CEO Magazine Vol 17.2 by CEO Global Group

ceo

celebrating excellence in organisations Vol 17 No 2 - 2018

At The Palace A palatial beauty

Ethics in Africa Lending some context

The King and I An end is a beginning

On Patrol With the New Nissan

Steeling

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Kaizer Nyatsumba, Chief Executive Officer, The Steel and Engineering Industries Federation of Southern Africa

for the Future

ECO-E

(Ecopreneurship)

Conservation is a state of harmony between men and land. – Aldo Leopold Ecopreneurship is a term that entails the process of principles of entrepreneurship being applied to create businesses that solve environmental problems or operate sustainably.

ccording to Gwyn Shuyler, the author of a book called Merging Economic and Environmental Concerns through Ecopreneurship, “Ecopreneurs are entrepreneurs whose business efforts are not only driven by profit, but also by a concern for the environment. Ecopreneurship, also known as environmental entrepreneurship and eco-capitalism, is becoming more widespread as a new market-based approach to identifying

Approximately

R-R-R Campaign

1 800

companies, mainly SMMEs, employ above

opportunities for improving environmental quality and capitalizing upon them in the private sector for profit.” African countries are using Eco-Inclusive Entrepreneurship to their advantage as a sustainable business adventure. South Africa’s current waste economy is estimated at R15 Billion. Leading to a chance of 29 833 individuals becoming ecopreneurs.

SEED - Promoting Entrepreneurship for Sustainable Development

Leading ECO-Es REDUCE REUSE RECYCLE

Try to leave the earth a better place than when you arrived. – Sidney Sheldon

60 000

people in the plastic industry.

Enormous environmental benefits of recycling glass: It saves landfill space. Conserves raw material. Lessens demand for energy. Reduces carbon dioxide emissions.

PLASTICS PEOPLE PARTNERS

P-P-P (Plastics SA)

Plastic Manufacturing contributes approximately

1.6% to South Africa’s GDP and a further 14.2% to the manufacturing sector.

Organic agriculture is the solution in the farmer’s closet since it: Reduces non-renewable energy use by decreasing agrochemical needs. Mitigates greenhouse effect. Minimises global warming through its ability to sequester carbon in the soil.

Sources: www.fao.org; www.plasticsinfo.co.za; www.goodthingsguy.com; www.infrastructurene.ws; https://en.wikipedia.org/wiki/Ecopreneurship

Editor’s

Identifying 3 types

of workers

good - & not all are

s it is Youth Month and we discuss entrepreneurship and Small Medium and Microsized Enterprises in this issue, it has become very clear that there are three types of workers; the entrepreneur, career builders and job seekers. The entrepreneur is usually driven to succeed from a young age by seeking out opportunities and embracing them, and should they fail, they keep trying, never allowing obstacles to stand in their way. We need to foster the entrepreneurial spirit and remind them that they have support available to make their dream a reality. We need to encourage the youth to embrace entrepreneurship as a means to make a living, irrespective of the risks involved. South Africa is lacking entrepreneurs and that’s because the youth is taught to study and find a job. They are not introduced to entrepreneurship; but then there are the handful of youngsters who are determined to become entrepreneurs as they embrace opportunities other’s aren’t even aware of. Secondly, the career builders are those with a job, but to them it is more than that. It is an opportunity to build their careers by seeking out prospects to do more, achieve more and excel within their position. They are not clock-watchers – their career is about growth and development, and as such their success is quickly recognized by those who have the power to advance these individuals at a rapid rate. Lastly, you have your job seekers. To them they just have a job from nine to five, they go home and receive a salary at the end of the month. Now I am not saying there is anything wrong with this group, but I have seen how they lack motivation to produce quality work, they come and leave the office as quickly as they can, and they don’t deliver anything other than what they are told to. Simply put, they have no desire to be where they are but do it just for the money. Yes, we all need a job and money to survive, but job seekers forget to embrace the position they are in and make the best of it. Even if we aren’t entrepreneurs, we can still identify opportunities and build a career that will take us where we want to be. May we all be inspired to strive for success, one day at a time.

Charmain Pieterse

CEO 2018 Vol 17.2

INSIGHTS

Annamarie van der Merwe

Writer: Annamarie van der Merwe, CEO, iThemba Governance and Statutory Solutions

Let’s just “Never be afraid to raise your voice for honesty and truth and compassion against injustice and lying and greed. If people all over the world would do this, it would change the earth.” - William Faullkner

n one of my many roles as facilitator for the Institute of Directors, I spend many hours with corporate leadership in both public and private sectors. While addressing the overall topic of the roles and duties of governing bodies and its members, both from a legal as well as a governance perspective, I motivate the need for ethical and effective leaders in our boardrooms. Pointing out that no corporate governance code on its own, no matter how well written or intended, will prevent the corporate failures we have been witnessing in the public and private sectors of our beautiful country. Human intervention is critical for its success and not just any kind of human intervention.

