000

3000

500

3377

07/08

08/09

09/10

10/11

11/12

07/08

225

08/09

09/10

10/11

11/12

Telephone In-coming Calls 5000

1500

1507

1250

4324

4000

3679

3000

1000

1006

1072

1000 586

07/08

08/09

09/10

10/11

11/12

Drop-By Traffic throughout semester (not resulting in an appointment) 2175

2160

2100

1929

1922 1882

not tracked

07/08

08/09

09/10

0

not tracked

07/08

738

08/09

09/10

10/11

11/12

CLASS Dean’s List Summer 2011: 187 | Fall 2011: 924 | Spring 2012: 827

CLASS Valedictorians The CLASS Academic Standards Committee recommends to the CLASS Dean’s Office their nomination for the CLASS valedictorian.

2025 1950

2802

2000

750

1800

not tracked

1971

1750

1875

100

1301

1291

1000

Walk-In Traffic in preparation of new semester

500

1867

1500

4358

4000 3500

2500

10/11

11/12

Summer and Fall 2011: Fifteen CLASS students were eligible for consideration of this honor. Valedictorian: Brittany Bate: Majored in Criminology, Sociology and Psychology Spring 2012: Twenty-six CLASS students were eligible for consideration of this honor. Valedictorian: Brittany Hogan: Majored in Anthropology with a minor in Sociology

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CLASS Academic Standards Committee Summer 2011 Committee Members

Fall 2011 & Spring 2012 Committee Members

Russ Revock, Art, Chair Tom Humphrey, History Bill Kosteas, Economics Liz Lehfeldt, History Samantha Baskind, Art Lisa Workman-Crenshaw, Social Work Kelly Wrenhaven, Modern Languages

Russ Revock, Art, Chair Bill Kosteas, Economics Kelly Wrenhaven, Modern Languages Stephen Gingrich, Modern Languages David Goldberg, History Holly Holsinger, Theatre/Dance Il Hyun Cho, Political Science (Fall 2011 & Spring 2012 Only)

CLASS Petition Actions and Outcomes Change F to I, extend I: 6 Reinstatement of Class(es): Approved: 4 Approved: Denied: 2 Denied: No Action Taken: - No Action Taken: Complete Withdrawals: 28 Selective Withdrawal: Approved: 22 Approved: Denied: 6 Denied: No Action Taken: - No Action Taken: Dismissal Appeal: 14 Sub For. Culture for FLR: Approved: 8 Approved: Denied: 6 Denied: No Action Taken: - No Action Taken: Extend an Incomplete: 2 Substitute course(s) for FLR Approved: 2 Approved: Denied: 0 Denied: No Action Taken: - No Action Taken: Grade Dispute: 3 Waiver of credit(s) Approved: 0 Approved: Denied: 3 Denied: No Action Taken: - No Action Taken: Late Add of Course(s): 3 Waiver of FLR: Approved: 3 Approved: Denied: 0 Denied: No Action Taken: - No Action Taken: Readmission after Dismissal: 36 Approved: 19 Denied: 17 No Action Taken: 0

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0 - - - 25 8 17 - 2 1 1 - 0 - - - 6 0 6 - 1 0 1 -


CLASS Petition Report 2011–2012

total

waiver of FLR

waiver of credits

sub. course for major req

sub. course(s) for FLR

sub. for. culture for for. lang

sub. deaf culture for ASL IV

selective withdrawal

reinstate of class

readmission

overload

late add

grade dispute

extend incomplete

even exchange

dismissal appeal

complete withdrawal

TYPE OF PETITION Summer 2011

change “F” to “I” & extend “I”

Total CLASS petitions reviewed: 126 Total Approved: 68 -53.90% | Total Denied: 58 -46.10%

