Christel House South Africa Annual Report 2014

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efficacy* * The capacity to produce a desired or intended result

A N N UA L R E PO R T 2 014

“Every child deserves a seat at the table of life.” CHRISTEL DEHAAN

Founder - Christel House South Africa

Our purpose... to help children break the cycle of poverty and become contributing members of society.

Contents NPO Number: 017-044 NPO Christel House South Africa is a registered Non-Profit Organisation in terms of Section 18A of the SA Income Tax Act 58 of 1962. Christel House is an accredited Level 2 B-BBEE contributor. B-BEE Certificate Number: ADJGEN/171214/01

CEO’s Report


How You Can Help


Efficacy Study


Social Services Report



Giving Back


Principals’ Report

College & Careers Programme


Chairman’s Statement

The Christel House Model


Financial Report

Academic Results


Map of Communities Served


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CEO’s Report


After 30 years in the corporate sector, I found joining Christel House last year especially meaningful. Energised from day one by the staff’s passion to end the cycle of poverty, I count myself fortunate to be a part of this amazing organisation.

After matric, learners participate in our unique College and Careers Programme, which supports, mentors and guides alumni through university, college or apprenticeships, and into gainful employment.

Key to the success of Christel House is its holistic model, which develops the “total person”. Our first challenge is to help learners build the character and self-esteem necessary to resist the endemic social pressures in their communities. This starts in Grade R and continues throughout the educational process. Next we must ensure that every child stays in school and graduates matric. And finally, every Christel House graduate is expected to be gainfully employed.

Last year’s Annual Report measured our “Impact” on learners, their families and communities. This year we examine the “Efficacy” of our model. To this end we commissioned EY (formerly Ernst & Young) to conduct a study to test the effectiveness of the Christel House model. We believe it provides datadriven evidence that our programs are making a profound difference.

From an early age, learners are encouraged to envision their futures. Our remarkable educators teach relevant skills for today’s economy – collaboration and teamwork, problem solving, complex communication and critical thinking – to give students the tools and “grit” to succeed in the workplace.

Christel House Grade 2’s making posters for a Women’s Day event. Collaboration and communication are fundamental to the development of the “total” person.

Today, as we review our “Efficacy” from 2014, there is much of which to be proud. But a great deal still remains to be done. Ultimately the success of Christel House relies on the strength of our model, dedication of our teachers and support of our donors. With your help, we can confront poverty and transform lives. I thank you most warmly for helping us fulfil our mission.


Chief Executive Officer

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Christel House commissioned EY to test the efficacy of its transformative education model. Using school records, interviews, surveys and benchmark data from national institutions and data repositories, this is a summary of what they found.

KEY FINDINGS - Effect Christel House significantly outperforms public schools in Mathematics and English at Grade 3, 6

KEY FINDINGS - Cause Research shows that the superior performance of Christel House is largely attributable to:

Its holistic model of education.

and 9 levels and achieves markedly higher NSC pass rates. More importantly, Bachelor admission rates are significantly better - 64% vs the Western Cape public school average of 39% and the national public school average of 28%.

The focus on employability fostered throughout their schooling and in particular the College and Careers Programme after graduation.

Christel House graduates are much more likely to be enrolled in tertiary institutions

The passion and commitment of the Christel House educators.

(40% vs the national average of 16%), are less likely to drop out and are much more likely to find employment than those coming from the public school sector - 84% vs the 32% Western Cape youth employment average.

Christel House clearly contributes to greater socio-economic opportunity for the communities it serves, providing both learners and their families with a better sense of self, hope and safety.

The EY report goes on to recommend further investment and expanded partnerships to develop the critical College and Careers Programme further and continued focus on maths and science education - areas of skills shortage nationally - to build on the successes already achieved and further enhance quality employability.

Based on their accomplishments to date, Christel House children are expected to have opportunities for higher lifetime earnings and increased socio-economic impact. Christel House learners are on a trajectory toward self-sufficiency. Page 4

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Our learners are born into abject poverty. They arrive in Grade R speaking no English and with many developmental deficits. Their families cannot afford school fees or transport and sometimes not even food..

Egoli Informal Settlement 3500 Households 90% Unemployment Social Problems: Chronic poverty, food insecurity, substance abuse, violence, unsafe housing, poor sanitation, disease. Page 6



of Christel House graduates are either working, studying... or doing both.

Sibusiso Mandongana Currently in her last semester for a BSC Degree in Medical Biosciences, Sibusiso is also pursuing an internship and works as a tutor at the University of the Western Cape. She’s building to a career in Forensic Science.

