Chilliwack Chamber of Commerce Week

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The Chilliwack Progress Tuesday, February 8, 2011

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CHAMBER OF COMMERCE WEEK FEBRUARY 21-25, 2011

LEADERS IN ACTION

Your Chamber at work for you. Chamber Connections Your business card is your ticket to Chilliwack’s premier networking event. Come on down to Chamber Connections on the third Tuesday of every month from 5-8pm for an opportunity to promote your business. Follow the Chamber newsletter or call 604-793-4323 for location details.

Getting Involved Your local Chamber of Commerce is looking for volunteers to help our committees plan and organize our events: • Business Excellence 2011 • General Meetings • Small Business Conference 2011 Call 604-793-4323 for a volunteer package.

Membership Means Business Members of the Chilliwack Chamber of Commerce form an integral part of the strong and diverse network that gives our Chamber its voice and credibility with local, provincial and federal policy makers, the media and the general public. The challenges businesses are faced with are constantly changing and evolving. It is only by engaging the power of the Chamber Network and working together that Chilliwack businesses will preserver in the years to come.

Develop, Advocate, Connect The Chilliwack Chamber of Commerce is a not for proÄt organization comprised of business professionals, residents and other community groups working together to ensure a healthy and social economic base to beneÄt the entire community. The Chilliwack Chamber of Commerce harnesses the tremendous potential of the private enterprise system and the community at large as a uniÄed “Voice of Business”, enabling our membership to accomplish what no one person can do individually.

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# 201 - 46093 Yale Road, Chilliwack, BC V2P 2L8 Email: info@chilliwackchamber.com Call Us: (604) 793-4323 • Fax us: (604) 793-4303


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Tuesday, February 8, 2011 The Chilliwack Progress

CHAMBER OF COMMERCE WEEK • FEBRUARY 21-25, 2011

Chamber Week February 2011

Your Chilliwack Chamber of Commerce board of directors

ContactUs: www.theprogress.com h

PUBLISHED BY:

The Chilliwack

Progress

45860 Spadina Avenue, Chilliwack, B.C. V2P 6H9 Main Phone: 604-702-5550 Classifieds: 604-702-5555 • Circulation: 604-702-5558 • Advertising Fax: 604-792-4936 Advertising e-mail: ads@theprogress.com Newsroom e-mail: editor@theprogress.com

The Chilliwack Chamber of Commerce board of directors includes, (from the left) Lisa Caruth (executive director), Joey Beltrano, Kevin Gemmel, Kate Blokmanis, Liz Lynch, Ingrid Gauw, Kirk Dzaman, Jason Lum, Barb Kemp, Harv McCullough, Alyssa Conkin (executive assistant) and Gary Moran. Missing from the picture: Jeremy Sibley, Joe Bruno, Mark Anderson and Sean Reid. JUSTIN KEITCH/ PROGRESS

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The Chilliwack Progress Tuesday, February 8, 2011

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CHAMBER OF COMMERCE WEEK • FEBRUARY 21-25, 2011

Young blood needed to pump new life into Chamber Chilliwack Chamber of Commerce needs a youth injection, says Chamber president. At 29, Jason Lum is the youngest president to ever man the Chamber helm, and is always the youngest member at meetings and luncheons and other such gatherings. That needs to change, he says. “I think younger people choose to be disconnected because politics are often boring,” says Lum. “Decisions don’t happen as fast as we as a generation are used to. We want instant gratification, but in politics, it’s a long, drawnout process that involves building relationships and maintaining relationships and ensuring you are communicating effectively with different people in governments.” Lum joined Chilliwack Chamber of Commerce in 2006, two years after opening his business, Myriad IT Solutions. As a small business owner, with a youthful edge, he felt policies were being made by people who didn’t understand the tools he needed to be successful. “We are entrenched in an older way of doing things,” Lum says. By joining the Chamber, he knew he could bring issues forward and leverage the power of the Chamber movement. Approximately 35,000 small

businesses are currently represented by B.C. Chambers of Commerce. Of those, Chilliwack is ranked in the top 10 for large Chamber members with a membership of almost 600. And with that, “we get one-oneone access with the Premier’s department, and with ministers involved in day-today policy making that affects small and medium-sized businesses,” says Lum. Slowly, the old way of thinking is starting to change. In Chilliwack, the Chamber is now focusing efforts on sustainability and the environment – two causes very much influenced by youth. It’s also started communicating via Facebook and Twitter, again two social media networks largely employed by youth. “It’s not just about getting younger people involved, it’s about engaging them,” says Lum. “We need to get them involved at a meaningful, decision-making level ... we’re slowly working towards that. “Do you want to make a difference, really make a difference? Then get involved,” says Lum. “You need to know what’s going on. You need to know what the trends are. Don’t sit on the sidelines, because you’re not going to have a right to complain later on in life if you don’t get involved now.”

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Jason Lum, president of the Chilliwack Chamber of Commerce. Jenna Hauck/ Progress

Chilliwack Chamber: A leader in action This month, Chambers of Commerce across B.C. and the country, will celebrate Chamber of Commerce Week. In Chilliwack, the event provides an excellent opportunity for members to demonstrate the outstanding value the organization brings to the community of Chilliwack. While each Chamber of Commerce is as unique as the community in which it operates, the value of The Chilliwack Chamber of Commerce is grounded by three areas of importance: advocacy, benefits and services. The advocacy efforts of the Chilliwack Chamber of Commerce represent some of the most important work that it does. The Chilliwack Chamber of Commerce

raises issues that concern both its members and the community at large with the provincial and federal governments. By giving these issues a voice beyond the local level, the Chilliwack Chamber provides much needed input to public policy which benefits local economic and social well-being. Benefits and services constitute two other areas of its focus. The Chilliwack Chamber provides direct benefit and service programs for its members, helping them put their very best foot forward in business, which in turn stimulates the local economy. Beyond the membership the Chilliwack Chamber of Commerce Continued: CHAMBER/ p4


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Tuesday, February 8, 2011 The Chilliwack Progress

CHAMBER OF COMMERCE WEEK • FEBRUARY 21-25, 2011

Chamber Week 2011 CHAMBER from p3 is hard at work promoting and assisting the community. Whether that means hosting and organizing local events, or lobbying the provincial government, the Chilliwack Chamber of Commerce’s contributions are a tangible part of the city of Chilliwack. The Chilliwack Chamber of Commerce is a leader in action. Chamber of Commerce Week serves not only to recognize and applaud that action, but also to bring further awareness of the Chamber Network’s influence and importance to the city of Chilliwack, to British Columbia , to members of the public and Chamber members alike.