June 22 - 2 2 - - 1 - - 6 - 6 - - - - - 1 18

July 13 1 1 2 - - - - - 5 - 2 - - - - - - 11

August 17 1 6 4 - - - - - 8 - 3 - - - - - - 22

Total Submitted 2 9 8 0 0 1 0 0 19 0 11 0 0 0 0 0 1 51

Total Approved 1 8 3 - - 0 - - 10 - 5 - - - - - 0 27 Approval % 50% 89% 38% -

-

0% - - 53% -

45% - - - - - 0% 53%

Total Denied 1 1 5 - - 1 - - 9 - 6 - - - - - 1 24 Denial % 50% 11% 63% -

-

100% -

-

47% -

55% - - - - - 100% 47%

Fall 2011

September 28 3 4 - - - 1 - - 1 - 1 - - - - - - 10

October 26 1 1 1 - - - - - 3 - 2 - - - - 2 - 10

November 30 - 3 - - 1 1 3 - - - 1 - 1 - - 2 - 12

Total Submitted 4 8 1 0 1 2 3 0 4 0 4 0 1 0 0 4 0 32

Total Approved 3 5 0 - 1 0 3 - 3 - 2 - 0 - - 0 - 17 Approval % 75% 63% 0% - 100% 0% 100% -

75% -

50% -

0% - - 0% - 53%

Total Denied 1 3 1 - 0 2 0 - 1 - 2 - 1 - - 4 - 15 Denial % 25% 38% 100% -

0% 100% 0% -

25% -

50% -

100% -

-

100% -

47%

Spring 2012 Feb 7 - 7 1 - - - - - 3 - 3 - - - - - - 14

March 7 - - - - - - - - 2 - 2 - - - - 1 - 5

April 10 - 3 2 - - - - - 4 - 1 - - 1 - 1 - 12

May 2 - 1 - - 1 - - - 4 - 6 - - - - - - 12

Total Submitted 0 11 3 0 1 0 0 0 13 0 12 0 0 1 0 2 0 43 Total Approved - 9 3 - 1 - - - 7 - 3 - - 1 - 0 - 24

Approval % -

83% 100% -

100% - - - 54% -

25% -

-

100% -

0% - 56%

Total Denied - 2 0 - 0 - - - 6 - 9 - - 0 - 2 - 19 Denial % -

18% 0% - 0% - - - 46% -

75% -

-

0% -

100% -

44%

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CLASS Probation and Dismissal Review (PDR) At the conclusion of each semester, the CLASS Academic Standards Committee (ASC) meets to review the status of those CLASS students deemed “subject to review�. These students either had a term GPA below 1.0 and/or a cumulative GPA below 2.0. Students reviewed by the ASC have earned 60 credits or fewer. The committee also reviews students who have earned over 60 credits for the same criteria who were NOT on probation the previous semester. Students who met the criteria above and earned over 60 credits and were on probation the previous term of enrollment had their academic status determined by the Office of the Registrar. This report also contains the major/program of those dismissed by the CLASS ASC.

Summer semester 2011

Fall semester 2011

Spring semester 2012

Automatic Dismissal:

Automatic Dismissal:

Automatic Dismissal:

0

Automatic Probation:

11

Subject to Dismissal: 54 ASC Dismissed: 0 ASC Retained on Probation: 54

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Of the 6 dismissed, their majors were: Criminology 1 Journal/Promo Com 1 Soc/Crim 2 Theatre Arts 1 Undecided 1

Of the 8 dismissed, their majors were: Communication 1 Criminology 2 Film/Digital Media 1 International Relations 1 Pre-music 1 Spanish 1 Undecided 1

Automatic Probation: 87 Freshmen cohort probation: 87* Subject to Dismissal: 204 ASC Dismissed: 57 ASC Retained on Probation: 147

Automatic Probation:

Of the 57 dismissed, their majors were: Anthropology 1 Liberal Studies 1

Of the 55 dismissed, their majors were: Art 1 Liberal Studies 1 Communication 3 Music 1 Criminology 15 Political Science 3 English 4 Pre Social Work 4 Film/Digital Media 8 Spanish 1 History 3 Sociology 3 Journal/Promo Com 2 Undecided 6

Of the 57 dismissed, their academic year was: Freshman 14 Sophomore 18 Junior 14 Senior 9 Post-Bacc 2

Of the 55 dismissed, their academic year was: Freshman 28 Sophomore 15 Junior 4 Senior 8 Post-Bacc 0

Final Results Fall 2011 Total Probation: Total Dismissed:

Final Results Spring 2012 Total Probation: 236 Total Dismissed: 63

Art 7 Communication 5 Criminology 5 Economics 1 English 2 Film/Digital Media 5 History 6 International Relations 1 Journal/Promo Com 2

Final Results Summer 2011 Total Probation: 65 Total Dismissed: 0

6

Linguistics 1 Music 1 Philosophy 1 Political Science 1 Religious Studies 1 Sociology 4 Spanish 1 Undecided 11

321 63

75

Subject to Dismissal: 216 ASC Dismissed: 55 ASC Retained on Probation: 161

*Pilot program under Office of University Studies and the Vice Provost-places all first time, full time freshmen on probation and provide workshops through TASC in an effort to increase retention to the second semester of freshmen year.

