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Dear Irving Resident: I would like to take this opportunity to encourage you to serve your neighborhood and your community by forming a Neighborhood Watch. The best way for us to partner with our residents in our efforts to keep our city free from crime is to work with our Neighborhood Watch groups. We are all in this together and we can be more effective by working in collaboration. Forming a Neighborhood Watch group is the first step for every community wanting to mobilize against crime. Besides acting as the “eyes and ears” of local law enforcement, Neighborhood Watch groups also educate residents about how to make their homes and property less vulnerable to break-ins and vandalism. With that in mind, we’re pleased to provide you with this booklet, which contains information on how you can start your own neighborhood watch, and suggests activities for your group once you’re up and running. You’ll also find other valuable information you can use about home security, crime prevention and community services. We realize that peace of mind means a great deal to everyone. If you notice anything suspicious in your neighborhood, or have a concern, please do not hesitate to contact the Irving Police Department. We’re here to serve you 24-hours a day, seven days a week. If you have any questions or suggestions, please feel free to call us. Sincerely,

Larry Boyd Chief of Police, Irving Police Department


What is a Neighborhood Watch?




When to Call the Police


Home Security


Vacation Checklist


Burglary/Theft Prevention Checklist


Contact Information


Other Community Services






Neighborhood Watch programs begin with you! Officers count on your support in their efforts to fight crime. This is a never-ending task that cannot be undertaken by the police department alone. Thank you for taking the time to educate yourself on how to better protect your neighborhood, family and home.

• B  urglaries, auto thefts, rape, child abductions and arson are the most prevalent crimes nationwide. • Home burglaries are one of the easiest crimes to commit and prevent, but one of the hardest crimes to solve. • Statistics show that in more than half of home burglaries, forced entry is not involved. • The majority of home burglaries occur during daylight hours.


A Neighborhood Watch program is just that, learning how to effectively watch your neighborhood. It is neither a substitute for police protection nor a platform for taking the law into one’s own hands. Neighborhood Watches are designed to supplement police patrols by residents becoming the eyes and ears of their department. The three main principles of Neighborhood Watch are as follows: 1. getting to know your neighbors and watching out for them. 2. watching out for your neighbors’ property. 3. reporting suspicious or illegal activity to police immediately. Members of a Neighborhood Watch are simply asked to use common sense, and observe what is going on around them. The three principles listed will help residents recognize their neighborhood’s individual identity (i.e., what is normal activity, who “belongs” there, etc.). The added benefits are that members have a sense of community, pride and peace of mind. FACT VS. MYTH Myth: Neighborhood Watch areas do not work. Fact: Working programs reduce crime as much as 80 percent. Criminals have said that Neighborhood Watch programs scare them into other areas. Myth: Neighborhood Watch areas are nothing more than a clique. Fact: Neighborhood Watch groups are for everyone in the block or area. Your observations and input are just as valuable as anyone else’s. Myth: To be part of a Neighborhood Watch group, I would have to drop out of something else. Fact: Neighborhood Watch takes very little of your time. All you need to do is watch what is going on, report suspicious activity and attend meetings in your area. Myth: The police department runs your Neighborhood Watch program. Fact: Your Neighborhood Watch program belongs to you. The police will help you set it up, but you will be the voice.



HOW TO START A NEIGHBORHOOD WATCH Neighborhood Watch programs take many forms, but organizing by blocks is the cornerstone of all citizens’ crime prevention programs. The following suggestions can help you build a Neighborhood Watch group in your community. Step 1 Talk with neighbors and friends and ask for their participation. Find out who else is interested in being a leader (Block Captain) for the area. Explain the need for, and the value of, a Neighborhood Watch. Define the boundaries of the area to be organized. Step 2 Contact the Irving Police Department’s Community Services Division at (972) 721-2544. Ask to speak with the Crime Prevention Officer about starting a Neighborhood Watch. Step 3 Plan your first meeting! Get the news out by telephone, fliers or going door-to-door. Give your neighbors at least two weeks notice and plan a time and place that is convenient for everyone. Keep in mind that not everyone can attend an early meeting during the week. Typically, Mondays, Wednesdays and Fridays get low attendance results. KEEP THE NEIGHBORHOOD WATCHING Starting a Neighborhood Watch and keeping people interested are two of the biggest hurdles to overcome. Here is a list of ideas to help keep your community together by making your meetings fun and informative. This will help turn the “block” into a community instead of a row of houses. • Have a picnic at a local park. • Have a backyard barbecue. • Invite a guest speaker to your meeting. (Be imaginative! How about a 20- or 30-minute question-and-answer session with a landscaper or a home repairman? How about fire safety with the Irving Fire Department? There are hundreds of topics out there.) • Have a holiday party (Christmas, Halloween, etc.) • Have a summer block party. (Arrange to have a police car or fire truck on site!) • Have a neighborhood clean-up day. • Start a Neighborhood Association. • Hold a best-kept yard event.



