NZCB InHouse magazine April/May 2024

InHouse

From the Editor

As the air turns cooler and crisp, there’s no denying that Autumn is here. With the evenings drawing in sooner, it’s the perfect opportunity to get comfy and delve into the April/May issue of InHouse, packed with a wide range of articles thanks to our knowledgeable contributors.

New Zealand Certified Builders PO Box 13405, Tauranga Central, Tauranga 3141 10 Marsh Street, Tauranga 3110

07 927 7720

0800 237 843

www.nzcb.nz

Editor

Linda Moody

07 557 9214

linda@nzcb.nz

NZCB Partnerships and Services

Malcolm Fleming 021 439 237

malcolm@nzcb.nz

Advertising and Content

Linda Moody 07 557 9214

linda@nzcb.nz

Designers

Wave Agency

www.waveagency.co.nz

Print and Distribution

Kale Print Limited

www.kaleprint.co.nz

Mailing List

April features the first major event on the NZCB calendar: the NZCB Apprentice Challenge Sponsored by ITM, Regional competitions! Taking place on Saturday 6 April, this challenge marks the 13th year for the event, which has grown and transformed into a creditable industry recognised competition. We encourage you to get along and support the next generation of builders as they rise to the occasion and battle it out for a spot in the National Final. The best time to attend is from 12:30 to 5:30pm. To find your local event, head to www.apprenticechallenge.nz/how-to-getinvolved/.

The second major event for the year, the NZCB AGM, Conference & Expo, is being held in Wellington on 21 and 22 June. Are you wondering if it’s worth the price of registration, travel, and missing a day’s work? Trust me when I say that you and your team will be upskilled, educated, inspired, have fun, and make lifelong connections. Curious to find out more? Check out pages 34-38. This year will also mark the 26th Members-only Annual General Meeting; a chance to have your say on what’s happening within the Association. More about the AGM on page 3.

This edition of InHouse includes the ‘NZCB News’ section with updates from our Chief Executive (CE) Malcolm Fleming, the National Support Office (NSO), and Halo

Guarantees Limited. The ‘Tradie Academy’ and ‘Leadership’ sections look at eliminating paper, setting up tech, payment claims, profit margins, communication tools, stress management and more.

If your team’s wellbeing, safety and overall health are important to you, you’ll enjoy insightful and relevant articles on those topics; check out pages 44 to 50. Plus, the ‘Apprentice Support’ section provides updates and insights on apprenticeships and the relaunched NZCB Apprentice Trust: a NZCB support system, designed to offer a wide range of assistance to apprentices.

To wrap up the issue, you’ll find opinion pieces and practical tips from our Partners as well as a selection of media articles featuring the Association, our Members, and NSO staff.

I’ll leave you to get comfy and explore the wonderful words within these pages.

Until the next issue, stay safe and happy reading.

NZCB InHouse Editor

If you have received a copy of InHouse and wish to opt out, you would prefer to receive it via email, or would like to update your details please email linda@nzcb.nz. InHouse magazine, including the wrap, is 100% recyclable. InHouse is printed on PEFC-certified paper, supporting the growth of responsible forest management worldwide. The press used to print InHouse utilises a UV light drying system (LED), meaning there is no solvent to evaporate, and no environmental pollutants are formed. It also uses less power than traditional print technology, which helps reduce overall CO 2 emissions.

Find NZCB on

Print ISSN 2463-3305

Online ISSN 2703-2418

The contents of InHouse may not be reproduced in any form, either in whole or in part, without written permission of the Editor. All material received will be assumed to be intended for publication unless clearly labelled ‘Not for Publication’ and will be published at the discretion of the Editor. Views expressed in articles in InHouse are not necessarily those of New Zealand Certified Builders Association. While every effort has been made to ensure the accuracy of the information included in this publication, the designers, publishers, and Editor take no responsibility for errors, omissions or for any consequences of reliance on this information. Articles are not intended to be relied upon as legal advice.

Notice of NZCB Annual General Meeting

Notice is hereby given that the Annual General Meeting of New Zealand Certified Builders Association Incorporated will be held on Friday 21st June 2024, commencing at 8:30am in Tāwhirimātea Room, Level 2, Tākina Wellington Convention & Exhibition Centre, 50 Cable Street, Te Aro, Wellington.

Agenda:

1 Welcome and Apologies

2 Minutes from last Annual General Meeting, 26th May 2023

3 Chairperson’s Report

4 Chief Executive’s Report

5 Presentation of the Annual Financial Report for the year ending 31st December 2023

6 Ratification of new NZCB Constitution to align with 2022 Incorporated Societies Act, and to include a refresh of NZCB Membership categories*

6a Presentation on the proposed changes to both the Constitution and membership categories.

6b Members to vote on the adoption of the proposed new NZCB Constitution

7 General Business **

8 Announcement of 2024 New Zealand Certified Builders Board Election results

*A paper outlining the Constitutional and membership category changes will be issued to members with the full AGM pack, no later than 21 days prior to the Friday 21 June 2024 AGM date.

**Following the format of previous years, the Board requests that all items which members may wish to be discussed during the General Business Section of the Annual General Meeting, be submitted prior to the Annual General Meeting. This will allow sufficient time to research these questions, thus making sure that the responses from the Board to the topics raised, are provided in a full and efficient manner.

Any items for discussion, meeting apologies and advice of any proxy votes should be submitted by email no later than 5:00pm on Friday 7th June 2024 to New Zealand Certified Builders Board Chairperson, Nick Farrelly at nick.farrelly@nzcb.nz.

NICK FARRELLY

New Zealand Certified Builders Board Chairperson

Chief Executive’s report

The 2023 edition of the National Construction Pipeline Report was issued by the Ministry of Business Innovation and Employment (MBIE) in early February, detailing cyclone and flood recovery work, high interest rates, and inflation as elements that defined 2023 from a construction perspective. This will come as no surprise to members, as will the report’s forecast that new dwelling consents will fall from the 40,000+ pa mark we have experienced since 2020, to dip just under 30,000 in 2025 (a similar level to 2015).

Much of the forecast decrease will occur as a result of declining multi-unit consents. Demand is forecast to start rising again to 35,400 new dwelling consents in 2028: close to where we were in 2019 before the world changed with COVID-19.

The key observation for New Zealand Certified Builders (NZCB) members to note from the report is that ‘residential building activity is forecasted to return to levels that align with the sector’s capacity to deliver buildings ready for occupation, settling the sector into a more sustainable level where supply and demand are much closer than it has been in recent years.’

Less pressure in the system will likely be welcome news to some of our established members who have good forward pipelines of work, while falling demand will concern others, particularly those new in business. In response, NZCB is very focused on creating products and services that will give members a competitive advantage, while also delivering workshop content that will assist builders (and those who run their businesses) develop greater business acumen.

At the 2024 NZCB AGM, Conference & Expo in June, presentations to the membership on two new initiatives are scheduled. Also on the Conference programme is an early industry engagement for the new Minister for Building and Construction, Hon Chris Penk, while three genuine drawcard speakers feature in the afternoon session. An extended happy hour closes out Day 1 of the Conference, while innovative changes to the Thursday and Saturday programmes have also been incorporated.

Having attended numerous conferences over the years, I have observed that they generally fall into two types: those for which the drawcard is the community, with the content secondary; and those in which content is the primary driver. With this year’s Building the Future Conference, we are signalling a clear intention to have the 2024 version deliver on both aspects by providing exceptional content wrapped up in the unique NZCB community feel that has defined NZCB conferences to date.

NZCB is very focused on creating products and services that will give members a competitive advantage, while also delivering workshop content that will assist builders (and those who run their businesses) develop greater business acumen.

The annual NZCB AGM, Conference & Expo remains an important focus for the Association. However, it is critical that the National Support Office (NSO) team, in parallel with delivering our annual showcase, has the bandwidth to deliver on the broad range of initiatives that affect all members. To enable this, an external event manager has been contracted to take over the Conference’s heavy lifting. As a result, by the time this edition of InHouse is published, the NSO will be fully up and running on a new Client Relationship Management (CRM) system. That platform will provide NZCB operations with a significant productivity boost and trigger a roll-out of technology tools to benefit members.

This second tranche of products and services, scheduled to launch later this year, includes an NZCB App, member ‘record of learning’ dashboards, an exciting Toolshed update, and online membership application forms. Like this year’s Conference, NZCB is ‘Building the Future’ – a future with our full membership base at its centre.

Malcolm Fleming

Chief Executive

NZCB advocacy

Providing a voice to represent New Zealand Certified Builders (NZCB) is a collective effort. The NZCB Board, NZCB Members, and NZCB Executive Leadership Team members sit on several national boards and industry groups. Below you will find some of their recent advocacy work.

Small Business Workshop with Minister of Small Business and Manufacturing

NZCB Board Chairperson, Nick Farrelly, represented the Association and was one of two building business owners (the other was the founder of a plumbing business) invited to attend a Small Business Workshop hosted by Hon Andrew Bayley. The late January workshop aimed to draw on attendees’ expertise to identify the challenges and opportunities facing small businesses today and prioritise focus areas to maximise small business success. The workshop’s output was to produce a shortlist of recommendations for government to prioritise for the year ahead.

Ministry of Business, Innovation and Employment (MBIE) Building Advisory Panel

The first 2024 meeting of the eight-person Building Advisory Panel (BAP) was in March, with the new government’s thinking in the building regulatory space being sense-tested with the BAP.

NZCB representative: Chief Executive, Malcolm Fleming

NZS 3604 (Timber-framed buildings) Standards Development Committee

NZCB continues to be represented on the NZS 3604 review, with the first meeting for the year being held in February.

NZCB representative: NZCB Board Member Director, Ian Chamberlain

BCITO’s Carpentry National Advisory Group

NZCB continues to be represented on the advisory group, with the first meeting for the year to be held in May.

NZCB representative: Industry Pathways and Apprenticeship Manager, Nick Matthews

Waihanga Ara Rau Working Group

NZCB has two representatives on a Waihanga Ara Rau working group tasked with developing new Construction Fundamentals and Carpentry Skills Standards and reviewing the Level 4 Carpentry qualification. The first meeting was held in December 2023.

NZCB representatives: Education and Events Manager, Marcia Hintz, and Industry Pathways and Apprenticeship Manager, Nick Matthews

NZCB representative: NZCB Board Chairperson, Nick Farrelly

New Zealand Construction Industry Council (NZCIC)

Bedding in the recently launched digital version of the 2023 NZCIC Guidelines Responsibilities Schedule, and meeting with the new Building and Construction Minister, Hon Chris Penk, at Parliament have been the key focuses of NZCIC across the summer.

NZCB representative: Chief Executive and NZCIC Chairperson, Malcolm Fleming

BRANZ Building Research Advisory Council

NZCB continues to be represented on the advisory council, with the first meeting for the year being held in March.

NZCB representative: NZCB Board Member Director, Garry Nott

Waihanga Ara Rau’s Onsite Construction Strategic Reference Group (SRG)

NZCB continues to be represented on the reference group, with Industry Pathways and Apprenticeship Manager, Nick Matthews, recently being appointed as Chairperson of SRG. Their first meeting for the year was held in March.

NZCB representative: Industry Pathways and Apprenticeship Manager and SRG Chairperson, Nick Matthews

ConCOVE Tūhura

NZCB Education and Events Manager Marcia Hintz is Chairperson of ConCOVE’s Women’s Advisory Group. This working group focuses on supporting career pathways for women within the Construction and Infrastructure sector that extend beyond formal training initiatives.

NZCB representatives: Education and Events Manager and ConCOVE’s Women’s Advisory Group Chairperson, Marcia Hintz

Hi-vis vibes: staying safe on-site!

Next time you suit up for a day on the construction site, remember: standing out in hi-vis isn’t just a choice, it’s a commitment to a safer, more secure workplace.

As a New Zealand Certified Builders (NZCB) member, you have exclusive access to a range of hi-vis apparel, available to purchase and customise with your company logo through the online shop.

All

Check out the full range of merchandise available on the NZCB members-only Toolshed Shop at: www.nzcb.nz/members/shop. If you have any questions, please contact Kirsty at the NZCB National Support Office at kirsty@nzcb.nz.

Halo 3.0

We are pleased to advise that the refresh of the Halo 10-Year Residential Guarantee (Halo Guarantee) is now complete. As promised, the final stage of this process was to clarify the terms and conditions for the homeowner and you (the builder).

In line with these changes, the Homeowner Handbook, Member Handbook, and Halo Guarantee brochures have been updated. You can download the updated handbooks (www.nzcb.nz/ members/halo/) or order handbooks and brochures from the Shop (www.nzcb.nz/members/shop/product-category/halo/) on the New Zealand Certified Builders (NZCB) members-only Toolshed.

These changes can be summarised as follows:

Member handbook

•● Various technical wording changes to clarify the terms and conditions.

•● Inserted a clause in the handbook requiring you to explain to the client what is covered for a labour-only contract. This is to make sure the client is absolutely clear on what is covered and what is not.

Client terms and conditions

• Various technical wording changes to make the terms and conditions clearer.

• Inclusion of wording to make it clear that decks are only covered if connected to the primary structure.

• Removal of wording that allowed a “reasonable extension” to the defect remedy period.

• Changes to the practical completion section to remove the 120-day timeframe for determining practical completion. This has been replaced with a clearer process to determine practical completion when the client and the builder can’t reach agreement as to the date of practical completion.

• Included a “no known defects” declaration as part of the practical completion process.

• Increased risk matrix weathertightness exclusion from 12 to 13. This will result in more homes being covered for weathertightness issues.

• Change from automatic transfer of guarantee to fully transferable – an explanatory clause has been added to explain the process of transfer.

• Additional costs (for accommodation etc.) increased to $30,000 (from $20,000). This is a significant increase in benefits for your clients.

• Limitation of liability clause added – if the client is in breach of the building contract, they are unable to claim on the guarantee. This is to protect you, as the builder, from the client holding back funds where they are not entitled to.

To learn more about the above changes and Halo Guarantee process, I will provide a brief update at the Annual General Meeting (Friday) and hold a Technical Session (Saturday) at the NZCB AGM, Conference & Expo in June. I look forward to meeting more NZCB members then.

Any questions?

If you have any questions, our team is here to assist you. Please feel free to reach out to us at 0800 141 490 or hello@halo.nz.

Shaun Riley Halo Guarantees Limited Chief Executive

National Support Office update

In this article, we are excited to celebrate and congratulate Kelly Sheridan, New Zealand Certified Builders (NZCB) Membership Liaison, on her five years of dedication to the Association. We provide an update on what has been keeping our teams busy.

Congratulations on five years, Kelly!

Who is the soft, comforting voice on the end of the phone when you call the NZCB National Support Office (NSO)? That’s right, it is our very own Kelly Sheridan, Membership Liaison. It has been five years since Kelly joined the NSO team in Tauranga and she has made herself an invaluable asset to the team.

Since 2019, Kelly has played a very important role within the Membership and Technical team. When she started, her role was “Customer Liaison”, which involved receiving and managing homeowner and builder requests for guidance or support on a dispute. If the dispute became a formal complaint, Kelly would manage that process and hand it over to Jason McClintock, her supervisor at the time. When I stepped into Jason’s role, I was impressed by Kelly’s sound knowledge base and her confidence in responding to some of the more challenging queries she would receive on the phone.

Kelly’s expanding role now covers new membership inquiries, support for the Territory Managers and the Membership Coordinator, helping with the NZCB members-only Toolshed, building contracts (both technical and support for the completion of the contracts), building compliance, and contributions to the NZCB AGM, Conference & Expo.

Kelly is the voice of assurance our members need on the other end of the phone. She takes a calm approach to every call, regardless of how heated a conversation becomes. After listening to numerous calls, I can attest that in nine out of ten cases, her composure defuses the situation, leaving the caller with renewed confidence in NZCB and the support they have received.

I speak on behalf of all NSO staff when I say Kelly is a true team player who lends a hand to anyone in need, and her compassionate and positive personality is a delight to be around. From all of us, it has been a privilege to work with you over the last five years and I look forward to the next five years and what that will bring.

Ngā mihi

Shane Ririnui

Team reports

Here is an update on what the teams at the NZCB NSO have been working on. Should you require any further information about what has been keeping us busy, please contact the respective Team Manager using the contact details below.

Finance Team

Manager Sandra Kennerley | 021 566 224 | sandra@nzcb.nz

• Annual Financial Statements; completion of statements and audit for NZCB and Halo Guarantees Limited.

• NZCB new database/CRM and accounting systems; assisting with development of new systems and updating current systems.

• NZCB Members and Partners; monthly invoicing and debt collection.

• Regional Committee; financial administrative support.

Membership and Technical Team

Manager Shane Ririnui | 021 906 489 | shane@nzcb.nz

Membership Liaison:

• Homeowner enquiry has softened.

• Huge spike in membership enquiry.

• Assistance with the now live CRM, training and testing nearly complete.

Membership Coordinator:

• Huge influx of new member applications.

• Spike in resignation enquiry.

• Steady amount of company changes to be recorded in the database.

• Assistance with the now live CRM, training and testing nearly complete.

Territory Managers:

• Training for the now live CRM.

• Membership enquiry off the back of the new campaign launched beginning of this year.

• Supporting regions kicking off 2024 with Regional Social events:

– Golf Days – Member Breakfasts

– Trade Expos – Build-it Tauranga – Member Bowls, BBQ & Beers

– Committee meetings

– Factory Tours.

Marketing and Membership Services Team Manager to be appointed

• NZCB AGM, Conference & Expo 2024; communications and assistance in planning. See pages 34 to 38 for more information.

• The 26th Members-only AGM; communications, preparation, and planning.

• NZCB new homeowner advertising campaign for 2024; completed and now live on our social media channels.

• NZCB membership recruitment advertising campaign 2023/ 2024; completed and now live on our social media channels.

• NZCB News, Education, and Deals and Benefits; monthly email newsletter preparation, planning, and delivery.