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University Petition Actions & Outcomes Approval of Unapproved Course

Total: 15 Approved: 13 Denied: 2

Readmit After Second Dismissal

Total: 1 Approved: 1 Denied: 0 Total: 1 Approved: 1 Denied: 0

Credit Hour Waiver

Total: 9 Approved: 6 Denied: 3

Restoration to Previous Catalog Rights

Credit Hour Waiver-Natural Science

Total: 6 Approved: 6 Denied: 0

Substitute Foreign Culture Course(s) for FLD Total: 0 Approved: Denied: -

Exemption-Transient Policy Over 59 Hrs Total: 33 Approved: 23 Denied: 10

Waiver of Foreign Language Deficiency

Total: 1 Approved: 1 Denied: 0

Exemption from Residency Requirement Total: 32 Approved: 22 Denied: 10

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University Petition Report 2011–2012

total

waiver of foreign lang deficiency

sub for culture course(s) for FLD

restoration of previous catalog rights

readmit after 2nd dismissal

exemption from residency requirement

exemption-transient policy over 59 hrs

credit hour waiver-Natural Science

credit hour waiver

TYPE OF PETITION Summer 2011

approval of unapproved course

Total university petitions reviewed: 98 Total approved: 73 (74.5%) | Total denied: 25 (25.5%)

6/30/11 Total 1 1 0 2 2 0 0 0 0 7/26/11 Total 1 0 0 1 1 1 0 0 0 Total Submitted 2 1 0 3 3 1 0 0 0 10 Total Approved 2 0 - 2 2 1 - - - 7 - 66.67% 66.67% 100% - - - 70% Approval % 100% 0 Denied 0 1 - 1 1 0 - - - 3 33.33% 33.33% 0% - - - 30% Denial % 0% 100% -

Fall 2011

9/14/11 Total 0 0 0 2 1 0 0 0 0 10/18/11 Total 0 0 1 4 4 0 1 0 0 11/14/11 Total 4 0 1 3 3 0 0 0 1 12/7/11 Total 1 2 1 3 3 0 0 0 0 Total Submitted 5 2 3 12 11 0 1 0 1 35 Total Approved 4 2 3 8 7 - 1 - 1 26 100% - 100% 74.29% Approval % 80% 100% 100% 66.67% 63.64% - Denied 1 0 0 4 4 - 0 - 0 9 0% - 0% 25.71% Denial % 20% 0% 0% 33.33% 36.36% -

Spring 2012

2/2/12 Total 0 1 1 4 4 0 0 0 0 3/1/12 Total 2 2 1 1 1 0 0 0 0 3/29/12 Total 1 3 0 5 5 0 0 0 0 5/3/12 Total 5 0 1 8 8 0 0 0 0 Total Submitted 8 6 3 18 18 0 0 0 0 53 Total Approved 7 4 3 13 13 - - - - 40 - - - - 75.47% Approval % 87.50% 66.67% 100% 72.22% 72.22% Denied 1 2 0 5 5 - - - - 13 - - - - 24.53% Denial % 12.50% 33.33% 0% 27.78% 27.78%

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Walk-in Tracking Totals 2011–2012 Two to three weeks leading up to the start of each semester and into the first two weeks of classes, the CLASS Advising Center moves from an appointment based system (with limited walk-in hours) to a first-come, first-served system in order to accommodate the rush of students seeking advising assistance. These weeks are the busiest times of year for the Center as students need assistance with planning a schedule, changes to schedules, completing Satisfactory Academic Progress forms for financial aid reinstatement, change of major/minor forms, petition assistance, and starting the graduation application process.