Without intellectual honesty (a concept widely advocated by Prof Mervyn King, Chairman of the King Committee on Corporate Governance) the so-called application of the principles of good governance will be a mindless tick-box exercise potentially causing more harm than good. Competent people and leaders with integrity are required, those that behave in a fair, responsible and transparent manner in all their dealings and who accept accountability for their decisions and actions or lack thereof. In my teaching role, I explain the legal notion of the separate existence of any organisation, its utter dependence on the governing body as its controlling mind acting in its best interest and not in the furtherance of own interests. I elaborate in detail on the importance of an organisation being a responsible corporate citizen that considers the impact of its existence and activities on all its stakeholders, as opposed to focusing all its efforts on creating value for one group of stakeholders at the expense of others. All of these important notions I illustrate with real life stories, the good and the bad, from my journey of nearly 30 years through many a boardroom in this country while wearing very different hats – that of Corporate Lawyer, Company Secretary, Governance Advisor, Director and many others. Most of the times my audience responds with nodding heads, silently but seemingly in agreement with my plea for a fundamental change in the way we lead and manage our organisations and even our society. Only for a short while and then the “yes but” starts to raise its well-known negative voice. “Yes, but you don’t understand the pressure we are under from shareholders or from politicians.” “Yes,

DO IT! but you don’t understand how deeply engrained the corruption is in our organisation or our society.”“Yes, but we are too small to make a difference.”“Yes, but we will not secure tenders without paying bribes and facilitation fees.”“Yes but, yes but, yes but……!” Fingers are pointed at others – others must take action, take responsibility, be blamed for governance failures, be accountable. It is never me who needs to take action and responsibility and accountability. Then there is the convenient excuse that the level of corruption in our public and private sectors is of such magnitude that change is impossible. And so I listen to all the excuses. The fact of the matter however, is that if each one of us just start in our homes, our communities, our boardrooms, our spheres of influence to raise our voice for honesty and truth and compassion against injustice and lying and greed; it can change this country for the better, for us and for the next generations. Let’s just do it. CEO 2018 Vol 17.2

CONTENTS 10

LEADINGedge

Kaizer Nyatsumba, the Chief Executive Officer (CEO) of the Steel and Engineering Industries Federation of Southern Africa (SEIFSA), discusses how South African companies can exploit opportunities on the African continent ahead of the Chinese and how all South Africans can contribute towards a better future.

REGULARS 2 Your World Unravelled 3 Editorâ&#x20AC;&#x2122;s Note 5 Insight 8 Flip Side 16 On Point

PERspective 14 Dr Kenneth Meshoe The biggest challenge that the SA government and its organizations are facing is corruption and the looting of state and organizational resources.

ONpoint 16 The King and I 22 Leadership and ethics in the African context where one story ends, another begins!

INtheKNOW 26 Green Building... Green Cleaning... Green Washing? Green industry practises enjoy increased cost savings, supportive government policies, and ever-increasing profitability.

CEO 2018 Vol 17.2

24 Whatâ&#x20AC;&#x2122;s Hot or Not 72 In Conversation With

68 Focus on Excellence 68 Kalyani Pillay Preventing crime in the banking and Cash in Transit industries

70 Strive Masiyiwa Entrepreneur makes his mark both in Africa & internationally

SPOTlight 28 Financial success for future entrepreneurs Nothemba Gqiba, who is the Head of Marketing and Communications department at sefa, finds her job invigorating, and finds gratification in assisting and creating lasting value in the lives of entrepreneurs.

32 Wildlife Ranching: Triumph for tourism & sustainable wildlife in South Africa Adri Kitshoff-Botha, Chief Executive Officer of Wildlife Ranching South Africa (WRSA). WRSA is an organisation that represents the national and international interests of the wildlife industry and has set quite a number of inspiring goals and visions.

GLOBAL Expand your business Horizon

LIFEstyle 36 A palatial beauty Sun City’s The Palace: Prepare yourself for an out of this world experience.

40 Conferencing with a difference

The Sun City Convention Centre can host all types of conferences and events.

42 Blockchain & AI set to transform the driving experience Car rentals and auto financing are just one potential application of blockchain.

44 What is Blockchain & Artificial Intelligence? With tools such as Blockchain and Artificial Intelligence life threatening difficulties are able to be solved.

45 42 years after the Soweto Uprising South Africa as a nation continues to commemorate the fearless youth of 1976.

46 Drought disaster: Natural or man-made? Interesting theories provide answers to this question.

48 Take a turn to the ‘Outskirts’ of Ghana

The country has a lot of destinations, some of which are declared as World Heritage Sites.

50 The new Nissan Patrol: A perfect combination of style, luxury, technology & performance

54 Leaders extraordinaire: Mercedes Benz S Class AMG and the Mercedes Maybach The all new S Class Mercedes is as expected pushing the boundaries of sheer luxury and innovation.

57 The new E-Class Coupé: Stylish, Sporty and Cool With its powerful engines it provides a sporty and agile driving experience.

60 Porsche rejoices 70 years of excellence Porsche rejoices a core brand belief that the sport car experience is alive and well.

62 Inland tour is the way to go! Kenya is a unique country with several holiday destinations – some so unique they just have to be discovered.

64 Volvo is geared for exciting developments occurring today, tomorrow & 2020 Greg Maruszewski, Managing Director at Volvo Car South Africa ffers insight into the world of Volvo.

66 Going Turkish is more tantalizing than you may think Anatoli, Authentic Turkish Cuisine is filled with delightful meals that are quick and easy to prepare.

