Change management requires preventing natural resistance by thinking from the point of view of the people involved.
Change management... and the human factor? How do you see yourself as the protagonist of the digital transformation of your company? Provoked to make this reflection and endowed with small Lego blocks were the CIOs present at the meeting ‘Change Management... and the human factor?’ where they participated in dynamics about their role in this process.
Dynamics with the use of blocks from the Lego Serious Play series (Photo: Carolina Andrade)
At a CIONET Brazil IT leaders meeting in São Paulo last November, the participants discussed the theme ‘Change Management... and the human factor?’. According to the Chinese proverb that says ‘What I hear I forget; what I see, I remember and when I work on it, I understand’, they were invited to take part in an experiment with pieces of Lego Serious Play, a special series of the well-known plastic blocks enabling them to respond, using a totally different tool, to the question “How do you see yourself as the protagonist of the digital transformation of your company?” The experiment was conducted by consulting firm Fluunt 7, which acts on human development. At first, the executives tried to understand what this toy had to do with the reality of the company and how to use it to
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EVENTS CIONET Brazil