Walk-in Tracking Historical Usage Report In preparation for beginning of a new semester

Semester

Total # of Days Saturday Traffic

Fall 2008

539

16

14

Spring 2009

457

14

11

Fall 2009

557

19

10

Spring 2010

515

15

19

Fall 2010

592

21

9

Spring 2011

632

19

8

Fall 2011

682

26

13

Spring 2012

825

29

3

750 700 650

682 632

600

592 557

539

500 400

Fall 2011 Spring 2012

825

800

450

Fall 2011 Spring 2012

Anthropology 16 20 Art 48 60 Black Studies 0 0 Classical/Medieval 1 0 Com Mang 9 12 Communications 44 54 Criminology 82 71 Dramatic Arts 7 16 Economics 9 15 English 44 65 French 2 2 Film & Dig Media 29 29 History 18 32 Int’l Relations 22 28 Journalism/Promo 29 36 Liberal Studies 9 24 Linguistics 5 7 Music 47 39 Not Indicated 0 0 Philosophy 5 7 Political Science 42 44 Post Bacc 0 0 Religious Studies 8 15 Soc/ Crim 6 19 Social Science 4 4 Social Studies 4 4 Social Work 118 125 Sociology 23 20 Spanish 6 11 Undecided 43 60 Women’s Studies 2 6 Total 682 825

By Service

850

550

By Major

515 457

FA08 SP09 FA09 SP10 FA10 SP11 FA11 SP12

Check sheet 70 66 Combined services 182 289 Graduation application 82 103 Major questions 0 0 Not indicated 0 0 On-going conversation 4 20 Overload 0 0 Petition 65 108 Pre-advising 16 32 Probation hold 0 0 Scheduling 263 199 Transcript Evaluation 0 8 Total 682 825

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College to College Transfers Processed In an effort to educate newly transferred students that CLASS Advising Center is their home advising office, and to educate students in the CLASS Foreign Language Requirement, each student who transfers in from another CSU college receives a letter outlining the services available in the Advising Center. A flier outlining the University’s Foreign Language Deficiency and CLASS’s Foreign Language Requirement is included with this letter. Summer 2011: 82

Fall 2011: 123

Spring 2012: 75

(see flier on page 15)

Orientation Season 2011–2012 Number of new student orientations Number of express orientations Number of new student appointments

Fall 2011 8 4 362

Spring 2012 1 1 (2 weeks prior to semester start) 25

Academic Advising has been eliminated from on-campus Transfer Orientation Day. Instead, each transfer student is encouraged to meet with their CLASS advisor in the CLASS Advising Center prior to the start of the new semester for full transfer transcript evaluation and assistance with course scheduling.

Advisor Alert Tracking and Outreach The advisor alert system in CampusNet allows instructors of students in academic jeopardy to contact the student’s home advising office. In turn, the advising office does outreach on each alert received in order to assist the student in remedying their challenges by referring them to academic support offices available on campus, in the hope that the student successfully completes their course. Summer 2011: 12

Fall 2011: 312

Spring 2012: 233

(4 sent to Judicial Affairs Office)

(4 sent to Judicial Affairs Office)

Midterm Exams and Outreach Fall 2011: Grades received for 565 freshmen and outreach conducted Warning and assistance outreach for multiple failing grades: 111 Alert and assistance outreach for one failing grade: 162 Congratulations and support offered outreach to good/strong students: 292 Spring 2012: Grades received for 442 freshmen and outreach conducted: Warning and assistance outreach for multiple failing grades: 94 Alert and assistance outreach for one failing grade: 118 Congratulations and support offered outreach to good/strong students: 230 Additionally, each semester the CLASS Advising Center’s intern conducted a second follow up outreach to all students with one or more failing grades in the hope that intrusive advising would enhance students’ propensity to seek academic assistance in troubled areas of study.

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requirement for  ALL  students  in  the  State  of  Ohio  and  at  Cleveland  State  University  

and

Foreign Language  Requirement  (FLR)  

additional  requirement  for  students  in  the  College  of  Liberal  Arts  and  Social  Sciences  (CLASS)    

What did  you  do  in   All  CSU  students  must   do  this  to  remove  the   high  school?   State/University’s  FLD  

(Foreign Language  Deficiency)  

0 years  of  foreign  language  in   high  school:  

1 year  of  a  single  foreign   language  in  high  school  with   passing  grades   (Ex:  1  year  of  French):  

2 years  of  the  same  foreign   language  in  high  school  with   passing  grades   (Ex:  2  years  of  Spanish):  

3 or  more  years  of  the  same   foreign  language  in  high  school   with  passing  grades   (Ex:  3  years  of  French):  

CLASS STUDENTS  ONLY  

You need  to  remove  the  University   FLD  (previous  column).    