• Regional events have increased again; assisting with development, communications, and working with the Events team to iron out and hand over processes.

• Assisting with the launch of the NZCB Apprentice Network; online campaigns, collateral, and communications.

• Revere Volume 8; complete and being distributed early April.

• Revere Volume 9; submissions now open.

• Social media blogs and Facebook content; planning created, and published.

• Certified Plans; further development and work undertaken to improve the product.

• InHouse Magazine; preparation and planning, content sourced, articles collated, proofed and finalised for print and distribution.

• New NZCB database programme/CRM; assistance with the now live CRM, training and testing nearly complete. This is the first phase of the new app that will be launched in 2024/25.

• Affinity Partnerships; updating of collateral for members.

• Regional Partnerships; renewals and onboarded.

• Support of Territory Managers for NZCB Presidents with events and communications.

• NZCB new public facing website; currently being built and content loaded, ready to be launched in the first quarter of 2024.

• NZCB in the media: content collated, saved, and shared.

• NZCB 2025 Diaries; new artwork created and diaries ordered for delivery early November.

• NZCB Membership Engagement; monthly email newsletters continue as normal and are being redeveloped, letter distributed.

• Halo Guarantees Limited; assistance with alterations to collateral and communications for the new handbooks.

• NZCB Board; assistance with Call for Nominations and biographies for nominees and communications.

• Member detail updates uploaded for the ‘Find a Builder’ section on NZCB website.

Apprenticeship Support Team

Manager Nick Matthews | 021 906 483 | nick@nzcb.nz

NZCB Apprentice Challenge 2024:

• Planning and delivery of the regional heats.

• Securing sponsorship and planning of the National Final being held in June at Takina Wellington Convention & Exhibition Centre.

NZCB Apprentice Network:

• Delivery of Apprentice Network nationwide.

• Enrolment and processing of applications.

• Planning and delivery of 2024 Apprentice Network regional events.

NZCB Apprentice Trust:

• Development and scope of expanded NZCB Apprentice Trust.

• Review of Trust Deed.

• Planning and delivery of Silent Charity Auction for the NZCB AGM, Conference & Expo.

NZCB Mentoring Programme:

• Scoping and redefining the existing Rusty Hammers Mentoring Programme.

Education and Events Team

Manager Marcia Hintz | 021 365 947 | marcia@nzcb.nz

Education:

• Education Plan 2024; design and develop.

• NZCB Education Programmes; draft the project outlines and sessions.

• Develop Terms of Reference and establish our Education Advisory Group.

• New NZCB database programme/CRM; assistance with the now live CRM, training and testing.

Events:

• Presidents Forum; planning and coordination for the first meeting held in March.

• NZCB AGM, Conference & Expo 2024; working with Twelve Conferences and the NSO team on planning and finer details.

• NZCB National and Regional Events; planning and drafting processes and designing procedures to support the Events space, including budgeting and communication plans.

Submissions open for REVERE Volume 9!

New Zealand Certified Builders (NZCB) are excited to announce that submissions for REVERE Volume Nine are now open!

Designed and published by NZCB, Revere magazine celebrates and displays some of New Zealand’s most inspiring homes built by NZCB members.

A great sales tool

Revere is a magazine to be proud of as well as a great sales tool. Those members that successfully contribute to Revere will each receive 20 complimentary copies per submission along with a digital file of all professional photographs taken, an electronic copy of their article(s) and, also become eligible to use the ‘Revere Accredited’ logo.

Revere Accredited logo

To add to the value and excitement of Revere, all members that contribute to this magazine will have access to the ‘Revere Accredited’ logo. This gold standard logo is available to current and past contributors of Revere further promoting recognition of their involvement in this magazine, honouring their craftsmanship, work ethic and quality, as some of the industry’s best in the business. The Revere logo can be included on all company collateral including your vehicles to further promote your business.

How does it work?

I’ll make it easy for you! All you need to do is complete an application form and submit it to myself at the National Support Office. I will organise a professional copywriter to write an article about your project and a professional photographer to come to site to complete the photography.

Your investment

Such a publication is a large financial undertaking and does require some financial support from those NZCB members submitting successful material along with a limited number of merchants/ national partners that may also contribute to the magazine. A two-page submission is $1500+gst and four pages $2750+gst.

“This was the first time we have worked with the Revere team and it has been a really positive process with great communication throughout. Julie and the team at NZCB were patient and respectful to work with and helped to achieve an outcome we can all be proud of. We look forward to Volume 7 of Revere coming out as both a celebration of what we do and a potential marketing tool for prospective clients.”

Distribution

Distribution of Revere is far and wide to our target audience, the homeowner. Over 11,000 printed copies are circulated nationwide to our members, partners, Air New Zealand Koru lounges, architects, lawyers, various media outlets and offices of influence as well as with various other magazines. It is also electronically posted onto the well-known websites, Houzz and Issuu, reaching over 200,000 people.

NZCB advertising campaign data

January 2024 activity results

Below you will find an update on the performance of the New Zealand Certified Builders (NZCB) Advertising Levy budget. This digital report highlights our Google Adverts, Facebook, Instagram, and Programmatic Spending for January 2024.

16,705

NZCB website visitors/users

4,535

‘Find a Builder’ search conversions +61% MOM

1m 17sec average time spent on website -13% MOM

2,626,730 total page impressions delivered to homeowners +223% MOM

296k social media reach +55% MOM

243 emails sent to Members from website +42% MOM

682 homeowner requests for builder’s phone number +32% MOM (GA4)

137

NZCB Membership enquiries +125% MOM

162.5k

NZCB video thru-plays on social +205% MOM

1,976 social engagements across all campaigns (likes, comments, shares, post saves)

2.97% Google advertising homeowner clicks –72% MOM*

12,922

overall digital advertising link clicks -77% MOM

MOM = Month on Month. The comparison of data from one month to the previous month. *Due to impression delivery change to include Display Network within our membership recruitment campaign on Google.

Summary

The new Special 3.0 Homeowner advertising campaign started in January and has so far shown a 42% increase MOM in overall video thru-plays as well as a 37% increase in link clicks, which all lead to the NZCB website and the ‘Find a Builder’ section. A great result.

NZCB website statistics showed a significant increase in traffic in January, with all Membership recruitment campaigns back up and running as well as the TVNZ+ (OnDemand) Homeowner campaign.

Highlights to note include:

• Total number of website visitors/users has increased by 49% MOM.

• Show number conversions has increased by 32% MOM.

• Builder search conversions has increased by 61% MOM.

• Send email conversions has increased by 42% MOM.

• Membership enquiries has increased by 125% MOM.

• The Association’s public Facebook page increased by 101 new followers.

Are you using the correct NZCB logo?

The New Zealand Certified Builders (NZCB) logo is a mark of quality. It represents our Association and our Members. At a glance, it shows members of the public (potential clients!) that you are trade qualified and belong to an association whose members are the country’s most qualified builders.

Can you believe it’s been eight years since we launched the new NZCB brand?

It’s great to see so many members using the updated and correct branding. For those who haven’t updated, or are using the new NZCB logo incorrectly, please replace the old CBANZ logo with the new NZCB logo and make sure you are using the correct NZCB logo and colours.

The Association has invested a lot of money into the NZCB brand development and advertising, so please do your part by displaying the correct logo and adhering to the brand guidelines.

Logo colour options

The preferred colour of the logo is NZCB red. For specific Pantone, CMYK, or RGB options please refer to the Brand Guidelines or contact the National Support Office.

Where use of the red logo is not possible, there are three other options available:

• Black and white printing – NZCB logo can be used in solid black.

• If solid black is too dominating, the NZCB logo can appear as a 20% tint of black (light grey)

• If background colour compromises the logo e.g., background is red or a shade of red, please reverse the NZCB logo e.g., white logo with red text.

Preferred use

Secondary use

Correct use of the Association’s name

When referring to the Association, please use one of the following:

• NZCB

• NZ Certified Builders

• New Zealand Certified Builders.

How can you help spread the word of NZCB?

• Use our stickers. These are FREE and can be ordered from the Stationery section under the Shop on the members-only Toolshed: www.nzcb.nz/members/shop/product-category/ stationery/.

• Use the logo. The logo can be found and downloaded from the Branding section of the members-only Toolshed: www.nzcb.nz/ members/branding/. You will also find different file types and explanations as to who/when you would need these.

• Add the NZCB logo to your clothing, vehicle, and site signage, stationery items such as letterhead, payment claims, business cards, your website, your email signature, all advertising material.

• Read the Brand Guidelines. Download the Brand Guidelines from the Branding section on the members-only Toolshed: www.nzcb.nz/members/branding/. Refer to them for file format usage, print colour specifications, and rules to ensure the NZCB brand remains consistent. Remember to send them to anyone using the logo such as signwriters, web designers, or printers.

The only way to build a strong brand and ensure homeowners recognise the value of engaging a NZCB member is by using the brand correctly and getting it out there!

Need further help?

If you have any questions, please contact the National Support Office on info@nzcb.nz or 0800 237 843.

News Bites

D&D Technologies unveils TruClose®

Multi-Adjust™ Heavy Duty Gate Hinge

For PVC, vinyl, and composite gates, this hinge perfectly combines form and function with several ground-breaking features, including self-closing gates up to 70kg.

With patented 3-in-1 adjustment technology, this innovative mechanism solves the perennial issue of gate sag and ensures precise installation. Bid farewell to the challenges of ill-fitted gates, as this hinge offers a versatile solution that adapts to unique project requirements. Self-close tension

can be adjusted and fine-tuned, ensuring that the gate not only looks impressive but also functions flawlessly, adding an extra layer of convenience to outdoor projects. D&D Technologies has engineered the Multi-Adjust hinge for up to 50% faster installation. Equipped with built-in brackets, this hinge saves valuable time without compromising the gate’s structural integrity.

Crafted from UV-stabilized, industrial-strength polymer and 316 marine-grade stainless steel components, the TruClose®

Introducing the JSC Clipp Batten System

Effortless installation and maintenance: Simplify your projects with the JSC Clipp Batten System.

Designed for easy installation and maintenance, this system allows for straightforward batten removal and replacement. Unlike individually screwing each batten, we machine the timber to effortlessly clip into the Clipp rail, saving time and effort while ensuring the system remains serviceable and convenient to work with, ultimately saving you time and money.

Tailored design options:

Customise your projects with spacing options and various sizes, finishes, and coatings available. Our team is happy to discuss any bespoke projects or specifications you may need. The sleek, fixture-free appearance ensures a seamless finish, enhancing the overall aesthetic appeal of your spaces.

Crafted with sustainably sourced timbers, the JSC Clipp Batten System is environmentally responsible.

Multi-Adjust hinge is a testament to durability. Confidently enjoy a product that stands up to the rigours of time and diverse weather conditions, designed to ensure longevity. Not only won’t the TruClose® Multi-Adjust™ Heavy Duty Hinge rust, bind, sag, or stain, but it’s also backed by D&D Technologies Lifetime Warranty.

The TruClose® Multi-Adjust™

Heavy Duty Hinge is more than just a hardware solution; it’s a statement of excellence.

Optimised for walls and ceilings:

Engineered specifically for walls and ceilings, the JSC Clipp Batten System offers optimal functionality and visual appeal in these areas. Its lightweight design makes it easy to work with, even in challenging installation applications.

Experience the convenience and versatility of the JSC Clipp Batten System for your projects.

Contact JSC today on jsc.co.nz or give them a call at 0800 57 26 88.

Leading New Zealand design innovation

Manrose in New Zealand has developed the Easyfit ceiling grille to be the best universal extract and supply air grille on the market.

The innovative design delivers quick and easy installation with a positive push and twist lock mechanism for face plate cleaning.

The Easyfit grille incorporates an adjustable cone diffuser for guided airflow dynamics, along with an effective spigot for duct attachment.

For more information refer to the Simx website www.simx.co.nz

Textures and shapes have become increasingly popular across many interior applications

Keep up with the trends with Surround by Laminex – Existing Surround by Laminex profiles can now be used on curves and ceilings.1 Elevate spaces by incorporating Surround by Laminex on ceilings.2

For curved applications, add depth by using Surround by Laminex on accent walls or as distinctive features.

1 MR E0 MDF product only. Fire Resistant (E1 MDF FR) cannot be curved. Additional considerations and steps required. Curving should only be undertaken by a person experienced in kerfing and mould making.

2 MR E0 MDF product only. Additional considerations and steps required. Surround by Laminex is prohibited for use in splash zones. Fire Resistant product (E1 MDF FR) is prohibited for use in Internal Moisture Areas.

Always follow all instructions outlined in the latest Fabrication and Installation Manual.

Edgetec® PosiGlaze HomePlus’s newest frameless glass balustrade system

A revolutionary addition to HomePlus, PosiGlaze is a gamechanging frameless glass balustrade and pool fencing system that can fulfil a wide range of domestic and commercial applications. With exceptional versatility and aesthetic appeal, PosiGlaze has been designed to provide the greatest range of adjustment opportunities during and after installation.

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• Pool fence-compliant

• Suitable on uneven surfaces

• Lightweight and strong Robust and utilising a wide variety

of glass types, PosiGlaze is lightweight and is quick and easy to install in 3m sections that benefit from the two-sided screw-clamp technology to provide a 2° adjustment angle on either side of the glass. This ensures perfect installation of the channel and alignment of each glass panel. Offering excellent performance and installation on uneven surfaces with easy-to-assemble components. PosiGlaze is one of the easiest to install balustrades on the market, even in challenging and unique situations.

Please contact HomePlus for more information at specify@homeplus.co.nz

We’ve reached a huge milestone… 10,000 property reports!

In just four short years, Red LBP delivered a million pages of detailed information on homes across New Zealand. This achievement represents a comprehensive library of insights and recommendations specifically dedicated to the diverse homes scattered throughout the country.

As we celebrate this accomplishment, we want to express our gratitude for

choosing us. Your continued trust in Red LBP fuels our mission to set the highest standard in the industry. Our diligent inspectors work tirelessly to ensure properties are thoroughly inspected, and our reputation as a trusted ally across New Zealand reflects that commitment. A massive shoutout to our team of inspectors who have played a pivotal role in achieving this milestone. Your unwavering

commitment to excellence, dedication and hard work have made this possible!

To all our clients, THANK YOU for being a part of our journey. We look forward to continuing to serve you with the gold standard of property reports and service.

If you’ve thought about joining our awesome crew, call 0800 113 191 or jump on to www.getoffthetools.co.nz

Requested client contract changes

Kia ora koutou. Here at the New Zealand Certified Builders (NZCB) National Support Office (NSO) we receive a lot of enquiries from our members looking for advice on whether clients can remove specific building contract conditions, or lists of conditions, or add additional contract conditions before they sign.

As a builder, you naturally want to meet your clients’ requests so they’re happy to sign the contract and you’ve got the job secured. However, as a business owner, you must ensure you are not putting yourself and your business at risk.

Here are some of the most common contract clauses that a client may request to be removed:

• Under ‘owner defaults’, where the contract refers to the builder being granted the rights to a registerable all obligations mortgage over the property and granted power of attorney to register the mortgage on the owner’s behalf, in the event the owner has defaulted on making a payment and the builder has exhausted all avenues to recover the money owed.

• Practical Completion of the building contract is reached on completion of the contracted work and not when the CCC (Code Compliance Certificate) is issued.

• Cost Fluctuation clause, which allows the builder to pass on any price increases to the homeowner.

If you do receive requests to remove conditions of the contract, I would recommend seeking guidance from Martelli McKegg

Lawyers (NZCB Free Legal Helpline, 09 300 7632) to understand the repercussions of removing the requested condition.

Some of these requests come from a third party, such as banks or brokers, which can become a challenge for the builder as they need to liaise with the third party to explain the conditions of the contracts in order for the homeowner to be granted approval for their loan. If you need help in handling these requests from banks, please call NZCB NSO (0800 237 843) for assistance.

And remember: the client has engaged you to do their work, not the other way around. They want you for your reputation of quality and professionalism. Therefore, if they seek your services, they should accept your terms and conditions of trade, rather than expecting you to accommodate theirs.

That’s it from me and I will see you in the regions!

Ngā mihi.

Shane Ririnui NZCB Membership and Technical Manager

So, you’ve issued your payment claim – now what?

The Construction Contracts Act 2002 (CCA) provides a strict regime that was designed to facilitate cash flow in the construction industry.

In the past, homeowners and other principals to the contract would withhold money while in a dispute with a contractor, essentially holding the entire industry to ransom. As a result, many businesses suffered heavily and had to close their doors.

As you may be aware the CCA introduces a process whereby if the contractor issues a payment claim for work done up until that point, and that payment claim complies with the relevant prescribed requirements, the payer must then:

• pay the amount claimed on or before the due date; or

• if they dispute the payment claim, within 20 working days of the claim being served on the payer (or 5 working days if you are using the standard New Zealand Certified Builders (NZCB) contract terms), send to the contractor a written payment schedule, stating the amount they are prepared to pay instead. The payment schedule must also state the manner in which the payer calculated the scheduled amount, and the reasons for withholding payment of the scheduled amount.

If neither of those steps are taken within the prescribed timeframe, the payer becomes liable to pay the full amount of the claim. The contractor can then enforce recovery of that amount in any Court, including recovery of actual and reasonable legal costs.

In general terms, the payer cannot raise any points of dispute or other defences at Court in an attempt to deny its liability to pay. The only exceptions to this are if the payer can show the payment claim was not validly issued, for example if the payment claim was not accompanied by the prescribed form.

Now what?

So far so good. However, the important thing to note is that while failure to comply with the payment claim regime means the other party must pay the invoiced amount upfront, any underlying dispute the parties may have will still need to be dealt with separately.

That is why the CCA regime has been aptly described as a “pay now argue later” process. Its entire purpose is to ensure that contractor can pay their tradespeople and their subcontractors upfront while the wider disputes are not used to stall the process.