Members of Chilliwack’s business community gather for the 2010 Chilliwack Chamber of Commerce Business Excellence Awards. The annual event recognizes the best in local business and community involvement. JENNA HAUCK/ PROGRESS FILE

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The Chilliwack Progress Tuesday, February 8, 2011

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CHAMBER OF COMMERCE WEEK • FEBRUARY 21-25, 2011

Chamber offers voice for business The Chilliwack Chamber of Commerce has improved its profile locally and provincially by going back to its roots. When the Chilliwack Chamber was first formed in 1903 (then as the Chilliwack Board of Trade) its mission was to be a member-driven organization that gave its members insolence over the type of development, legislation and growth that affected the community. Through the years, however, that mission statement was put on the back-burner in favour of becoming more of an events-oriented organization. Not anymore. While the Chamber does still hosts events, like its annual Business Excellence Awards Gala, it’s now focusing more on

politics and policy. “We’re getting back into what our forefathers did,� said Lisa Caruth, executive director of the Chilliwack Chamber of Commerce. “One of the most important aspects of belonging to a Chamber of Commerce is the fact that we do draft policy and that we advocate on behalf of our members. That can mean anything from issues looking at mobile business licenses to regional business licenses to taxation in our community. Anything and everything that effects how people manage and operate their business is what we want to be involved with,� said Caruth. “We want to make it as easy as possible for people to operate from a business perspective.�

Lisa Caruth, executive director of the Chilliwack Chamber of Commerce.

The Chilliwack Chamber is the largest business organization in Chilliwack and for the first time this year became one of the top 10 largest Chambers in the

province with roughly 600 members. “We definitely have a strong voice in the community,� said Caruth. “And we are now recognized by B.Cs Chambers as being a strong voice politically ... when it comes to advocating on behalf of our members, our voice is just that much louder.� And the organization’s future looks bright. “We’re stepping deeper and deeper into the political side of what the Chamber does, whether it be going to the local municipal government and saying that changes need to happen or going to our provincial government or even to the federal government,� said Caruth. “There is a lot of clout with the Chilliwack Chamber of Commerce.�

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Tuesday, February 8, 2011 The Chilliwack Progress

CHAMBER OF COMMERCE WEEK • FEBRUARY 21-25, 2011

Chilliwack Chamber: What’s in it for me? The Chilliwack Chamber of Commerce provides many different services to the community. Originally established in 1903 as the Board of Trade, the Chilliwack Chamber of Commerce is a member driven organization of businesses and individuals working together for the betterment of the business community as a whole. It was created in order to give business an influence in the type of development, legislation and growth that affects commerce. Joining the Chilliwack Chamber of Commerce is a wise business decision. It provides numerous opportunities through networking contacts, educational benefits and substantial savings through a wide variety of member programs. And there’s more...

Access Benefits to Chamber Members ■ Gas Company Membership cards save you up to 3 cents per litre ■ TD Merchant Services offers discounts on Visa, Mastercard, and Interac transactions ■ The Chamber of Commerce Group Benefits Plan is Canada’s No. 1 Health Plan for small firms – flexible and affordable, for any size busi-ness

Advocate. Develop. Connect.. ■ Meet business people in the community ■ Network and promote ■ Become a Member and benefit from the trust of people in the community

Casual Connections ■ Drop-In at the Coast Chilliwack Hotel from 5-8pm on the third Tuesday of each month ■ Meet and network with h other Chamber Members ■ Free appetizers ■ Win prizes from our business card draw

On-Line Business Directory ■ Businesses and consumers can easily search and find a Chamber Member listing on-line ■ Special logo displays that your business is a Member of the Chamber

Monthly Chamber Pages ■ First 5 New Members each month are featured in the Chamber Pages in the Chilliwack Progress ■ Enter to win the sixth spot in the Pages at the Chamber event business card draw

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The Chilliwack Progress Tuesday, February 8, 2011

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CHAMBER OF COMMERCE WEEK • FEBRUARY 21-25, 2011

Chambers applaud independent panel on HST Chambers of Commerce from across the province have welcomed news that an independent panel will be formed to report on the options facing BC in the coming HST referendum. “British Columbians need to understand the full implications of going back to the PST,” said John Winter, President and CEO of the BC Chamber of Commerce. “The creation of this independent panel will ensure that the necessary facts are available to voters in the province before they will be faced with a very important decision.” The newly appointed panel will report to British Columbians with a fact-based analysis of the implications of keep18

ing the HST or returning to the PST and GST sales tax system. The panel has 10 weeks to complete its work and will announce its final report by the first week of April 2011. “Given that this is such a critical step in the public education process, the BC Chamber of Commerce strongly supports the legislated procedure which calls for a referendum to take place in September 2011,” continued Winter. “The public debate over the HST has seen a lack of focus on the tax itself, and this timeline will give voters ample opportunity to weigh the facts and consider what is at stake.” More information on this panel is available at http://www.hstinbc.ca

B.C. prepares for HST decision Jim Dinning admits that it’s ironic for a former Alberta finance minister to be asked to weigh the merits of B.C.’s two choices for sales taxes. But now out of politics and serving as chancellor of the University of Calgary, Dinning is chairing an independent review panel to compare the harmonized sales tax with B.C.’s former provincial sales tax before a referendum on the HST later this year. Also named to the panel are former B.C. auditor-general George Morfitt, Simon Fraser University professor John Richards and Tracie Redies, CEO of Coast Capital Savings. Their report is due April 1, and will make no recommendation on either the HST or the PST, Dinning told Black Press. “Polling showed that people don’t feel they have all the facts they need, and they’re looking for an independent source rather than just the government information source,” he said. The Canadian Taxpayers’ Federation is making a recommendation to voters: keep the HST and demand a lower rate to reflect the broader base of the new sales tax. Gregory Thomas, the CTF’s communica-

tions director for B.C., says voting “no” in the referendum would kill off the “63-yearold relic” of the PST. He argues that the federal government reduced the Goods and Services Tax from seven to five per cent, and B.C. could do the same. “Here in B.C. the government could have introduced the HST at a lower rate,” Thomas said. “Instead they chose to create an expensive and confusing rat’s maze of exemptions, credits and loopholes for special interests, and pay for it by charging ordinary taxpayers an exorbitant sevenper-cent HST rate.” Thomas noted that if the HST rate were lowered, credits paid to a million lowincome B.C. residents would also come down. For special interests, he cited home builders, who benefit from HST credits and also successfully lobbied the province to raise the exemption for new home construction to $525,000. Resale housing is not subject to HST. The B.C. government also launched a new website at www.hstinbc.ca to offer videos and answers to frequently asked questions about the change from PST to GST.