IN ADDITION,  you  need  to   complete  the  College’s  FLR FLR      (Foreign  Language  Requirement)  

You need  to  take  2  semesters  of  a   single    foreign  language  at  CSU  (Ex:   ARB  101  and  ARB  102)  

You’re required  to  continue  the   language  sequence  and  take  2   additional  semesters  of  intermediate   foreign  language  at  CSU  (Ex:  ARB  201   and  ARB  202).  Or  you  may  choose  a   new  language  and  take  2  semesters   of  beginning  language  courses  (Ex:   JPN  101  and  JPN  102)   You  need  to  take  1  or  2  semesters  of   You’re  required  to  continue  the   the  same  foreign  language  depending   language  sequence  and  take  2   on  placement.  The  Placement  Test  is   additional  semesters  of  intermediate   available  in  French  and  Spanish  (see   foreign  language  at  CSU  (Ex:  FRN  201   Note  below);    your  score  may  require   and  FRN  202).  Or  you  may  choose  a   you  to  take  2  semesters  at  CSU  (Ex:   new  language  and  take  2  semesters   FRN  101  and  FRN  102)  or  you  may   of  beginning  language  courses  (Ex:   place  higher  and  only  be  required  to   ITN  101  and  ITN  102)   take  1  semester    at  CSU  (Ex:  FRN  102)   FLD  removed*   You’re  required  to  continue  the   language  sequence  from  high  school   and  take  2  semesters  of  intermediate   foreign  language  at  CSU  (Ex:  SPN  201   and  SPN  202).    Or  you  may  choose  a   new  language  and  take  2  semesters   of  beginning  language  courses  (Ex:   CHN  101  and  CHN  102)   FLD  removed  *   FLR  met  *  

-­‐ A  minimum  grade  of  C  is  required  to  continue  in  the  foreign  language  sequence  -­‐    

Note:  The  Placement  Test  is  available  in  French  and  Spanish  at  the  Academic  Services  Center  in  Rhodes  Tower  West,  Room  289  (call  216-­‐687-­‐ 2566  for  their  hours).    For  placement  information  in  languages  other  than  French  and  Spanish,  please  contact  the  Department  of  Modern   Languages  at  216-­‐687-­‐4646.     *Even  if  your  foreign  language  requirement  has  been  met  you  should  consider  the  benefits  of  further  language  study.  By  building  on  previous   knowledge  to  maintain  or  improve  language  proficiency  you  can  earn  “retro  credit”  that  may  count  toward  a  minor  or  a  second  major  (some   majors  also  require  further  language  study  such  as  International  Relations,  International  Business,  Art  History,  etc.).    The  Retroactive  Foreign   Language  Policy  is  for  students  whose  first  college  course  in  a  foreign  language  is  taken  at  CSU.    If  you  receive  a  B-­‐  or  better  in  the  course,  credit   will  be  granted  for  previous  courses.    For  example,  if  you  had  two  years  of  Spanish  in  high  school  and  take  SPN  201  at  CSU  and  receive  a  “B”,  you   can  apply  for  retro  credit  and  receive  a  total  of  14  credit  hours  (4  for  SPN  201  and  10  hours  for  SPN  101  and  SPN  102).    Contact  the  Department   of  Modern  Languages  for  more  information:  216-­‐687-­‐4646.  

This  guide  applies  to  all  students  who  graduated  from  high  school  AFTER  1987.  If  you    graduated  prior  or  are  a  BM  in  Music    see  your  advisor  for  other  options  .  

CSU STUDENT  GUIDE   Foreign  Language  Deficiency  (FLD)  

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CLASS Advising Center: Post appointment on-line survey FA10 SP11 FA11 SP12 AVERAGE TOTALS Total students that started survey

69

153

119

138

120 responses per semester survey

Total students that completed the survey

47

115

83

111

89 completed survey per semester

Completed survey percentage

68.10% 75.20% 69.70%

(students can progress while skipping a question)

I am currently working on or intend Yes 66 to work toward a bachelor’s degree at No 3 CSU.

80.40% 73% completed survey

149

117

134

97% seeking bachelor’s degree

4

3

4

3% other

FA10 SP11 FA11 SP12 When making academic decisions, rate the FIRST important resource you use.