Another great idea is to start a neighborhood newsletter. This will keep your friends informed (especially if they missed a meeting). To keep your reader’s interest you can include the following: • • • • • • •

Safety news (for home and self) Garage sale notices Announcements (wedding, babies, graduates, etc.) Recipes Lawn and garden ideas Awards Services within the neighborhood (including personal sales consultants).

There are so many possibilities to choose from. A Neighborhood Watch is only as good as the people who are willing to stand behind it and keep it going!

Example of Neighborhood Watch street sign.




RESPONSIBILITIES OF ALL MEMBERS Participation in Neighborhood Watch requires only a small fraction of time. Members should try to meet once per month. Of course, members must use their eyes and ears daily and report suspicious activity to police. That’s all there is to it! During monthly meetings, you will have the opportunity to meet new neighbors, keep friendships thriving, voice concerns about potential problems and pass along valuable information about your neighborhood. Although an officer will not be able to attend every Neighborhood Watch meeting, special arrangements for a visit can be made. The Block Captain should call at least two weeks in advance to request the attendance of a beat officer. Your beat officer will be familiar with your specific area and may have important information on current crime trends or other major events. Keep in mind that your beat officer is subject to all incoming emergency calls. He or she may or may not be able to make the meeting if duty calls! BLOCK CAPTAIN RESPONSIBILITIES If you choose to participate as a Block Captain, you will be asked to help with certain duties within your neighborhood: 1. Block Captains acquire and maintain a current list of participating block members (including addresses, phone numbers, e-mails or other contact information). They will submit that list to the Crime Prevention Officer. 2. They will create a notification system (by phone tree, e-mail or other means) so all members of the group will receive information as needed. 3.  They will put together a block map showing exactly where each participating family lives (an example follows) and give members copies of the map. Find members who are willing to be a “block parent.” Mark these “safe homes” on the map for children to go to in an emergency. 4. Block Captains should keep regular contact with the police department liaison (i.e. Crime Prevention Officer). They will disseminate any information received from the police department out to the neighborhood. Block Captains also will bring the concerns of the members to the police department. This can be accomplished by phone, e-mail or written correspondence. This way, the police department and neighborhoods maintain positive and open communication. 5.  Block Captains also are responsible for planning and setting Neighborhood Watch meetings. They plan the agenda and make arrangements for special speakers or other items of interest, if needed. They ensure that each group member is notified about meeting times and places. There are a minimum of two Block Captains for Neighborhood Watch groups. Of course, more are welcome!



Example of a Neighborhood Watch map:




1400 First St. Earl and Jenny Brown Kids: Eric, Katy

1404 First St. Mr. Ed Bennet

1408 First St. Martha Stewart




First St. Neighborhood Watch 1401 First St. Stacey Merchant

1405 First St. Elijah and Emily Brisco

1409 First St. Gary and Barb Rosberg Kids: Emily, Susan










1500 Second St. Greg and Rebekah Smith

1504 Second St. Robert and Hilory Miller Kids: James

1508 Second St. Donald Trump




Second St. Neighborhood Watch






THE PURPOSE OF REPORTING The purpose for reporting suspicious activity to the police is to stop the criminal activity that may be occurring, increase police presence in your neighborhood and give a true perspective of crime in the area. Making a report helps police establish criminal patterns and increases the potential for the return of your property. Keep the Non-emergency police phone number handy: 972.273.1010. This is a 24-hour line. If the situation is an Emergency, or if you are not sure go ahead and call 911. Never worry about “bothering” the police. Your police department is there for you. Police officers check on suspicious circumstances and persons every day. If your suspicions prove to be unfounded, do not be embarrassed. You might help stop a potential crime, save a life or prevent an injury. Think about what could happen if you fail to act. Whether calling 911 to report an emergency or the non-emergency number, remember to stay calm. The operator will ask about the problem. Give a specific and brief answer (i.e., a man is breaking into a car or there is a fire at my neighbor’s house). Next, answer the operator’s questions Help is on the way as you speak. The operator is trained to get information from you in the order it needs to be sent to the officer. You will need to provide a location and a description of what is occurring or who is involved. Again, be as specific as possible (but brief). Do not hang up until the operator tells you to hang up. Do not attempt to apprehend a person who is committing a crime. Do not attempt to investigate suspicious activity. Your personal safety may be at risk if you intervene. The police need your information — not your action. When the police arrive, do not immediately rush onto the scene. Stay in a safe place and tell the operator where the officer can contact you.



WHEN SHOULD YOU CALL THE POLICE? Use common sense! Not every person who comes into your neighborhood is a criminal. There are some basic rules of safety and common sense that come into play. 1. Be alert. Know what is going on around you. 2.  Be aware. Consider the circumstances. For instance, is he going door-to-door putting fliers on doors and walking off? Or might the criminal be the person taking his time knocking on the door (while nervously glancing around), and looking into windows as he goes house-to-house? Who would you call the police on? 3. If something doesn’t feel right, it probably isn’t. We’ve all had that feeling. Too many times though, officers have taken crime reports from people who ignored that “funny” feeling that something was not right. If you are that suspicious, go ahead and call the police. LEARN TO BE OBSERVANT The most valuable help you can give an officer is information to identify suspects or suspect vehicles. That and facts about the crime or suspicious circumstance are the two main components of an investigation. Keep a notpad handy in case you need to write down the facts. Here are some important details to focus on: Person – Sex Race Age

Weight Shirt Tattoos

Vehicle – License plate

Hair Glasses Pants Jewelry Scars

Model/year (Chevrolet, Ford, etc.) Stickers

Height Eyes Hat Shoes Coat Complexion Facial hair

Color No. of doors Body damage Custom fixtures Direction of travel

If this seems like too much information to digest, don’t worry. If you make it a habit to be aware of people and cars around evryday, observation will become second nature.



SUSPICIOUS ACTIVITIES CIRCUMSTANCE POSSIBLE CRIME Door-to-door sales person is seen going burglary or theft to the rear of a home or apartment Waiting/loitering in front of home or burglary or theft closed business Forcing entry into home, business or car burglary or theft Person running, especially if something of suspect fleeing a crime scene value is carried Large amount of human traffic to/from a drug, vice or fence operation residence on a regular basis Person screaming rape or assault in progress Person looking into parked cars car thief, car burglar especially if carrying light Person loitering around school, parks, sex offender, pedophile secluded area, parking lot Person offering items for sale selling stolen items in parking lot, road-side Person repeatedly driving through area burglary, theft suspect “Delivery man” with “wrong address” or burglary, theft or scam artist asked if another person lives at location Car being driven slowly or with lights off casing area; eluding police Parked car with occupants (especially at possible “look-outs” for burglary/theft an unusual hour) or casing area Cars being loaded with valuables burglary or theft Moving van or other vehicle being loaded at a burglary or theft neighbor’s home (especially if you haven’t heard that the neighbor was moving) Abandoned car on your block stolen car, dumped junk car Someone being forced into a car, kidnapping, assault or rape especially if female or juvenile Persons taking pieces off of a car or theft or vandalism cutting up a car Objects thrown from a car disposal of drugs, weapons or contraband Continuous repair operation at a non-business location “chop-shop” for stolen vehicles or other stolen items Open or broken doors/windows at any location burglary, theft or vandalism Unusual odor (paint thinner) drug lab Person exhibiting unusual mental or physical symptoms injured, intoxicated or mental illness Large accumulations of the same type of stolen property items (car stereos, speakers, computers, etc.) inside a garage, home, storage area, etc. There are thousands of unusual or suspicious circumstances that can occur at any time. Remember, the police officers cannot be every place at the same time. Alerting police about situations such as these or others can lead to the reduction of crime in your area.