Too often we see contractors surprised when we tell them that if the payer has valid grounds for a dispute, including unfinished or defective work or overcharging of labour or materials, that the

The best protection a builder can have is to ensure it has in place carefully drafted contract terms that can navigate both the CCA and any potential dispute between the parties.

payer can still raise this dispute at a later stage and even have the matter determined at an adjudication or at Court. In essence, some of the money the payer paid you in accordance with the payment claim process can ultimately be clawed back.

Having regard to the current state of the law and the potential for disputes to arise, the best protection a builder can have is to ensure it has in place carefully drafted contract terms that can navigate both the CCA and any potential dispute between the parties.

The NZCB standard templates are one such contract that are designed to keep the builder in the driving seat when it comes to payment of invoices and the handling of disputes, and these terms are intended to apply even if you have missed the opportunity to issue your invoices as payment claims. In other words, should the other party raise issues that are worthy of dispute or call into question your entitlement to be paid, the NZCB standard terms set out a clear dispute resolution process for the payer to follow that will nonetheless force them to enter a dialogue with you and part ways with its money by paying it into escrow.

These carefully drafted clauses keep the pressure on the payer to ensure the contract continues, the relevant contractors get paid and any stalling is kept to an absolute minimum.

Eliminating the paper

I remember many years ago, as we looked at computers having an increased presence in business, we used to discuss the idea that we would see the elimination of paper around us.

How is that going for you? As Artificial Intelligence becomes the big topic, will that drive us closer to the paperless business? We have actually come a long way towards the paperless business, with some businesses progressing faster than others. Today I would argue it is not about just eliminating paperwork but it also about eliminating surplus processes and admin time. Eliminating paperwork is just good process. Replacing cheque books with online banking is just a given these days and a great example of progress in this area.

What are some of the biggest paper uses and surplus processes still in your business? Here are some of the big areas to consider.

Supplier invoices

How many invoices are you still receiving from suppliers? One of our Builda Price builders has been receiving as many as 1000 supplier invoices in a month. Imagine if that was all paper for records and processing.

With technology today you shouldn’t be handling this type of paperwork. There are different solutions around, and our Builda Price Invoice Processing Service (IPS) has proven to be a real hit with builders and their admin teams.

Invoices are sent straight from the supplier, read through AI, and are then available in Builda Price with line by line detailing for back

costing and recharging purposes. Then, with one click, these invoices are sent through to Xero for payment with the original invoice attached as a PDF copy. The need for paper is eliminated. The system will even handle a photograph of those handwritten subbie invoices or cash receipts.

Good process in the area of supplier invoices means you shouldn’t have to print out supplier invoices at any point. If you are handling paper invoices, check your process and understand why. Are there ways to get around this? Are you still receiving invoices in the mail? This is not something we see too much of nowadays.

Timesheets

With the use of apps today, we no longer need manual timesheets. Everyone carries a phone, so loading an app is second nature for us. We still see manual timesheets being used by a number of builders; that means paper, double handling of information, and inaccuracies.

With automatic integration of payroll systems with your business software, timesheets handled electronically become more than just payroll records. They also become the source of information for charging customers, back costing jobs, and providing accurate forecasts to your customers.

When you apply supplier invoices and timesheets together these become the basis of a lot of recharges to customers, particularly

when you are doing charge up contracts. When builders come to Builda Price, it is not unusual to see them having complex spreadsheet systems for accumulating timesheets and invoices to work out recharges. These manual spreadsheets take a lot of time, and are prone to errors and to missing items for recharging.

A simple paperless process such as ‘report builder’ in Builda Price means this information is available immediately, and a recharge can be calculated and supported with online documents in a matter of minutes. This not only saves paper, but also avoids hours of manual processing, making it one of our most popular features in Builda Price.

Eliminating paperwork is just good process. Replacing cheque books with online banking is just a given these days and a great example of progress in this area.

Document storage

When was the last time you looked around for a missing physical document? How much time did you waste?

Builders can accumulate a lot of paper during a project due to the manner in which they are provided information. This can include plans, subbies quotes, warranties, Health and Safety and compliance certificates, to name but a few. You need to be able to store this information in one place and have it available online for staff, subbies and customers.

Having effective storage within your business software means it is easy to find and easy to share, and you are avoiding duplication and time lost searching for information.

Steps you can take to eliminate your paperwork and streamline your processes

Throw your printer out!

Seriously… what would happen if you did this? What are you printing out? Ask why that document was printed and whether you could have done things differently by having that information online.

Now you might not be able to get rid of the printer, but looking at what it is used for can lead to some real opportunities for process change and time saving.

Process review

Look at everything you are doing in your business. Step back for a day and understand what is being done. When did you last put a new process or system in? What processes are still being done manually?

What are your biggest time wasters, and can you put in a process or system to change that?

It can be well worth the investment of having someone external look at your business and processes, just to get a fresh view of what you are doing. Carefully consider their feedback and what could be changed to make your business easier and more efficient.

You need to spend time to save time

You need to put time into considering process change, which in turn will save you time in the future.

Invest time in yourself and in training. This is something we don’t necessarily prioritise but, if we could take the time to educate ourselves more in these areas, we would end up in many cases with a better business and a better lifestyle.

One of our key goals at Builda Price is to give builders back their family time through better systems and processes.

Why don’t you take the time this month to re-examine your business and processes, looking for the changes that can give you a more efficient future.

Protect your profit margins to build success

Master your budget and control costs for the financial success of your construction business and great outcomes for your clients.

Follow these practical tips to keep project costs under control:

• Regularly review and understand your overhead costs and make allowances to recover them within your preliminary and general (P&G) items.

• Using a comprehensive project management software is best if you’re preparing estimates yourself.

• Lock in client decisions on fixtures and fittings before the build starts.

• Track labour inputs and project bills in real-time to maintain control over costs.

• Keep your on-site team in the loop on what is in and out of scope, so they can flag any variations.

• Review the project progress report on a weekly basis and update each building task with percentage completion.

• Send an invoice as soon as each variation is complete, for smoother cash flow.

Lay a solid foundation

It all starts with a comprehensive and accurate takeoff of the project. Quantify all the required subtrades, labour, materials, and P&G items. You can do this yourself, outsource to a quantity surveyor, or prepare from a merchant takeoff.

Use the right tools

A specialised project management software, like Builda Price, provides a robust structure for preparing estimates or quotes, while making efficient and accurate job tracking easier. Some builders still rely on spreadsheets, but it’s worth noting that there’s a high risk of there being an error somewhere in the spreadsheet.

Avoid last minute wobbles

Order all fixture and fittings so they’re available on-site when needed. Last minute changes can add both time and expense to the project, as well as being stressful if you’re scrambling to source alternative items.

Measure accurately

Use timesheets to allocate labour right down to specific tasks, and track bills for materials and subcontractors to various job stages so you can monitor costs accurately.

It comes down to communication

Effective communication between on-site and offsite teams, as well as with your clients, is crucial. Early discussion and planning are essential if any stage of the project starts to run over budget. Decisions can then be made to implement measures to bring the budget back in line or adjust the remaining project scope.

Keep your finger on the pulse

At each stage of the build, use project management software like Builda Price, which can provide a detailed progress report, adjusted forecasts of the finished project costs and highlight areas where you’re at risk of going over budget.

Look after your client and your cash flow

Invoice variations separately to avoid potential hold-ups to your main invoice being paid on time. If the impact of variations on the project forecast is significant, the client may need to find additional funding or reduce the project scope to stay within their financial means.

Meticulous planning, accurate estimation, efficient tracking, and clear communication will help you stay on top of project budgets and costs. Implementing these strategies and utilising project management tools can ensure project profitability and visibility while delivering successful outcomes for your clients.

For more information go to www.mysmartoffice.co.nz or call Amanda on 021 886 120.

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Trial periods – now available for all employers

With the change in government, trial periods are now (once again) available for all employers. What this means for you is, if you’re taking on a new employee (ie, anyone who has never worked for you before) you can use a trial period for up to the first 90 calendar days of their employment.

Trial periods are a useful tool allowing employers to dismiss without recourse to a personal grievance claim for unjustified dismissal. If an employer decides to dismiss the employee, they must give notice to the employee and can do so without stating a reason for the dismissal.

Requirements for a valid Trial Period

There are several requirements that must be met for the trial period to be safely relied upon to dismiss, and the Courts strictly interpret these requirements because they limit employee rights.

For a trial period to be valid:

• The trial period must be in the employment agreement offered to the employee, and must state:

– that the employer may dismiss the employee in the first 90 days of employment. In that case, there is no entitlement to bring a personal grievance for unjustified dismissal; and – the date on which the trial period starts (usually the same as the date on which employment starts).

• The parties must agree in writing to the trial period prior to the employee starting work – this means getting the signed employment agreement back from the employee before their first day.

• person that starts work, even just for five minutes, before returning their signed agreement with a trial period, will not be considered a new employee.

• The employment agreement must include a valid notice period – we recommend that this is a shorter notice period than during the rest of the employment relationship, and for the employee to be required to take garden leave during the notice period.

• Notice must be given where terminating in reliance on the trial period, and the employer must be clear that termination is in reliance on the trial period.

Note though that accredited employers are not able to use 90-day trial periods in employment agreements when hiring an employee on an Accredited Employer Work Visa (AEWV).

Is a Probationary Period the same thing?

No. Only a trial period that meets the requirements above can be used to dismiss an employee without recourse to personal grievance claim regarding the dismissal. For this reason, we recommend using only a trial period and not a probationary period in an employment agreement for new employees.

Dismissing during a Trial Period

If you are wanting to dismiss an employee relying on a trial period, we recommend that you take care to make sure all of the requirements above are met. If you do not, the employee will likely have a valid personal grievance claim regarding their dismissal.

To terminate in reliance on a trial period, you need to prepare a letter for the employee explaining this and giving notice before the 90-day timeframe has expired. You should give this letter to them at a meeting where you explain the decision.

The employer does not have to give a reason for dismissal under the 90-day trial period provision, or allow an employee the chance to comment before the dismissal. However, we consider it good practice to consider telling the employee why they are being dismissed if asked. This is because you are still required to act in good faith including in your communication with the employee, including telling the employee why you are dismissing them if they ask, even if those reasons wouldn’t usually be a justifiable reason for dismissing them without the trial period.

Remember, all other employment obligations apply during the trial period, and an employee is not prevented from bringing any other kind of claim, for example, unjustifiable disadvantage, discrimination or sexual harassment.

The employee won’t agree to a Trial Period – what now?

Not all employees are willing to sign up to a trial period, which leaves them with some uncertainty about their employment continuing. In that case, it is up to you if you are willing to go ahead and hire them without a trial period.

This may apply especially for more senior employees, and we recommend that you use a thorough application and recruitment process to make sure you are well informed in your hiring decisions.

Need further help?

Copeland Ashcroft Workplace Lawyers operate the NZCB Employment Helpline, for a free 15-minute consultation, give us a call on 0800 354 821.

Keep the lifeblood of your business pumping

How many times have you heard (or read) the expression in business, “cash is king”? The reason it’s a common expression is because it’s true. More businesses fail due to lack of cash than any other reason, even if they are reporting profits. A company consistently operating at a loss might fail. A company consistently operating with negative cash flow WILL fail.

In order to stay in business, it’s crucial to have the fundamentals right. Managing the cash flow of your business is a critical fundamental. Cash is literally the lifeblood of the business. Simply put, you need to ensure on a monthly basis that more cash is coming into the business than is going out. Simple to say, but sometimes harder to achieve, especially month-in, month-out. For a more in-depth look at keeping your cash flow in a healthy state, consider the following strategies:

1. Project future cash flow

This is a little more complicated in building than it is in many industries because of the nature of projects and variations on current projects. That said, by mapping out payments from clients and payments to suppliers, you will still be able to gain a general idea about what cash flow should be expected in the future and if any holes may be coming. Proper planning in anticipation of these events will help prevent payroll and payment issues. If you are running multiple projects concurrently, you will need to do separate cash flow projections for each, then consolidate and allow for overheads, tax, and the like.

2. Talk to your suppliers

Every supplier wants business. If you let them know you’re shopping for the best offer, a supplier is likely to give you the best deal possible, especially if you’re not bluffing and willing to walk away. By reducing costs, you’re freeing up cash. Also, ask them for longer payment terms while you’re at it!

3. Employees vs contractors

In building, employees are often paid on a weekly or fortnightly basis. To improve cash flow you can hire subcontractors, which often are paid monthly. Word of caution here – generally, you’ll get higher-quality results more consistently from permanent, full-time employees, so what you gain on the cash flow swing, you may loose on the quality and reliability roundabout.

4. Process variations quickly

Variations are common in building, and they’re often the result of a project requiring more time, money and/or resources than originally thought. That money needs to be received quickly, which will positively impact cash flow.

5. Send invoices immediately

All invoices should be automated and sent as soon as possible. Faster invoicing usually results in faster collections, so get those invoices out the door ASAP.

6. Accept electronic payments

By accepting electronic payments, including credit cards, money will be received faster, increasing cash flow and allowing for more capital to be used for day-to-day operations.

CASH FLOW (WORKING CAPITAL CYCLE

7. Train the project manager/site supervisor on cash flow management

In building, most cash comes from billing work in progress, which means cash flow performance depends on your key field team understanding the importance of good cash flow management.

Cash is literally the lifeblood of the business. Simply put, you need to ensure on a monthly basis that more cash is coming into the business than is going out.

A key task for them should be to ensure all work in progress is invoiced to clients at the earliest time possible. Reward them for positive results.

8. Avoid big over-billings and under-billings

Some building company owners take pride in over-billing. Because the invoicing will be higher than the job completed to date, the current cash flow is enhanced. A nice sugar fix in the short term, but the downside is that it will reduce cash flow when the project is completed, or near completed. If under-billing, cash flow will take a hit in the near term. The best approach is to minimize over-billing or bill according to how much of the project has been completed.

9. Monitor your debtor days number

A common area for cash to be locked up in a business is with your debtors. Calculate this number each month and aim to reduce it. I have a quick formula to calculate this, email me at andy@tradescoach.co.nz and I will send it to you.

You can reduce it by sending invoices quickly, offering payment incentives, writing clear payment terms in your contracts, and being proactive with follow-up.

Building companies operate differently to many other industries because no two projects are the same. Therefore, managing cash flow often requires a project-by-project approach. Despite its relative complexity, the issue of cash flow is vital for you as an owner to get your head around if you want to be successful in the long term. I suggest you talk to your accountant about what help he or she can provide you or get hold of me at andy@tradescoach.co.nz. I have a couple of guides around improving your cash flow that you might find useful, and I am happy to send them to you.

Call Andy today on 027 688 6721 or email andy@tradescoach.co.nz.

Andy Burrows Director of The Trades Coach and NZCB National Partner. I encourage you to take advantage of a free business strategy review session to see how we can improve your business performance.

Anticipated rises in premiums Planning for the year ahead

Last year was a tough one in the construction industry, with labour shortages and increased costs impacting many businesses. It was also a year when we saw an increased number of building firms going into liquidation, with interest rates rises reducing consents and, therefore, the demand for work.

2024 is expected to bring further economic headwinds. So, how can building companies plan ahead now to help manage these challenges – especially with regards to insurance?

Insurance premiums expected to rise

Last year, we highlighted that insurance premiums were likely to rise into 2024. There are two key things that have played a part in this. First, the inflationary environment we saw in 2023 is likely to continue, resulting in an increase in the cost of materials to repair or replace property and cars. Legal fees and settlements paid for liability claims and any other fees that need to be paid to assess an insurance claim are also affected.

Secondly, reinsurance premiums (paid by our local insurers to protect themselves from catastrophic events) have been increasing for several years. The cost of reinsurance to cover catastrophic events is one of the largest expenses for an insurance company. More unpredictable weather, such as the large weather bombs of 2023, mean a rise in reinsurance costs, which then, of course, get passed on by insurers to the consumer.

Availability of insurance

It’s not just the cost of premiums that will be a challenge this year. It is also the availability or capacity of the insurance available. Insurers may reduce the amount of cover they are willing to provide in certain areas due to the increased risk. As insurers update flood models with the change in weather patterns, for example, we are beginning to see them restrict cover in some areas.

So, what can you do?

To help plan for these insurance challenges, there are several things you can do:

• Don’t cancel your policies! A natural reaction to lower costs is to cancel your policies or reduce your cover. Instead, look at the options below. You will end up being more out of pocket down the track by not being insured or being under insured.

• Talk to your broker early. Flag any concerns you may have outside of your annual insurance renewal. Based on your needs, we can go out to the market and find the most competitive policies without compromising on cover. If there are restrictions on cover in certain areas, we can look for alternatives.

• Look at spreading your payments over 10-12 months with premium funding. This helps businesses to better manage their cash flow. There are finance charges that apply for this service; however, these can be included within the payment structure.

• Select a higher policy excess. Consider the likelihood of needing to make a claim under each policy. Then, look at paying the cost of smaller claims yourself in exchange for a discount on your premium.

• Ask about multiple policy discounts. If you have several policies with one insurer, especially personal policies such as house, contents, and car, you may qualify for a multi-policy discount. If you have policies with a range of different insurers, ask your broker if these can be consolidated under one insurer and get them to check that a multipolicy discount is being applied.

Last, but not least, make sure you are taking advantage of the membership benefits that New Zealand Certified Builders (NZCB) offers with insurance, of course, being one of these.

ICIB Brokerweb is the trusted insurance broker for NZCB. If you are concerned about your current cover or would like to discuss how you can better plan for insurance challenges, give us a call on 0800 644 444.

Communication tools for success

On busy construction sites, with so many moving parts, effective communication is the foundation on which successful projects are built. From coordinating tasks and subbies to fostering teamwork and minimising conflicts, clear communication plays a pivotal role in promoting a positive work environment and reducing stress on the job.

Understanding the foundations

Effective communication is more than just exchanging words; it’s about conveying your ideas clearly, listening to the different perspectives of your team members, and strengthening the relationships within your team.