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Tuesday, February 8, 2011 The Chilliwack Progress

CHAMBER OF COMMERCE WEEK • FEBRUARY 21-25, 2011

‘Subdued growth’ ahead, says Canadian Chamber In its Economic Outlook for 2011, the Canadian Chamber of Commerce observes that the Canadian economy has transitioned into a period of subdued growth. After an initial strong rebound from the recession, Canada’s economy lost some of its swagger, expanding at a sluggish 2.3 per cent annual rate in the second quarter of 2010 and a meager one per cent in the third quarter. “The Canadian economy is chugging along but not at full steam,” says Perrin Beatty, President and CEO of the Canadian Chamber of Commerce. “A number of factors are expected to constrain growth below 2.5 per cent in 2011,” says Beatty. Those factors are: ■ More prudent spending by Canadian households as they focus on repairing

their finances. Canadians borrowed heavily during the recession and recovery phase, racking up unprecedented debt levels. A softer employment picture and tepid wage gains will also add to consumer caution. ■ The cooling of Canada’s red-hot housing market. Many home sales were pushed forward in advance of new tighter mortgage insurance rules, anticipated interest rate hikes and the introduction of the Harmonized Sales Tax (HST) in Ontario and British Columbia. With housing demand retreating, housing starts receded from their April 2010 peak but should stabilize in 2011, albeit a lower annual average than 2010. ■ The winding down of fiscal stimulus and the focus of governments on constraining annual program spending growth

to balance their books by mid-decade. Government spending will make a considerably smaller contribution to overall real GDP growth in 2011. ■ Sluggish U.S. demand and the high Canadian dollar-both will likely constrain exports. The rate of growth in imports should cool, reflecting the expected moderation in Canadian household spending. Nonetheless, with the level of imports remaining above exports, the trade balance is expected to remain in deficit. However, business investment, particularly in machinery and equipment (M&E), is the bright spot in the outlook and will be a major driver of economic growth in 2011-12. “With strong headwinds buffeting the economy and competitive pres-

sures remaining fierce, it is encouraging to see the increased push by Canadian companies to invest in productivityenhancing goods,” says Beatty. Imports of M&E reached a 13-year high in October, and a number of factors will support increased capital investment going forward, including the strong Canadian dollar, the continuation of low borrowing costs, high corporate cash balances and the elimination of tariffs on a range of M&E. “We believe Canada’s relatively strong fundamentals-an enviable fiscal position, a strong banking system, widening interest rate differentials and favourable commodity prices-will save the loonie from excessive downside pressures. These forces should hold the Canadian

dollar near and slightly above parity in 2011 and 2012,” says Beatty. The Canadian Chamber of Commerce expects the Bank of Canada to stay on the sidelines until the summer of 2011 and predicts the overnight target rate will reach two per cent by year-end 2011 and three per cent by year-end 2012. It also cautioned that these are very uncertain times for the global economy and risks abound. The Canadian Chamber of Commerce is the vital connection between business and the federal government. It helps shape public policy and decision-making to the benefit of businesses, communities and families across Canada with a network of over 420 chambers of commerce and boards of trade, representing 192,000 businesses of all sizes in all sectors of the economy and in all regions.

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The Chilliwack Progress Tuesday, February 8, 2011

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CHAMBER OF COMMERCE WEEK • FEBRUARY 21-25, 2011

■ M EMBER S POTLIGHT

The feeling of family runs deep at Fortin’s They were an interesting pair, Charles Fortin and his son Laurence. Charles was the father, a life-loving man who had lived through the horrors of World War 2. With more than 30 years experience in the automotive industry, he was happiest working in his shop or driving one of the several sports-cars he owned in his lifetime. Charles was a master machinist, recognized province wide as a man standing at the top of his craft. Laurence was his son, and in many ways the polar opposite of Charles. He was strict and business-like. He had a strong set of beliefs that guided his life and he had a knack for numbers. Most importantly, he had vision and an eye for innovation.

Fortin’s continues to thrive, 65 years after Charles and Laurence Fortin opened the business.

But where oil and vinegar separate, these two men with their disparate personalities and skill-sets came together, starting a

business that would not just survive, but thrive for 65 years (and counting). In 1946, just 48 hours after Laurence emerged from

the armed forces, father and son put their shovels into the ground, working on the Yale Road lot that would soon house Fortin’s

Tool and Supply. From that original location, Charles used his know-how to take what the customers wanted and give it to them. Behind the scenes, Laurence used his accounting and administration experience to turn know-how into profit. In time, they turned their original operation into three more, running two stores in Chilliwack, one in Abbotsford and one in Hope. Charles and Laurence scaled back to one store in 1974, but Fortins moved ahead once more in the early 1990’s, this time guided by third-generation owner Jeff Fortin. With the local population booming, Jeff doubled the size of the lone Fortin’s location, providing warehouse, Continued: FORTIN’S/ p12

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Tuesday, February 8, 2011 The Chilliwack Progress

MEET YOUR CHAMBER STAFF AND BOARD MEMBERS JASON LUM - PRESIDENT

GARY MORAN

HARV MCCULLOUGH

JOEY BELTRANO

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Jason is co-founder at Myriad Information Technology Systems, his most recent position as the Director of Business Development. Prior to his position with Myriad, Jason worked as a Systems Administrator for the Tempest Development Group, assisting in the development of a multimillion dollar automated water and wastewater system for the City of Chilliwack. Jason has also worked as a civilian Network Administrator for the Royal Canadian Mounted Police, and as a freelance Project Manager in numerous IT related endeavors. A long-time resident of Chilliwack, Jason volunteers his time with a number of community organizations.