Publisher CEO Global (Pty) Ltd Tel: 0861 CEO MAG Fax: (012) 667 6624 Tel: 012 667 6623 info@ceomag.co.za www.ceomag.co.za Chief Executive Annelize Wepener annelizew@ceomag.co.za Personal Assistant to the Chief Executive Betty Yengo bettyy@ceomag.co.za Director: Strategic Development & Editor in Chief Valdi Pereira valdip@ceomag.co.za Director: Corporate & Financial Services Carl Wepener carlw@ceomag.co.za Business Development Manager Amesh Bisram ameshb@ceomag.co.za General Manager: Global Services George Wepener georgew@ceomag.co.za General Manager: Global Media Services/ Head of Production Channette Raath channetter@ceomag.co.za Editor Charmain Pieterse charmainp@ceomag.co.za Editorial Team Abigail Moyo abigialm@ceomag.co.za Lakhe Thwala lakhet@ceomag.co.za Designer Maria Swart-Niemand marias@ceomag.co.za Motion Graphic Designer Senku Segoapa senkus@ceomag.co.za CEO Class Administrator Nyahsa Rugara nyashar@ceomag.co.za Manager: Corporate Support Raymond Mauelele raymondm@ceomag.co.za

* No article or part of an article may be reproduced or transmitted in any form without the prior written permission of the publisher. The information provided and opinions expressed in this publication are provided in good faith but do not necessarily represent the opinions of the publisher or editor. All reasonable efforts have been made to ensure the accuracy of the information contained in this publication. However, neither the publisher nor the editor can be held legally liable in any way for damages of any kind whatsoever arising directly or indirectly from any facts or information provided or omitted in these pages, or from any statements made in or withheld by this publication.

An SUV that’s big on features, big on opulence, big on style and big on exclusivity. CEO 2018 Vol 17.2

FLIPSIDE

Big Ticketapp New

lowers high rate of food-borne illnesses

The food-borne detector has been developed by a group of researchers from Purdue University by creating a liquid that makes E. coli emit light. The app entails hardware and software which can be downloaded using any Smartphone which goes on to warn you if thereâ&#x20AC;&#x2122;s any light detected. With 48-million cases of food-borne illnesses reported annually in the U.S, this technology may be a solution that decreases the ongoing high rates of food-borne illnesses and other dangerous contaminants.

Poject helps preserve heritage sites Google has recently collaborated with 3D laser-scanning non-profit CyArk to maintain the historical significance of the worldâ&#x20AC;&#x2122;s heritage sites. They use laser scanners to capture these sites in a broader spectrum to produce high-quality images and bring them online to be accessible to anyone in the world. The aim is to ensure that these historic sites are preserved should they risk being destroyed due to a number of calamities.

CEO 2018 Vol 17.2

FLIPSIDE

Drones gain popularity The increasing use of drones has made business people become aware of the significance of owning these devices, especially in infrastructure developments. The use of drones help to reduce project delays - companies often have to send out teams to the sites on occasion for surveying which may take time. Drones however, can quickly fly around the site to monitor and collect data, which makes it easier for Project Managers to measure their projects.

New app a solution for blockchain technology

Mining industry benefits from LTE network

Companies have experienced challenges when it comes to the costs of purchasing the blockchain technology software making it difficult for small-sized businesses to use it. However, the Fundrequest app has simplified things for developers by creating a platform for open source development. This will assist them in gaining experience in the blockchain development and engage in projects using Fundrequest.

Mining in South Africa is one of the industries which contribute about 6.8 percent to its GDP. However, this industry faces enormous challenges including enhancing its operational efficiency. The latest LTE network has come to the rescue by providing ultra high-speed connectivity in the furthermost corner of mines. It is not limited to either indoor or outdoor environments thereby ensuring full connectivity to miners who spend a lot of time underground.

CEO 2018 Vol 17.2

Kaizer Nyatsumba, the Chief Executive Officer, of the Steel and Engineering Industries Federation of Southern Africa

Steeling for the Future by Valdi Pereira & Andrew Ngozo

Relations between business, labour and government in South Africa, and the world in general, are shaky at the best of times. According to Kaizer Nyatsumba, the chief executive officer (CEO) of the Steel and Engineering Industries Federation of Southern Africa (SEIFSA), the time is nigh that this tripartite of sorts began to realise that their individual fates are tied to a collective one. He discusses how South African companies can exploit opportunities on the African continent ahead of the Chinese. Nyatsumba urges all South Africans to contribute towards a better future through living up to their individual responsibilities, in order to guarantee a future that everyone envisions.

CEO 2018 Vol 17.2

LEADINGEDGE - Steel and Engineering Industries Federation of Southern Africa

In your view, what do you think needs to be done to get all parties to deal with the fragmentation that is currently taking place in the steel, metal and engineering industry sector? Could it be as a result of the parties not sharing the same ideals? It would be apt that I share some background information on how the sector around the world found itself faced with this quagmire. The steel sector has been particularly hard hit because there is an oversupply of steel at a time when there is less demand for the commodity. Major steel producing countries such as the United States of America (USA), the United Kingdom (UK), Turkey and many others, including South Africa, are grappling with this challenge. South East Asian countries, especially China, are to blame for this. Some of their steel producers are state owned companies that enjoy various government subsidies. That means that they produce more than what is required by their domestic market and abroad. The net result of that is [that] a lot of steel is dumped overseas where it is sold at a much cheaper value than the steel that is produced and sold in South Africa for instance. The effect thereof is that local producers have been undercut in the process which has forced many companies to lay off employees. As a result, the continued viability of those companies has been seriously jeopardised. An agreement was reached by steel producers at a recent World Steel Conference. They undertook to reduce the amount of steel being produced. Even China was [a] party to this but we don’t know whether they will honour their part of this agreement. Needless to say, the respective steel producing industries in many countries have been