Unclear communication leads to confusion, misunderstandings, delays, and potentially costly mistakes. By clearly articulating instructions, your expectations, and the project goals, your team members can align their efforts towards the job running smoothly, on time and on budget, ensuring a great outcome for everyone involved.

“Good communication is the bridge between confusion and clarity”

– Nat Turner

Here are our key communication strategies for success:

1. Establish open communication channels: Allow situations where team members are able to privately voice their opinions, concerns, and ideas to their Team Leaders without fear of reprisal. Provide avenues for communication that are accessible and inclusive through regular team meetings, one-on-one meetings, suggestion boxes, or digital platforms.

2. Listen to fully understand: Communication is a two-way street, and active listening is crucial to ensuring all ideas are understood. Encourage your team members to listen attentively to their colleagues, seeking to fully understand their perspectives and concerns. By fostering a culture of active listening, misunderstandings can be minimised, and conflicts avoided.

3. Embrace technology: We have almost unlimited technology at our fingertips, with multiple digital tools and platforms to streamline our communication processes. From project management software to instant messaging apps, technology can help you to ensure everyone is up to date, all tasks are allocated, and changes are communicated immediately.

4. Define roles and responsibilities clearly: Ambiguity causes confusion and resentment. Clearly define the roles and responsibilities of each team member, ensuring that everyone understands what you expect their contributions to the project to be. By establishing clear lines of accountability, you can avoid conflicts arising from misunderstandings or overlapping duties.

5. Encourage a culture of respect: Respect is the foundation of healthy communication – encourage mutual respect among

your team members, irrespective of their roles or seniority. Emphasise the importance of positive interactions to your team, both on and off site, to encourage a good work atmosphere where everyone is supportive of each other.

6. Constructive feedback: Constructive and well-worded feedback is a catalyst for the growth and improvement of your team members, but it’s important to ensure all feedback is framed in a positive and supportive manner. Whether you’re acknowledging achievements or addressing areas for improvement, feedback should be specific, given with ideas of what your team member can do to improve, and delivered with empathy. Try the ‘praise first, constructive feedback second, then praise third’ method during feedback sessions to start and end your communications on a positive note and leave your team members feeling valued and respected.

7. Lead by example: Effective communication starts at the top. Project and Site Managers should be using the very same communication standards they wish to instil in their teams. By demonstrating active listening, openness, honesty, clarity and respect in their interactions, leaders can set the tone for a positive culture of collaboration within their team.

In the ever-changing and demanding construction industry, effective communication is the glue that holds teams together and pushes projects towards success. When we prioritise clear communication, active listening, and mutual respect, we can foster a healthy culture that not only minimises conflicts and stress but also enhances productivity, morale, and job satisfaction. As the old saying goes, “Communication is key” and this is more true than ever on a busy building site where dreams are built every single day.

Rachelle Hawes Director, Your Happy Place Limited brings a wealth of knowledge and experience in improving Mindset, Happiness and Success to their flagship Mindset Programme, the Positive Mindset Challenge. She is also a Social Entrepreneur dedicated to Sharing Kindness, Touching Hearts and Changing Lives. www.positivemindsetchallenge.com

NZCB AGM, Conference & Expo 2024

Building the Future

With 750+ expected to attend, the NZCB Conference and Expo is one of the largest dedicated residential building conferences in New Zealand. This year’s conference, themed “Building the Future,” will bring together leading industry experts to discuss how the sector can contribute to building more sustainable and greener homes. Featuring educational workshops, high-profile keynote speakers, trade-specific expo stands, and numerous networking opportunities with like-minded builders and trade industry experts. Join your peers to learn, up-skill, and take inspiration from other business leaders.

The venue

Located in the capital of New Zealand, the venue for the 2024 AGM, Conference & Expo will be the Tākina Wellington Convention & Exhibition Centre. Inaugurated in 2023, ‘Tākina,’ which means ‘invoke,’ is situated across from Te Papa Tongarewa. Its close proximity to Wellington’s stunning waterfront, nearby hotels, and top-notch catering services, makes it the ideal location for our event.

Members-only Annual General Meeting

Friday 21 June

8:30am to 9:45am

Tāwhirimātea Room | Level 2 | Tākina Wellington Convention & Exhibition Centre

The New Zealand Certified Builders Association’s 26th Annual General Meeting is a members-only session and a chance for you as a stakeholder to have your say in what is happening in the Association.

See page 3 for more information.

Receive up

to 12 LBP Skills Maintenance Points

Factory Tour

Thursday 20 June

In the lead up to the AGM, Conference & Expo, join us on Thursday 20 June for a fun, educational tour. You will be picked up (8:30am) from, and dropped back (3:45pm) to, Tākina Wellington Convention & Exhibition Centre. This year’s tour includes site visits to:

• Callaghan Innovation

• Archives New Zealand

• Victoria University of Wellington: The Living Pā Dress code: Smart casual attire, steel cap boots and long pants.

Conference and Expo

Friday 21 and Saturday 22 June

Tākina Wellington Convention & Exhibition Centre

Friday 21, the first official day of the Conference, will start with the 26th members-only AGM and be followed by an amazing line-up of keynote and educational speakers to get you thinking and motivated. Saturday 22 is all about upskilling and educating you and your team on current and relevant industry topics. Whether you’re an individual member, a Business member, work on-site, or behind the scenes in the office, our dedicated workshop streams have something for everyone. They include Stream 1: New to Business, Stream 2: Advanced Business Leadership, and Stream 3: Technical Sessions. The Expo Area will be open throughout the day on Friday and Saturday. This will provide the perfect opportunity to catch up, stay up to speed, and engage with 75 industry-specific trade partners ready to showcase their latest services and products. We also have dedicated expo time on both days, so you won’t miss out on getting to the stands you want to see.

Dress code: Smart casual with closed-in shoes

20 to 22 June 2024

Tākina Wellington Convention & Exhibition Centre

Keynote Speakers

Friday 21 June

Sir Ian Taylor

New Zealand

former television presenter, and one of New Zealand’s foremost technology innovators.

Melissa Clark-Reynolds

technology

widely recognised as an inspirational role model and business leader.

Educational Workshops

Saturday 22 June

Gilbert Enoka

Internationally renowned mental skills coach to New Zealand’s corporate and sporting elite, including the All Blacks, Black Caps, Silver Ferns, Crusaders, and Haydon Paddon.

Master of Ceremonies

Friday 21 and Saturday 22 June

Conference and Expo MC

Our educational workshops take place on Saturday 22 June. They will deliver innovative ideas for you and your staff, and provide motivation to tackle your business challenges in today’s market.

STREAM 9:00am – 10:00am 11:00am – 12:00pm 12:05pm – 1:05pm 2:35pm – 3:35pm

NEW TO BUSINESS

Designed for business owners with 1-3 years experience

Tailored for experienced business owners

The importance of understanding Building Compliance – ensuring accuracy every time.

Shane Ririnui – NZCB Membership & Technical Manager and NZCB members

Proposed Building Code updates and their impact on building for climate change.

David Gittings – MBIE

Marketing basics – a practical guide on how to market your small building business.

Josh Chapman – NZCB member and #nzbuilder

Practical design and building techniques for creating healthier homes in New Zealand.

Bob Burnett – Superhome Movement

Client management and understanding progress payments and deposits.

Geoff Hardy – NZCB Lawyer

Business growth, sustainability, or downsizing in a challenging economic environment –what to consider.

Josie Adlam – The IceHouse

Cash flow management – how-to guide for small businesses.

Michael Alexander and Nigel Smellie – Findex NZ Ltd

Building your brand and its significance –understanding brand positioning, vision, values, and purpose to gain a competitive advantage.

Tom Skyes – Principals

–

Open

Workshops are subject to change.

Petra Bagust New Zealand television presenter and radio host.

Jackie Clarke New Zealand entertainer, singer and comedian. Saturday Awards Dinner MC

businessman,

Serial

entrepreneur;

Functions

Mitre 10 Great Apprentice Race and Happy Hour

Friday 21 June | 5:00pm – 7:00pm

Thanks to your feedback following the 2023 conference, we’ve extended the Mitre 10 Great Apprentice Race and Happy Hour by two hours instead of hosting a Friday night function. This action-packed Happy Hour will feature the Mitre 10 Great Apprentice Race and extended expo time.

On Friday, the 2024 NZCB Apprentice Challenge Regional Finalists are paired up and tasked with building a bespoke project. At 5:00 pm, finalists will compete in a thrilling race with their creations – completing various challenges along the way. Don’t miss the excitement as the finalists go head-to-head in the Mitre 10 Great Apprentice Race.

This is your chance to explore more expo stands, support your region or your favourite apprentice finalist and enjoy snacks and beverages during this action-packed Happy Hour.

Dress code: Smart casual attire with closed-in shoes.

Thank you to our 2024 Sponsors

NZCB Apprentice Challenge Awards & ITM Gala Dinner

Saturday 22 June | 7:00pm – midnight

We will be celebrating in style at Tākina, with plenty of room to host the grand finale of the NZCB AGM, Conference & Expo.

The evening will mark the conclusion of the NZCB Apprentice Trust Charity Auction, and we will be announcing the winners of the 2024 NZCB Apprentice Challenge Sponsored by ITM.

All funds raised from the electronic Silent Auction will go to the NZCB Apprentice Trust. By participating in the Silent Auction, you’ll have the opportunity to win exciting items and support aspiring builders who need assistance.

Join us in celebrating our future builders with a three-course meal, followed by entertainment from The Relatives, one of Wellington’s most sought-after professional cover bands. It will be a night to unwind and enjoy.

Dress code: Hollywood Oscar theme; formal evening wear.

Sponsor of the NZCB Apprentice Challenge Awards & Gala Dinner

Sponsor of the Great Apprentice Race and Happy Hour

Sponsor of the Swanndri conference shirt

Sponsor of the conference bag

Sponsor of MC Petra Bagust, Keynotes Melissa Clark-Reynolds and Sir Ian Taylor and the Saturday Education Workshop streams

Sponsor of keynote speaker Gilbert Enoka

Sponsor of the coffee carts Sponsor of the juice bar

Draft Agenda

Thursday 20 June 2024

8:30am – 3:45pm Factory Tour: Three site visits, including Callaghan Innovation, Archives New Zealand and Victoria University of Wellington: The Living Pā.

Friday 21 June 2024

7:00am Registration Desk opens

8:15am – 8:30am Mihi Whakatau (Welcome)

8:30am – 9:45am NZCB members-only Annual General Meeting

9:45am – 10:00am

Overview of 2024 NZCB programmes and products

10:00am – 11:00am Morning Tea

10:00am – 11:00am Dedicated Exhibition Time

11:00am – 12:00pm Official Conference Opening: NZCB Chairperson and Minister

12.00pm – 1:00pm Keynote Speaker 1: Sir Ian Taylor

1:00pm – 2:00pm Lunch

2:00pm – 2:30pm Dedicated Exhibition Time

2:30pm – 3:30pm Keynote Speaker 2: Melissa Clarke-Reynolds

3:30pm – 4:00pm Dedicated Exhibition Time

4:00pm – 5:00pm Keynote Speaker 3: Gilbert Enoka

5:00pm – 7:00pm

Pricing

Mitre 10 Great Apprentice Race and Happy Hour: now 2 hours!

All costs below are excluding GST and per person.

Factory Tour

Saturday 22 June 2024

8:00am Registration Desk opens

9:00am – 10:00am

Educational Workshop Round One: Stream One, Stream Two and the NEW Technical Sessions

10:00am – 11:00am Dedicated Exhibition Time

10:00am – 11:00am Morning Tea

11:00am – 12:00pm

12:05pm – 1:05pm

Education Workshop Round Two: Stream One, Stream Two and the NEW Technical Sessions

Education Workshop Round Three: Stream One, Stream Two and the NEW Technical Sessions

1:05pm – 2:35pm Dedicated Exhibition Time

1:05pm – 2:05pm Lunch

2:00pm – 3:30pm

2:35pm – 3:35pm

NZCB Apprentice Challenge Speeches: 1.5 hours new time!

Education Workshop Round Four: Stream One, Stream Two

3:40pm – 4:10pm Official Conference Closing

7:00pm – midnight NZCB Apprentice Challenge Awards & ITM Gala Dinner

Agenda subject to change

Includes transport to and from the tour venue, morning tea and lunch. $150.00

Two-day Conference and Expo registration

Attend both the Friday and Saturday of the AGM, Conference and Expo. Includes morning tea and lunch for both days and the Friday Happy Hour.

One-day Conference and Expo registration – Friday only

Attend the Friday only of the AGM, Conference and Expo. Includes morning tea and lunch for the Friday and the Friday Happy Hour.

One-day Conference and Expo registration – Saturday only

Attend the Saturday only of the Conference and Expo. Includes morning tea and lunch for the Saturday.

Saturday Night Awards Dinner

Includes drinks and a three-course meal.

Don’t forget that the ‘Conference and Expo’ is tax deductible!

$375.00

$250.00

$250.00

$145.00

Accommodation

Below you will find a selection of hotels, all within 19 minutes walking distance to Tākina. We have negotiated special rates for NZCB members.

West Plaza Hotel HHHH

7-minute walk to Tākina

110 Wakefield Street, Te Aro, Wellington

Phone: 0800 731 444

Email: reservations@westplaza.co.nz

Queen Rooms – $190 or $215 including breakfast (prices include GST and are for one person per night)

Use promo code: HB1199

Ibis HHHH

14-minute walk to Tākina

153 Featherston Street, Wellington Central, Wellington

Phone: 04 496 1880

NZCB members – 10% discount www.accorevents.com/offers/ nzcb-conference-expo-takina

Novotel HHHH

19-minute walk to Tākina

133 The Terrace, Wellington Central, Wellington

Phone: 04 918 1900

NZCB members – 15% discount

www.accorevents.com/offers/ nzcb-conference-expo-takina

QT Wellington HHHH

2-minute walk to Tākina

For more information and to register visit: https://www.events. nzcb.nz NZCB

90 Cable Street, Te Aro, Wellington Phone: 04 802 8900

www.qthotels.com/wellington

Use promo code: NZCBC24

InterContinental HHHH

13-minute walk to Tākina

2 Grey Street, Wellington Central, Wellington

Phone: 04 472 2722

www.wellington.intercontinental.com

Use promo code: NZCBJUNE24

Copthorne Hotel Wellington Oriental Bay HHHH

8-minute walk to Tākina

100 Oriental Parade, Oriental Bay, Wellington

Phone: 04 385 0279

NZCB members – 15% discount

www.millenniumhotels.com/en/wellington/ copthorne-hotel-wellington-oriental-bay

Events Calendar

NZCB Apprentice Challenge Sponsored by ITM

ITM stores nationwide + select venues

For more information, venues and locations visit, www.apprenticechallenge.nz 06

APR

MAY

April &

May

May & August

21 22 JUN

Carpentry apprentice nationwide will face off in an eight-hour challenge, where their skills will be tested on a distinctive building project in the NZCB Apprentice Challenge Sponsored by ITM. Get along and support your local apprentices as they battle it out for a spot in the National Final. The best time to attend is from 12:30 to 5:00pm.

Asian Construction Expo

11:00am – 4:00pm | Eventfinda Stadium, Auckland | Free

The Asian Construction Expo brings together leading industry suppliers, peak industry bodies, local government, builders, architects, designers, developers, home renovators, and other industry participants to connect, learn, and share information that’s vital to the success of the industry.

For more information visit, www.asianconstructionexpo.co.nz

Pro Clima Knowledge Zone

Online seminar series | Free

Join us as we discuss how to create moisture-free, condensation-free, healthy, and energy-efficient homes or projects. These seminars will build on each other in the same sequence as building occurs on-site, covering Code Clauses B1, B2, E2, H1, E3, and related clauses such as G4, C3, G6. LBP points apply.

For dates, more information and registration visit, www.proclima.co.nz/events

Pro Clima and Partners Builders Breakfast

Pro Clima NZ, Auckland | Free

Breakfast is on Pro Clima! Bring along your team for an energising start to your day. Grab some coffee and a hearty meal to fuel up, while getting the latest on industry trends, tools, best practices and tips from Pro Clima and event partners. Games, prizes, and giveaways before 9am.

For dates and further details visit www.proclima.co.nz/events

NZCB AGM, Conference & Expo 2024

Tākina Wellington Convention & Exhibition Centre, Wellington

This year’s conference, themed “Building the Future,” will bring together leading industry experts to discuss how the sector can contribute to building more sustainable and greener homes. Featuring educational workshops, high-profile keynote speakers, trade-specific expo stands, and numerous networking opportunities with like-minded builders and trade industry experts.

For more information check out pages 34 to 38 or visit https://events.nzcb.nz

2024

Sustainable leadership

How to manage team stress and burnout

Building a sustainable business means creating a sustainable team: after all, the foundation of any construction business is its people. Yet the construction industry isn’t just physically demanding, but also rife with stress. Thus it makes sense for effective leaders to prioritise managing team stress effectively.

How to recognise when your team is under stress

Here are the key indicators to help you identify when a team or individual is likely to be stressed:

1. Decreased productivity: This can also manifest itself as missed deadlines, or an increase in errors.

2. Increased absenteeism or tardiness: Frequent absences, late arrivals, or requests for time off work.

3. Low morale and motivation: When team members seem disengaged, demotivated, or exhibit a negative attitude towards work.

4. Increased conflicts or tension: Stress can contribute to conflicts, arguments, or strained relationships.

5. Physical and emotional signs: For example fatigue, frequent headaches, irritability, mood swings, changes in appetite, or sleep disturbance.

6. Communication breakdown: When stress levels are high, effective communication may suffer, leading to misunderstandings or breakdown in collaboration.

7. Increased turnover or resignations: High levels of stress can contribute to employee burnout and dissatisfaction.

Strategies to address stress within your team

The more proactive you are in putting mechanisms and processes in place to manage stress, the better for your team – and for the sustainability of your business. Here are the top strategies I would recommend – and if you’re not sure on how to get started, I can help implement these approaches in your team.