Always keep in mind your personal safety when reading and implementing these or other crime prevention tips. Do not do anything that may hinder or prevent your or someone else’s ability to escape a dangerous situation. Make sure everyone in your home is aware of all safety features in place and that they know how to quickly overcome them if they need to get out in an emergency. Look at the exterior of your home. In an emergency, can the police, fire department or an ambulance find your home quickly from the street or other entrance? One of the top complaints of police officers and other emergency workers is that they cannot easily see address markers at night. The next time you drive at night, try and find the address markers of the houses you pass. Now, imagine if you were in a speeding ambulance trying to locate a heart patient, or an officer looking for a burglary in progress. Be sure that your address can be seen. Use large numbers that are contrasting or reflective. The numbers should be no less than three inches in height. If there is an alley behind your home, post your address on the rear entrance. Also, trim plants away from address markers for good visibility. Lighting is another major problem. Can a prowler, burglar or vandal hide in the shadows around your property? One of the most cost-effective features you can place around your home is exterior lighting. Lighting has proven to be an effective crime deterrent. Effective lighting should: 1. Illuminate as many sides of the house as possible. 2. Be placed under the eaves of the house or shielded with a protective covering to prevent tampering. 3. Kept on at night (consider motion lighting as well). An inexpensive timer or photoelectric cell will automatically turn lights on at dusk and off at dawn. Do not overlook the sides and rear of your property. Check your landscaping. Could a criminal hide behind shrubbery or use a tree to gain access to your roof? The security of your home depends on visibility. Ornamental plant growth should be kept well trimmed, especially around doors and windows where a person could hide to attack you or break into your home.


In planning your landscape, consider discouraging intruders from window areas by planting sticker-type bushes (i.e., roses, holly, pyrancantha, etc.). Keep trees trimmed. This is not only good for the life of the tree, but also eliminates hiding places. Cut away branches that allow roof access to your home. Trim trees from the bottom up and shrubbery from the top down. You should be able to walk under your trees and see over your bushes. NEIGHBORHOOD WATCH PROGRAM

Do you have a privacy fence that obstructs your neighbors’ view of your backyard? Are your fence cross-rails on the outside giving a step-ladder type entry into your backyard? What about your gate; is it secured? Privacy fencing is a disadvantage to home security since it provides concealment. Other forms of fencing would eliminate this disadvantage, but here are some methods to offset this problem: 1. Remove every other slate along the sides of the fence to allow greater visibility. Use chain-link instead of wood. 2. Plant a sticker-type bush or vine to cover the outside of the fence to discourage climbers (i.e., thorny vines or pyrancantha). 3. Padlock your gate so that entry is restricted. SECURITY INSIDE YOUR HOME When you hear a knock at your front door, do you look before you open it? You should. If you have a peep-hole use it. If not, install a wide-angle peep-hole with a 190-degree angle. This will help you to view not only who is in front of the door, but anyone who might be hiding to the side of the doorway. What type of door do you have? Is it solid to the core or hollow? How thick is it? Is it metal? Is the door in good condition? Not only your front door, but all of your exterior doors and the door between your house and garage should be solid core construction or heavy-gauge metal with a minimum thickness of 3/8 inches. A thinner door may give if pried or kicked. If your door is the panel-type, make sure the joints have not deteriorated or come loose. Check the strike plate on the door frame. (That’s the small metal plate surrounding the bolt on the edge of the door.) Are the screws short? The metal strike plate should be secured with screws that are a minimum of three inches long. Better yet, install a heavier gauge security strike plate with three-inch screws. The screws should reach beyond the frame into the structural 2’ x 4’s. Take a good look at your door lock. Is it a simple lock in the knob (such as one on a bathroom door)? Is your latch spring-loaded? The simple lock in the knob only offers you convenience and privacy. It can be easily defeated by intruders with a screw-driver or even a credit card! A more secure lock is needed for better security. The best is a deadbolt lock with these safety features: • Single cylinder • Minimum one-inch bolt throw • Rotating cylinder guard • Five-pin tumbler • Hardened steel interlocking screws NEIGHBORHOOD WATCH PROGRAM


