WORKPLACE SHEQ MADE EASY Click. Start. Work.
Incidents happen… it’s how you manage them that counts.
that make them uncomfortable. “How many times have you seen a homeless person and wanted to do something, but walked away because you don’t know what to do without sounding, or being, patronising?” Debinger challenged. He said that the flipside was defining techniques that allowed people to express their views about watching out for the safety of others. The first of these was asking the rhetorical question: “Do you want me to watch out for your safety?” as it is designed as a question with a “Yes” answer, or: “Hey, John, as you know, you need help lifting that (heavy object) as it’s too heavy”. Posed in that fashion, the person can let someone know about a hazard without causing offence. However, Debinger advised that, when someone cared about you sufficiently to warn you about a hazard, one should acknowledge their care; essentially by not dismissing them for paying attention, so that they will do so again. “Make them feel as good as possible, not for you, but for the next person they will be prepared to warn. Belittling them in any manner discourages further action and may not save the next person’s life,” he concluded. SM
Audit management made easy.
E-learning & Online Inductions.
Apps
Contact Us sales@rapidglobal.co.za www.rapidglobal.co.za