1. Extended DISC® profiling: My construction clients swear by this as a tool for improving communications, and getting to the root cause of misunderstandings and personality conflicts.

2. Foster open communication: Encourage your team members to share their concerns, challenges, and ideas. Your role is to create a safe and supportive environment where they feel comfortable discussing their stressors. This shift can pose a significant change for a construction company, where communication is traditionally blunt and coarse. Seeking external assistance in this endeavour can be immensely beneficial.

3. Provide resources and support: Offer training, tools, or mentorship to help your team members manage their workload effectively, and also to help motivate and inspire them.

4. Promote work-life balance: Encourage a healthy balance by promoting realistic workloads, flexible scheduling when possible, and encouraging breaks or time off.

5. Recognise and appreciate your team: Acknowledge and appreciate your team’s efforts and achievements. Recognise their hard work and provide constructive feedback to boost morale and motivation. Regular performance reviews, set against specified Key Performance Indicators (KPIs) are a great tool for this.

6. Encourage stress management techniques: Mindfulness, time management, and relaxation exercises are key. I can help implement shifts in the corporate culture to ensure such practices become routine and normal.

Summary

• Stress can erode the sustainability of a construction business.

• By recognising team stress, you are able to take steps to counter it.

• Examine your own stress management techniques to ensure you’re setting a leading example.

• It can be worth engaging a third-party to assist with the necessary organisational cultural changes to address team stress and any communication issues.

Need help?

Contact us (09 215 3378 or jason@excc.co.nz) for a free consultation to see how we can help with your team stress and communication issues.

KITCHEN PERFECTION

Easily accessible appliance installation guides for trade professionals.

fisherpaykel.com/trade-resources

New tools to simplify contractor management

As a building company, you’re responsible for the Health and Safety (H&S) of everyone on-site, not just your direct employees. We know that getting contractors involved in H&S is a big challenge for building companies and it’s exposing you to additional risk.

Building companies often tell us that although they have some influence over contractors on-site, getting them to engage with H&S is a challenge, given the lack of control compared to direct staff. Contractors frequently arrive on-site without an established H&S system, requiring substantial support from the main contractor. Even if they do have their own system, it can create a paperwork nightmare for the building company that is responsible for ensuring reports are completed and collected.

What does good contractor management look like?

First, you need to make sure contractors have the right skills and experience to do the job. Second, you need to make sure they are going to carry out the work safely. Once they are onboard, you need to monitor if the contractor is following good health and safety practices on-site, throughout the build.

We’ve created a number of new tools that will help you to manage your contractors before they begin working with you and while they are on-site. We’ve also made it easier to monitor your contractor’s H&S activity, even when you’re in the office. It’s one system for everyone.

How does it work?

Pre-site

Do your homework before you start working with contractors to reduce the risk to your business:

Simple pre-qualification – Start the pre-qualification process with a new contractor by hitting one button. They will automatically receive a questionnaire requesting all necessary information and documents, including public liability insurance, a policy and procedures document, and evidence of good H&S practices on-site.

Automated reminders to save you time – Receive notifications when the documentation is ready to check and approve and when key documents such as insurance are about to expire. No more chasing contractors and no more long email chains.

On-site

Love the HazardCo app? Now contractors can use it too.

One H&S tool for everyone under one roof:

One system for everyone – From employees to contractors, everyone on-site can use the HazardCo app to complete H&S reports, such as site reviews, task analysis, incident reports, and more. Workers can collaborate on safety by creating and assigning tasks. You’ll know everyone has guided, easy-to-use tools ready to manage H&S on-site. All reports will be shared with you, and they will get a copy for their own records too. Finally, eliminate paperwork on-site.

Oversight

Get the big picture view of all H&S activity taking place:

Monitor H&S activity with dashboards – View all H&S activity at a project or company level. For the first time, have full visibility of all H&S activity on-site, from employees to contractors. Create a record of good health and safety practices over time – All reports created on-site will be automatically sent to you and stored for safekeeping. Say goodbye to paperwork and filing.

Endorsed by CHASNZ

Construction Health and Safety New Zealand (CHASNZ), the organisation who launched the Tōitika pre-qualification industry standard, says, “HazardCo’s Complete Plan is an excellent solution for home builders and trades to put in place for their contractors. The HazardCo system helps to grow H&S knowledge in a simple way that’s easily understood and actioned by home builders and trades. It aligns with the Tōtika standard, so those that undertake the Tōtika assessment after using HazardCo’s Pre-Qualification should find the experience much quicker and simpler.”

Want to know more?

Managing your contractors and ensuring their safety on-site is non-negotiable, so make it simpler, and let our digital and automated tools do the heavy lifting. Get in touch with the HazardCo team (0800 555 339 or info@hazardco.com) to find out more about these pre-qualification tools and how we can help you to manage contractor safety on-site.

The importance of finding your ‘why’

Live Well Build Well is a nationwide wellbeing programme that shares practical ideas that tradies and construction businesses can use to build resilience and reduce stress.

The main idea is that, just like you can be physically fit, you can also increase your mental fitness by learning skills and strategies that help you cope with the ups and downs of life.

There are significant benefits for both you and the business, including:

• better focus and attention

• more flexible thinking

• the ability to see the ‘big picture’ when prioritising/planning

• the ability to ‘reframe’ challenging situations/days

• the ability to remain calm in stressful situations

• higher quality rest and recovery time

• more positive work communication and relationships

• enhanced mind-body connection – better diet, sleep, exercise. Here’s a toolbox tip to get you started.

Find your why

One thing that’s really helpful when you’re feeling ‘under the pump’ at work is having a sense of purpose. Having purpose and direction helps you prioritise what matters in life/work and allows you to walk away from thoughts, people, or activities that don’t serve that purpose. It’s a key driver to staying motivated when things get tough and helps you set and meet short- and long-term goals. And best of all, it makes you feel like you are making a difference in the world based on your unique personality and skill set.

It may feel hard at first to work out your purpose. Let’s face it; sometimes it’s easier just to ‘go with the flow’. But in the long run, allowing other people or random circumstances to dictate your week is a recipe for feeling lost, resentful and lacking direction. Knowing your ‘why’ puts even the toughest day on the job into perspective.

Here’s what junior project manager Jemma Walden has to say on the topic:

Jemma (pictured top right) had almost completed her building apprenticeship when a back injury threatened to completely derail her career. It was major setback. But she found the mental strength to complete her apprenticeship and forge a new path as a young project manager in Auckland.

“It was demoralising because I was so close to the end of my apprenticeship, and they told me I had to start in a new career. For four years, I’d set my mind on finishing my apprenticeship and what I’d be doing afterwards, but it got ripped away from me.”

But Jemma didn’t stay down for long. She says what helped her get through was knowing her ‘why’ – things that really energised her and motivated her to get through a tough patch.

“My ‘why’ was going out to Murawai and enjoying a sunset. Getting out amongst nature and doing what I love, bush walks, going to the beach.”

“Going to the gym and exercising helped too. My physio gave me some core workouts and helped me maintain that strength in my back.”

Long story short, she completed her apprenticeship and transitioned into her current project management role. Her advice to other builders and tradies going through tough times?

“I’d say find your ‘why’. The reason you go to work every day. Why you want to be excited about life – put that on a pedestal in your head and make sure it gets done. Whether it’s going to the gym or working on your car, it could be anything. Just make sure it happens.”

Jemma’s now back on-site and enjoying her new career.

“What do I like about my job? I love that every day you’re out there doing something new, and you’re constantly learning. You’re surrounded by some of the hardest working people in the world.”

Part of keeping mentally fit is knowing where you are going in life and doing activities that keep you motivated, even when things get tough.

To find out more follow Live Well Build Well on Facebook or visit www.live-well-build-well.com.

Waihanga Ora Live Well Build Well. Our goal is to increase mental and physical wellbeing across the residential construction sector. We are a community where tradies lead the conversation of what wellbeing means to them and share their own personal stories on how they overcame tough times to inspire and educate their peers.

TRADE SUPPORT NEXT LEVEL WITH PLACEMAKERS

IT’S ALL ABOUT BETTER CUSTOMER SERVICE

When it comes to supporting you, our trade customers, we’re always looking for ways to improve – and sometimes that includes some big shifts in the way we do things.

Recently, we’ve upgraded our systems to provide you a more seamless service. With the introduction of a Customer Engagement Centre, our Trade Support teams will have all the information they need to serve you all in one system.

And more is coming with a new CRM (Customer Relationship Manager) – allowing our Account Managers, using new 5G technology, to be hooked into the system while out on the road.

This type of connected service truly gives our customers that seamless experience.

Chat to your trade support person or account manager for more.

Early intervention for mental illness

Mental health serves as the cornerstone of our overall well-being, influencing our thoughts, emotions, and actions. It plays a crucial role in our ability to manage stress, forge connections with others, and make informed decisions. However, it’s concerning that the signs and symptoms of mental health issues are often overlooked until a crisis emerges.

The stigma associated with mental illness remains a significant barrier; many fear the vulnerability that comes with sharing personal struggles and seeking support. Similarly, when we observe someone else facing difficulties, we may feel uncertain about how to offer help or what to say.

The critical role of early intervention in mental health cannot be emphasised enough. Recognising and addressing mental health concerns at their onset is essential to prevent them from developing into more serious conditions. This proactive approach is akin to how we address physical health issues – by intervening early to prevent complications and prolonged symptoms. Neglecting mental health can severely impact our relationships, work performance, enjoyment of life, and even our basic ability to function daily. In Aotearoa, for example, the waiting period to consult a counsellor or psychologist can extend up to 6-8 weeks, during which mental health can deteriorate significantly.

7 ways you can promote mental health awareness at work:

1. Display posters* in common areas such as lunchrooms and bathrooms, providing details of support services.

2. Distribute brochures** within the office, offering resources for employees and their families.

3. Implement a daily “What number are you today?” check-in system, ranging from 1 (“I need support”) to 10 (“I’m performing exceptionally”).

4. Introduce an Employee Assistance Programme*** (EAP) to offer confidential professional support to your team.

5. Foster a supportive culture by encouraging your team to collaborate on a “How we look after each other” agreement.

6. Deepen your understanding of your team members by learning about their personal lives, families, and interests. Opt for inclusive activities like an annual family BBQ instead of traditional work gatherings.

7. Provide Mental Health First Aid Training to equip your team with the skills to offer support.

Is Mental Health First Aid Training right for you?

Mental Health First Aid Training prepares individuals to offer support during the early stages of a mental health issue or crisis, such as depression, anxiety, or substance misuse. It includes techniques for providing initial care to those experiencing severe anxiety, panic attacks, tendencies towards self-injury, or aggressive behaviour.

Key learning outcomes:

• Gain a comprehensive understanding of mental health and the factors influencing well-being.

• Acquire practical skills to identify the triggers and signs of mental health issues.

• Build confidence to intervene, reassure, and support someone in distress.

• Develop enhanced interpersonal skills, including nonjudgemental listening.

Benefits of the course:

• Receive a Mental Health First Aid Accreditation Certificate, valid for three years.

• Obtain a course kit, including a manual, notebook, pen, lanyard, and fridge magnet.

• Access a Resources Toolkit with conversation starters and links to relevant New Zealand services.

Recognising and addressing mental health concerns at their onset is essential to prevent them from developing into more serious conditions.

Prerequisite requirements:

There are no prerequisites for this course, making it accessible to anyone interested in learning how to recognise signs of mental ill health and how to offer support safely. This training empowers individuals to assist others in accessing the necessary support for recovery or symptom management. Participants must be 18 years or older.

If you’d like to book yourself and your team into one of our public MHFA Training Courses, register here: www.humanex.co.nz/mental-health-first-aid/

Or, if you’d prefer to have us facilitate an in-house course for your time, contact our friendly team on 0800 408 136 or hello@humanex.co.nz.

✗ Mental Health Support Posters

www.mentalhealth.org.nz/workplaces/posters-cards-and-stickers

✗ Mental Health Support Brochures

www.nimh.nih.gov/health/publications

✗ EAP Services

www.eapservices.co.nz as a member of New Zealand Certified Builders you have access to discounted assistance through EAP Services. More information can be found under the Health and Wellbeing section, on the members-only Toolshed www.nzcb.nz/members/health-wellbeing/

Wendy Taylor, Head of Customer Experience at HumanEx. Wendy has 20 years’ experience working in both community and professional services. From heading Operations in a Business Coaching Company, to Managing NFP organisations, teams and volunteers, her experience has taught her plenty about people, processes, and purpose. www.humanex.co.nz.

Prioritise staff wellbeing with the new habithealth+ app

International research confirms that 77% of employees feel disengaged at work and 55% struggle with their physical wellbeing*.

Habit Health’s new habithealth+ app is here to help. The app is available for all New Zealand Certified Builders (NZCB) members and provides 24/7 support to compliment your current EAP services. The app provides handy tools to manage a range of health related issues. It covers all those important things like exercise, nutrition, and sleep, and provides personalised recommendations to help people stay healthy and take care of themselves.

The app works alongside professional support and sends helpful notifications to keep motivation high. You can download it from the App Store or Google Play and start using it in just minutes. It’s crucial that people can access support easily and whenever they need it. With habithealth+, there’s a convenient “book now” function that takes users to our online booking portal. Users can independently book appointments with a counsellor when they need. Using the app to access this service means they can seek support when they really need it, giving them control over their health support needs.

The app provides handy tools to manage a range of health related issues... like exercise, nutrition, and sleep, and provides personalised recommendations to help people stay healthy and take care of themselves.

habithealth+ offers access to scientifically supported articles, videos, and resources to support users on their health and wellbeing journey. The information provided is relevant to specific needs, based on a chosen health journey. Users can manage their health on the go using mobile devices, they can customise notifications to boost motivation and perform regular digital check-ins to keep track of their health.

habithealth+ compliments our in-person services by providing education, self-help tools, and raising awareness of potential health effects. It gently guides users towards in-person support if it’s indicated in their health journey. You can also integrate other devices to gain insights about wellbeing.

The app is designed to help organisations promote preventative healthcare. The team behind the digital health platform use scientifically validated measures, such as sleep, activity, and device use, to predict and gently prompt individuals who may be at risk of low mood.

For more information

Email us today to learn more about habithealth+ and how it can benefit your team – workplace@habit.health

Access to habithealth+ is available for all NZCB members –easy and free to download for the apple or google store. EAP Services is completely confidential and fully funded by NZCB, up to three sessions a year. To request an in person, phone or video appointment phone Julie on 07 557 9213 or email julie@nzcb.nz

* Gallup’s State of the Global Workplace: 2023 Report

Helping your clients choose the perfect appliances

We’re making it easy to support homeowners with our new curated appliance catalogue. Featuring top brands conveniently grouped into packages, it’s your go-to resource for helping your clients choose the perfect appliances.

Packages include a range of entry-level through to premium brands, from Robinhood, Eurotech and Artusi, to Haier, Samsung, Fisher & Paykel and Smeg.

Scan the QR Code to view online or get your hard copy from our trade team: trade@twgroup.co.nz

We are carbonzero certified and aim to make sustainable living easy and affordable for everyone

Apprenticeship training continues

Often, when a change in government occurs, a period of uncertainty can follow, particularly when a new coalition is formed between multiple political parties. Te Pūkenga, the New Zealand Institute of Skills and Technology, was still adapting and introducing new structures put in place by the previous Government when the General Election occurred in late 2023. With the resulting change in government, it seems another set of changes will occur to the vocational training of apprentices.

With that in mind, New Zealand Certified Builders (NZCB) deems it essential to continue to provide information and support to our members and employees via the NZCB Apprentice Network, to ensure that the highest standards of training are maintained.

What’s happening with Te Pūkenga – New Zealand Institute of Skills & Technology?

The newly elected Coalition Government’s 100-day plan included an election promise to ‘begin disestablishing Te Pūkenga’, but what does that mean for apprentices undertaking vocational training and their employers who align with the traditional training providers?

Currently, apprentices and employers can continue to enrol and train under their preferred pathway, aligning with Polytechnics/ Institutes of Technology or Work Based Learning (formerly the Building and Construction Industry Training Organisation (BCITO)).

Both offer an apprenticeship programme under the identity of Te Pūkenga, albeit delivered slightly differently depending on your location. In many regions, I have started to see examples of these delivery models working alongside each other to improve the learning process for apprentices, which is fantastic for the apprentices and, ultimately, our industry.

The previous Government conducted the Review of Vocational Training (RoVE), resulting in legislative changes aimed at creating one apprenticeship provider – Te Pūkenga – to operate, with centralised resources and regionally based delivery nationwide, from mid-late 2024. Of course, the 100-day plan has put a handbrake on that, and the status quo (i.e., ‘business as usual’) continues for apprenticeship training. Te Pūkenga employees who deliver training must hold their breath and wait to see what changes are announced while all industries, not just building and construction, call for clarification.

NZCB Industry Pathways and Apprentice Manager, Nick Matthews, on-site with Brent Chatterton, Chatterton Builders Limited and the team, enrolling Brent's apprentices as NZCB Trainee Members for the NZCB Apprentice Network.

We know that Te Pūkenga’s governing body, the Council of Te Pūkenga, has been asked by the Minister for Tertiary Education and Skills, Penny Simmonds, to cease any activities inconsistent with disestablishment. This includes restructuring and recruiting staff and any activity that will make it difficult to re-establish the former Industry Training Providers (ITPs) as institutions.

So, what happens to Industry Training Organisations (ITOs)?

Minister Simmonds has indicated that ITOs could exist within a centralised entity, as she felt it was important to have seamless interactions between the Polytechnics and the ITOs. In the meantime, BCITO will continue to operate unchanged, and you will see its branding revert to its traditional logo.

New Zealand Certified Builders deems it essential to continue to provide information and support to our members and employees via the NZCB Apprentice Network, to ensure that the highest standards of training are maintained.

I will keep NZCB members informed of any updates, reporting on the implications for the existing apprenticeship models and delivery pathways as announced by the Ministry of Education. Please note that training will remain available despite these current and potential changes. Te Pūkenga has confirmed that ākonga | learners can still enrol in an apprenticeship via their local ITP or with BCITO – which are still business divisions of Te Pūkenga.