Double-cylinder locks are discouraged because of the risk they pose during a fire. If the interior key is lost, you or someone else could be locked inside with no way to escape! Another consideration is French or double doors. When you have a pair of double doors, at least one door must be made inactive to make them secure. To do this, flush bolts should be installed at both the top and bottom of the inactive door. The flush bolts should be secured into metal strike plates. A deadbolt may then be added to the active door. Other types of doors in the home must also be adequately secured. Sliding glass doors are particularly vulnerable to attacks. Secure sliding doors to keep them from sliding or being pried up and out of the track. Here are a few suggestions: A Pinning: Drill a slightly downward sloping hole through the center or bottom part of the sliding door frame. Insert a straight pin (not a screw) as illustrated. This will help keep the door from being pried open. B. T  rack Screws: To keep the door from being lifted out of the track, place two or three screws into the top track. Leave the screw heads out far enough to allow just enough room for the door to open and close. The screws will take up the extra space needed for lifting. (See illustration). C. C  harlie Bar: Commercially available, these bars are bolted onto the moveable glass frame and have a hinge. When the door is not in use, the bar is lowered and connected to a small metal grip that is mounted to the frame. This also will help keep the door from being pried open. (See illustration). *Check your local hardware store for more options.




Remember to check your door hinges on all exterior doors (garage door too!). If hinges are exposed to the outside, make sure they are “pinned� in place to prevent removal. Non-removable hinge pins are also commercially available. You can have the biggest lock on the block, but it will be easily bypassed when a burglar taps out the hinges! When was the last time you really looked at your windows? Because windows are easy entrance points, secondary locks need to be added for extra security. First, determine what type of windows you have (single hung, double hung, sliding, aluminum frame, wooden frame, casement, jalousie, etc.). There are many different types of secondary locks for windows. They can be pinned (similar to sliding doors) or have key locks



attached. However, key locks on windows are discouraged because they will hinder escape routes in a fire. To pin a window, drill a hole at a downward angle through both the movable and fixed window frame. Next, drop in a straight pin that can be easily removed. That’s all there is to it. (Never drill into a vinyl window frame. It will damage the structural integrity of the frame.) Never nail or screw a window shut. This could hinder your escape in a fire. Other types of window locks include: thumb screw locks (placed on the track), dowels, storm windows and factory built-in secondary locks. Make it a point to replace or repair damaged or loose-fitting hardware. Check your local hardware store for more ideas. You will be amazed at the selection of locking devices available. Now take a walk through the garage. The door from the garage to the house should meet the standards for doors and locks previously discussed. What about the actual garage door? Is it in good condition? Is it metal or wooden? Does it have windows? Is there a garage door opener? If so, does the cord release to the opener hang in front of the windows? Is there a sliding bolt on the door that goes through the rail? Most garage doors are difficult to secure due to their construction. Here are a few ideas: • Remove any knobs or rings from an automatic garage door release cord. If they are left in place, an intruder can break out the window to pull it or use a coat hanger slipped through the top of the door (or a crevice) and pull the cord. Then the door will be released from the track. (Note: By removing the knob or ring from the cord it may not be as easily pulled by you if there is an emergency so have an alternate release plan ready). • K  eep the garage door closed and locked at all times. Cover the windows to keep thieves from peering inside. Another option is to place mirrored film over the windows. You do not want a burglar to know when you are at home or gone. • W  hile on vacation, place a padlock through the track or at the end of the door bolt. Unplug the automatic door opener as well. It’s easy for a burglar to drive along the street with a “code-grabber” and simply open your garage door with the touch of a button! • If you need to replace your garage door consider buying a windowless, metal door. They offer the most security. While standing in your garage, look up. Do you have attic access? Do you have pull-down stairs? This needs to be secured also. A case hardened, hinging clasp with a good padlock will help secure this.



