Business Research: Marketing Title: Postering and City Ads on Poles, Boards, or Similar Category: Marketing & Advertising Description: MLA w Footnotes Format, 10+ Sources, 18 Pages, www.china-doll.org www.customwrittenbusinessplans.com www.prewrittenbusinessplans.com www.universityessayexperts.com www.researchandwriting.org Keywords: Business research, business marketing, essays, term papers, theses, thesis, dissertations, dissertation, literature review, custom writing, prewritten papers, pre-written, pre-written papers, school paper, business paper, academic paper, academic writing, free papers, book review, papers online, article review, annotated bibliography, case study, case studies, research paper, research papers, research writing, essay writing, article writing, marketing, advertising, marketing research, marketing essay, marketing term paper, postering, posters, city advertising, traditional marketing, gorilla marketing, marketing with posters,
1
Postering and City Ad Placement Advertising & Marketing Overview Advertising
and
marketing
enterprise
regardless
enterprise
will
not
of
are
necessary
industry.
rely
on
a
in
Typically,
single
any a
business
commercial
advertising
media
but
rather a mix of advertising media composed of traditional media as well as new media channels. Traditional media channels are print
such
as
newspapers,
which
postering
is
a
magazines
segment
of,
and are
direct a
marketing
segment
of
of
advertising, radio which now includes traditional and satellite radio
such
includes
as
Sirius
Satellite,
traditional,
and
satellite,
television
cable
and
which
internet
now based
segments. New media advertising media is dominated by Internet based
advertising
but
can
be
divided
into
segments
such
as
banner advertising as well as search engine sponsored marketing such as Google AdWords.1 However, there are a host of other new media advertising channels such as cell phone/wireless channels and mobile media channels related to personal digital assistants (PDAs) including iPods and other handheld electronic devices. Establishing an effective media mix for an enterprise’s media plan
is
a
considerable research
carefully amount
relevant
to
of
planned
task
research
and
the
product,
that
incorporates
reference
service,
or
to
a
existing
relationships
2
being marketed or sought after. Commercial enterprises must take careful consideration of all their media advertising options and incorporate
only
those
that
offer
the
greatest
return
on
investment and this is not always, as is too often the case, solely Internet based marketing initiatives. Summary Conclusion. Advertising and marketing is usually a mix of various advertising media rather than a single marketing channel alone. The combination of these various media channels is known as a marketing mix. The different primary types of advertising channels are: Print: newspapers, magazines, journals and similar Radio:
traditional
radio
via
AM
or
FM
frequencies
and
satellite radio dominated by Sirius and XM Television:
dominated
by
the
major
networks
but
also
includes independent producers such as HBO and delivered over the airwaves, cable, satellite and Internet Internet: all web-based advertising is Internet based Wireless & Mobile: various advertising efforts designed for handheld phones, PDAs, and other mobile devices Print Media Advertisers
who
are
considering
media
must
put
a
great deal of thought into which publications and venues to advertise
in.
Many
researchers
believe
that,
in
contrast
to
popular theory that has print media dying, print, rather than 3
being in decline, is evolving more into a form of electronic advertising:2
“When
moves
to
an
electronic
mode,
the
concept of the publishing cycle is undermined. Therefore, print must prepare for dramatic changes in currency as it evolves toward an electronic medium.” However, of more relevant concern when considering print advertising the clutter factor that is often associated with it:3 “quantity of advertising negatively affects
attitude
toward
magazine
ads
and
that
intrusiveness
(disruption) negatively affects magazine ad recall, as well as attitude toward the ads...”
The perception that a magazine or
newspaper is more of an “ad rag” than a valid content oriented publication
will
have
a
highly
negative
impact
on
the
advertisement’s effectiveness. The advertiser must consider how effective a company’s advertisement will be amidst the backdrop of
myriad
other
similar
ads
that
create
the
impression
of
clutter which is measured in three dimensions: 1) quantity—how many ads will there be in the publication or display in total, 2) competitiveness—how many like or similar ads will be in the publication or display, and 3) intrusiveness—how often or how drastically do advertisements interrupt the editorial flow of the publication.4 For the advertiser, and this is especially true for small businesses, print advertising is often critical but can be difficult to employ appropriately.
4
Summary Conclusion. Print is rapidly evolving into a hybrid form of advertising media with many formerly printed outlets now also
printing
to
the
Web
or
moving
purely
to
an
electronic
format.5 This means that in many instances the line between print and
Internet
media
is
blurring.