The Department of Trade and Industry (the dti) has tried to bring all role players to the table with the aim of finding common ground. While the discussions continue, we (SEIFSA) find ourselves right at the centre of the fragmented parties who are all our members. In my opinion, what then needs to happen is that steel production, as a strategic sector, needs to be protected and that capability needs to be retained. However, what is more fundamental is that South Africa must become a competitive player in the world market. Are you seeing the right type of moves being made by government and business to address this? Since the dawn of democracy, the challenge we have had is that South Africa has not had a living partnership between government, business and labour. That continues to be a challenge up to this day. Disappointingly, this situation is likely to continue because we have a labour-aligned government, thanks to the apartheid legacy. Oftentimes business is seen as the enemy. Therefore, for as long as we have a government that sees business in those terms, that perceives itself as a bedfellow of labour while neglecting to act in the best interests of the country, we are going to have a challenge. That has been our main plight, even though former President Thabo Mbeki tried to foster closer ties with business. As an economist, he had a better grasp of the economy and was cognisant of the need for South Africa’s attractiveness as an investment destination. Unfortunately, that has not been the case since he left power. Hence, for as long as we don’t work

Since the dawn of democracy, the challenge we have had is that South Africa has not had a living partnership between government, business and labour. heavily affected. On the South African front, the country’s biggest steel producers met with various stakeholders that included business, government and labour. All parties agreed that something had to be done in order to avert the potential crisis of jobs being lost, which would later result in the loss of South Africa’s steel manufacturing capability. We felt that it was essential for the government to impose tariffs on imports to protect strategic sectors. Take note that this is allowed by the statutes of the World Trade Organisation (WTO). But even as we supported the imposition of tariffs, we suggested that the downstream side [should] also be protected. Otherwise we would have been protecting the primary steel producers while their customers would be exposed to more expensive steel. That is where this dispute comes in because, regrettably, the downstream players have not received the same protection as the main stream ones. In fact, since the imposition of the Steel Import Tariffs, the price of local steel has gone up considerably. That includes the price of some of the inputs like chrome and is worsened by the erratic Rand/Dollar exchange rate. For all intents and purposes, that means only one party is happy while the others are getting the rough end of the stick, thus resulting in the tensions that we are currently experiencing.

harmoniously together, South Africa will never realise its full economic potential as a country. Lastly, there has not been much exposure to business on the part of the people in government. Many people in government do not have a grasp of how business works as they continue to perceive us with that persistent historical suspicion attributed to business. That has contributed to holding us back as a country. Africa is awash with opportunities that South Africa could exploit in the steel and engineering sector. If we turn to the continent, do you think Africa could be a great frontier for the South African steel and manufacturing industry? Without a doubt! We are a country with more than 50 million people, which makes us a very small country when compared to others on the continent. When you are in production, economies of scale are very important. If you have a relatively small market, you are likely to be faced with higher production costs compared to someone who massively produces 24 hours a day, like China, because there is a bigger market out there. Thus, we have long been saying that Africa is the future.

CEO 2018 Vol 17.2

LEADINGEDGE - Steel and Engineering Industries Federation of Southern Africa

Our metals and engineering sector used to export to Europe and the Americas. But the exports have drastically gone down in recent years as we have seen some of our members venture into Africa. They are exporting more into Africa and that makes sense. That we are an African country means that it is easier to access the continent. For a whole lot of reasons, there are people who have not recognised that there are enormous business opportunities on the continent for all sectors of the economy. The problem is that we have tended to look at the Middle East, Europe and America as the market, ignoring the vast opportunities that lie in our own backyard. We tend to even forget that some of these African countries enjoy higher growth rates than South Africa, albeit they have poor infrastructure. These [countries] have the potential to vastly improve their infrastructure and that is where the South African metals and engineering sector comes in. Accordingly, we have been stressing to our members that they need to refocus on Africa and look at it as a considerable market. There is more business to be done beyond our borders on the African continent. International players are already flooding the South African market, making competition tougher, but local firms have an opportunity to make it big on the continent. In fact, almost every country on the continent is a potential market in so far as improving infrastructure is concerned. We must leverage our geographical proximity and political relations in order to score business deals ahead of the Chinese who bring in their own steel and workers. With the African Free Trade Agreement, that has been mooted, we expect that doing business on the continent would be so much easier as many barriers would be eliminated. Our sector should take maximum advantages of such opportunities. Have you found that local companies that go into Africa have a preference for South African steel? Is this something that you are trying to encourage or do they use whatever they can lay their hands on? They use whatever they can lay their hands on. Although patriotism is important, not much of that exists in business. Cost matters the most in the business world. We can lobby government and local companies on the continent to buy Proudly South African steel, but if they are not competitive, then there is not much else that can be done. South African companies that are doing business on the African continent will look to source the cheapest steel that they can find. That may well be South African, but the companyâ&#x20AC;&#x2122;s aim is to ensure that its end product is competitive. They will factor such things as input costs into the equation, unless they also produce the product themselves and can supply it. Thus, it is imperative to us that we have a presence in those countries so that we can compete with whoever supplies those products in those countries.