MISCELLANEOUS SECURITY INFORMATION Alarms Alarms offer extra security, but they are no substitute for good locks and other hardware. Keep in mind that alarms do not keep people out of your home. Although they can be a good deterrent to burglars, alarms are designed to notify an alarm company first. Then, the company notifies the police. An alarm with an audible, exterior siren or bell will add additional security, as this will alert anyone in the neighborhood when it sounds. For additional information on alarm systems, see the last page of this booklet. There are hundreds of alarm companies out there. If you decide to purchase a system, take the time to research for a reputable company. Pay close attention to the quality of the service and products offered. The City of Irving requires that you have an alarm permit. Call 972.721.2411 between 8 a.m. and 5 p.m. Monday through Friday for an application. Padlocks Do not buy a cheap lock that may not offer you the protection you need. The most common method of defeating a padlock is to cut the shackle with bolt cutters or break it with a pry bar. Minimum Standards (exterior lock): 1. Case hardened steel with a 9/32-inch shackle 2. Locking mechanism in the toe and heel Be sure to record and then file off the “key code numbers” from all padlocks. This number (usually on the bottom of a lock) is used to make keys for that particular lock. If a thief gets the code number, he can make a key and simply enter at his convenience. Where are your keys? You’ve defeated the purpose of locks if you do not know where the keys are. If you have recently purchased or rented a home or apartment did you re-key the locks? If not, think about what could happen if the former occupants still have keys to your home! What about your garage door opener? Is it in your unlocked car that is sitting in your drive (or worse yet on the street)? Did you leave one in a car you sent for repairs? Your garage door opener is a convenient, electrical key granting access to your home. Before you leave for vacation, notify trusted neighbors and the police. The Irving Police Department can place a vacation watch on your home. It only takes a few minutes to call and complete the form by phone. While you are away, an officer will check your home at random. For your convenience, a vacation check list follows.




DO ❏ Lock all doors, including the garage door and overhead doors. ❏ Lock all windows, including basement and garage windows. ❏ C ancel all deliveries (newspapers, mail, bottled water, etc.) or have mail and newspapers picked up by a family member/neighbor. ❏ Have family/neighbor pick up any handbills/trash. ❏ Arrange to have the lawn mowed. ❏ Adjust blinds or draperies. ❏ Place at least two interior lights on timers in separate rooms. ❏ Secure all exterior valuables (ladders, mowers, etc.). ❏ Secure items such as jewelry, furs, cameras, credit cards and checks. ❏ Arrange to have friend/family house sit while you are away. ❏ H ave a neighbor park in your driveway and report suspicious activity to the police. ❏ Make sure a friend/family member has your travel plan and emergency contact information. ❏ Leave a radio on near the doorway (tune it to a talk station). ❏ Turn down or turn off the ringer on your phone. ❏ Put your house on the police vacation watch. ❏ Make sure someone will take care of your pets.

DON’T ❏ Leave notes outside indicating your absence. ❏ Hide keys under mats, in lights, flower pots, fake rocks, etc. ❏ L eave a message on your answering machine that says you are not there.




This checklist was designed to identify features in your home or in the daily routines of your family that might make you an easy target for burglars. Your goal is to eliminate any opportunity that invites criminals to your home. The security inspection should begin at your front door, and include an inspection of all doors, windows, locks, lights and landscaping. Each “no” answer indicates a security weakness or hazard. After completing the survey, you will have an idea of which areas to tackle to improve your home security. Remember, there are thousands of security options out there; so, find the safest one for you and your family! SECURITY POINTS 1. Are all exterior doors in the house either metal or solid wood? (Check upstairs as well.) 2.  Are all exterior doors equipped with single cylinder deadbolt locks? 3.  Are door frames strong enough and tight enough to prevent forcing or spreading? 4.  Are door hinges protected from removal from the outside? 5. Are all door locks adequate and in good repair? 6.  Are all exterior doors equipped with heavy-duty strike plates with screws three inches or longer? 7. Has the mortis hole (hole in door jamb) been drilled at least one-inch deep on all doors? 8.  Can the lock be reached through a mail slot or pet entrance? 9. Is there a screen or storm door with an adequate lock? 10. Are all entrances lighted with at least a 40 watt light bulb? 11. Are outside lights controlled by timers, motion sensors or photoelectric cells? 12. Can the front entrance be seen from the street or public area? 13. Do you know everyone who has a key to your home? 14. Have you had your locks re-keyed or replaced? 15. Does the porch or landscaping provide a place for burglars to hide? 16. If there is a sliding glass door, is the sliding panel secured from being lifted out of the track? 17. Is a “charlie-bar” or broom stick-type auxiliary lock used on sliding glass doors to prevent sliding? 18. Do all windows have adequate working locks? 19. Do all windows have secondary locking devices? 20. Do windows have screens or storm windows that lock from the inside?