Considerations
for
advertising are: Quantity:
how
many
advertisements
overall
are
in
the
publication Competitiveness:
how
many
similar
service
or
product
advertisements will be in the print outlet Intrusiveness:
how
do
advertisements
interrupt
the
editorial content of the print outlet Television Television is often not a feasible advertising medium for many small businesses but for some small businesses and most medium
and
larger
enterprises
television
has
long
been
considered one of the most effective methods to disseminate a message.
Television
has
long
been
thought
to
be
effective
because it addressed one of the primary assumptions of marketing which
is
the
hierarchy
communication
events
must
predisposed"
consumer
of
effects:
“...a
occur--advertising
from
brand
sequence
must
awareness
to
move
of "the
purchase
behavior...this sequence of events is known as the hierarchy of effects...”.6
This
hierarchy
of
effects
is
considered
best 5
facilitated through television marketing material: “For both the creatives,
themselves,
and
for
their
client
counterparts,
television was overwhelmingly judged the most exciting vehicle for the creation of national ads”.7 In devising and executing an effective television advertisement there are several dimensions of concern one must maintain focus on throughout the conception and planning process. be
made
is
whether
One of the most basic considerations to the
advertisement
is
meant
to
actually
generate sales or to establish and build brand equity relating to
a
focused
message
service
targeting
a
or
product
rather
audience.8
mass
than
a
more
general
This
distinction
is
important as a failure to understand what the enterprise wants to
accomplish
can
lead
to
a
complete
lack
of
return
on
investment (ROI). Basically, it must be understood that just because television is seen by potentially thousands or millions of individuals does not mean that an advertising message is being received. Summary expensive
Conclusion.
advertising
Television
medium
and
is
thus
perhaps must
be
the
most
approached
carefully. Television can be utilized to achieve sales or brand enhancement: Television advertisements can reach wide audiences Television advertisements can be purchased by local market
6
ďƒ˜ Creating a television advertisement is itself expensive and a drain on resources Radio The need for effective marketing is, if nothing else, even more vital
to
developing
brand
identity
and
radio
has
long
been
thought to facilitate this attempt to develop brand identity. Radio is rarely utilized as the sole marketing channel for an enterprise but it is almost always included as part of a media mix.9
The traditional marketing mix has typically included some
radio advertisements at some point in time or another if not regularly for most small businesses. do
not
incorporate
channels
into
the
their
Internet
Currently, companies that
and
advertising
mix
Internet will
related
find
media
themselves
performing below the level of their competitors who do take advantage of this channel but with such innovations as streaming audio
and
Internet
based
radio
stations
this
distinction
is
quickly blurring as well. That said there is still room for radio as the sole advertising medium though in a limited form: “Radio
is
the
only
traditional that
medium
expected
from
that
will
online
see
in
growth
remotely
approaching
the
next
year�.10
Currently, there are efforts being made by new media
companies such as Google.com to incorporate traditional media channels such as radio into their formats which are bringing radio and the others back into vogue.
7
Summary Conclusion. channels
that
have
Radio is one of the traditional media
not
suffered
dramatically
from
the
introduction of the Internet and other new media. Radio can still
achieve
strong
contextual
targeting
based
on
listener
demographics: Radio
can
reach
wide
audiences
through
syndication
nationally Satellite radio is in its infancy and while not advertiser driven it offers future avenues for potential advertisement distribution Web & Internet Web consisted customers click
advertising of
pasting
either
through
and a
ignore
without
web
advertising
banner the
research
advertisement
advertisement
purchasing.
The
and
altogether medium
has
formerly watching or
just
advanced
considerably since its early formative years even though, some would
argue,
the
medium
is
still
in
its
formative
stages:
“Research has also shown that banner advertisements are becoming less and less effective as web users get more experienced...Web users are becoming harder to influence with marketing that they have not asked for”.11
Though Web media and Web marketing still
have further to go before they can be considered a mature, it is difficult to argue that Internet based advertising is not just effective
but
business
critical
in
one
aspect
or
another.
8
Currently, companies that offer search engine based sponsored advertising, such as Google.com and Yahoo!, are able to offer advertisers very effective contextual marketing tools that allow marketers to target consumers right at the time of need or when they are ready to make a purchase. As technology improves these companies are increasingly able to narrow audiences or consumers into
ever
more
refined
market
segments
and
sponsored
search
results, hosted advertisements, and web-logs (blogs) have made the banner advertisement archaic at best. Summary
Conclusion.
