Professional Services Embracing Change Flysheet Q1 2024

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citrincooperman.com

PROFESSIONAL SERVICES

Embracing Change

The past several years presented nuanced challenges amidst continual market volatility, leaving a lasting impact on what was once “business as usual.”

AI AND CYBER DISRUPTIONS

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The need for technology to help mitigate labor gaps has forced many firms to invest in data harvesting and artificial intelligence (AI). Leveraging both is beneficial to many firms, but also opens organizations up to cyber-attacks due to their repository of personal information.

SUCCESSION AND STAFFING STRUCTURES As more baby boomers begin to retire, succession and staffing plans are top of mind for many firms. It is critical to a firm’s financial health to make their clients aware that despite any changes in leadership or staffing, their customer experience will remain strong.

LABOR Talent shortages, frequent turnover, quiet quitting, and a job market with no physical boundaries continue to impact professional services firms’ customer experience, opportunities, and margins.

We are entering a period where business leaders can take a collective deep breath and assess where they stand in anticipation of continued turbulence. The first quarter of 2024 offers an important moment for businesses to refocus, reevaluate, and create effective plans to achieve their strategic vision in the current market.

In today’s turbulent environment, leaders may be tempted to stick with the approaches that have worked for them in the past – regardless of whether they still fit the purpose – rather than rethinking and changing the way they lead. Our team’s professionals are here to provide innovative, actionable solutions to today’s most pressing issues. In 2024, Citrin Cooperman will be delivering timely industry insights to help your business effectively address the changes ahead.

BJ Hoffman | Partner and Leader Professional Services Industry Practice bjhoffman@citrincooperman.com

"Citrin Cooperman" is the brand under which Citrin Cooperman & Company, LLP, a licensed independent CPA firm, and Citrin Cooperman Advisors LLC serve clients’ business needs. The two firms operate as separate legal entities in an alternative practice structure. The entities of Citrin Cooperman & Company, LLP and Citrin Cooperman Advisors LLC are independent member firms of the Moore North America, Inc. (MNA) Association, which is itself a regional member of Moore Global Network Limited (MGNL). All the firms associated with MNA are independently owned and managed entities. Their membership in, or association with, MNA should not be construed as constituting or implying any partnership between them.


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