JEREMY SIBLEY Bank of Montreal

Jeremy Sibley has been a Chilliwack Chamber of Commerce board member since 2005 and served as President in 2009. He works for BMO Bank of Montreal currently as a commercial account manager and has worked as a branch manager for BMO in Chilliwack and Abbotsford. In addition to the Chilliwack Chamber of Commerce, he is involved in several boards and organizations including the British Columbia Council of Administrative Tribunals and groups teaching financial literacy for students. He and his wife live in Yarrow. He has completed his education at The University of the Fraser Valley.

Gary Moran, born and raised in BC, moved to Chilliwack in 1989. After operating his family’s nursery he knew agriculture was for him. In 2000 he renamed the nursery to Fantasy Farms to coincide with his family’s plan to make it an agritainment destination. Gary, his wife Lisa and Sue Andrews co-own and organize the Yard, Garden and Renovation Show. Gary believes in giving back to the community that supports his businesses by volunteering with a number of organizations; Big Brothers Big Sisters, Chilliwack Schools garden program, Rotary, Ag Commission, Community Futures and the Chilliwack Chamber of Commerce.

Harv McCullough comes from a construction and manufacturing background, Harv McCullough joined Fraser Valley College in 1978. He was charged with the responsibility of designing, developing and then teaching the Carpentry Program, which was one of the first Trades Programs offered at the newly formed Fraser Valley College. After five years of teaching, he was then offered a Coordinator’s position to help manage the operation and the development of other Trades Programs. Four years later he was assigned to the Director of Trades & Technology position, of which he held for approximately 16 years. He was then assigned to a newly formed position as the Dean of the Faculty of Trades & Technology.

Joey Beltrano, General Manager of the Coast Chilliwack Hotel, has more than 15 years experience in all facets of hotel and food service management. For the past two years, he served as District Manager for Aramark Canada Ltd., a leading supplier of food and beverage, cleaning and support services to healthcare, education and business clients. Joey first joined Coast Hotels & Resorts in 2004 as Food and Beverage Manager for the Coast Canadian Inn in Kamloops, B.C., a position he held for three years. Previously, he was Director of Food and beverage for the Atrium Inn in Vancouver. Joey has been a Director of the Board for the Chilliwack Chamber of Commerce since January 2010.

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Joe is a Chartered Accountant in the International Tax Group at Meyers Norris Penny. He has been with MNP in the Fraser Valley for two years and is currently specializing in US and Canadian tax services. Joe articled with Deloitte & Touche in Vancouver. He joined the Board of Directors of the Chilliwack Chamber of Commerce in January 2010. Joe enjoys history and politics, movies and music, but with the recent addition to his family, he now spends most of his free time with family.

Having grown up in the family’s successful office and stationery business it was only natural that Barb would eventually become a retailer herself. In 1991 Barb took ownership of Classic Cards, a downtown Chilliwack business she had first worked with in 1978. Always keeping her eye on the upcoming trends of the card, gift and specialty paper products industry, Barb expanded her store in 1997 to include scrapbooking. Barb enjoys yoga, golfing and of course shopping, personally as well as purchasing some of the most fabulous inventory available in the Paper Crafting Industry.

Kevin has worked for Fabmar Communications Ltd. for the past 14 years and played an extensive role in the company expansion to Chilliwack and other western Canadian markets. Born and raised in Delta, BC, Kevin began his career 17 years ago as an Announcer/ Producer, travelling around the prairies before settling in Melfort, SK in 1996. Kevin hosted the Mid-day show on Fabmar’s 750 CJVR before moving to the sales team in 1998, and in 2005 he became Station Manager of CJVR FM and CKJH AM in Melfort.

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The Chilliwack Progress Tuesday, February 8, 2011

www.theprogress.com B11

CHAMBER OF COMMERCE WEEK • FEBRUARY 21-25, 2011 • LEADERS IN ACTION LIZ LYNCH

KATE BLOKMANIS

KIRK DZAMAN

INGRID GAUW

The Chilliwack Progress

Baker Newby LLP

Money Concepts

Scotia Bank

Liz Lynch has been the publisher of The Chilliwack Progress, The Chilliwack Progress Daily, The Real Estate Review, and Trends Magazine (the newest product to Chilliwack) since November 2008. She is proud to be leading the award-winning team at The Progress. Serving a community as dynamic as Chilliwack is something welcomed by Liz and her staff. From the professional client-centred thinking of The Progress’s sales team and creative services, to the balanced and committed coverage provided by its news room, The Progress has established itself as Chilliwack’s favourite information source, both in print and online.

to the Bar in 2004. Kate’s practice includes acting for and advising corporate and commercial clients on all aspects of their business, including with respect to real estate and real estate development, borrowing, commercial leasing, buying and selling a business, agricultural matters and corporate reorganizations.

MARK ANDERSON

SEAN REID

RE/MAX Nyda Realty Inc.

Partner, KMPG

Born and raised in Chilliwack Mark has a strong commitment towards local business, managed growth and the well planned future development of our community. Serving on City Council from 20022008 Mark enjoyed being part of a team that worked hard to make certain Chilliwack would be a great place to live and do business. Believing that the Chamber plays a strong role representing business in our city, Mark looks forward working on behalf of its members. As the local 2011 President for CADREB, he believes a strong economy with full employment for British Columbians remains the single biggest key to our everyday quality of life.

Kirk has been in the Financial Service Industry since 2004 when he obtained the necessary qualifications to pursue his chosen career path and he feels blessed to be working in the profession he is increasingly passionate about. As part of the team at Money Concepts, his practice revolves around providing a process along with simple, time-tested ways for businesses and families to save, make, and keep more of their hard-earned money. He focuses on helping people increase their finances through wealth creation and preservation strategies, tax reduction, and creating strong financial habits. Kirk’s business has grown primarily through referrals from existing clients and this is a testament to the high value and quality of his advice.

Kate has worked for Baker Newby LLP for the past 6 years as an associate solicitor. Born and raised in Victoria, B.C., Kate obtained her Bachelor of Laws degree fromUVIC in 2003. Kate worked as both a summer student and articled student in a downtown Vancouver firm before being called

LISA CARUTH

ALYSSA CONKIN

EXECUTIVE DIRECTOR, CHILLIWACK CHAMBER OF COMMERCE

Sean is a Partner in KPMG’s Fraser Valley offices with twenty-two years of experience with KPMG. He focuses on providing assurance, tax compliance and business advisory services to private companies, not-for-profits and local governments. Sean is the leader of the Fraser Valley office’s Assurance Practice and Risk Management. In 1987 Sean completed his Bachelor of Commerce from UBC. He received a Chartered Accountant (CA) designation issued by the Institute of Chartered Accountants of British Columbia in1990. Sean currently serves a wide variety of owner managed clients and has previously served public companies and large financial institutions.