Any NZCB Apprentice Network members or their apprentices experiencing issues with training or support, regardless of their preferred training provider, can access additional resources and assistance under the NZCB Apprentice Network. This network is FREE to join and can be accessed online via the NZCB members-only website, The Toolshed.

For more information, please visit www.nzcb.nz/members/apprentice-network/

Milestone achieved

110

Expansion of the NZCB Apprentice Trust

The newly relaunched NZCB Apprentice Trust is expanding its offerings to NZCB Trainee Member apprentices and beyond. At a recent meeting, trustees unanimously agreed that the Trust will continue to offer Hardship grants, as it has always done, but will expand to include a wider range of support to apprentices. That support may include recently qualified apprentices, with some conditions applied.

The NZCB Apprentice Trust will offer support to eligible apprentices under three categories:

Support Grants – Support to apprentices (and others) in need: predominantly financial support but could also be in kind.

Scholarships – Acknowledgement through scholarship, supporting upcoming activities and professional development: study towards obtaining formal qualifications related to building and construction for recently qualified apprentices (up to 24 months after qualification).

Awards – Recognition of achievement and performance. Potential to acknowledge sub-categories, which could include high achievers, educational trainers, employers, and excellence in training.

A further and ambitious future category was identified: ‘Sponsorship’. Trustees recognise that the current position of the NZCB Apprentice Trust does not allow for this category but, in time, the Trust could expand to sponsor apprentice-related events, functions, and activities to elevate NZCB and the Trust’s profile within the wider construction community.

While administrative and processing systems allowing the expansion of the Trust are yet to be worked through, any apprentice enrolled as a Trainee Member under the NZCB Apprentice Network can apply for support under the Hardship category. This can be done online via the NZCB Toolshed: www.nzcb.nz/members/apprentice-trust/

The NZCB Apprentice Trust intends to be highly visible and transparent in the support provided. Where possible, with confidentially in mind, the Trust will provide details on the grants awarded, amounts, and what region is being supported. You can expect to see quarterly updates in InHouse advising this information.

Donations to the NZCB Apprentice Trust can be made to accounts@nzcb.nz

Nick Matthews

NZCB Industry Pathways and Apprenticeship Manager

apprentices now NZCB Trainee Members

Joinery course sees big diversity boost

In an industry often characterised by its male dominated workforce, one Level 3 Timber Joinery off-job training course has marked a significant milestone.

While it offered the typical blend of theory, practical demonstrations, and project work in timber joinery you’d expect from a course supported by BCITO, Te Pūkenga, this course, delivered by Southern Institute of Technology (SIT), saw female apprentices outnumber their male counterparts five to one. It’s a reflection of BCITO’s commitment to fostering diversity in the trades, which has led to significantly more women taking on building and construction apprenticeships in recent years.

Nicholas Corry from JMAC Joinery, the sole male apprentice of the group, provided an interesting insight into the course’s dynamics. His experience highlights the positive impacts of diversity in learning environments.

“Of course, there was an initial surprise, because the industry is typically male-dominated, but I’d worked with two of the girls in previous courses. I noticed a positive shift in the classroom dynamic, having more female representation. It felt like more of a group environment, rather than individuals focused on their own work. Everyone was more willing to help each other and ask questions. We had a lot of great discussions,” says Nicholas.

BCITO, Te Pūkenga has seen a rise in women joining the trades, in 2023 the organisation saw almost 400 new female apprentices. Amanda Williams, Principal Advisor Women, at BCITO, Te Pūkenga echoed this sentiment, highlighting the positive trajectory of the sector.

“The significant presence of women in the Level 3 Timber Joinery course reflects BCITO’s commitment to diversity. Our Women in Trades campaign focuses on challenging stereotypes and promoting inclusive workplaces. It’s great to see this cultural shift play out in real time,” says Amanda.

BCITO, Te Pūkenga has seen a rise in women joining the trades, in 2023 the organisation saw almost 400 new female apprentices.

Philip Johnstone, a tutor at SIT, noted that this wasn’t an isolated case. In another full-time Introduction to Joinery course in 2022, there were 10 females out of 18 attendees.

“I noticed that they asked more questions, worked steadily, and were particularly conscious to produce work to a high standard. These young women were exceptional, capable, diligent, and hard-working. Some of the best and highest-achieving graduates of our full-time programme have been women,” says Philip.

The high level of female participation in timber joinery courses signals a broader cultural shift towards more inclusive and diverse workplaces, a testament to initiatives such as BCITO’s Women in Trades campaign that challenges traditional narratives and dismantles stereotypes.

While discussing the motivations driving more women into joinery, Philip highlighted the importance of creating a culture that was accepting of diversity.

“All workplaces benefit from diversity; we all bring different strengths and weaknesses to the table. From my experience, the desire and motivation to pursue joinery is already present among women. The key is to ensure that opportunities and pathways are openly available to them, especially beyond an apprenticeship, such as kitchen design, management opportunities and small business start-ups,” he explains.

Aotearoa New Zealand needs more people to upskill and grow their knowledge to create much-needed quality homes and infrastructure. To learn more about how BCITO can help with a rewarding apprenticeship, head to www.bcito.org.nz.

BCITO

Need more colour in your life?

After 10 years in business we are stepping out of the shade.

Cabjaks Colour Kitchens are now a real thing.

White looks great, but it’s not for everyone. It’s soothing to know that you can now offer selected colour and woodgrain options to your customers at prices that definitely will not make your skin peel!

Leaving you with happy customers, looking great and with plenty of time to spend on your tan.

You are very welcome…

6 Echelon Place East Tamaki

www.cabjaks.co.nz

The new era in warm roof design

Warm roofs have graduated from ‘boutique-to-mainstream’ over the last decade. With the recent changes to the Building Code, Viking Roofspec took up the challenge of designing a warm roof system (including substrate) to not only fulfil: B1, B2, E2, and most importantly H1’s new 5th edition requirements, but also to address construction cost concerns along with the design challenges that a thicker insulation build-up poses.

Introducing Viking WarmSpan2

WarmSpan2 is made up of these fundamental components; listed from the bottom-up:

1. Structural Supports (max. 900mm centres for ply substrate; 1800 centres for steel tray)

2. 17mm Tongue and Groove Plywood (T&G plywood) or trapezoidal steel tray substrate (ST900)

3. Self-adhered Vapour Barrier (self-sealing SBS bitumen)

4. PIR – Rigid Insulation Panels (foil-faced PIR board)

5. Viking Insulated Plugs and Fasteners

6. 6.4mm Coverboard

7. One of Viking Roofspec CodeMark Membrane Systems (Enviroclad or Torch-On)

Other suppliers have simply added more insulation to meet H1’s new 5th edition without removing cost from elsewhere. Viking however, discovered that the answer to removing considerable cost while remaining compliant and without compromising on structural integrity, lies in the support structure.

Viking Roofspec worked with Holmes Solutions Engineers to develop and test a fully-compliant warm roof assembly with supports as wide 900mm centres (under T&G plywood) or 1800mm centres (under steel tray). A comprehensive engineering report was formulated to outline the results and confirm the system’s compliance.

In the case of the plywood substrate option, this removes three times the amount of structural timber that would normally be required under E2/AS1’s 400mm centre requirement, while still exceeding the code’s structural requirements including snow loading. For example, for a 200m2 roof, this removes approximately $8–9000 labour and materials cost before the warm roof materials have even been installed on top!

Additionally, WarmSpan2 uses tongue-and-groove plywood, negating the need for nogging on all sheet edges, further reducing labour and materials. With the ply being an interior structural component, the moisture content doesn’t need to dip below

20% for the warm roof installation to commence; as long as it has done so by inspection time. This streamlines the construction programme considerably.

To ensure ‘absolute’ watertightness of WarmSpan2 , warm roof materials can only be installed by a Viking Roofspec Approved Applicator. Viking Roofspec has a nationwide Approved Applicator network where individual installers undergo training through Viking’s waterproofing licensing programme to ensure materials are applied to specification and to the highest standards.

Viking Roofspec’s WarmSpan2 system is the result of having analysed every possible component and installation method, to arrive at the most cost-effective; design-flexible; fully compliant membrane warm roof assembly.

For more information on WarmSpan2 or any other Viking Roofspec system please visit www.vikingroofspec.co.nz or call 0800 729 799.

Viking Roofspec. Viking Roofspec is a National Partner of NZCB and has been a leader in the market for over 50 years, supplying roofing and waterproofing materials. By combining cutting-edge functionality with design flair, our systems have proven to effectively keep water on the outside. www.vikingroofspec.co.nz

Tips for timber protection

Timber, just like other building materials, can be affected by bad handling and storage.

Here are some tips for storing timber building materials, such as Abodo weatherboards, on-site premises:

• Weather protection: Make sure timbers are protected from adverse weather conditions, away from rain or direct sunlight, and are stored correctly.

• Surface stored on: Ensure timbers are stored horizontally on bearers at least 100mm off the ground.

• Dry storage space: Keep timber dry; even primed timber needs to be kept out of the rain. Just because it is primed does not mean it is weatherproof.

• Prevent structural damage: Do not climb on or store other materials on top of timber packs.

• Wear gloves: When handling timber, wear gloves to prevent surface marks. Dirty hands or foot marks can show through light-coloured stains.

• Documentation and insurance: Get clear title (e.g. receipts) to materials stored off-site and ensure insurance coverage in case of theft or potential challenges such as project delays, disputes, or any unforeseen site issues.

• On-site inspection: If you receive timber on-site, check it is not damaged. If it is damaged, be sure to make a note on the delivery slip, which will be held by the truck driver.

• Use of cameras: Document problems immediately, discuss with the builder straight away and take photos in case of further issues.

During installation:

• Treat timber with the same care as a prefinished weatherboard, especially if it comes with a factory finish, to avoid marking the surface. It’s important to note that light coloured semi–transparent stains may not effectively conceal marks on the board, unlike paint.

Visit www.abodo.co.nz/resources or call 09 249 0100 for more information.

Abodo Wood. A NZCB National Partner, Abodo timbers are harvested from FSC® certified, rapidly renewable, New Zealand plantation forests. Thermally modified with exceptional weatherability, the timbers stand the test of time, are beautiful and sustainable. Even better, they’re safe for people and the environment. Visit www.abodo.co.nz

Clean up the chalk

‘Chalking’ refers to the formation of a white, chalky powder on the surface of the paint film, which often occurs as the paint weathers and the binder is slowly degraded by sunshine and moisture, releasing the binder’s hold on the pigment. Over time nearly all paints will show some chalking when they are subject to outdoor exposure. Old paint is likely to be chalky.

Paints are essentially a combination of pigments – colour particles held together by the paint resin as the paint dries a thin layer of clear resin is left on the surface and the colour pigments are locked in below this layer.

Over time nearly all paints will show some chalking when they are subject to outdoor exposure. Old paint is likely to be chalky.

After years of sun and moisture degradation this thin resin layer simply wears or erodes away – exposing the pigments below and as they are no longer bound into the paint film by the resin they are easily wiped off and this is what is referred to as chalking. This slow erosion is much more preferable than cracking or flaking and, provided the surface is sound and cleaned, once the chalk is removed it is ideal for painting over. Chalking is generally worse when enamel paints or lower sheen waterborne paints have been used.

Taking a shortcut, such as skipping a primer or topcoat of paint because the paint seems to have already covered or to save time or money, can cause premature chalking. Over a porous surface the paint resin may be absorbed into the surface, which will reduce

the amount of protection on top of the surface. It’s always best to apply the full system recommended as cutting corners does not save time or money – it ultimately costs because you will need to redecorate earlier.

Chalking is more common with flat paints and white or very lightcoloured paints that contain high levels of titanium dioxide and extenders. A low degree of chalking is often beneficial to whites and off-whites, since it tends to rid the surface of a certain amount of dirt and mould.

Excessive chalking is detrimental because chalk can run-down onto the underlying structure (e.g. brickwork) and deface the appearance of the surface, it can lighten the colour of the paint and/or it can erode the paint film resulting in a loss of protection to the substrate.

Chalk needs to be removed before repainting and can be considered to be in the same category as dust and dirt. Use Resene Paint Prep and Housewash to clean off the chalk. If the surface is badly chalked, it may be time to consider a clean and repaint.

Use the free Resene Ask a Paint Expert service or visit your Resene ColorShop for friendly and helpful paint, wood stain and colour advice.

Transform your space with full-height sliding doors

In the world of modern construction, floor-to-ceiling sliding doors provide a contemporary solution and practicality for builders. These doors not only enhance the visual appeal of a property but also provide numerous functional advantages that simplify the installation process.

If you’re a builder considering incorporating full-height sliding doors into your project, here are some expert recommendations which ensure a seamless integration with maximum impact:

1. Embrace fluidity in design

Full-height sliding doors offer a seamless transition from floor to ceiling, creating the illusion of spaciousness and continuous flow in your ceilings from room to room. Opt for sleek, minimalist designs to maintain a modern aesthetic and enhance the feeling of openness within the area.

2. Maximise natural light

A key benefit of full-height sliding doors is their ability to flood interiors with natural light. Strategically position doors to maximize sunlight exposure during different times of the day. South-facing doors receive ample sunlight throughout the day, making them ideal for areas where abundant natural light is desired. East-facing doors capture the morning sun, providing a refreshing ambiance to start the day, while west-facing doors offer warm afternoon light, perfect for creating cozy atmospheres in the evenings.

3. Prioritise functionality with CS FixedHead detail

Beyond aesthetics, prioritize functionality in your choice of sliding door hardware. Innovative solutions like CS FixedHead Detail from CS Cavity Sliders revolutionize installation processes, offering magnetic technology that simplifies mounting and maintenance while ensuring a flawless, fullheight look. With CS FixedHead Detail, installation becomes effortless. Once the mounting plate has been secured to the top of the door, all you need to do is insert the carriages into the track, align the mount plate with the carriage, and click; the door is secured effortlessly, eliminating the need for tedious bolt and latch adjustments.

Notably, CS FixedHead Detail allows for a mere 3mm gap between the door and the track, providing a seamless, full-height appearance while ensuring accessibility to the mounting plate and carriages for maintenance – without requiring alterations to the wall lining.

CS Full-Height sliding doors, particularly when integrated with innovative solutions like the CS FixedHead Detail, possess the ability to revolutionize any interior. Embrace these insights to unleash the full potential of CS Full-Height sliding doors, enhancing the design with style and function.

Are you ready to incorporate CS Full-Height sliding doors into your next project?

CS Cavity Sliders offers top-quality cavity slider door hardware. Reach out to the CS Cavity Sliders team of Cavity Slider Experts to discover how they can enhance your project. Call us on 09 276 0800 or email info@csfordoors.co.nz

Strategy for success

Get your tech all set with FreeUp

The beginning of the calendar year and the beginning of the financial year are both great times to take stock in your business. What’s working? What isn’t? What can you improve for better outcomes in the future, however that might look?

As we are currently between both of those milestones, it is a fantastic opportunity to consider your tech set up for 2024. Deciding on software and then learning how to optimise it can be a daunting task, but FreeUp offers an in-depth strategy session which can streamline your systems, boost profitability, and just make life a lot easier.

Here’s what it involves and how it might help you save time, money, and your hair from being pulled out:

Step one:

The FreeUp team will meet and workshop with the business owner or leaders to discover and understand the challenges they face. This is an in-depth discussion, a business therapy session where honesty is important and deep things are surfaced so the root of the problem can be found.

Most importantly, this meeting should pinpoint exactly which issues you want to tackle and also the goals you have for your operations. A strong understanding is the foundation for success when it comes to finding the right tech strategy.

Deciding on software and then learning how to optimise it can be a daunting task, but FreeUp offers an in-depth strategy session which can streamline your systems, boost profitability, and just make life a lot easier.

Step two:

The second phase of the strategy session is hands-off for you as the business owner. FreeUp conducts thorough research on your behalf, exploring the best options and how they match up with your goals and needs.

The team has a head start on this task, having a wealth of experience using and setting up various job management softwares and other tech tools for many different trades businesses. There’s nothing like “been there, done that” when it comes to making informed decisions, and that’s the shortcut that the FreeUp team offers. You can’t try them all out to see which one works best for your business, but they already have –and they can easily make enquiries to the right people to fill in any knowledge gaps.

Step three:

The FreeUp team comes back to you with recommendations and a roadmap to successful integration. They don’t just dump it and run, either – they will walk alongside you and provide continued support.

We’ll reconnect to chat about the recommendations and map out how to seamlessly implement these changes in your business. It’s your game plan for success!

A tech strategy session will set you on the right path

Optimising your suite of tech tools brings noticeable positive effects in the short, mid, and long-term. You can expect:

• Efficiency and time savings. The right software features will replicate and automate time-consuming tasks such as customer communications, scheduling, loading job cards, data capture and upload, and more. This can save surprising amounts of time and make your process much more streamlined.

• Immense organisation. A software that’s the right match for your business will feel like everything is falling into place, and will make your systems – bookkeeping, scheduling, job management, and more – run much more smoothly. Staying on top of projects is good for profitability, productivity, and stress levels.

• Better communication. The tools offered by a good job management software will make it much easier to get crucial messages to team members and clients alike, boosting your customer service reputation as well as your internal systems.

• Improved financial management. FreeUp advisors know which accounting and job management systems talk to each other well and make it easy for you to have a clear overview of (and handle on) your accounts.

• Reduced costs. More efficiency, less paperwork, and fewer errors amount to better resource management and therefore money savings.

Strategy in action

One FreeUp client in the construction industry had virtually no software in place – rather, a multitude of spreadsheets tracking various things. Communication was disparate, with messaging stored across email inboxes, text messages, phone calls, and other apps. There was no clear or even accurate way to track and report job profitability, and no way to report to a customer on the progress of their job.

Optimising your suite of tech tools brings noticeable positive effects in the short, mid, and long-term.