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Principals’ Reports Senior School Report To each individual and every organisation that supported Christel House last year, thank you. Your support enables us to attract the most talented teachers, provide excellent programs and technology, and deliver life-changing results.


Doors Open at "the Farm" Last September we opened the doors to our Matric Study Farm, a dedicated home where Grade 12 learners live and study in a safe environment in the lead up to final exams.

For the past 5 consecutive years, Christel House has attained an impressive 100% matric pass rate. This year we again expect a 100% pass rate after one student retakes exams in April. Our goal was also to improve the quality of those passing marks. I am pleased to report that 64% of our matriculants earned a Bachelor’s pass with success in 11 of the 14 NSC subjects, including Physical Science. Impressive scores were also earned on the WCED systemic tests, with 86% of our Grade 9 learners passing the exam, and 73% passing the mathematics portion. A new strategy for exam preparation was piloted in September. We opened doors to “The Farm,” a dedicated facility where Grade 12 learners can prepare for final exams. Supervised by live-in teachers, students have access to safe accommodations and a conducive study environment. It has been an unqualified success. Technology is an integral part of effective learning. Dell, a key Christel House partner, empowers our teachers and learners by providing them with the latest ICT technology. And Microsoft, through their Innovative Schools programme, helps our educators innovate, share and scale best practices. With your support, Christel House is committed to reversing inequality and giving impoverished children the tools they need to thrive.

RONALD FORTUNE Principal - Christel House Secondary School

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Grade 3: interactive Learning Invaluable partnerships with Dell and Microsoft enable our educators to develop and share new methodologies that ensure our learners quickly make up early learning deficits and go on to out-perform the national and Western Cape averages for literacy and numeracy across all grades.

Junior School Report There is an enormous need for programmes like ours across South Africa. Each year over 200 applicants compete for only 60 seats in our grade R classrooms. All these children are deserving, but we choose those whose needs are greatest. Upon arriving at Christel House everything is new - the English language, teachers, toilets, uniforms, desks, books, canteen, grass, a playground - the list goes on. It is quite overwhelming - in a wonderful sort of way. Over the next two weeks, our firsttimers learn structure through repetitive procedural learning activities. They practice toilet drills, line-up protocol, dining etiquette and classroom rules. Teachers’ assistants translate for the children, who as yet have no English skills, and soon they begin to feel a sense of safety and belonging. Grade R learners develop gross and fine motor skills through exercises that build strength and coordination. Also taught are Life Skills, like

making good choices and working well with others. In Grade 1, the Character Building Programme expands. Learners perform drama, song and dance at weekly assemblies and in the process assimilate our core values of Respect, Responsibility, Integrity and Independence. A values-based curriculum equips students with character and confidence, traits that will give them a competitive advantage later in life. Starting in Grade 7, the Junior Leadership Programme strengthens important qualities like listening skills, teamwork, trust and communication. Learners practice leadership roles through participating in the Peer Mediation programme, hosting international guests, organising sporting events and speaking publicly at assemblies. With your continued support, more children will get the chance to break free from a life of abject poverty and become meaningful and productive citizens of South Africa. CAROL KRIEL

Principal - Christel House Primary School

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The College & Careers Programme

Fulfilling our mandate... To realise our vision of breaking the cycle of poverty, Christel House graduates must secure meaningful employment. Matric is a stepping stone to the final phase of learner development – the College and Careers Programme, which supports graduates until they are firmly established in the workforce. Students going on to tertiary studies receive assistance in securing bursaries and get a monthly stipend to cover transport to college and one meal daily. Regular contact with the institutions’ lecturers helps Christel House monitor learners’ progress. When intervention is necessary, counselling and mentoring are arranged. Christel House has built a diverse network of prospective employers – companies that offer learnerships, apprenticeships and full-time employment. We continually explore and expand partnerships with new employers, because enabling students to pursue their passions enhances prospects of career success. Career exploration starts in primary school. Each learner maintains a Career Portfolio which includes teachers’ feedback about individual strengths and challenges. This allows Christel House to help students plan for a career path that leverages their unique aptitudes. At Career Days guest speakers discuss their varied professions. Open days at tertiary institutions expose students to the campus environment. Jobshadowing and job-readiness workshops give students the opportunity to visualize themselves in the workplace.

Khanyo Bavuma Christel House valedictorian for 2013, Khanyo is studying for a BSC in Mathematical and Statistical Sciences. He achieved distinctions in 3 of the 4 modules in his first semester. He hopes to join Statistics SA - a valued Christel House partner - after completing his honours degree. Page 12

Through the College and Careers Programme, Christel House stays the course until our graduates become self-sufficient, productive South African citizens. It is thanks to our partners – the institutions, companies and individuals who share our vision – that such commitment is possible. Thank you!