Ingrid has worked for Scotiabank for the past 4 years as Business Banking Manager and provides business advice to customers in Sardis and Chilliwack. Prior to her job at Scotiabank she worked in Business Banking Management with Vancity Credit Union. Her strength is giving advice to new and existing business owners to help them make their businesses more successful. Ingrid also ran her own business for more than 15 years which gave her the knowledge and understanding of entrepreneurial issues. Ingrid has been an active Rotarian and has been involved with a variety of Chambers of Commerce.

EXECUTIVE ASSISTANT, CHILLIWACK CHAMBER OF COMMERCE

Lisa Caruth, Executive Director with the Chilliwack Chamber of Commerce was raised in Chilliwack, BC. She graduated from BCIT with a diploma in Marketing Management Systems later completing a Bachelor of Commerce Degree at Royal Roads University on Vancouver Island. For the years following her post secondary education, Lisa was involved with the Vancouver Board of Trade/World Trade Center, the marketing of oil and gas products with Chevron Canada Ltd and Bristol-Myers Squibb Pharmaceuticals Lisa has held the position of regional delegate for B.C. supporting pharmaceutical education and currently sits on the Agricultural Area Committee and is a Director on the Board for Restorative Justice.

Alyssa Conkin moved to Chilliwack 6 years ago to pursue further education and to begin her career. Her previous work experience includes front office and customer service administration positions for Hope and District Recreation Centre and Legacy Pacific Group of Companies. In 2010 she completed her Bookkeeping for Small Businesses Certificate at the University of the Fraser Valley and plans to enroll in the Business Administration program in the fall. Alyssa has been with the Chilliwack Chamber of Commerce since March 2010 as Executive Assistant.

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B12 www.theprogress.com

Tuesday, February 8, 2011 The Chilliwack Progress

CHAMBER OF COMMERCE WEEK • FEBRUARY 21-25, 2011

Fortin’s marks 50 years with Chilliwack Chamber FORTIN’S from p9 shop and retail space to meet increasing demand. “I remember playing upstairs in the office at night, bored to tears as mom and dad did the paperwork,” Jeff said, thinking back to his first memories of the family business. “When I got a little bit older, I remember putting stock away in the summers and I remember Grandpa turning crank-shafts in the back.” Jeff was initially resistant to the idea of working at Fortin’s, and spent several years on other pursuits, including an ambitious crossing of the Atlantic Ocean in a sailboat. But eventually, the lure of Fortin’s and the Fraser Valley proved too strong, and Jeff returned

to his roots. “I came back and started some 30 years ago sweeping the floor and putting stock away, and I slowly started to learn the business,” he recalled. “I probably spent 80 per cent of my time on the counter for 15 or 16 years and then I started to learn about the other parts of the business. I worked with my dad for 17 or 18 years, and we had our challenges. We semi-regularly agreed to disagree, but we never, ever yelled. Not even once. “ Laurence had a golden rule that served him well for many years, firmly believing that any more than 10 staff members was too much. But as the landscape changed, Jeff had to break that rule, eventually working up to a current staff that num-

bers more than 40. Each time someone new joins the family business, they are treated like family. Fortin’s can say they’ve had four employees stay longer than 40 years. “There’s a portion that turns over, but we’ve got a core group where 25-30 years isn’t uncommon, and I think that’s due to the culture we try to create,” Jeff explained. “You’re a name and not a number here. There’s flexibility if you’ve got personal challenges. One of the best feelings I get is watching one my employees grow in their job. It is like a family around here and I’m proud of that.” Similarly, each time a customer walks through the door or orders online, the goal is to treat them like family.

your home

Membership in the Auto Sense buying group (380 stores strong) has enabled Fortin’s to sell competitively against bigger automotive suppliers. When Jeff opened Fortin’s Home Hardware (5674 Vedder Rd) 10 years ago, he accessed a buying group that is 1,100 stores strong. “Everyone’s got pretty similar prices, so what makes the difference is inventory and people,” he said. “I love hearing someone say, ‘I walked into your store and Bill just treated me great. Thanks.’ That really makes me feel good. We’re not a big box store and I’m really proud of that, and I think we’ve succeeded because we offer that personal service that some stores can’t offer.”

best feelings I get is watching one of my employees grow in their job. It is like a family around here and I’m proud of that,” says Jeff Fortin

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The Chilliwack Progress Tuesday, February 8, 2011

www.theprogress.com B13

CHAMBER OF COMMERCE WEEK • FEBRUARY 21-25, 2011

■ M EMBER S POTLIGHT

Royal Bank proud of long Chamber relationship

Front view of the Royal Bank of Canada, at the corner of Main Street and Wellington Avenue, taken around 1906. PHOTOGRAPH COURTESY OF THE CHILLIWACK MUSEUM AND ARCHIVES (P503)

RBC Royal Bank has been located in downtown Chilliwack for more than 125 years, so when the Chilliwack Chamber of Commerce opened its doors 50 years ago, it was the employees of the Royal Bank who were among the first to sign up as members. “At RBC, we are committed to delivering superior customer experience by providing relevant and professional advice to our clients,” said John Schulstad, Chilliwack Branch Manager, RBC Royal Bank. “We’re proud to be the longest standing member of the Chilliwack Chamber of Commerce. Our partnership with the Chamber not only helps connect us to the business community but also the

community at-large, keeping us aware of events and opportunities that our employees can support.” RBC’s Chilliwack branch recently extended its hours of business to 5 pm Monday to Thursday, and 6 pm on Fridays, and is now also open on Saturdays in order to further support the financial service needs of families and businesses based in Chilliwack. “Whether you are starting a business or thinking about expanding your business, we encourage you to come talk to one of our Business Advisors who are dedicated to providing flexible financial solutions and advice to help our clients in Chilliwack achieve their goals,” said Schulstad.