After a strategy session, it was decided that the client would begin using NextMinute. This enabled them to bring all the job details and communications into one central location. Team members can now upload photos and notes from wherever they are, ensuring that everyone has access to updated information at a glance. Job progress and costs are easily tracked against an estimate, so that those in charge can keep track and make any necessary adjustments.

Implementing NextMinute has made their operations easier, allowing them to have access to accurate information at all times and pass it on to their customers. A huge improvement for this construction firm!

Need help?

If a more organised, more efficient, and ultimately more profitable trades business is your goal, get in touch with the FreeUp team for a strategy session. They are available by phone on 09 887 9950 or at freeup.co.nz.

When it comes to your decorating projects it helps to know you’ve got the right painter for the job as well as the right paint. So when you choose the services of an approved Resene Eco.Decorator you can be sure that the paintwork will be just as good as the paint.

Let’s talk about periods

In 2024 this should not be a challenge that women in construction still need to face at any level. As an advocate for women in trades, women’s health, periods and mental health, I have been sharing some of what I have observed and experienced on-site throughout my six years in construction.

I do this in the hopes that the industry will improve and become more inclusive for future generations of anyone who chooses to work in the industry.

A big positive for me going back to commercial from residential was having female-only bathrooms and having access to a sanitary bin and a sink with running water and soap, although this is not always the case on all commercial sites, it was still a noticeable difference.

It absolutely blows my mind that the majority of the time when working residentially the portaloos on-site don’t come with sanitary bins (or sinks/soap) unless asked for, which generally comes at a cost. The amount of times I’ve had to shove used sanitary products into my pockets and make a beeline for a bin without others noticing is ridiculous.

Some smaller sites don’t even have a portaloo.

This is something I will not be quiet about anymore as it is a massive issue and it’s a basic right to have access to a sanitary bin at your place of work, however for many people who bleed on a monthly basis throughout the country this is still not accessible.

For those who are happy to chuck a used sanitary item in an external bin or down a portaloo that’s fine – that’s what we do when we have no other option – but it shouldn’t even be the case to start with. I’m not saying it’s not doable without a sanitary bin because time and time again we prove that we, as women, can adapt to situations. What I am saying is that it’s not providing an inclusive workplace environment in any sense of the word and, to be completely honest, it’s not okay.

National Association of Women in Construction (NAWIC)

NAWIC is a voluntary, non-profit association of women who work either in the construction industry or for business organisations who provide services to the construction industry.

NAWIC encourages women to pursue, establish and sustain successful careers in the construction industry. NAWIC’s vision is to be the leading voice for women in this sector. Want to know more? Visit www.nawic.org.nz

We need to be having more conversations which spark action regarding this, if not to help ourselves then to help future women who are coming through the trades industry. It would be great to see some of the larger construction companies lead by example and show others the way.

I would be happy to connect if you have further thoughts on this topic, feel free to reach out on LinkedIn, www.linkedin.com/in/willow-rolton-27b496218/.

Willow Rolton , Qualified dogman and crane operator, and previous Chapter Chair for NAWIC Queenstown Lakes.

Hyundai Mighty Trucks.

Whatever your trade, we have options for you.

Large, lockable cabinet, tipper and tray bodies available. Register for a Class 1 or 2 licence. Enjoy the easy-to-use Allison automatic transmission, or manual transmission as well as the support of our National Parts and Service network.

hyundai.co.nz/trucks/mighty

NZCB in the media

Govt plans attack on high home-building costs

Streamlining the consent process and allowing more overseas products will help reduce the high costs of building a home, but the details need to be worked through first, experts say.

Despite the recent building boom, New Zealand still has a housing shortage, and more homes need to be built. But the cost of building a home has increased by 41% since 2019, according to Stats NZ.

Building and Construction Minister Chris Penk says further analysis shows building costs here are consistently higher than in other countries, and it costs about 50% more to build a standalone house than it does in Australia.

In 2022, the cost of building work consented per square metre for a standalone house in New Zealand was $2591, while in Australia, it was $1743, Ministry of Business, Innovation and Employment figures show.

This must change, he says. “High building costs make it harder for people to buy a first home, and have far-reaching economic and social consequences such as higher rents, and increased demand for social housing.”

15 FEB, 2024

The Government wants to tackle the problem by streamlining the consent system to boost productivity and reduce delays, and by making a greater range of products available to increase competition and lower material costs.

and will only require an engineer’s report.

But it is also necessary to enable the people who do the work to do it more efficiently, and that requires reform of the consent system, Penk says.

“We need to streamline the process, while being cognisant of local variations, and we also need to get the balance between efficiency and risk right, because we don’t want another leaky homes situation.”

Ways of enabling this could include making widespread use of remote consenting for inspections, and the introduction of a more centralised system, or a standalone authority, for consents.

“This would give the ability to distribute paperwork and inspections more centrally, maybe to different councils that are expert in particular areas, or that have the capacity – because one council might be inundated with applications at one time, while others are not.”

He says this thinking is all fair game for discussion, and he will continue engaging with the sector on the best way forward.

RN Building showhome opens on Talbot Street

But it will not be through the previous government’s Construction Sector Accord, which aimed to get the industry and government to work together to tackle systemic problems in the sector.

“Products will need to meet standards which are appropriate for New Zealand conditions, so we need the right people to do that work.”

Likewise, the sector has been pushing for a streamlining of the consent process for many years, but there are concerns about opening it up, and returning to the environment which led to leaky homes, he says.

“No-one wants that, but there are ways that we can adapt the system, and fast track the process, without introducing undue risk.”

An example could involve group home builders, such as GJ Gardner and Signature Homes, who work to standardised and documented designs, and who have onsite quality assurance processes, he says.

“Standardisation makes for consistency, so group builders could be given the choice to go to one consenting authority, and MBIE could act as regulator to ensure they meet standards.

The

Penk says the plan is to look at the different elements that go into the high costs, and at what can be done to alleviate them.

ID: 2036058523 Page 1 of 1

“Some quick, easy wins in this space will be possible, particularly in areas where changes are in train already, but other reforms will need systemic change.”

Opening up the range of overseas building products that can be used, and making approval of new products easier, is relatively straightforward, he says.

“We can draw on discussion and work on this that has been going on for some time. A lot was thrashed out following the Gib shortage, which we need to learn from.

“But more products, and greater availability of them can only be beneficial for residential building and for costs.”

Another easy win can be found in National’s coalition agreement with New Zealand First. It mandates that very small dwellings, such as granny flats, will not need a building consent if they are of a certain size,

Much of the accord was a casualty of the coalition agreement, and the drive to cost savings. Initiatives including the Construction Activator, Māori constructure capability, and cross-agency productivity delivery groups were stopped, Penk says.

“But some other projects, which are half way done and contain valuable work, remain underway, and the ability to engage with the sector pre-dates the accord.”

Master Builders Association chief executive David Kelly was disappointed to see the accord chopped, and hopes aspects of it will be continued as it proved useful over the years.

But he thinks the new minister has some good ideas, and is pleased he plans to make use of work underway rather than starting everything from scratch again.

The discussion around making more overseas products available more easily is not new, and the Commerce Commission’s report into the building supplies market touches on it, he says.

“In principle, we support the idea, but there’s a fair bit of technical detail to work through, particularly around comparative international standards.

“That would take a huge volume out of the broader consenting system and free it up to work more efficiently.”

Certified Builders chief executive Malcolm Fleming says the concepts in the minister’s plans are not new, but it is encouraging he has listened to the sector and picked them up.

Greater streamlining of consent processes with building consent authorities is key, he says.

“There are more than 60 BCAs, so more consistency and clarity is important, but the regulatory system must remain robust. More and better use of technology will also help.”

He supports getting more overseas products onto the market, but with the caveat they must have third party accreditation they are fit for New Zealand’s unique conditions.

Distributors of overseas products must also have a local service to stand behind the product so builders and architects feel confident to use them, he says.

MBIE is already working on changes to the CodeMark scheme to help new products show compliance, and new product information regulations to improve the use of alternative products.

It has also been reviewing the building consent system.

RN Building showhome opens on Talbot Street

RN Building’s new Talbot Street showroom throws open its doors on 19 February, letting people examine a spectrum of home building materials and products. “It’ll make it easier to make selections,” says business owner-operator Ryan Neutze.

The showroom’s a collective labour of love for the local trades community, he says. “Various skilled professionals have come together, offering their time and services to contribute to the showroom’s success.”

Rare locally, the concept is a good one in Ryan’s experience. “I’ve seen that it makes it easier for people to understand products and materials in life-size, from foundations to final interior finishes ... Everything you can think of in building a new home, we will have on display, including carpets, bathrooms, kitchens, laundries, tiles, shelves, window hardware.”

As well as allowing appreciation of building components that brochures can’t convey, RN’s showroom will display a large range of house plans. “There are 35 modern architectural plans and 30 ‘spec’ home plans designed by New Zealand Certified Builders (NZCB),” Ryan says.

RN Building is a NZCB member. The organisation can give a Halo guarantee, a full 10-year residential warrantee, where building work is by an operator it has

Visit RN Building’s showroom at 193 Talbot Street from its launch date of Monday, 19 February. Opening hours are 12.30-4.30pm Monday-Wednesday or by For more information, visit RN Building on Facebook or Instagram, or call Ryan on The Ashburton Courier, Canterbury 15 February 2024

Ashburton Courier, Canterbury

Qualified builder Marc Palmer (left) with Ryan Neutze, owner-operator of RN Building. Marc is one of several local tradespeople who have helped complete RN’sTalbot Street showroom.

Here’s why the construction sector needs more workers

Excessive focus on the construction sector downturn could lead to a damaging “tools down” on training new apprentices at a time more skilled workers are needed.

Building & Construction Industry Training Organisation (BCITO) acting director Greg Durkin said more, not less, skilled workers were required to meet the needs of the sector’s current and future pipeline.

Construction activity has slowed over the last 18 months, but it had declined from the “phenomenally high” level of activity seen in the Covid-era boom period, and there was still a strong pipeline, he said.

“At the peak of the boom there was a record high of 51,015 new home consents in the year to May 2022, but that was unprecedented, and beyond the industry’s capacity.

“Prior to that the all time high for consents was 40,025 in the February 1974 year, and in the 2002 to 2008 boom, the annual high got up to about 39,000 consents.”

The most recent Stats NZ data, showed there were 36,453 new homes consented in the year ended January 2024, down 26% on the year ended January 2023.

In contrast, at the industry trough following the global financial crisis (GFC), there were about 13,500 consents over a 12 month period, he said.

“Yes, there’s a downturn, but it is a slowing of the market and nowhere near a recession. There is still a massive amount of work to be done, and that requires a significant amount of people to do it.

“It’s essential we have enough workers coming through to meet the demand, and that includes upskilling the ones we have.”

Durkin was concerned that an overly negative picture was being painted about the pipeline, and it could lead to a damaging “tools down” approach to training new apprentices.

“That approach in the wake of the GFC left us with our current skills shortage, and slowed down infrastructure for years.

“During the GFC, the companies that weathered the lows better were actually the ones that had trained apprentices, invested in staff, and had a

NZCB Apprentice Challenge on again

highly skilled workforce.”

That was because when it came time to adjust to the changed environment and pivot, from commercial to renovation work for example, they could do so more easily because they had the skill base to do so, he said.

“This will be true today too, as where the work is, and the type of work going on, is shifting around. There is more demand for townhouses than standalone houses, for example.

“We are also seeing a bit of an uptick in residential sales, and that is a significant trigger for renovation work because people renovate to sell, as well as after they have bought.”

Durkin said non-residential buildings from both the private sector and central and local government were projected to deliver work which exceeded the current skilled labour capacity.

“The key takeaway is that if the sector is to deliver on what is required, we need to keep training.”

Record numbers of apprentices were being trained, with 17,199 people currently doing apprenticeships, and another 4130 completing their training last year through BCITO alone, he said.

The Apprenticeship Boost scheme, which was implemented by the previous government, has played a big part in increasing apprentice numbers, but the scheme is due to end late this year.

Building Industry Federation chief executive Julien Leys said he wanted to see the scheme continue, but the new government had not yet confirmed whether it would.

It would be disappointing if the scheme was done away with as the sector always needed skilled workers, and demand for housing was only increasing with the record levels of migration, he said.

“They are the ones that need to bring on apprentices, and need the support to do that, and that is where the scheme has been very helpful, and had a positive impact on numbers.”

Certified Builders chief executive Malcolm Fleming said there was a lack of detail on the future of apprenticeships post the government’s disestablishment of Te Pūkenga, and that had created uncertainty.

When combined with the current decline in consumer demand for building that had the potential to be a deterrent to those considering entering onto a building industry apprenticeship, he said.

“For trade-qualified builders a commitment to training the next generation of carpenters via the traditional apprenticeship model is considered close to sacrosanct.”

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“Hence we need to have people coming through, and we need to have more diversity, and especially more women getting into the industry.”

25 JAN, 2024

But the sector was largely made up of small businesses, not ones on the scale of Fletchers or Dominion, and they might employ three to five people, and build half a dozen houses a year, he said.

He would like to see the new government consult with the industry to create a future work-based learning model that blended the best of the preand post- review of vocational education structures, he said.

“That would create the certainty that is missing currently.

True Build Construction - building, especially renovation specialists

“It is critical to achieve industry buy-in and to provide quality training for the next generation of tradespeople entering the industry, and to build the skills that New Zealand needs.”

New Zealand Certified Builders encourages apprentices to get their entries in for this year’s Apprentice Challenge, sponsored by ITM. The regional heats of the competition will be held in 21 locations across the country on April 6. The winner of each region competes for the title of national champion in June. A week before the regional heats, competitors will be advised of the project they are to build. On the day, each competitor will have eight hours to complete the project, which will be judged by a panel of experienced building practitioners and industry educators. To enter, visit apprenticechallenge.nz and fill out the entry form by March 25.

River City Press, Wanganui

True Build Construction – building, especially renovation specialists

Adam Shepherd came to Whanganui about six years ago after having run his own building company in Invercargill. In 2017 he started True Build Construction in Whanganui with one employee, and today employs five staff, including two apprentices, who came to him after excelling in their preapprenticeship carpentry course at City College.

True Build Construction does almost everything in the housing market, from new builds to renovations, extensions, decks, repairs, maintenance, sheds and kitsets and is also a bathroom and kitchen specialist.

We will do something as small as changing a hinge,” adds Adam.

The business is a licenced building practitioner and a Member of Certified Builders and, combined, their staff have over 40 years of building experience. They also use a wide range of local subbies and suppliers.

Adam says, “We particularly enjoy doing renovations of villas and bungalows. They suit our skill set.” They are currently doing one in Gonville, gutting, then rebuilding, as well as putting on a deck. Other recent jobs include renovating the building in Koromiko Road, which is now an early childhood centre, as well as a post-fire restoration of a house on King’s Ave.

River City Press, Wanganui 25 January 2024

Administration is carried out by Adam’s wife Kirsty, who owns and runs Etcetera Bridal in the old National Bank building, employing four staff.

True Build has received some very positive responses, such as the one below from a Mr and Mrs Dean:

“We built our first home with True Build and are extremely happy. The team took a great deal of pride in delivering a quality job on time. The building job ran very smoothly due to good communication and attention to detail. We wouldn’t hesitate in recommending True Build to anyone.”

From left: Josh, Brooke, Hamish, Brody, Tawai, Kirsty and Adam.

Southland Times, Southland 05 March 2024

Lambly’s quality service and workmanship

Ange Davidson

Do it once and do it right is the mantra for Lambly Builders, a family-owned company building architecturally designed homes in and around Whangārei.

Whether it’s a new home or a renovation, the Lambly team consistently provide quality service and workmanship.

Company Director Aaron Lambly says their focus is on doing a great job for their clients whether they are building from a client’s supplied plans or using their own collection of architecturally designed homes.

“We appreciate that building a house could well be the biggest decision of a person’s life and that planning to build can be a daunting task. We’re here to help every step of the way and answer any questions as they arise.”

“We work closely with our clients and take the time to get to know them and their family and to truly understand what they envision for their new home. We then go through a tried and true eight step process that starts with a free one-hour consultation and finishes with a new home covered by our Premium Quality Guarantee,” says Aaron.

“Our design and build package employs an architectural designer who will draft concept drawings and work with the client. It all starts with concepts and moves forward from there. We keep our client’s budget in mind as there’s no point in designing something someone can’t afford.

Lambly Builders has 10 house plans for clients to look at and get inspiration from, and their portfolio is growing. The different plans take in street entrances, site size and location and are based on four bedroom/two bathroom ranging from modern urban to an architectural farm style house with triple gables.

“No two houses are the same as the client always has the option to reduce the size, change the number of bedrooms, layout or claddings. They are a good starting point as people can see what they like,” he says.

Northland is one of the country’s fastest growing regions and while there is a market downturn in first and second home ownership and group housing, the demand for more bespoke architectural builds remains steady.

“There has been a lot of new people coming up from Auckland who are taking advantage of their Auckland house prices to build in Northland which is more affordable.

“Covid gave people a chance to reevaluate their lives and realised that they can work from home and have a really good lifestyle out of the city. We’ve seen significant population growth in the region over last few years,” he says.

Northland born and bred, Aaron worked for Whangārei building companies until 2011 when he made the leap into self-employment. He now has a team of four qualified builders and an administrator who share his vision of providing high quality building services based on reliability and communication.

“These principles have helped us grow through referrals from happy new homeowners and architects.

“We’ve built business systems that ensure quality, communication, budgeting and scheduling. We are proud members of the New Zealand Certified Builders association, therefore can offer our clients peace of mind with a HALO 10-year guarantee.“

Are we building homes suitable for extreme heat?

Miriam Bell

Sweltering temperatures this summer are a forerunner of times to come, but a vast amount of New Zealand’s housing stock is not suitable for extreme heat.

There have been record high temperatures in many regions, and that has left many people enjoying days at the beach and pools, and ice cream sales booming.

