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Equipment Processing Procedures
FACILITY ENTRY & ACCESS FLOW MAP
Each branch location will create a unique map designed to indicate the process of receiving customers, vendors and employees into their location. The main focus is to control the access into each branch and to provide an efficient flow of traffic. In addition, tracking of visitors in and out of the facility is a requirement.
Below is the process flow for Cinelease Headquarters.
RESTROOM
LOAD OUT WAITING AREA
LOAD IN
DISINFECTING
CHECK IN CHECK OUT EXIT
OFFICE VISITORS
ENTER
CHECK IN STATION FLOW CHART
OFFICE VISIT
STEP 2
Log visitors name and #
Have them park in “visitor area”
Notify reception
1. LOG VISITORS NAME AND ARRIVAL TIME
WHAT IS THE PURPOSE OF THIS VISIT?
PICK UP GEAR RETURNING GEAR
STEP 2
Notify foreman
Is order ready for pick up?
Are we ready for return? EXPENDABLES PICK UP OR DELIVERY
UPS/FEDEX SUB-RENTAL GEAR
STEP 2 STEP 2 STEP 2
Notify Expendables
Direct customer to follow the yellow line Direct delivery driver to bay Notify foreman
Foreman will direct customer to proper area
NO YES
STEP 3 STEP 3
Log name and #
Have them park in “warehouse waiting area” Direct costumer to the yellow line and appropriate bay #
FINAL STEP: LOG VISITORS NAME AND CHECK OUT TIME
EQUIPMENT PROCESSING FLOWCHART
Flags & Overheads
Flags and Overheads will be held for a quarantine period Equipment enters the facility through the Check-In Kiosk
Check-In Kiosk routes equipment to Receiving Area
Customer downloads and places equipment in Receiving Area
Flags & Overheads are separated
Equipment is moved to the Disinfecting Area
After disinfecting, equipment is now safe to return to inventory UPS, FedEx , USPS
Packages will be placed in area adjacent to the Check-In Kiosk
After the quarantine period, equipment can be handled and returned to inventory Return to inventory
FROM THE CUSTOMER
EMPLOYEES RECEIVING INCOMING EQUIPMENT MUST WEAR THE PROPER PPE AT ALL TIMES.
Cinelease will use COVID-19 operating practices for receiving and outgoing of equipment at its branch facilities. Branch facility layouts will dictate the processing flow of incoming and outgoing staging areas for receiving, disinfecting and sending out equipment to customers. As CDC guidelines change, measures and procedures will be revised and implemented nationwide.
There will be a designated area at the front gate to guide the customer into the facility.
RECEIVING EQUIPMENT FROM CUSTOMERS OR VENDORS
EQUIPMENT RETURNS BACK INTO FACILITY WAREHOUSE
• The customer will be directed to a staging area and then to a controlled drop off area, at which time equipment will be off loaded into the disinfecting zone. • If non-employees must enter the drop off zone to review order, proper PPE must be worn and physical distancing must be practiced. A strict no-contact rule must be followed. If crew employees do not have the proper PPE, Cinelease will provide the appropriate PPE to them. • Crew must only work in their designated drop off zone and are not allowed to wander around the rental facility. • Complete incoming paperwork and if customer is present inform customer of any damage or missing items. If customer is not present, complete paperwork and forward to Rental Department for further processing. • All return paperwork must be digitized to eliminate additional touch points both with paper and writing utensils. • Equipment will go through a thorough sanitizing process.
Once the equipment has been properly sanitized, the team leader and associates will return the equipment into the proper areas within the warehouse, by the direction of the Shop Foreman.
OUTGOING EQUIPMENT
EMPLOYEES RECEIVING OUTGOING EQUIPMENT MUST WEAR THE PROPER PPE AT ALL TIMES.
OUTGOING EQUIPMENT TO THE CUSTOMERS OR VENDORS
Warehouse team leaders will follow instructions from the shop supervisor for all deliveries to production and load outs occurring within the warehouse facility. Shop supervisors and warehouse team leaders will be charged with the responsibility of communicating logistics and implementing physical distancing and PPE.
DELIVERIES TO PRODUCTION CUSTOMERS OR SUB RENTAL VENDORS
• Hand sanitizing to occur before and after processing incoming and outgoing equipment. • Limit warehouse teams to 2 members or less while processing rental orders. • Disinfecting equipment protocols will be followed. Once sanitization has been complete, shrink wrap and sanitized sticker should be included on equipment order. • Using appropriate tracking measures equipment will be transferred to the assigned delivery or production vehicle.
LOAD OUTS WITHIN FACILITY WAREHOUSE
• When crew members are present during the load out process within the facility, physical distancing and
PPE protocols will be communicated and monitored by the Shop Foreman. • The Shop Foreman will communicate when the production crew can safely test and load equipment. • Outgoing paperwork should be signed and processed electronically with proper sanitation techniques.