Ultimately, what wins business and loyalty is whether a company can produce world-class products at reasonable prices and whether, or not, they are able to offer a required service. The key ingredient for local firms that go into Africa is to learn how to be competitive, learn and know a peopleâ&#x20AC;&#x2122;s culture and treat them with respect. I also think our companies should unlearn the notion that South Africa is the USA of Africa and hence they are superior to companies in other African countries. That air of superiority will always turn the other party off because humility is everything in this space as well. With regards to the future, in your own view, what and how should it be? I know exactly what the future should be. But with regards to what it will be is a different ball game altogether. In my opinion, the future should be one that sees all South Africans coming together as compatriots, working together and looking less to the government to deliver, but understanding that we are all our own liberators, to quote the former Deputy Chief Justice of South Africa, Dikgang Moseneke. The problem that South Africa has had since 1994 is that there was so much promised to the people such that there is a culture that has been inculcated in people that the government shall provide. That philosophy is wrong and the perception needs to be reversed. Instead, we should adopt a culture that says we can accomplish anything that we set our minds on, provided that we work towards it. Therefore, for me the future should be one where everybody believes in themselves and understands that s/he has the potential to make tomorrow better than what today is. In that manner, I believe that people can make a contribution to the country. South Africa is important, but it owes no one anything. We must not ask what South Africa can do for us, but what we can do for her. I would like to see a South African government that realises that it is an important stakeholder to business because it is commerce that takes the risks that rake in the revenue that is the lifeblood of government. It is in the governmentâ&#x20AC;&#x2122;s best interests for business to thrive for the reasons I have just stated. When business thrives, there are more corporate taxes and more people are employed. That means that social ills such as high rates of crime and unemployment are impacted on positively. No government can take South Africa forward if it does not embrace business and work with it as a strategic partner. However, in the same vein, we need to rope in labour. A healthy relationship among the three parties is vital for success in the future. The world does not owe South Africa anything and we should not expect anything from any country in the world. It is incumbent upon all of us that we make our country a better competitor and one that is a viable and attractive investment destination for investors. We are not there yet, but, with all hands on deck, I think it can be done and we can have the future that we envisage for ourselves.

No government can take South Africa forward if it does not embrace business and work with it as a strategic partner.

CEO 2018 Vol 17.2

Dawid Mocke Four-time World Surf Ski Champion

Colour could save your life. Wear a life jacket and bright colours when out paddling.

ethical leadership

President of Political Party emphasises the need for by Charmain Pieterse

“Honesty is a very important key to ethical leadership - it’s not all about having the title of ‘leader’. It’s being able to lead by example, which entails being truthful and honest. People should be able to tell that you are an ethical leader by the way you conduct yourself. You must walk in truth, integrity and honesty. Being honest with yourself, and respecting what belongs to others helps to develop trust, and these qualities combined produce ethical leadership.” This is the belief of Dr Kenneth Meshoe, President of the African Christian Democratic Party (ACDP) in South Africa.

CEO 2018 Vol 17.2

“A

s an ethical leader you must be an initiator,” says Meshoe. For example, if you see something that needs to be done and it’s not your job, the mere fact that you saw it first should entice you to make sure it gets done. You don’t wait for someone else to do it just because it is their responsibility.”“This brings about positive impact in an organization and in this manner you are able to empower others to be able to differentiate between what’s right from what’s wrong. In turn, you set an example for others and people are drawn to you.” The biggest challenge that the South African government and its organizations are currently facing is corruption and the looting of state and organizational resources for personal gain, he says. “South Africa has enough resources to ensure that nobody goes to bed hungry; but because of the looters and thieves, we seem to be far from an era where everybody can have something to eat before they go to bed,” continues Meshoe. It was for this reason that Meshoe founded a Christian political party back in 1993, and he has been its leader ever since. He speaks about the need for change in South African, the need

Dr Kenneth Meshoe, President of the African Christian Democratic Party (ACDP) in South Africa. Photo by Annerine Lubbe

for a Godly government that will encourage people to respect God, their neighbors and property. Respect, Meshoe believes, needs to be central in society. Those in government should first respect God, then respect themselves as leaders, voters and property. It is also important for the word ‘punishment’ to be popularized again, says Meshoe. “People should know that there are consequences for every bad decision they make. Right now in South Africa, the popular way for voters to make their voices heard is through violent protests and the destruction of property.

If you want to succeed in an area that other people have succeeded in one must humble oneself and seek their guidance. People should know that when they destroy property, then they are going to be punished for it. Sadly, in South Africa, too many people get away with criminal activities.” Advice on achieving goals Having a mentor, says this seasoned politician, is vital in achieving your goals. So is perseverance. “If you fail to achieve your goals, you need to go back and reset them if you believe that is the right thing to do,” explains Meshoe.

“In setting goals, you need to ask yourself questions like ‘Why do I want such outcomes?’ and once you have answered that question, you must be resolute. Your commitment must be unquestionable; you must be diligent, willing to work hard towards your goals. You must also be willing to listen to, and accept advice. Tell yourself that there are people who have achieved what you are still trying to achieve. “Those people can give me good advice and I must therefore be a good listener.’ ” “Our government has failed in many ways, partly because people have tackled projects without the help of mentors,” says Meshoe. “If you want to succeed in an area that other people have succeeded in, then you must humble yourself and seek their guidance.” Meshoe believes that even leaders need mentors, because there is always something more to learn and to achieve. We all have strengths and weaknesses. “A man like Donald Trump also has many weaknesses, but a leader must be able and willing to walk a path alone in pursuit of his convictions, just as Trump does,” says Meshoe. “A leader must not rely totally on the support from others. A leader must be like a living fish, because a living fish will always go against the stream, but a dead one will always follow the stream. Good leaders do not always consider what people say and think, but they will do what they know to be right in line with their convictions.”

CEO 2018 Vol 17.2

ONPOINT

n where one

story ends, another begins!

c the

KING

and

By Terry Owen

I’m sure master composers Rodgers and Hammerstein would have given me the green light to use the title of one of their huge musical successes to describe the relationship of Jasco’s outgoing and incoming CEOs. There’s no better way of describing Pete da Silva and Mark van Vuuren. They are providing new definitions of “smart” for this tech-and-solutions based listed company. People, parts, and propriety is the essence and motivator here.