The
Internet
has
allowed
contextual
market or marketing that focuses on target markets at precisely the time, space, and context in which they are most likely to make a purchase or utilize a service. ďƒ˜ Internet advertising is cost-effective ďƒ˜ Internet advertising is highly granular (targeted) ďƒ˜ Internet advertising can be inexpensive to produce and even less expensive to disseminate Common Industry Usage by Type Prior to the introduction of the Internet and Web related technologies
it
was
likely
that
many
industries
might
have
consolidated their marketing efforts around a single media such as print or television. While there are likely some isolated enterprises enterprises,
in
some
industries
regardless
of
that
industry
still find
it
do
so,
most
increasingly 9
necessary to utilize a marketing mix and this applies as much to the small business as it does to the large multi-national.
For
example, even small construction companies have turned to Web integration in their marketing efforts to reach clients where once these same companies would have relied almost solely on the Pages.12
Yellow
television
To
further
networks
have
illustrate turned
to
the
point,
Internet
even
based
major
delivery
channels to achieve greater degrees of penetration in markets that have become increasingly competitive.13 This indicates that the
more
appropriate
question
is
what
percentage
of
each
marketing media do the different industries typically employ; i.e. what is the character of their marketing mix. However, research indicates that the automotive industry, the fast moving consumer
goods
(FMCG),
and
the
overall
retail
industry
has
shifted marketing capital from traditional media to online, Webbased media by as much as 24.1% and within these industries approximately 15% of their total marketing budgets is allocated towards
Internet
typically Internet
allocate based
marketing.14
based 15%
of
advertising
their efforts
Thus,
marketing and
have
these
industries
budgets
towards
increased
their
investments towards direct marketing from traditional media as well.
Other
focused
on
research expanding
reports the
that
US
percentage
based of
businesses
their
marketing
have mix
focusing on direct marketing from 20% to as much as 45% on
10
average of their total budgets.15 It is clear that industries have focused their marketing budgets on a diverse marketing mix that incorporates some or all traditional media channels as well as select new media channels within their marketing plans. The primary distinction that can be made is the percentage of their overall budget that targets a specific media channel or what could best be described as a multimedia approach to marketing. Summary Conclusion. Industry marketing efforts have shifted from historical concentration on single media channels to a more pronounced mix of media. The media mix varies by industry but on average
industries
allocate
their
marketing
spend
in
the
following proportions: Approximately 15% towards new media channels Approximately 45% towards direct marketing methods Approximately 40% towards traditional media channels The Rising Costs of Advertising v. Viewership The increased cost of advertising has as much to do with the production expense of marketing collateral as it does with the
fact
fractured.
that
consumers
Marketing
in
and
audiences
today’s
highly
are
increasingly
fractured
media
environment where gaining access to audiences takes a far more selective effort than in the past when all that was necessary was a phone call to a local newspaper, TV station, radio station or
pursuing
the
same
traditional
media
through
syndication. 11
These types of broad-based media campaigns, while still useful to
some
degree,
are
increasingly
ineffective.
Yet,
the
corresponding effect on the marketing industry is not a death knell unless a traditional marketer misinterprets the market, but is an indication that the marketing industry as a whole has shifted into new and different modality requiring a more with a much
more
precise
footprint.
Part
of
the
problem
is
that
consumers and audiences are inundated with marketing messages. A recent survey reveals that a full 88% of Canadians believe that they are saturated with too many marketing messages while 94% of young
Canadians
complain
that
there
is
currently
even
more
advertising today than previously (Leger) and by media channel and outlet the sense that there are too many advertisements is revealing as the following chart indicates:16 Perceived ad clutter Too many amount Too few Television 1% Radio 4% Newspapers 5% Billboards, street or transit signs 7% Internet 3% Magazines 3% Mail to home 5% *don’t know/no response not included
78%
Right
19% 35%
54%
31%
59%
33%
55% 56%
15%
56%
35%
65%
27%
12
These figures are contrasted by the impression on the part of Canadians that consumers in the US are exposed to even more extreme
levels
of
advertising.