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B14 www.theprogress.com

Tuesday, February 8, 2011 The Chilliwack Progress

CHAMBER OF COMMERCE WEEK • FEBRUARY 21-25, 2011

Business tax hike would ‘blind side’ economy Following through on the business tax reduction agenda is critical to moving from government-and Canadian taxpayer-funded-stimulus to a private sector-led recovery, Canadian Chamber of Commerce President and Chief Executive Officer, Perrin Beatty, told his membership today. In a message to the 420 local chambers of commerce and boards of trade, representing 192,000 businesses of all sizes across Canada, Mr. Beatty said improving the business climate to trigger private sector investment is the most significant economic issue now confronting Canada. “We have a national plan, crafted and endorsed by federal, provincial and territo-

rial governments of various political stripes, to set the Canadian business tax rate at 25.7 per cent in 2013,” added Mr. Beatty. “This rate would make Canada a very competitive environment in which to do business and benefit us in every sector and region. The alternative is an increase in taxes. No one believes raising taxes would be good for growth or employment. It would be like giving the economy a blind side hit.” Beatty told Canadian Chamber members that Canada’s businesses need to speak out on tax competitiveness. “All Canadians lose when the political parties squabble over this issue. Our job is to help secure sustainable economic growth. We have a weak recovery underway, and we need

the help the business tax strategy provides. The issue is too serious to be left to political game players.” “What is particularly troubling is that some politicians are proposing both higher business taxes and more spending. Tax and spend policies will do nothing to reduce the deficit.” “Government stimulus was important during the crisis, but it’s not the basis of real economic growth,” added Mr. Beatty. “Sustainable growth requires the private sector investment that can generate new jobs and federal revenues to pay down the deficit. The current tax plan, which was supported by both Liberal and Conservative parliamentarians, is essential for that investment.”

In 2007 the federal government announced phased reductions in corporate income taxes with the goal of setting the combined federal and provincial rate at 25.7 per cent in 2013. Each federal budget since that announcement has featured measures to implement that plan. “In its winter Business Outlook Survey, the Bank of Canada reported that 44 per cent of Canadian firms expect to invest more than they did last year in their businesses. If parliamentarians renege on their promise to continue with promised tax decreases, you can be certain that many businesses will not be able to pursue their plans,” said Beatty.

“No one believes raising taxes would be good for growth or employment. It would be like giving the economy a blind side hit,” says Perrin Beatty,

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The Chilliwack Progress Tuesday, February 8, 2011

www.theprogress.com B15

CHAMBER OF COMMERCE WEEK • FEBRUARY 21-25, 2011

■ M EMBER S POTLIGHT

Cultus Lake Park board marks Chamber milestone Cultus Lake Park has been an esteemed member of the Chilliwack Chamber of Commerce for an incredible 50 years — since 1961. The Cultus Lake community is tucked away next to Vedder Mountain and just a 20-minute drive from downtown Chilliwack, said Park Board Chair Sacha Peter. “The Park has enjoyed the benefits the Chilliwack Chamber of Commerce offers in terms of relationships with suppliers,” he said. “In terms of tourism-related items, we benefit from the listing via the Chamber’s membership directory,

and all three business units of Cultus Lake Park (Sunnyside Campground, Vedder River Campground and the Cabins at the Lake) are listed under the Cultus Lake Park Board umbrella. “Their marketing and promotion gives our product another voice in the community.” Finally, the Chamber provides the Park Board with vital ways for them to keep in touch with other likeminded businesses in the community, whether it be for the business units or for Public Works.

The Park has enjoyed the benefits the Chilliwack Chamber of Commerce offers in terms of relationships with suppliers, says Park Board Chair Sacha Peter.

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B16 www.theprogress.com

Tuesday, February 8, 2011 The Chilliwack Progress

CHAMBER OF COMMERCE WEEK • FEBRUARY 21-25, 2011

■ M EMBER S POTLIGHT

Norman’s finds picture perfect connection with Chamber Becoming a strong voice of business attracted Norman’s Photographic to the Chamber of Commerce more than 60 years ago. Shortly after Norman Williams first opened his portrait studio in 1948 he became a junior member of the Chamber, which catered to young entrepreneurs. That involvement quickly led to him becoming a full Chamber member. “It was important to Norm to belong to the voice of business,” said Brenda Davis, who along with Rick Davis, took over the business in 1988 when Williams retired. The Davis’ team continued the membership, knowing the benefits it provided by way of networking with other small businesses. Chamber of Commerce is a non-profit organization

comprised of businesses and community groups working towards continuous business improvement. It advocates on behalf of small businesses through local, regional and federal governments. And by being a member, Chilliwack businesses are instantly connected to 35,000 other small businesses represented provincially by B.C. Chambers of Commerce. “The Chamber has given us opportunities for personal growth through volunteer service on the board of directors and active involvement to improve and foster business growth within our community,” said Brenda. “It’s allowed us to connect with the business leaders and newcomers under one organization committed to business concerns.”

Brenda Davis of Norman’s Photographic captures the West Coast Contortionists at this year’s Chamber of Commerce Business Excellence Awards. Every year Norman’s is at the event, providing photographic portraits of the finalists. PHOTO COURTESY OF NORMAN’S PHOTOGRAPHIC

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The Chilliwack Progress Tuesday, February 8, 2011

www.theprogress.com B17

CHAMBER OF COMMERCE WEEK • FEBRUARY 21-25, 2011

■ M EMBER S POTLIGHT

Rainbow Country Inn continues record of excellence The Best Western Rainbow Country Inn in Chilliwack has received the Best Western Directors Award for outstanding quality standards. The Director’s Award recognizes Best Western International hotels that have scored in the top 20 per cent of all 2,400 North American properties in cleanliness and maintenance. Hotels must also meet Best Western’s requirements for design and high customer service scores to qualify for the distinction. This marks the second straight year Rainbow Country Inn has earned the award. “The Director’s Award is an important symbol of success,” says Kevin Wood, general manager. “ This award confirms the Best Western Rainbow Country Inn’s commitment to providing quality accommodations for our guests. Our housekeeping and maintenance departments have worked hard to achieve this level of excellence.”