CHRIS HANSON College & Careers Programme Manager

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true grit

Character Building is a cornerstone of the Christel House model. It is reinforced throughout the school programme.

“A child’s success cannot be measured by IQ scores, standardized tests or quizzes alone. Success also depends on young people developing character and ‘grit’!” Warren Jacobs - Dean of Students



Leadership Life Skills Motor Skills Over 200 families apply for the 60 places available in Grade R. We allocate places to those most in need.

Life Skills English

Peer Counselling

Char acter Building Public Speaking


Early Leader ship

Creative play

Career Guidance

Sex / Gender Education Career & Success Planning

Higher Education Vocational Training Bursary Applications Interview Training


Learnerships Job Placement

Giving Back

Giving Back

Giving Back

A holistic programme delivering

a values-based Page 14

curriculum. Page 15


EMPLOYMENT EFFICACY The College & Careers Programme supports Christel House graduates until they are gainfully employed. Of the 191 graduates from 2009 to Year End 2014:


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Matric pass rate, 6 years running


are at university


Bachelor pass rate


are at technical college


Year-to-year student retention rate


are in learnerships


Attendance rate amongst students and teachers


are gainfully employed


Students receiving breakfast, lunch and a snack daily


Students transported to and from school each day

9 95%

are still to be placed

of graduates are either working, studying or doing both

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The Holistic Cost per Learner

R43 207 *Budgeted Numbers:

EDUCATION R 25 901 (60%)


R 3 010

2 Trips per day plus extra-curricula activities

R 4 488



2 Meals and a snack per day

R 710

R 3 152

OUTREACH & Community Upliftment

R 265

HEALTH CARE & Social Services

R 1 694

* All general and administrative expenses are

SPORTS & Extramural Activities

R 453 Page 18

how y o u c a n help


covered by our Founder, so that every rand of your donation directly benefits the children. Page 19

H o w yo u c a n h e l p. . .


Contribute to our learners’ nutrition R20 a day - or sponsor a vegetable garden.

Sponsor a learner’s books and stationary... or sponsor a class.

Visit us and see how you can change a life by sponsoring the costs - in part or total - of one learner’s schooling.

Sponsor a learner’s travel costs - R25 a day - or sponsor a bus.









Library books, equipment, stationary - what you can give, we can use.




Your expertise can help our learners find their place in the world.

Teach music or coach a sport - your time and skills help develop new talents .

TECHNOLOGY PARTNERSHIPS Join DELL and Microsoft in helping us deliver innovative learning, giving our students the technology skills they need to compete.






Help sponsor one of our fundraising events.

U N I F O R MS Sponsor uniforms, shoes, or help fund our laundry service.

t We support our graduates until they find employment. Help fund our graduates in tertiary institutions.

I N T ER N SH I PS & J OB S Help our graduates - who have achieved so much become contributing members of society.







Sporting activities from netball to cricket, soccer to rugby are a big part of our extended school day. Help fund equipment, uniforms or our sports facilities. Page 20

Fulfil your charitable intentions with a gift specifically structured to reflect your wishes.

CONTACT US or visit and click the Donate Now! link to make a donation. Page 21

Family and Community Upliftment

Social Services Report

Family & Community Upliftment Families from Freedom Park attend a weekend Good Parenting workshop

Social Services support is a unique and essential part of the Christel House model. In-house social workers, counsellors and nurses address student challenges immediately, rather than depending on the availability of thirdparty support. Our Dean of Students and Culture focuses on strengthening school culture, encouraging constructive behaviours and advancing community outreach and parental services. The Dean oversees the work of social workers, nurses, and counsellors to ensure best practices. Programmes and initiatives in the Social Services area are designed specifically to promote character development amongst learners so that they are equipped to become upstanding citizens and productive members of society. Christel House South Africa 2013 graduate, Khanyo, said it best. “In my community, Christel House students stand out above the others in terms of dress, conduct, behaviour and education. . . .The Christel House values will remain with me for the rest of my life.�

In 2014:

1 256 social and health interventions were conducted with learners and families to address challenges. These included medical exams and treatments, individual, family, and group counselling, telephonic contact, as well as court support and home visits.

215 home visits were conducted to assess home environments and counsel families.

2960 family members attended workshops teaching parenting and language skills, basic entrepreneurship, computer skills and hair-dressing.

WARREN R. JACOBS Dean of Students and Culture

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GIVING BACK All Christel House students participate in our Service Learning programme. Giving of their time through a number of community upliftment projects during the year teaches them to become active, community-minded citizens.