But coping with very hot weather is difficult for the elderly, the unwell, and infants, and heat can be a killer.

In the United States, average annual heatrelated deaths rose by 95% between 2010 and 2022, according to the Center for Disease Control and Prevention. Extreme heat across Europe in the summer of 2022 caused more than 60,000 deaths, a study in Nature Medicine found.

While New Zealand has not experienced heatwaves of the same level, Te Whatu Ora –Health New Zealand says there is already an average of 14 high-heat-related deaths each year.

And the risk of heat-related deaths is increasing globally as temperatures rise.

Niwa climate, atmosphere and hazards manager Nava Fedaeff says last year was New Zealand’s second warmest year on record, just shy of the record set in 2022.

The last three years were the country’s three warmest on record, but as the world continues to warm those recent records will be short lived, she says.

“Because of the different ingredients in the mix that drive our weather we will still occasionally experience cooler periods, but climate change tips the scales towards warmer weather and makes more hot days likely in the future.”

University of Waikato climate change lecturer Luke Harrington says if global temperatures rise another two degrees, the most extreme

temperatures seen in summer in Christchurch will become 10 times more frequent. For Auckland, that number is nearer 50.

“That won’t translate to an equivalent increase in heat-related hospitalisations and deaths, but the numbers will rise, and potentially rapidly, if we don’t adjust how we build our homes or modify our behaviour.”

It is very likely that many of New Zealand’s homes are not currently suitable for much higher temperatures, he says.

“A lot of the issues which make our housing stock too cold and damp in the wintertime also translate to issues with keeping indoor temperatures cool in the peak of the summer.

“We should be adopting as many of the guidelines as possible that exist elsewhere. The issue of extreme summertime heat in New Zealand is only going to get worse. That’s a fact.”

Many European countries, and parts of the US, have maximum heat standards for bedrooms, or for inside, and requirements for shading on buildings in their regulations.

Green Building Council chief executive Andrew Eagles says there is nothing similar in the Building Code here, and no minimum requirement to analyse or model for overheating.

But in the Homestar system, which rates the health, efficiency, and sustainability of homes, a calculation is compulsory, and it must be demonstrated heat will not exceed 25C for more than a set period, he says.

In a six star rated home heat must not exceed 25C for over 7% of the time, while in seven to eight star rated homes, the time reduces to 5%, then 3%.

Given the impact of rising temperatures, and ‘urban heat islands’ caused by concrete and glass build up in cities, having heat standards is a good

way to address the issue, he says.

“We think more people should be doing it, and that it should be included in MBIE’s building for climate change programme. But we have heard nothing from the new government about that.”

There are a number of solutions builders can use to ensure homes are more resilient to heat, Eagles says.

These include reducing the glazing size of windows, setting windows further back in the structure, enabling cross ventilation with window and door placements, and putting on external shutters for shading.

Planting more trees to provide shade and soak up heat also helps, while homes with lighter coloured roofs have been found to be 4C cooler on an average day than dark roofed homes.

It depends on the design of the house, but some new very airtight, insulated new builds have greater potential to overheat than older homes with more gaps, although those gaps create other issues, he says.

“Architects are increasingly aware of these issues, and are incorporating more passive house building principles into their designs. Building to the Homestar rating systems also helps.

“But New Zealand is not at an advanced stage in addressing overheating when building new homes, or retrofitting existing ones. It happens a lot overseas, but we need more awareness and education here.”

One reason heat has not factored on the local building industry’s radar much is the country’s problem with cold, damp and mouldy homes.

AUT construction professor John Tookey says while there are no specific standards around overheating in the Building Code, “we can’t use that as a cudgel to beat the government with”.

Successive governments have focused on issues around poor-quality, cold, damp homes because of the associated health problems, he says.

“It is necessary to look at the housing stock in its entirety, and whether its summer or winter, ask if it is fit for purpose.

“Fundamentally, we are trying to improve the stock, but it is something that will be challenging to make good over a short timeframe.”

It is also about the priorities of homeowners, and they tend to invest in addressing problems that are imminently pertinent to them, he says.

“In a country like Saudi Arabia where it is searingly hot, they would be more worried about heat. But here, issues with cold and damp come first, because they cause real problems now.”

But it is worth bearing in mind that the solutions

Waikato Times, online

04 February 2024

for problems with cold, damp, mouldy homes also help to address heat issues, Tookey says.

“Insulation keeps homes warm when it’s cold, but also keep homes cooler when its hot. It’s the same with heat pumps as they have an air conditioning cycle as well as a heating function.

“Humidity makes temperatures feel unbearably hot, but it also heightens the cold and makes things damper. A quick fix for humidity is a dehumidifier which helps all those problems.”

But much greater use of air conditioning and heat pumps would also increase the use of power from the energy grid, which is a problem in itself, he says.

“That is where using passive home principles in building can help, especially when they are assisted by careful building management systems, and have scope for future adaptation.

“Technology allows us to design in a more adaptive manner, and to work out where to position shades, ducts, and vents, how to use them in the most effective manner, and how to optimise thermal gain.”

There are things you can do when building new, or with existing buildings, to mitigate higher temperatures, but people need to be aware of them, he says.

New Zealand Certified Builders chief executive Malcolm Fleming says there is increasing use of passive, more climate conscious building techniques in the residential sector.

But it is in pockets, and mainly at the high end, rather than in more run of the mill homes, he says.

“The idea of passive, lower carbon, energy efficient homes is very appealing, and architects are more aware of the principles, while builders are keen to understand them.

“Unfortunately, for many people there is an inhibitor to translating thoughts into activity, and that is the cost. They like the idea until the costs come up, and then they don’t like the idea.”

There are changes designed to better address climate concerns afoot in the sector, he says. His organisation is refreshing its certified plans, and the brief includes sustainability and affordability.

And significant changes to clause H1 of the Building Code, which regulates the energy efficiency of buildings, came into effect late last year.

“The H1 changes meet some requirements around changing climate conditions, and will assist in keeping temperatures more consistent in homes going forward.

“But there does need to be a bit of stick from regulators around this, or good intentions will turn to nothing because people will say they can’t afford to do what is required.” - THE POST

There is no minimum requirement around overheating in the Building Code.

Entries open for NZ Certified Builders’ Annual Apprentice Challenge

NZ Certified Builders (NZCB) encourages apprentices nationwide to get their entries in before the 25 March deadline for its annual Apprentice Challenge sponsored by ITM.

The regional heats of the competition will be held in multiple locations across the country on 6 April, with great prizes up for grabs and the winner of each going on to compete for the coveted title of national champion in June.

NZCB Industry Pathways and Apprenticeship Manager, Nick Matthews, says that with the significant increase in the number of carpentry apprentices in the last few years, they’re proud to be cham-

pioning the development of the industry through programmes such as the Apprentice Challenge and their new NZCB Apprentice Network.

“The Apprentice Challenge is a huge highlight of our year at NZCB, and we love coming together with our members to recognise and celebrate the next generation of builders. The competition is a fantastic way for apprentices to demonstrate the technical skills that they’ve learnt.

“As well as technical carpentry skills, apprentices need a broad range of business competencies to be successful in the industry. That’s why we’ve set up our new Apprentice Network and we’re really looking forward to seeing many of our Apprentice Network members take part in this year’s Challenge,” says Nick.

The Apprentice Network is designed to complement the learning that apprentices receive through their studies, by reinforcing learning on the job and offering access to industry and networking events, wider professional development opportunities, mentoring and health and wellbeing support.

“While any building apprentice is welcome to enter the NZCB Apprentice Challenge, our Apprentice Network members can sign up for the challenge at no cost, which is one of the great benefits of being part of the network,” says Nick.

All apprentices that compete in the regional heats

Industry leaders call out apprentice poaching in construction sector

HRD (Human Resources Director) New Zealand

09 January 2024

Industry leaders in the construction sector are rallying against the practice of poaching apprentices in New Zealand, according to reports.

BNN Breaking reported that the sector has been seeing an “uptick” in apprentice poaching incidents, prompting concerns from organisations there.

Among the groups lamenting the incidents is the Master Plumbers, Gasfitters and Drainlayers NZ.

Greg Wallace, its chief executive, told BNN Breaking that their organisation has been getting “numerous complaints” weekly about apprentice poaching.

Apprentices in New Zealand get to work for and learn from employers who support them through apprenticeship, according to Careers.govt.nz. Benefits include earning on the training minimum wage, gaining technical and practical skills, and obtaining a Level 4 New Zealand Certificate upon completion.

“So, you’re then likely to be paid more and have better work opportunities,” said careers.govt.nz on its website.

Apprenticeships an investment for employers

For employers, apprenticeship is beneficial because it allows companies to invest in a more targeted skills training programme for participants.

But this commitment from employers could be undermined once an employee is poached by another organisation, according to Malcolm Fleming, CEO of New Zealand Certified Builders, as per the BNN Breaking report.

An apprentice that’s poached early in their tenure can leave employers unable to recoup this investment on that staff, the report said.

Reasons for poaching employees

The rising incidents of poaching can be attributed to high demand for labour and natural movement of apprentices, according to the report, as acknowledged by Nick Beck from Classic Builders and David Kelly from Master Builders.

This echoes an earlier survey from the Employers and Manufacturers Association (EMA) in 2022, which explained that skills shortage made some organisations resort to poaching.

“We are eventually finding people, but we are having to resort to head-hunters and poaching staff from other companies,” said one employer from the survey. “Advertising for roles is just not getting the level of response required to find the right people.”

But demand for labour in the construction sector appear to be easing, however, as it recorded a nine per cent quarterly decline in job ads in November 2023, according to SEEK NZ data.

By month, the number of job ad volume for the construction sector also went down by three per cent in November 2023.

will receive an ITM prize pack and additional prizes will be awarded to first, second and third place-getters. Regional winners also win an all-expenses-paid trip to the national final, held at the NZCB Annual Conference and Expo in Wellington in June, where they will compete for the Ken Read Memorial Trophy and $50,000 worth of prizes.

A week before the regional heats, competitors will be advised of the project they are to build. On the day of the heats, each competitor will have eight hours to complete that project using durable, trade-quality timber and materials courtesy of ITM.

The finished projects must meet minimum safety standards and will be judged by a panel of experienced building practitioners and industry educators. The judges will be assessing a range of building elements, including quality of the craftsmanship, assembly, ability to work to a detailed plan, safe working technique and time management.

The projects made by the apprentices will be offered for sale to raise money for NZCB’s Apprentice Trust, which is designed to financially support Apprentice Network members by providing access to scholarships and grants.

Apprentices can enter by visiting apprenticechallenge.nz and filling out the entry form. Entries must be received by Friday 25 March 2024.

City street wiped out

When builder Brendan Fry saw the plight of flooded Vogel Street residents he stopped building houses, and started to try saving them.

The day after Cyclone Gabrielle had bullied its way across Te Tairāwhiti, Bill Moore gave a weary thumbs up from the balcony of the riverside house he and wife June had for decades called home.

“He was saying they were all good but they obviously weren’t,” says Gisborne builder Brendan Fry. “The whole of Vogel Street was just munted, and nobody had even been to check in on them.”

Brendan’s first thought had been to secure the building site he was working on at Wainui Beach…a task he completed just before the bridges closed and he was marooned on the city side of the Waimata River. His second was to suspend work on that project altogether.

“That’s what we do, we build homes, but how can you do that when some people have no home at all?” he says. “So we decided that, for the next few days, helping those people was going to be our focus.”

And there was some big manpower on tap: as well as running the team at Brendan Fry Builder Ltd, Brendan is president of the Gisborne branch of the NZ Certified Builders Association while his partner Tracy Pedersen is secretary.

“Obviously we had no comms at that point so we drafted a memo and Tracy drove around

delivering them by hand to any of our members we could find.

“We managed to get hold of eight or 10 of them, and despite what was going on in their own lives, each and every one said they would help.”

That was the Wednesday and by Thursday the big machinery started rolling in.

“With the support of local businesses we had diggers, bobcats, trucks, trailers…everything you think we’d need to get the silt from the site to our approved dump location,” Brendan says.

“But a lot of it was just grunt work on the end of a shovel.”

The really difficult part, he says, was clearing out residents’ silt-sodden belongings.

“There was a lot of carpet, furniture, all that sort of stuff, but it was the little things that were the hardest. We’d ask what residents wanted to do with special items like photo albums but they were all ruined. Trailer-load after trailer-load just had to be dumped.”

It got tougher as time went on, Tracy says, the sludge turning into a liquid slurry that was difficult to handle.

“But they just kept at it. It was obvious those homeowners were going to have some difficult decisions to make in the future but, at that time, they needed to know people cared and were there for them.”

The news has not been great for the residents of Vogel Street…six of the eight homes have been deemed Category 3 (unsafe) and will be bought out. But for those still there, including Bill and June Moore, Brendan Fry and his cohort of builders have not forgotten them.

“When we heard big rain was approaching again in June, Brendan pulled his entire crew off a build and took them to fill 100 sandbags to help protect the properties,” Tracy says.

“That’s just who he is. He’s constantly thinking about what others need then doing what he can to help.”

Voxy.co.nz, online 07 February 2024

Sun Live, online 08 February 2024

Blenheim Sun, Blenheim 14 February 2024

Image from Sunlive, online

For Tairāwhiti with Aroha, special insert February 2024

Pictured above: Taking a well-deserved break from their work at Vogel Street are (left to right) Dan Fogarty, Phill Claffey, Grub Irving, Max Gavin, Sam Gavin, Bruce Knight, Brendan Fry, Bill Moore (homeowner), Barry Hudson, Shayne Tuapawa, Levi A.

NZCB Strategic Partners

New Zealand Certified Builders (NZCB) would like to thank the following companies, our Strategic Partners (corporate sponsors), who play a vital part in assisting to cover costs for our members personal development/training through NZCB regional seminars, NZCB Annual Conference and monthly live Zoom webinars. Their support also assists to cover expenses with our marketing and communications.

NZCB Affinity Partners

NZCB is proud to partner with the following companies, who are aligned with the Association to bring our members discounted services and products.

More information on these services and products can be found under the Member Benefits section, on the NZCB members-only Toolshed website, www.nzcb.nz/members/member-benefits/ or by contacting Kirsty at the NZCB National Support Office on 0800 237 843 or kirsty@nzcb.nz.

NZCB National Partners

New Zealand Certified Builders (NZCB) is proud to partner with the following companies who align with our Association and give NZCB members access to a wealth of expertise and support throughout New Zealand.

COMPANY

National Partners (Premium)

WEBSITE

APL Window Solutions www.aplnz.co.nz

Comfortech Building Performance Solutions www.pinkbatts.co.nz

Enveloped Solutions Ltd www.enveloped.co.nz

Gerard Roofs www.gerardroofs.co.nz

PlaceMakers www.placemakers.co.nz

Red Stag Timber www.redstag.co.nz

Resene Construction Systems www.reseneconstruction.co.nz

National Partners (Professional)

Milwaukee Tool New Zealand www.milwaukeetools.co.nz

Resene Paints Ltd www.resene.co.nz

Sika (NZ) Ltd www.nzl.sika.com

National Partners (Starter)

Abodo Wood Ltd www.abodo.co.nz

Altus NZ Ltd www.altus.co.nz

ASSA ABLOY Opening Solutions New Zealand www.assaabloy.co.nz

Bowers Brothers Concrete Ltd www.bowersbrothers.co.nz

Builda Price (2016) Ltd www.buildaprice.co.nz

Connected Spaces www.connectedspacesjoinery.co.nz

CS Cavity Sliders www.cavitysliders.co.nz

CSR Building Products (NZ) Ltd www.csr.co.nz

ECKO Fastening Systems www.ecko.co.nz

FMI Building Innovation www.aslnz.co.nz

Franklin Plumbing and Builders Supplies Ltd www.franklins.co.nz

FreeUp www.freeup.co.nz

Futurewood www.futurewood.nz

GCH Aviation Ltd www.gchaviation.com

NEW Glass Vice Products www.glassvice.com

Green Light Escrow www.greenlightescrow.co.nz

GTEE.co.nz www.gtee.co.nz

Harvey Norman Commercial www.harveynormancommercial.co.nz

COMPANY

WEBSITE

Hilti (New Zealand) Ltd www.hilti.com

HomePlus www.homeplus.co.nz

Independent Building Supplies www.ibs.co.nz

INTAKS NZ Ltd www.intaks.co.nz

James Hardie New Zealand www.jameshardie.co.nz

JSC Premium Architectural & Building Solutions www.jsc.co.nz

Kingspan Thermakraft Ltd www.thermakraft.co.nz

KLC Ltd www.klc.co.nz

Kopine www.kopine.co.nz

Laminex New Zealand www.laminexnewzealand.co.nz

Marley New Zealand Ltd www.marley.co.nz

Marshall Innovations Ltd www.mwnz.com

NEW Masada www.masada.co.nz

MiTek New Zealand Ltd www.miteknz.co.nz

My Smart Office Ltd mysmartoffice.co.nz

Open2view www.open2view.co.nz

Pacific Steel (NZ) Ltd www.pacificsteel.co.nz

Paslode New Zealand www.paslode.co.nz

Pro Clima New Zealand Ltd www.proclima.co.nz

Productspec Ltd www.productspec.net

Proven Systems Ltd (DVS) www.dvs.co.nz

Rave Build Management www.ravebuild.co.nz

Red LBP Ltd www.redlbp.co.nz

Red QS Ltd www.redqs.nz

Rosenfeld Kidson & Co. Ltd rosenfeldkidson.co.nz

Schneider Electric www.pdl.co.nz

Simx Ltd www.simx.co.nz

Soudal Ltd www.soudal.co.nz

Superhome Movement www.superhome.co.nz

The Trades Coach www.tradescoach.co.nz

NEW Unicom Security www.unicomsecurity.co.nz

Tile Space www.tiles.co.nz

Viking Roofspec www.vikingroofspec.co.nz

Warmup NZ Ltd www.warmup.co.nz

YourQS Ltd www.yourqs.co.nz