CEO 2018 Vol 17.2

A n r b q K OQ X p f S V hC t u N K

Mark van Vuuren, new CEO as from June

ONPOINT

Pete da Silva, Current CEO and leader since 2011

G H

from that giant, and that was simply, yet profoundly, to reinvent yourself every five years to ward off becoming irrelevant. “If you don’t do this you simply won’t survive,” says Da Silva. “Playing in the space we inhabit can be lugubrious at worst and salubrious at best, depending which exit you take at the roundabout, or not dithering at the fork in the road. Being lugubrious will be your downfall, as stagnant and unteachable; being salubrious will see you exalting, but also wary and forever cognisant of the nature of your particular business.” Van Vuuren agrees, being of the same nature and cut from the same cloth. It is a joy to interview these men who clearly speak with one voice but whose unique individual traits are at once recognisable and resilient. The effort, then, becomes Within the swirling sphere of the IoT (The Internet clearly laconic and perfunctory – a minimum effort is required to express of Things), the new software revolution demanded everything in a few words. This is the new methods of client-supplier performance. heart and soul of being ‘on the same wavelength’. Often yearned for, seldom attained. And used to masterful effect. become the go-to company for those investing in the smart Da Silva reminds me that their current premises used technologies space. to house Spescom, which was acquired by Jasco. When he Current CEO and leader since 2011, Pete da Silva is the took over as CEO, Jasco then was involved in a big transition epitome of being solicitous, and this capability has seen him and he was asked by the board to oversee the merger. They become the harbinger of trends to come. Fellow technology differed in that Spescom focused more on the enterprise and solutions whisperer Mark van Vuuren and Pete have been telecommunications business, with Jasco being more on the allied directly and indirectly for many years. It is fit for purpose, carrier side. Naturally, then, there were similarities, but they then, he takes over the reins of Jasco when Da Silva vacates needed to be honed and sharpened at the anvil to become the his position at the end of June. Not that Da Silva is going far – Jasco as it is today. This was the task facing Da Silva and his team, he will remain on the board of the listed company. and one which they fastidiously shaped, as if to the manor born. Before joining Jasco, both men had garnered a legacy in the “Luckily, some of the good Spescom people remained smart company business with Siemens playing an influential role with us and played a vital role in the restructuring and in both men’s backgrounds. They learned an invaluable lesson repositioning of the company,” says Da Silva. f you had to look at the annual reports of Jasco circa 1990 and 2017, you would probably be thinking you are reading about two different companies. And, in essence, you are. Knowing that the company is primarily positioned in the telecoms, IT, and energy sectors, this is inevitable. Change in these industries is as certain as night and day. The wheel of technology spins ever faster and waits for no man. Or rather, will wait for those who have dedicated maximum time and energy to keep pace. These are extraordinary people. Jasco is an extraordinary company. Not only has it kept pace, but it has ensured that it stays a couple of steps ahead and in this endeavor; it has

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CEO 2018 Vol 17.2

A n r b q K OQ X p f S V hC t u N K

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mere installation of technology. We’ve changed from simply being product specialists to becoming business specialists. For instance, if our client is a bank, we have to understand the entire banking process to offer strategic planning with our technology.” They say what they must do is offer “immersive satisfaction” to the clients, going beyond the mere facile and circumspect to being expanding repositories of information. They now offer more than mere caches of hopefulness, although this is part of it. The expanded repertoire is resplendent with potential and satisfaction. This required a great deal of retrospection to correct negative correlations. “In the past we concentrated a good deal on manufacturing of towers and cables,” says Van Vuuren. “We don’t do that anymore but will rather outsource those functions. Jasco is no longer a low-manufacture supplier. We have swopped that by increasing our intellectual property, offering integrated solutions. For clients such as RAM, we have introduced RFID tags as part of a business plan for the City of Cape Town, which is working exceedingly well. They have upped productivity excessively and there is a grateful community at hand to welcome that wholeheartedly.” “We’re adding value to businesses, not just pushing boxes,” says Da Silva. “With evolving ways of doing business, we have to be abreast of what actually is evolving in the client’s space as well as keeping abreast of what’s happening on our side. It’s a tough game, but it’s exciting, and definitely not for the faint-hearted.” In this regard, Jasco has become deeply involved in the booming FTTH business, a natural progression as it is in the telecoms business, and as such has required Reflex Technologies, a strong player in that field. “You have to begin to score as a differentiator and as a disruptor of note, otherwise you will fail in your mission,” says Da Silva. “As such, we are fully engaged with CFOs, COOs, CEOs and the entire C-Suite to effect positive and meaningful changes for our clients.” This is providing great dividends for the company, as is the drive to employ and retain the right people. “What will differentiate us significantly in the marketplace is becoming the employer of choice, and that is something we are on track to accomplish,” concludes Van Vuuren. “This is all part of the broader picture of every end point having intelligence. People, parts, and propriety. That’s our motto of having the best offer in the business.” No quiescence here then. Au Contraire, if passion be the food of power, play on!