25 Community Upliftment Projects

10 407 Hours of service learning 8

Communities received the benefits All Christel House parents are financially distressed and most cannot pay school fees. They gave back to the school in other ways in 2013.


12Hours 000

1 495 Labour Days

455 Parents Volunteered last year

Parents contribute in a number ways: Escorting learners • Classroom assistants • Maintaining school books, uniforms and other property • Laundry services • Assisting supervision of excursions • Cleaning, sealing and painting school facilities Page 24

Active Citizens...

Christel House learners distribute food and clothing hampers to residents of Pooke se Bos Informal Settlement Page 25

Board of Directors

Chairman’s Statement We have concluded 2014 with another successful graduation in terms of students’ pass rate and bachelor’s eligibility. We measure our success relative to our own year on year performance and also against the same indices of a cross section of public and private schools. The metrics continue to show that the Christel House experience is a formula for success in preparing children to join the ranks of the employed or those in higher education. Considering the communities we serve this is more remarkable when you factor unemployment rates that are up to three times the published national unemployment rate. One of the most fundamental measures of success, commitment and efficacy is attendance and retention. Of all Christel House admissions over the last 12 years, 93% are still in school. The attendance of both learners and teachers is an impressive 98%. That equals more education to more children more of the time and a reason we stand out in our total results. Such performance is underpinned by the strength, dedication and passion of our faculty, principals and supporting staff. Social work, the College and Careers programme, nutrition, physical education and service learning are all requisite components of a complete child, they are all available at CHSA and that is why our graduates have a head start to break the cycle of poverty for themselves, their families and the broader community. The year we have just concluded saw the arrival of our new CEO Nicky Sheridan. We all look forward to the maturation and success of his plans to bring the school to the next level of operational excellence and financial sustainability. We said farewell at the beginning of the year to our fellow Board member Melvin King as he took his new role as the head of the Oprah Winfrey Leadership Academy. We welcome Claudia Manning and Mteto Nyati as our newest members to the board. We have a wonderful board of involved, caring and effective people, they help make this dream a reality. We had the privilege in 2014 of two visits from our founder Christel DeHaan as we hosted the Christel House Global Conference in February and then again when Christel attended our November board meeting. The magic that lights up the smiles of the children when she is on campus has to be seen to be understood. As a community I think we all know the challenges that beset the poorest children in South Africa, come visit our school or watch the videos that Nicky and the team distribute and witness the joy and accomplishment for yourself. Ask yourself what you can do to support our dream to reach as many deserving children as we can in our poorest communities in South Africa.

Stephen Ross

Christel DeHaan (USA)

Chairman Nominations Committee

Experience: Business, Marketing & Public Relations

Lulu Gwagwa Nominations Committee

Experience: Business and Finance

Shaun Lamont Audit Committee

Experience: Business, Finance, Infrastructure Development, Marketing & Public Relations

Experience: Business, Education, Fundraising, Marketing & Public Relations

Nicky Sheridan Experience: Business, Finance, Public Relations

Brian Stocks Audit Committee

Experience: Business, Finance, Infrastructure Development

Wayne Grews

Elspeth Donovan

Audit Committee

Education Committee, Remuneration Committee

Experience: Business, Finance, Infrastructure Development, Marketing & Public Relations

Stewart Van Graan Experience: Business, Information, Communication and Technology, Marketing & Public Relations

Experience: Education, Social Development

Charles Abrahams Nominations Committee Remuneration Committee

Experience: Business, Governance and Law

* Claudia Manning and Mteto Nyati will join the Board in 2015


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ABRIDGED FINANCIAL STATEMENTS For the year ended 31 December 2014


Christel House South Africa once again achieved an unqualified audit report. The complete set of audited financial statements is available on our website:


2014 R

2013 R


Current Assets Cash and cash equivalents Temporarily restricted funds Trade and other receivables


Total Assets

36 107 247

34 767 563

9 071 698 789 032 761 368 10 622 098

18 230 823 769 007 3 659 696 22 659 526

46 729 345

57 427 089

EQUITY AND LIABILITIES Equity Accumulated surplus Liabilities Current Liabilities Deferred income Temporarily restricted funds held Trade and other payables

Total Equity and Liabilities

34 727 999

34 727 999

Balance at 1 January 2014

1 232 087 35 960 086

1 232 087 35 960 086

(2 259 259)

(2 259 259)

33 700 827

33 700 827

Changes in equity Surplus for the year

Balance at 31 December 2014

Non-Current Assets Property, plant and equipment

33 700 827


35 960 086

9 483 902 789 032 2 755 584 13 028 518

18 439 614 769 007 2 258 382 21 467 003

46 729 345

57 427 089


Cash flows from operating activities Cash receipts from donors Cash paid to suppliers & employees Cash (utilised by)/generated from operations Interest Income

