Chief Learning Officer - June 2017

Page 19

2017

2017 Best of the best: Accepting their award for being No. 1 overall in this year’s field of the LearningElite are Defense Acquisition University team members William Parker, director of the foundational learning directorate, Jim Woolsey, DAU president, Lois Harper, dean of Capital and Northeast regions, and Chris Hardy, director of strategic planning and learning analytics.

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DAU provided its entire workforce with a comprehensive learning ecosystem. The program produced 181,970 grads, 12.3 million hours of training, 673,000 continuous learning grads, and 160,000 community members with 45 million page views.

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Location: U.S.

Nationwide associates are the final filter for 23.5 million emails weekly not screened out by tooling. The Protect the Network: Phishing Education program uses experiential learning, sending test emails on content and attachments. Users who take the bait receive immediate feedback and resources. Company Size: 34,019

Location: U.S.

Vi’s one-year Breakthrough Leadership Program blends classroom, online virtual learning, study groups and assessments to attract, retain and improve high potential leaders’ effectiveness. VI estimates it will realize a standardized return on investment for a total value of $123,520 per participant. Company Size: 2,946

Western Union Co.

Location: U.S.

In 2016, Western Union transformed its legacy performance management system. The new approach, GPS, Guide, Perform, Succeed, includes revised goal-setting characterized by employee-led quarterly discussions, removal of performance ratings and reduced documentation.

Company Size: 10,000

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Location: U.S.

Company Size: 45,000

Location: Eastern Europe

Tata Consultancy Services

ASCENT-“The Foundation for your Leadership Journey” is TCS’ blended learning program for first-time managers to effectively deliver business results. Associates participate in case studies, role-playing and team-activities in the four-day experiential workshop. Company Size: 353,843

Location: India

AT&T Inc.

AT&T redesigned its driver instruction to better equip those operating its 81,000 vehicles by replacing traditional classroom learning with scenario-based driving simulations. Since the training redesign, accidents among program participants have decreased by 52 percent.

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Vi

Siemens Healthineers delivered a single education solution, VES, for all health care customers and employees, setting the groundwork for the future of the health care education industry. VES delivered more than $500 million in cost savings, creating system efficiencies and increasing performance.

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Nationwide Mutual Insurance Co.

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Company Size: 49,000

Siemens Healthineers

Location: U.S.

PricewaterhouseCoopers’ integrated talent management strategy, the PwC Leadership Development Experience, envisions a unique leadership path for every staff member. LDE delivers formal learning, experiences and real-time development to advance technical capabilities and leadership skills.

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Company Size: 158,000

PwC

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Defense Acquisition University

Company Size: 270,000

Location: U.S.

Mountain America Credit Union

Mountain America Credit Union’s Career Advancement Program is built on a learning technology platform that recommends articles, videos, books and courses tied to various job competencies daily, via email. A social component allows users to recommend items to others with common interests.

Company Size: 1,671

Location: U.S.

Deloitte

Deloitte’s Communication Excellence program is designed to strengthen business communication skills in the workforce. The program has been scaled over time to decrease per-professional training costs, resulting in an 80 percent cost reduction as the headcount has increased by 400 percent.

Company Size: 79,861

Location: U.S.

Chief Learning Officer • June 2017 • www.CLOmedia.com

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