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Located at 43971 Industrial Way, the Best Western Rainbow Country Inn features 74 rooms, banquet meeting and conference facilities for 300, The Atrium Restaurant with Chilliwack’s Best Sunday Brunch, JD’s Lounge, Coffee Mill Restaurant, off track betting center, and a liquor store featuring a large selection of VQA Wines and other wines from around the world. The location also features an indoor pool, hot tub and sauna, and complimentary high speed internet access throughout the hotel. Earlier this year Rainbow Country Inn earned the Sustainability Leadership Award at the annual Chilliwack Chamber of Commerce Business Excellence Awards. Reservations at the Best Western Rainbow Country Inn may be booked through its website www.rainbowcountryinn. com,

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Kevin Wood, general manager of the Best Western Rainbow Country Inn, accepts the Sustainability Leadership Award at the 2010 Chilliwack Chamber of Commerce Business Excellence Awards. JENNA HAUCK/ PROGRESS FILE

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B18 www.theprogress.com

Tuesday, February 8, 2011 The Chilliwack Progress

NA, GE, MAYTAG JENN AIR, AMANA, GE, MAYTAG, JENN AIR, AMANA, GE, MAYTAG, JENN AIR, AMANA, GE, MAYTAG,

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CHAMBER OF COMMERCE WEEK • FEBRUARY 21-25, 2011

Here’s a bright idea for small business Provinces launches program to boost energy efficiency in small businesses Small businesses across B.C. will be able to access free energy-efficiency advice, equipment and incentives with the new LiveSmart BC: Small Business Program. The $15-million, three-year LiveSmart BC: Small Business Program will be tailored to meet the needs of key sectors such accommodations, retail, agriculture, offices and more than $4.5 million allocated for upgrades in the restaurant industry. It’s modeled on the successful residential LiveSmart BC: Efficiency Incentive Program and targets small businesses owners who may not have the time, information or resources to make energy efficient improvements. There are four components to the program: • Business Energy Advisors:

in saving time and money as they become more energyefficient,” said Ian Tostenson, president and CEO of the BC Restaurant and Food Services Association. Once complete, the LiveSmart Small Business program is forecast to save businesses over $7 million in utility costs and 82.5GWh of electricity per year, enough to power 7,500 homes. More than 4,000 small businesses are expected to benefit from direct installation and incentives, helping B.C’s reach its goal of reducing greenhouse gas emissions by 33% by 2020. For more information on the program, including eligibility, visit the LiveSmart BC: Small Business Program’s home page at: http://www.livesmartbc.ca/ green_business/index.html

will deliver free energy assessments, help owners tap into available product incentives and cash rebates, and help coordinate product installation. • Direct Installation: will fund 100 per cent of the cost of replacing and installing select energy-efficient equipment such as lighting and pre-rinse spray valves for commercial kitchens. • Enhanced Product Incentives: will increase cash rebates for more than 10,000 energy efficient products. • LiveSmart Champion: an open call for businesses to access funding for new, innovative ways to conserve energy. The initiatives are especially welcomed by the restaurant industry. “We’re grateful to government to have the foresight to assist small businesses

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The Chilliwack Progress Tuesday, February 8, 2011

www.theprogress.com B19

learn a trade.

Learning a trade can help you get the things you want in life. UFV offers a variety of programs including: ÇŚ †Ž—ˆ—†‹™ ˜™—šˆ™š—Š˜ ÇŚ †—ˆÂ?Ž™Šˆ™š—†‘ ‰—†‹™Ž“Œ ÇŚ †š™”’”™Ž›Š ÇŚ †š™”’”™Ž›Š ˆ”‘‘Ž˜Ž”“ —Š•†Ž— ĘŽ Learning a trade can help you get the things you Â—ÂŠĘŹÂ“ÂŽÂ˜Â?Ž“Œ ÇŚ ˆ†—•Š“™—ž ÇŚ Š‘Šˆ™—Žˆ†‘ ÇŚ Š‘Šˆ™—”“Žˆ˜ ÇŚ Â?Š†›ž Â‰ÂšÂ™ÂžÇ ÂˆÂ”Â’Â’ÂŠÂ—ÂˆÂŽÂ†Â‘ ™—†“˜•”—™ want in life. ÇŚ Â?”˜•Ž™†‘Ž™ž ĘŽ Š›Š“™ •‘†““Ž“Œ ÇŚ Â?”Ž“Š—ž ÇŚ •‘š’‡Ž“Œ †“‰ •Ž•Ž“Œ ÇŚ •—”‹Š˜˜Ž”“†‘ ˆ””Â? ™—†Ž“Ž“Œ ÇŚ œŠ‘‰Ž“Œ Ć˝ Ć˝ †“‰ ÇŚ ‡‡† ™—†‰Š˜ ’†“†ŒŠ’Š“™

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2194-17

2193-17

” ™” ÂšÂ“ÂŽÂ›ÂŠÂ—Â˜ÂŽÂ™ÂžĆ˝ Go to university, learn a trade.

grads are in huge demand Degrees:

Essentials certiďŹ cates

Specialty part-time courses:

ÇŚ Š——ž •—”‰šˆ™Ž”“ Š˜˜Š“™Ž†‘˜ ÇŚ †Ž—ž •—”‰šˆ™Ž”“ †“‰ ’†“†ŒŠ’Š“™ ÇŚ –šŽ“Š •—”‰šˆ™Ž”“ †“‰ ÇŚ ŽŠ‘‰ ›ŠŒŠ™†‡‘Š •—”‰šˆ™Ž”“ ’†“†ŒŠ’Š“™ Š˜˜Š“™Ž†‘˜ ÇŚ —ŠŠ“Â?”š˜Š •—”‰šˆ™Ž”“ ÇŚ “™ŠŒ—†™Š‰ •Š˜™ ’†“†ŒŠ’Š“™ ÇŚ “™—” ™” ˜”Ž‘˜ †“‰ ˜”Ž‘ ‹Š—™Ž‘Ž™ž Š˜˜Š“™Ž†‘˜ 1-year certiďŹ cates and ÇŚ š˜™†Ž“†‡‘Š Â?”‘Ž˜™Žˆ †Œ—Žˆš‘™š—Š ÇŚ Ž‘Â?Š— ™ŠˆÂ?“ŽˆŽ†“ ÇŚ †ˆÂ?Š‘”— ”‹ š˜Ž“Š˜˜ ‰’Ž“Ž˜™—†™Ž”“ 2-year diplomas: ÇŚ š—˜Š—ž •—”‰šˆ™Ž”“ †“‰ ÇŚ š——Š“™ †Œ—Žˆš‘™š—Š •—†ˆ™ŽˆŠ˜ ÇŚ ”—™Žˆš‘™š—Š ˆ—”• Â•Â—Â”Â‰ÂšÂˆÂ™ÂŽÂ”Â“Ç Â•Â—Â”Â•Â†ÂŒÂ†Â™ÂŽÂ”Â“ ‰ŠŒ—ŠŠ ÇŠ Œ—Žˆš‘™š—†‘ Â†Â“Â†ÂŒÂŠÂ’ÂŠÂ“Â™ÇŞ ÇŚ ”—™Žˆš‘™š—Š ˆ—”• Â•Â—Â”Â‰ÂšÂˆÂ™ÂŽÂ”Â“Ç Â•Â—Â”Â™ÂŠÂˆÂ™ÂŽÂ”Â“ ÇŚ “ǂ‹†—’ ‹””‰ ˜†‹Š™ž •—”™Šˆ™Ž”“ ™Â?Š— ‰ŠŒ—ŠŠ ™—†“˜‹Š— ”•™Ž”“˜ ÇŚ ÇŚ Ž›Š˜™”ˆÂ? •—”‰šˆ™Ž”“ ÇŚ Š˜™ ’†“†ŒŠ’Š“™