NO ❏

❏ ❏ ❏ ❏

❏ ❏ ❏ ❏

❏ ❏

❏ ❏

❏ ❏ ❏

❏ ❏ ❏

21. If you have security screens, grills or bars over windows, do they remove from the inside? 22. Are all sides of your home (exterior) lighted at night? 23. Are your trees trimmed up and away from the ground and away from windows and roof tops? 24. Are shrubs trimmed down and away from windows and doors? 25. Are there ladders outside that could offer roof access? 26. Does the garage overhead door have an adequate lock? 27. Is garage door kept closed at all times and locked when not in use? 28. Are the keys in your car when parked in the garage? 29. Have you given thought about what you would do if you came home and discovered that your house had been burglarized? 30. Have you talked to your family or children about what to do if an intruder breaks into your house while you are there?

Consider setting up a security closet. If you have valuables such as silver or jewelry, build a place to keep them safe. You can reinforce the interior walls of an existing closet (it’s easy to cut through wall board). Install a metal or solid core wood door with a one-inch deadbolt. Use only a single cylinder deadbolt with the flip latch on the inside. Make sure the hinges are pinned or non-removable. Use a reinforced strike plate with threeinch or longer screws. This closet could also be used for temporary personal safety if someone breaks in while you are home. If possible, keep a cordless phone or cell phone the closet to allow you to call 911. Another good idea is a metal safe. There are two basic safes. A fire safe protects against heat, not necessarily theft. A valuables safe is heavy duty and protects against break-in, but is not heat proof. Combination fire/ valuables safes are available. Choose one that fits your needs. Buy quality products! A safe can be put inside a security closet and you can also bolt the safe to the floor or mount it inside a wall for extra security.





Emergency Police-Fire-Ambulance.................................................. 911 Non-emergency ............................................................. 972.273.1010 COMMUNITY SERVICES – Police Crime Prevention Unit Main number................................................................... 972.721.2544 Sgt. Joe Palomar............................................................. 972.721.2545 Officer Brian Crum.......................................................... 972.721.7778 Officer Twila Severance.................................................. 972.721.3745 Officer Charlie Cavazos................................................... 972.721.3557 Officer Carrie Lindemuth................................................ 972.721.2448 Public Safety Officer Chelsey Jones.............................. 972.721.2547 OTHER POLICE DEPARTMENT NUMBERS Officer James McLellan, Public Information Officer....... 972.721.3515 Police Records................................................................. 972.721.2437 OTHER IMPORTANT NUMBERS City Court.................................................... 972.721.2451/2740/3584 City Hall .......................................................................... 972.721.2600 Irving Fire Department.................................................... 972.721.2308 DPS (drivers license)........................................................ 972.253.4171 Tax Office (license plates)............................................... 972.254.6102 Texas State Highway Patrol............................................ 800.452.9292 Child Protective Services................................................ 214.951.7902 IRVING POLICE DEPARTMENT WEBSITE




HOME SECURITY SURVEYS By appointment, a police officer trained in Crime Prevention will come to your residence and complete an interior and exterior survey to make recommendations on how to improve your current home security devices. Call 972.721.2544. Advance notice is required. OTHER SERVICES The Irving Police Department Community Services Division offers the following programs to Irving residents, businesses, schools and community groups of all types. You can make an appointment to have a program conducted by the Crime Prevention Unit by calling 972.721.2544 Monday through Friday between 8 a.m. to 4 p.m. Advance notice is required. Alcohol Abuse Driving While Intoxicated (DWI) Traffic Laws General Laws Home Security Business Security Shoplifting Sexual Assault/Prevention Child Abuse/Pedophiles Abuse of Elderly Forgery/Fraud

Identity Theft Search and Seizure Courts/Criminal Jurisdiction Weapons Overview (& what is illegal) Disorderly Conduct (and related offenses) Personal Safety (home/work/play) Children’s Safety (home/school/play) Theft (property, vehicles, etc.) Drug Abuse/Awareness Vandalism (criminal mischief)

All services listed are provided free to those who live or work in Irving.



Irving Police - Neighborhood Watch Program