College advisor 24 56 48 62 Faculty/Professor 8 21 20 9 Staff 0 6 0 0 Classmates/students 3 1 1 2 CSU website 2 5 4 8 Undergrad catalog 2 8 1 2 Degree Audit 5 15 13 19 Friends/family 0 7 2 7 none 0 0 0 2 total answered 44 119 89 111

When making academic decisions, rate the SECOND important resource you use.

College advisor 8 29 22 35 Faculty/Professor 16 37 26 33 Staff 2 3 5 4 Classmates/students 2 4 6 4 CSU website 3 9 4 3 Undergrad catalog 3 8 15 8 Degree Audit 8 19 11 15 Friends/family 3 4 1 4 none 0 0 1 0 total answered 45 113 91 106

When making academic decisions, rate the THIRD important resource you use.

College advisor 4 18 11 8 Faculty/Professor 6 19 12 17 Staff 5 11 7 12 Classmates/students 5 13 10 9 CSU website 6 15 12 17 Undergrad catalog 9 6 6 13 Degree Audit 6 16 20 18 Friends/family 3 10 7 9 none 1 0 1 2 total answered 45 108 86 105

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FA10 SP11 FA11 SP12 What was the reason for your appointment? (top three highlighted)

Course selection 73.3% 59.6% 53.9% 62.4% Check sheet/requirements 53.3% 53.5% 46.1% 48.6% Pre-admission advising 4.4% 7.0% 3.4% 10.1% Petition 6.7% 6.1% 3.4% 4.6% Transfer credit evaluation 8.9% 23.7% 9.0% 16.5% Graduation application 11.1% 17.5% 27.0% 16.5% Major/minor change 4.4% 8.8% 7.9% 14.7% Explore career/major 8.9% 8.8% 4.5% 11.0% Academic Problems 6.7% 6.1% 3.4% 5.5% Personal issues 2.2% 6.1% 2.2% 4.6% Other 6.7% 4.4% 2.2% 4.6% total answered 45 114 89 109

DURING THE ADVISING APPOINTMENT... My advisor listened to my concerns/questions.

Strongly agree or agree 97.7% 97.2% 95.6% 98.0% Neutral 2.2% 1.9% 3.4% 1.0% Disagree/strongly disagree 0.0% 0.9% 1.0% 1.0%

There was adequate time to deal with my concerns/questions.

Strongly agree or agree 97.7% 97.4% 98.9% 97.1% Neutral 2.2% 1.8% 0.0% 2.9% Disagree/strongly disagree 0.0% 0.8% 1.1% 0.0%

I learned more about my requirements and my chosen program of study.

Strongly agree or agree Neutral Disagree/strongly disagree

75.0% 87.3% 88.5% 13.6% 9.8% 7.7% 11.3% 2.9% 3.8%

93.9% 4.1% 2.0%

My advisor helped me identify and set realistic. academic goals based on my academic history

Strongly agree or agree Neutral Disagree/strongly disagree

81.4% 88.0% 91.5% 7.0% 6.0% 4.2% 11.6% 6.0% 4.2%

89.9% 8.1% 2.0%

I learned about my progress toward graduation.

Strongly agree or agree 81.7% 90.6% 92.4% 89.0% Neutral 4.6% 7.4% 5.1% 9.0% Disagree/strongly disagree 13.6% 2.0% 2.5% 2.0%

I learned about other campus resources that I may need.

Strongly agree or agree 80.0% 75.0% 82.4% 70.4% Neutral 10.0% 17.0% 13.2% 23.5% Disagree/strongly disagree 10.0% 8.0% 4.4% 6.1%

AS A RESULT OF MY ADVISING APPOINTMENT... All my questions/concerns were addressed or Strongly agree or agree 88.70% 95.50% 95.40% 97.20% I was directed to the appropriate resource. Neutral 4.50% 3.50% 1.10% 2.80% Disagree/strongly disagree 6.80% 1.00% 3.50% 0.00% I understand how to use CampusNet for course selection and registration.

Strongly agree or agree 88.60% 88.00% 93.00% 88.20% Neutral 5.70% 5.50% 7.00% 8.60% Disagree/strongly disagree 5.70% 6.50% 0.00% 3.20%

I understand what to do next, the steps I need to take or the decisions I need to make.

Strongly agree or agree 91.00% 95.40% 98.80% 95.30% Neutral 4.50% 2.30% 1.20% 1.90% Disagree/strongly disagree 4.50% 2.30% 0.00% 2.80%

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FA10 SP11 FA11 SP12

I understand how to pick the appropriate general education courses.