Currently,
73%
of
Canadians
indicate the belief that the US consumer is even more exposed to marketing
material
and
yet,
and
perhaps
more
importantly
to
marketers, only 31% consider this saturation unacceptable while 56% simply tune out the messages:17 These figures are important because they reveal that marketers have to spend more to gain the attention of the consumer not just because of a fractured market and audience but also because of the over-saturation of advertising that has led to the consumer simply tuning these advertising efforts out. The
costs
associated
with
marketing
spend
can
vary
substantially from industry to industry and from competitor to competitor. Typically businesses compute marketing spend as a percentage of revenue and this percentage can be from as little as 1% to as much as 20 to 30% depending on the industry (see appendix). For example, a small business such as a coffee shop or a bakery might reinvest 5-7% of its annual revenues into advertising which might be a sum as little as 5 to 7k while a major multi-national such as Carnival Cruise lines has an annual marketing revenues
budget in
in
2006.18
excess Contrast
of
$464m
these
or
approximately
expenses
by
the
3%
of
company’s
advertising expenses in 2003, 2002, and 2001 which were $334,
13
$208, and $214 respectively. Given that the marketing spend for the company increased by more than 100% in a span of just 5 years it is clear that marketing and advertising expenses are increasing across the board in all industries. Yet, research indicates that not all of these marketing related costs are due to production and design expenses because technology has allowed many
advertisements
generated
and
the
such
as
television
cost
savings
can
ads be
to
be
computer
substantial.
One
researcher cites the example of a television commercial that would have cost $10k just a few years ago no cost just under $3k because the special effects can all be created through CGI or computer
generated
imaging.19
Thus,
the
conclusion
is
that
industry competitors must employ more advertising across more marketing channels and media than in previous eras because the target
markets
are
increasingly
fractured
and
difficult
to
reach. Summary
Conclusion.
Marketing
efforts
require
ever
increasing percentages of an enterprise’s revenues in order to maintain the same level of revenues much less increase revenues. Target
markets
are
difficult
to
reach
and
have
ever
more
too
many
competitors and industries vying for their attention: ďƒ˜ 78%
of
consumers
feel
that
Television
has
advertisements
14
56%
of
consumers
feel
that
the
Internet
has
to
many
homes
are
advertisements 65%
of
consumers
feel
that
mailers
to
their
excessive Marketing
budgets
have
increased
by
as
much
as
100%,
depending on the industry, from even just 5 years ago Conclusions—Why Direct Marketing Works The strategic response to these increasing costs associated with acquiring new consumers or in establishing a brand can best be met by the small to medium enterprise through a concerted effort to incorporate further direct marketing initiatives into their
marketing
advertising
mix.
must
be
While
obviously
maintained,
other
marketers
media
are
channel
realizing
that
while many traditional media outlets are becoming irrelevant, many traditional media methodologies, such as direct marketing, are
actually
becoming
more
important.
Many
enterprises
automatically equate direct marketing with mail campaigns and related involves
efforts any
but
method
this in
is
which
misleading.
Direct
communication
marketing
channel
can
be
established directly with the consumer by the advertiser and this could be direct mailing, door to door sales, as well as postering techniques. In fact, Leger points out that 72% of Canadian
consumers
believe
that
posters
are
not
only
an
15
acceptable
means
of
direct
marketing
but
preferable
as
the
following chart indicates:20 Acceptable Advertisers sponsoring outdoor festivals 76% Advertisers sponsoring major charity events 74% Print advertising in newspapers 74% Posters on buses or subways 72% Radio advertising 69% Television advertising 66% Advertisers sponsoring university events 66% Ads on shopping carts 65% Signs on taxis 62% Logos on clothing 62% Advertisers sponsoring high school events 59% Billboards along the roads 58% Product placement in television shows 51% Advertisers sponsoring elementary school events TV news programs promoting newspaper stories Advertisers sponsoring whole half-hour TV 45% Ads in washrooms 44% Commercials before movies start in theatres 42% Banner advertising on the Internet 31% Ads on cellphone displays 31% Advertising where an actor pretends to be a tourist Ads placed on personal property 23%
51% 48%
30%
16
Famous people praising prescription drugs 16% Pop-up windows on the Internet 14% None are acceptable 2% By contrast, advertisements such as pop-up ads on the Internet are considered detestable with a mere 14% of consumers finding them acceptable. respects
as
Postering works in the same manner in many
direct
advertising
because
it
is
viewable
directly in those places where the consumer or target market member typically habituates. As such direct advertising is cost effective, can be highly targeted to specific populations, and is
informative.
The
intent
behind
direct
advertising
is
to
generate a response from the recipient of the advertisement and is usually a potential or existing consumer.
