• Learning In Practice Awards •
TRAILBLAZER — DIVISION 2
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TRACY SAUNDERS Senior Director, Learning and Development, Ellucian Software company Ellucian set out to change its approach to talent management in order to increase engagement, fuel innovation and collaboration and encourage constant learning while simultaneously becoming more agile.
Tracy Saunders and team launched I-Venture, a new talent management program that combined performance management, employee development, talent planning and compensation. The program, which included elements for both leaders and individual contributors who worked in parallel through the program included social learning, bite-sized learning, multiple modalities, pre- and post-learning sprint activities, pre- and post surveys, executive and operational sponsorship and gamification.
DAVE DeFILIPPO Chief Learning Officer, Suffolk Construction When Dave DeFilippo was hired in 2015, Boston-based construction firm Suffolk had no CLO. With an eye on the firm’s aggressive growth plan, company leaders tasked DeFilippo with establishing a best-in-class learning and talent function that would support business growth. Over the course of his first 100 days, DeFilippo met with executives and stakeholders and found a high level of dissatisfaction with existing learning and a lack of confidence in the team’s ability to keep pace with business demands. He then crafted a three-year strategic plan focused on six priorities: culture, core business optimization, succession planning, performance management, developing a talent platform and professionalizing the learning and talent function. The plan included a combination of quantitative and qualitative measures to gauge program effectiveness in all six areas identified in Suffolk’s three-year learning and talent plan. Reported reactions, usage, application and effect on retention and promotion rate have all been significant. Within the learning team, the employee engagement survey showed an engagement rate of 96 percent, the highest in the firm. — Marygrace Schumann
— Marygrace Schumann
STEVE YACKEL Team Leader, Boy Scouts of America When leaders of the Boy Scouts of America challenged the organization to lower costs, grow membership and improve standards, Steve Yackel and the learning team set to work to create ScoutingU, a blended and e-learning delivery strategy to improve learning access for volunteers and employees in a mobile-friendly environment.
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Tim Rogers and Steve Yackel
Prior to ScoutingU, employee learning was a one-size-fits-all but now programs are specifically designed for each position, featuring custom defined e-learning modules for key knowledge followed by in-person courses. On the volunteer side, it was difficult to train large numbers of volunteers efficiently. With ScoutingU, volunteers can now be trained remotely with 200 modules and 940 minutes worth of learning. — Marygrace Schumann
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PEARL SUMATHI Vice President, Head of Talent Development, Lincoln Financial Group Led by Pearl Sumathi, Lincoln Financial Group designed Lincoln’s Management Development Program, a 12-week virtual program aligned to three core competencies: strategic skills, talent management and execution. Satisfaction with the program was rated an average 4.52 out of 5 and assessments completed by participants and managers before and after the program noted an average increase of 14 to 16 percent in competency-related behaviors. — Marygrace Schumann
Chief Learning Officer • December 2017 • www.CLOmedia.com
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