He says they thought they had emerged from the 2008 recession but sadly, this was not so. “I don’t think that we’re out of it yet,” he says grimly. “We’re still trying to climb out of it, but at least we’ve thrown away the spade! You know, speaking of hauling ourselves out of things, there is the lingering effects of the Soccer World Cup euphoria. South Africa was the flavor of the year, and there was a lot of spend being ploughed into infrastructure. There were, however, and still are, looming black clouds around the economy. The anomaly of that euphoria clings to us still. “It’s a tough situation to be in, but we developed a plan. Every time Mark and I looked at a business plan we figured that some drastic re-calculating was necessary, with the profit being halved. “In 2013, we put together a business plan for three years. We had some very challenging issues and the economy did not help at all. The challenge we were facing was like this manifestation: I’ve yet to see a business plan fail in Xcel. In reality, it’s a somewhat different matter.” Van Vuuren says that South Africa falls prey to the “lag effect”, so we are playing catch-up long after the rest of the world is up and moving again. “We felt the recession a lot longer than the rest of the world,” he says. They concur that in the telecoms sector, voice revenues were starting to decline, and this was leaving them truncated in the efforts to reinvent the company. “Everyone had bandwidth demands, and the big installed revenue base of the telecoms needed new revenue streams,” says Van Vuuren. “This impacted heavily on business. The technology wheel is spinning faster and faster. We have to constantly evolve with the phenomenon, so it’s a big challenge for us.” He says that with this mind, and with the aim of vivifying the business, they began to become more like consultants hired by clients to solve problems. Within the swirling sphere of the IoT (The Internet of Things), the new software revolution demanded new methods of client-supplier performance. It’s about professional services above all else. “In the past, being a technology provider, we would educate the client on products and services,” says Da Silva. “Today, due to the massive amount of information available, the clients know as much as you do. They also need more than was provided in the past. Our way of doing business has changed dramatically and we now engage with clients on a deeper level, detailing strategies ensuring greater productivity and ROI.” “We have become system integrators,” says Van Vuuren. “We have to help clients solve problems that go beyond the

Before joining Jasco, both men had garnered a legacy in the smart company business with Siemens playing an influential role in both men’s backgrounds.

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STATEYOURCASE - Cranefield College

Getting educated for

Industry 4.0

Cranefield College educates people to reach higher levels of organisational leadership, management and governance required for transition into the new world economic order of the Fourth Industrial Revolution.

efore and during the emergent Fourth Industrial Revolution (Industry 4.0) economy, Cranefield’s staff conducted extensive research and published ground-breaking articles on the subject globally, establishing the college as an educational leader in this field. According to Professor Pieter Steyn, the Principal at Cranefield College, Industry 4.0 is characterised by a range of new technologies, which are fusing the physical, digital and biological worlds, increasing digitisation and interconnection of products, value chains and business models. “The world has now moved into a new economic dispensation and we’ve been preparing for it for a long, long time in terms of the research we’ve done over the years. Both of us saw it coming,” Prof. Steyn says, referencing his colleague, Professor Brane Semolic from the University of Maribor in Slovenia, founder of the Lens Living Lab research organisation based in the European Union and an external examiner at Cranefield. Prof. Semolic is also the past Chairperson of the Research Management Board of the Global International Project Management Association (IPMA) on which both of them served for many years.

How their careers developed over time It was during Prof. Steyn’s apprenticeship to become an artisan that he learnt about the importance of human relations— understanding people, their behaviours and relationships. He holds a BSc Engineering, MBA and Doctor of Commerce in business economics degrees. Prof. Semolic started his career in a similar fashion as his colleague. “All this knowledge you gain when you start from the shop floor where you are exposed to the technological processes, and then to understand the business and managerial processes, enables you to understand the importance of leadership”. “Grasping this and how to create value for all involved parties need to be harmonised like an orchestra—it’s crucial,” says Prof. Semolic who is an expert in managing Industry 4.0 virtual networks of partner organisations. Academia at Cranefield College The college offers programmes specifically designed to serve the organisational leadership, management and governance needs of the Industry 4.0 economy where structures are moving more and more cross-functional. All their academic programmes are available to students nationwide and globally. A Bachelor of Business Administration is currently in the accreditation process.

CEO 2018 Vol 17.2

Professor Pieter Steyn, Principal

Cranefield also offers a host of short courses. “We’ve introduced what we call technology-enhanced distance learning, that’s our whole business model, and that means we brought a lot of flexibility and agility into our teaching. Although our mode of delivery is distance learning, we conduct classes at our auditorium in Midrand that are also streamed live online on the Internet the world over. “Moreover, our classes that are streamed live online are also recorded and stored in the cloud for the convenience of students who missed the live classes, or those who wish to attend it again. They can access the recordings of classes at any time via Cranefield’s high-tech learning management system. “We practice what we preach,” Prof. Steyn enthuses. He adds that all the college’s academic programmes and courses focus on achieving organisational value chain performance excellence through programme-managed cross-functional and inter-organisational supply chain and project portfolios. These ensure effective and efficient differentiation, integration and collaboration of work generally shaped as virtual networks of partners, supported by transformational leadership. Embracing the revolution As innovation increases and technology becomes more advanced, many people fear job loss due to automation. However, Professors Steyn and Semolic believe in the exact opposite. Society will change and adapt, but while some professions or jobs will become obsolete, new ones will emerge through appropriate education, training and experience. “Organisations will have to transform as we move into the future, they have no choice, and then as I said, the mindsets of people also need to change to reflect the new ways of doing things,” Prof. Steyn concludes.

GET EDUCATED FOR INDUSTRY 4.0 APPLY WHAT YOU LEARN TODAY IN YOUR CAREER TOMORROW Cranefield's courses are designed to serve organisational leadership, management and governance needs of the Industry 4.0 economy. Learn to achieve value chain performance excellence through programme-managing cross-functional and inter-organisational supply chain and project activities in virtual networks of partners. The mode of delivery is live online technology-enhanced distance learning.