21
The purpose of
direct advertising methods is to obtain more potential consumers as well as to keep the existing ones. The fact remains that direct
marketing
marketers
to
geographic advertisements
techniques
segment
target
dimensions. in
other
are
highly
markets
by
Furthermore, media
formats,
granular both
and
allows
demographic
posters, typically
and
unlike have
high
consumer recall as this chart indicates:22 B-Format C-Company D-Planning agency/specialist E-Recall (%) 17
A
B
C
D
E 1
48s
Coca-Cola 52 Madagascar
Mother/Vizeum UK
2
6s
3=
AOL
Grey London/Vizeum UK Bartle Bogle Hegarty/Walker
6
KFC 44 Ford 42 Wedding Crashers Abbey 36 Gillette Venus
WCRS/MindShare
48 48s,96s 44 3= 6s Media 5 6s
7
Buses 37 Buses
8
6s
9
35 96s
DFS 32 Fantastic Four
10 48s Mediavest 1 2 3 4 46 5 UK 6
Feref/ZenithOptimedia
Ogilvy & Mather/MindShare Redwire/MediaCom
BBDO New York/MindShare Publicity Bureau/Brilliant Media The Creative Partnership/Starcom
30 6s,96s, buses CharlieZ& the Chocolate Factory Warner Bros/PHD 65 6s Sky HHCL Red Cell/MediaCom 57 48s,96s O2 Vallance Carruthers Coleman Priest/ZenithOptimedia 55 48s,96s Yellow Pages Abbot Mead Vickers BBDO/PHD
48s,96s 42 6s,buses 40 7 6s McCann 38 8 6s,96s 37 9 48s,96s 35 10 48s
Halifax NescafĂŠ
Delaney Lund Knox Warren/Vizeum McCann-Erickson/MindShare
Bacardi Breezer
Campbell Doyle Dye/Universal
Lynx
Bartle Bogle Hegarty/MindShare
Barclaycard
Bartle Bogle Hegarty/Starcom
Esure 34
Lionworks, in-house/Carat
18
The primary point to be made is that the above percentages apply to a variety of different products and services and of the total number of consumers surveyed between 34 and 52% of them recalled specific posters they had viewed in the course of their daily travels.
Considering
the
cost
of
postering
in
comparison
to
comparable advertisement efforts in other media it is difficult to not include a direct marketing effort utilizing postering in targeted neighborhoods. A typical small business can have 3k 8.5X11 posters distributed throughout a neighborhood or district for
a
mere
$900
in
the
downtown
districts
of
Toronto
and
Vancouver and this advertising comes with a substantial amount of residual traffic where the typical print media campaign in the local newspaper can run into the $1000s for the same period of time. Direct marketing is one of the most targeted forms of advertising
available
and
postering
allows
a
competitor
to
further segment its market providing a cost-benefit rationale that is unbeatable by other forms of print advertising and even most other media channel advertising.
Appendix Advertising Benchmarks in 94 Industries(2006 Norms)23
19
Works Cited “2006 Norms for Ad Spending Guide the Shift to Internet.”
20
Controller’s Report, 9(2006):
1-16.
Benson, Jim. “New Media, New Strategies.” Broadcasting & Cable, 137/23, p.12. “Carnival Corporation Annual Report.” Carnival Corporation Investor Relations.
< http://media.corporate-
ir.net/media_files/
NYS/ccl/reports/CCP06AR.pdf>.
Clever, Uwe. “Print Meets Multimedia.” Seybold Report: Analyzing Publishing
Technologies, 4/22(2005): 12-14.
Dahlen, M., Rasch, A., & Rosengren, S. “Love at first site? A study of website
advertising effectiveness.” Journal of
Advertising Research, 43/1(2003): 25+. Donato, P. J. “Research in a world of expanding media options: Chicken or egg?”
Journal of Advertising Research,
36/1(1996): 35+. Elliott, M. T., & Speck, P. S. “Consumer perceptions of advertising clutter and its impact
across various
media.” Journal of Advertising Research, 38/1(1998): 29. Geller, L. K. Response: The Complete Guide to Profitable Direct Marketing. New York: Oxford University Press; 2002. “Google Adwords.” Google.com (online). <http://www.google.com>. Ha, L., & Litman, B. R. “Does advertising clutter have diminishing and negative
returns?” Journal of
Advertising, 26/1(1997): 31+. Lee, Jeremy. “Traditional Media Lose Share.” Marketing,
21
10/18(2006): 6. Leger, Jean-Marc. “Advertising Avalanche.” Marketing Magazine, 107/45(2002). “Leverage Web 2.0 to Connect With New Clients.” Contractor’s Business Management Report, 6(2007): 2-3. Meyers, H. M. & Gerstman, R. Branding @ the Digital Age. New York: Palgrave;
2001.