Strongly agree or agree 89.50% 83.70% 90.10% 89.30% Neutral 5.25% 14.20% 8.50% 7.50% Disagree/strongly disagree 5.25% 2.10% 1.40% 3.20%

I understand how to access and understand Degree Audit.

Strongly agree or agree Neutral Disagree/strongly disagree

79.00% 76.40% 87.90% 76.80% 15.80% 13.50% 9.00% 15.50% 5.20% 10.10% 3.00% 7.70%

I understand the CLASS foreign language requirement. Strongly agree or agree 79.50% 81.30% 94.20% 86.40% Neutral 12.80% 12.10% 4.40% 13.60% Disagree/strongly disagree 7.70% 6.60% 1.40% 0.00% I understand the need to return to Strongly agree or agree 80.50% 78.30% 88.90% 84.20% CLASS Advising Center to do my graduation application. Neutral 7.30% 10.90% 4.20% 13.60% Disagree/strongly disagree 12.20% 10.90% 6.90% 2.20% I understand the need to meet with my faculty/departmental advisor for major advising.

Strongly agree or agree 91.00% 94.90% 91.30% 93.00% Neutral 2.20% 4.10% 6.30% 6.00% Disagree/strongly disagree 6.80% 1.00% 2.40% 1.00%

BASED ON MY RECENT VISIT, UNDERGRADUATE ADVISING AT CSU... Is welcoming Strongly agree or agree 88.90% 94.60% 94.10% 95.30% Neutral 11.10% 2.70% 4.70% 4.70% Disagree/strongly disagree 0.00% 2.70% 1.20% 0.00% Is accessible Strongly agree or agree 91.10% 93.70% 93.00% 91.60% Neutral 6.70% 3.60% 3.50% 5.60% Disagree/strongly disagree 2.20% 2.70% 3.50% 2.80% Is professional

Strongly agree or agree 89.20% 97.30% 96.50% 95.40% Neutral 8.80% 1.80% 1.20% 3.70% Disagree/strongly disagree 2.00% 0.90% 2.30% 0.90%

Is knowledgeable

Strongly agree or agree 80.00% 93.70% 95.30% 96.30% Neutral 11.10% 5.40% 1.20% 3.70% Disagree/strongly disagree 4.40% 0.90% 3.50% 0.00%

Is supportive

Strongly agree or agree 89.00% 92.80% 90.60% 95.40% Neutral 4.40% 4.50% 4.70% 3.70% Disagree/strongly disagree 6.60% 2.70% 4.70% 0.90%

FA10 SP11 FA11 SP12

BASED ON MY RECENT VISIT, HOW SATISFIED ARE YOU WITH UNDERGRADUATE ADVISING AT CLEVELAND STATE UNIVERSITY?

Very satisfied/satisfied 86.80% 94.60% 94.10% 95.20% Neutral 6.60% 3.60% 1.20% 2.80% Unsatisfied/very unsatisfied 6.60% 1.80% 4.70% 2.00%

In two academic years, satisfaction has increased 8.4% 18


My advisin g experience s have been trem endous.

She didn’t limit her time with me—helped release stress and accomplish my goal quickly.

Super mega helpful! was My advisor l and very helpfu ll of my answered a t I had. a h t s n o i t s e qu at! She was gre

The staff at the center is fantastic.

some e w a s a w e h S !! lp e h s u io r e s and a Visit us on Facebook at CSU CLASS Advising

When I go to th e CLASS advisin g center everyon e is very friend ly and warm. I’m also grateful fo r the many walk-i n appointments that have been made available to me. This has sav ed me no small amount of hea dache and needless comm utes.

ed lp has solv All her he e lem for m a big prob g a major in decidin , ng classes li u d e h c s and relieved a which has stress. lot of my

She makes me feel welcome and is very helpful. The rec eption staff makes me feel welcome also.

f the most This was one o nces I have pleasant experie g at any had with advisin d to say, school. I am gla experience, I is th f o se u a ec b excited to be am even more CSU in the transferring to so much! Fall. Thank you

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Cleveland State University College of Liberal Arts and Social Sciences

Advising Center

2300 Chester Avenue | CB 279 | Cleveland, Ohio 44115-2214 www.csuohio.edu/class/advising/ 20

CLASS Advising Annual Report 2012  

CLASS Advising Annual Report 2012

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