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Awards
The Municipal Excellence Awards, presented by the Texas Municipal League, are a time of celebration for Texas cities that excel in the complex world of municipal governance. These awards honor programs that showcase outstanding management skills, promote resident engagement, and deliver exceptional service. In 2023, the City of Tyler proudly received the Municipal Excellence Award for cities with populations of more than 25,000 for its innovative city-wide editorial process.
Tyler’s highly effective process encompasses marketing campaigns for all departments and links actions to measurable outcomes. The Communications Team collaborates with each department annually to establish marketing objectives. They also create a comprehensive work plan with regular check-ins and updates throughout the year.
Since implementing this process, the City’s content creation has increased by an impressive 72 percent. Crisis communication has also vastly improved. Employees outside of the Communications Team have even been empowered to become communication ambassadors for their respective departments, promoting a culture of teamwork across the organization.
The program’s success has not gone unnoticed, as the Communications Team has shared their city-wide editorial process with other municipalities through state and national conferences and one-on-one sessions.
City Manager Ed Broussard expressed his pride in the City’s achievement. “I am immensely proud of our Communications Team for receiving this well-deserved award,” said Broussard. “Their tireless efforts and commitment to excellence have helped us effectively communicate with our community.”
We are thrilled to have been recognized with this prestigious honor, which serves as an inspiration for us to continue striving for excellence in all aspects of municipal governance.
More Awards!
Historic Designation
• The Mayfair Building was listed on the National Register of Historic Places
• The City of Tyler was designated as a “Music Friendly City” by the state of Texas
Government Finance Officers Association
• 37th Consecutive Certificate of Achievement Award for Excellence
• 16th Consecutive Distinguished Budget Presentation Award
Communication
• MarCom Platinum: Government Video, “2023 State of the City”
• MarCom Gold: Special Event Video, “Discover Downtown Tyler”
• MarCom Gold: Documentary Video, “Tyler’s First Police Academy Class”
• MarCom Honorable Mention: Video Promotion, “2023 Tyler Film Festival Commercial”
Parks
• 14th Consecutive year as Tree City USA
• 17th Consecutive Gold Star Affiliate Award from Keep Texas Beautiful and the Texas Department of Transportation
• 7th Consecutive Tree City USA Growth Award
• TML Municipal Excellence Award Finalist for Keep Tyler Beautiful’s Park Restroom Murals project
• Bergfeld Park has been designated as a “Great Public Space” by the American Planning Association
Planning
• 9th Consecutive Certificate of Achievement for Planning Excellence