“Old Line, New Tricks.” Crain’s New York Business, 22/2(2006): 15. “Posterwatch.” Marketing, 08/17(2005): 22. Quilter, James. “US Businesses Resolve to Expand Direct Strategies.” Precision
Marketing, 17/9(2004): 9.
Reid, L. N., & King, K. W. “Agency Creatives like TV Advertising Best.” Newspaper
Research Journal, 24/3(2003): 6+.
“Survey Suggests Only Radio Will Rival Internet for Growth.” Marketing Week, 28/29(2005):19. Zhou, N., Zhou, D., & Ouyang, M. “Long-Term Effects of Television Advertising on
Sales of Consumer Durables
and Nondurables: The Case of China.” Journal of Advertising, 32/2(2003): 45+.
22
1
“Google Adwords.” Google.com (online). Jun. 17, 2007<http://www.google.com>. Donato, P. J. “Research in a world of expanding media options: Chicken or egg?” Journal of Advertising Research, 36/1(1996): 35+. 3 Elliott, M. T., & Speck, P. S. “Consumer perceptions of advertising clutter and its impact across various media.” 4 Ha, L., & Litman, B. R. “Does advertising clutter have diminishing and negative returns?” Journal of Advertising, 26/1(1997): 31+. 5 Clever, Uwe. “Print Meets Multimedia.” Seybold Report: Analyzing Publishing Technologies, 4/22(2005): 12-14. 6 Reid, L. N., & King, K. W. “Agency Creatives like TV Advertising Best.” Newspaper Research Journal, 24/3(2003): 6+. 7 Reid, L. N., & King, K. W. “Agency Creatives like TV Advertising Best.” Newspaper Research Journal, 24/3(2003): 6+. 8 Zhou, N., Zhou, D., & Ouyang, M. “Long-Term Effects of Television Advertising on Sales of Consumer Durables and Nondurables: The Case of China.” Journal of Advertising, 32/2(2003): 45+. 9 Meyers, H. M. & Gerstman, R. Branding @ the Digital Age. New York: Palgrave; 2001. 10 “Survey Suggests Only Radio Will Rival Internet for Growth.” Marketing Week, 28/29(2005):19. 11 Dahlen, M., Rasch, A., & Rosengren, S. “Love at first site? A study of website advertising effectiveness.” Journal of Advertising Research, 43/1(2003): 25+. 12 “Leverage Web 2.0 to Connect With New Clients.” Contractor’s Business Management Report, 6(2007): 2-3. 13 Benson, Jim. “New Media, New Strategies.” Broadcasting & Cable, 137/23, p.12. “Carnival Corporation Annual Report.” Carnival Corporation Investor Relations. Jun.17, 2007< http://media.corporateir.net/media_files/ NYS/ccl/reports/CCP06AR.pdf>. 14 Lee, Jeremy. “Traditional Media Lose Share.” Marketing, 10/18(2006): 6. Leger, Jean-Marc. “Advertising Avalanche.” Marketing Magazine, 107/45(2002). 15 Quilter, James. “US Businesses Resolve to Expand Direct Strategies.” Precision Marketing, 17/9(2004): 9. 16 Leger, Jean-Marc. “Advertising Avalanche.” Marketing Magazine, 107/45(2002). 17 Leger, Jean-Marc. “Advertising Avalanche.” Marketing Magazine, 107/45(2002). 18 “Carnival Corporation Annual Report.” Carnival Corporation Investor Relations. Jun.17, 2007< http://media.corporate-ir.net/media_files/ NYS/ccl/reports/CCP06AR.pdf>. 19 “Old Line, New Tricks.” Crain’s New York Business, 22/2(2006): 15. 20 Leger, Jean-Marc. “Advertising Avalanche.” Marketing Magazine, 107/45(2002). 21 Geller, L. K. Response: The Complete Guide to Profitable Direct Marketing. New York: Oxford University Press; 2002. 22 “Posterwatch.” Marketing, 08/17(2005): 22. Quilter, James. “US Businesses Resolve to Expand Direct Strategies.” Precision Marketing, 17/9(2004): 9. 23 “2006 Norms for Ad Spending Guide the Shift to Internet.” Controller’s Report, 9(2006): 1-16. 2