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2014 R

2013 R

Revenue Operating Expenses Operating Surplus / (Deficit) Investment revenue

41 843 065 (45 070 169) (3 227 104) 967 845

38 220 145 (37 745 133) 475 012 757 075

Surplus / (Deficit) for the year

(2 259 259)

1 232 087


Net cash (to)/from operating activities

2014 R

2013 R

35 222 415 (40 679 824)

38 492 499 (37 299 914)

(5 457 409) 967 845 (4 489 564)

1 192 585 757 075 1 949 660

Cash flows to investing activities Purchase of property, plant, equipment Sale of property, plant and equipment Net cash to investing activities

(4 709 284) 39 723 (4 669 561)

(2 561 385)

Total cash movement for the year Cash at the beginning of the year

(9 159 125) 18 230 823

(611 725) 18 842 548

9 071 698

18 230 823

Total cash at the end of the year


Total Equity

Balance at 1 January 2013 Changes in equity (Defecit) for the year




(2 561 385)

Note to Cash, Deferred Income and Cash Flow: *Due to the strengthening US dollar, Christel House International contributed 2015 operational funding in 2014

The audited financial statements were compiled in accordance with the International Financial Reporting Standards for Small to Medium Sized Entities and in the manner required by the Companies Act of South Africa 2008. The auditors were Henri Grove & Partners Registered Auditors, Bellville. Page 29


Audit & Risk Committee Report

Relationships between Christel House South Africa and our local and international partners remain strong. Despite continued global economic challenges, CHSA total revenue increased by 12% over the previous year.

South African Funding Local Contributions R 15 273 098 Investment Income



967 845


Investment Income

International Funding R 26 569 967 TOTAL REVENUE

R 42 810 910


The Committee carried out its duties to stakeholders as required by the King Report and its own terms of reference in respect to the 2014 financial year. The Committee is satisfied that it has considered and discharged its responsibilities in accordance with its mandate and terms of reference during the year under review. We are satisfied with the improving trend in the results of the management’s assessment of its internal control and risk environments as confirmed by the combined assurance model implemented. The Committee formed the opinion that at the date of this report there were no material breakdowns in internal control, including financial control that would result in any material loss. The Committee reviewed and recommended the approval of the annual financial statements to the board.

Brian Stocks Chairperson - Audit & Risk Committee

International Funding US Contributions and Grants UK Contributions

Remuneration Committee Report

EXPENSES Overall costs increased by 19% this year, mostly due to facility improvements, an increased student count in the College and Career Programme, rising fuel costs and other inflationary pressures.

Costs unrelated to school programmes are kept at 12% or lower.

The Committee also reviewed and endorsed the company’s policy not to remunerate non-executive directors.

Lydia Dreyer CFO – Christel House South Africa

Operating Costs School Programme

R 40 624 399

Fundraising Costs


3 600 899

Management Costs


844 871


R 45 070 169

The Committee carried out its duties as required by the King Report and the Committee’s terms of reference to submit this report to stakeholders in respect of the 2014 fiscal year. The Committee reviewed the company’s general remuneration policy and specific packages for executive and senior management, educators and support staff.

Fundraising Costs



Management Costs

90% School Programme Costs

The remuneration strategy for management and the workforce at CHSA is designed to: 1. Attract and retain individuals with the ability, experience and skill to fulfill the mission of the organisation. 2. Incentivise employees to deliver sustained performance and appropriate risk management. 3. Provide market-competitive compensation packages. 4. Encourage behaviour consistent with CHSA values The Committee submits that it has considered and discharged its responsibilities in accordance with its mandate and terms of reference during the year under review.

Elspeth Donovan Chairperson – Remuneration Committee

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Cape Town Langa 66km

Bokmakierie Kewtown 60km 60km

Pooke se Bos Settlement

Christel House Ottery

Zille-Raine Informal Settlement Phumlani Village Settlement

Manenburg 60km

Hanover Park - 30km Philippi 20 km Egoli Informal Settlement

Transporting 728 Students... in these locations... twice a day.

Springfield Informal Settlement

Delft 80km

Brown’s Farm 70km

Phola Park Settlement

McCluese Informal Settlement

Jim se Bos Settlement

Strandfontein 25 km

Mitchells Plain - 80km

Strandfontein Informal Settlements

F a l s e B a y Page 32



On behalf of our learners, teachers and support staff, we would like to thank our partners and sponsors for their ongoing support of Christel House.


Phone: +27 21 704 9406 / 7 / 8 Email: Website: Banking Details:



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