ÇŚ †ˆÂ?Š‘”— ”‹ š˜Ž“Š˜˜ ‰’Ž“Ž˜™—†™Ž”“ ‰ŠŒ—ŠŠ ÇŠ Œ—Žˆš‘™š—†‘ Â†Â“Â†ÂŒÂŠÂ’ÂŠÂ“Â™ÇŞ ÇŚ ™Â?Š— ‰ŠŒ—ŠŠ ™—†“˜‹Š— ”•™Ž”“˜ †›†Ž‘†‡‘Š

Degrees:

†›†Ž‘†‡‘Š

1-year certiďŹ cates and 2-year diplomas:

ÇŚ Ž›Š˜™”ˆÂ? •—”‰šˆ™Ž”“

Essentials certiďŹ cates

Specialty part-time courses:

ÇŚ Š——ž •—”‰šˆ™Ž”“ Š˜˜Š“™Ž†‘˜ ÇŚ ŽŠ‘‰ ›ŠŒŠ™†‡‘Š •—”‰šˆ™Ž”“ Š˜˜Š“™Ž†‘˜ ÇŚ “™ŠŒ—†™Š‰ •Š˜™ ’†“†ŒŠ’Š“™ Š˜˜Š“™Ž†‘˜ ÇŚ Ž‘Â?Š— ™ŠˆÂ?“ŽˆŽ†“ ÇŚ š——Š“™ †Œ—Žˆš‘™š—Š •—†ˆ™ŽˆŠ˜

ÇŚ †Ž—ž •—”‰šˆ™Ž”“ †“‰ ’†“†ŒŠ’Š“™ ÇŚ –šŽ“Š •—”‰šˆ™Ž”“ †“‰ ’†“†ŒŠ’Š“™ ÇŚ —ŠŠ“Â?”š˜Š •—”‰šˆ™Ž”“ ÇŚ “™—” ™” ˜”Ž‘˜ †“‰ ˜”Ž‘ ‹Š—™Ž‘Ž™ž ÇŚ š˜™†Ž“†‡‘Š Â?”‘Ž˜™Žˆ †Œ—Žˆš‘™š—Š ÇŚ š—˜Š—ž •—”‰šˆ™Ž”“ †“‰ •—”•†Œ†™Ž”“ ÇŚ “ǂ‹†—’ ‹””‰ ˜†‹Š™ž ÇŚ Š˜™ ’†“†ŒŠ’Š“™

Apply now at 1-888-504-7441, ext. 2813 – Agriculture Apply now at 1-888-504-7441 ext 2813 or... 1-888-504-7441, ext. 5448 – Trades

www.ufv.ca/trades www.ufv.ca/trades

2-11T UFV8

s r a e Y Ce 0 2 1 lebrating

1-2011 9 8 1 er p a sp new y t i n your commu

Proud to be a Chamber Member for over 50 years. WWW.THEPROGRESS.COM 2/11T CP8


B20 www.theprogress.com

Tuesday, February 8, 2011 The Chilliwack Progress

Chilliwack )90;0:/ *63<4)0( ‹ *(5(+(

Live. Work. Play. Prosper.

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Chilliwack invites businesses from around the world to join

our community to live, work, play, and prosper. Come enjoy our ... s 'ORGEOUS SCENERY AND UNLIMITED RECREATIONAL OPPORTUNITIES s ,OW COST OF LIVING s #OMPETITIVE COST OF DOING BUSINESS s 0ROXIMITY TO 53 AND 0ACIlC 2IM MARKETS s #OMPREHENSIVE TRANSPORTATION NETWORK s 3KILLED WORKFORCE s 0ROGRESSIVE BUSINESS FRIENDLY GOVERNMENT FOR INFORMATION ON BUSINESS EXPANSION, RELOCATION OR SUPPORT PROGRAMS, CONTACT: #(),,)7!#+ %#/./-)# 0!24.%23 #/20/2!4)/. ˆ 9ALE 2OAD #HILLIWACK "# #ANADA 6 0 , TEL s s FAX info@chilliwackpartners.com www.chilliwackeconomicpartners.com

h/UR RESEARCH PERFORMED BY #OLLIERS )NTERNATIONAL CONlRMED THAT #HILLIWACK WAS the most competitive environment for our new FACILITY ,OW LAND COSTS TRANSPORTATION ACCESS PROXIMITY TO THE 53 BORDER AND INTERNATIONAL airports and ocean ports, plus a supportive GOVERNMENT AND BUSINESS COMMUNITY AND PLENTY OF SKILLED EMPLOYEES WERE KEY DECIDING FACTORS v "2!$ -),,%2 02%3)$%.4 )-7 ).$5342)%3 ,4$ %80/24%2 /& 4(% 9%!2 n "# %80/24 !7!2$3

FOR INFORMATION ON BUILDING APPROVALS, LICENSES AND PERMITS, CONTACT: #)49 /& #(),,)7!#+ 9OUNG 2OAD #HILLIWACK "# #ANADA 6 0 ! TEL s FAX www.chilliwack.com


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