New Enrolments Each Quarter PhD in Commerce and Administration Master's Degree in Programme Management Postgraduate Diploma in Programme Management Advanced Diploma in Project Management Advanced Certificate in Project Management Short Courses Continuing Professional Development (CPD) Short Courses

FOR MORE INFORMATION ABOUT OUR QUALIFICATIONS Visit: www.cranefield.ac.za | www.cranefieldacademy.com (short courses) Registered with the Department of Education as a Private Higher Education Institution under the Higher Education Act, 1997, Registration Certificate No. 2000/HE 07/010.

CEO 2018 Vol 17.2

H ET C ONPOINT

Leadership and

in the African

context

The focus of this article is on ethics. As an African, born and bred in this beautiful, but complex continent a few decades ago, I regard myself as experienced enough to write in my personal capacity about ethical leadership within the African context.

o set the tone for this article - in simplistic terms ethics refers to social behaviour, whereas morals define personal character. This is also relevant to political leadership. In creating a functional society, ethical leadership is of a high priority because it changes the landscape of the political debate by bringing moral standards into the equation. As such, it breaks the vicious cycle of dictatorship, violence, crime, self-interest and injustice – to name but a few. History teaches us valuable lessons when it comes to ideal leadership models. We should learn from the mistakes made by other countries. Africa is a complex continent with a whole lot of dynamics. Africa has unique complexities which is only relevant to the continent. With its diverse landscapes, tribal divisiveness, wealth inequalities, abject poverty, war, famine, massive unemployment, entitlement mentality and in many cases, autocratic dictatorship and corrupt leadership, we are looking at a situation ready to implode. Sadly, the general perception of Africa is one of a Totalitarian continent ruled by autocratic men who pay only lip service to the wishes of the people who elected them into power. The majority of people think of Africa as primitive, uneducated, and not as advanced as the rest of the world.

CEO 2018 Vol 17.2

Autocratic African leaders have clearly revealed over decades what transpires when a leader with no moral standards is put at the helm of leading a country. No wonder Google has compiled a list of the “Top Ten Evil African leaders”. The list includes Gerda Potgieter, Managing leaders of Nigeria, Central Editor of a not-for-profit African Republic, Guinea, Christian lifestyle magazine Equatorial Guinea, Libya, Sudan, Liberia, Democratic Public of Congo, Uganda, and of course Zimbabwe. I can still (with nostalgia) remember a time, in my early teens, when Zimbabwe was called Rhodesia. We then saw the country flourishing on many levels and providing food to other African countries! What this country (and especially its people) is going through today is a direct impact of unethical leadership in its worst form! But, alas, some of our own

ONPOINT

political leaders still honour Mugabe and his work as President of this once-flourishing nation. This should be a red flag! South African citizens should do everything in their power to avoid our country from being added to this list of evil leaders. Good governance is most probably gaining ground in Africa as a whole, and definitely in South Africa, but, at too slow a pace. Ethical leadership can speed up the process. Let’s take a look at a practical example to demonstrate current ethical behaviour within the South African political arena. Government officials, including members of parliament, are expected to declare gifts that they have received for a certain period. This is an effort to monitor the presence of corruption and fraud in governance, amongst others. Declaring gifts is merely an action based on moral principles of the declarer. It may seem like a small thing, but indeed it is not. On June 6 Business Day newspaper reported: “While MPs were showered with expensive gifts from companies and their foreign counterparts, that was not the case for ACDP leader Kenneth Meshoe”. (ACDP stands for African Christian Democratic Party). Business Day then mentioned the four “gifts” he received which were all gifts from his wife and children. The other political leaders, which included the President of the country, declared a whole list of gifts worth thousands of Rands, and the EFF leader, not surprisingly, declared no gifts received at all. This is probably a good example to highlight when demonstrating ethical leadership, or the lack thereof in most of the above cases. When a leader feels obliged to declare gifts from family members to the public, then there is no doubt in my mind

that such a leader has high moral principles and demonstrates an ethical leadership style. Whilst Dr Meshoe’s high moral values prompted him to declare personal gifts from close family members openly, his ethical leadership style makes provision for him also to ensure that those people he serve (and do not know personally) are not impacted by his actions. This refreshing breath of ethical behaviour (and this is not the first time he displayed ethical behaviour) gives one hope that all is not lost in our country! I think that it is safe to say that the majority of people in our country would know instinctively right from wrong. Whether we look to the Bible for direction (as Kenneth Meshoe does) or to legislative laws and policies, most of the time in general life we would know what is wrong and what can be regarded as appropriate behaviour. Ethical leadership is a leadership style that is based on one’s values and respect for others despite religious, cultural, educational, race or any other differences. So, what does ethical leadership entail? The answer is quite simple: As a historic figure Jesus was the personification of ethical leadership. No one can refute His leadership. Thousands of years after His death, He is still the role model of ethical behaviour for millions of followers in our country and across the globe; and the numbers are increasing by the minute. The Leadership model He demonstrated in His time is still relevant to modern times – even more so with the many challenges that we have to deal with today. Following this example, in a nutshell, the leadership style that we need in this country, now more than ever, is a leadership style of Servanthood, and not position, entitlement or status. We need a leader who will put his personal needs aside for the greater good of the country and those he swore to serve. Unfortunately the unethical behaviour of African leaders in general tends to lead to corruption, fraud, mismanagement of taxpayers’ funds, mismanagement of resources in general, Xenophobia, senseless killings of innocent people, greed and destruction in general. South Africa is also currently paying dearly for our wrong choices when it comes to choosing our leaders - and we can no longer afford to allow unethical leaders to rule the country and take us further down the road of destruction. It is no secret that our political leaders, over a wide spectrum, have disappointed those of us who still value ethics and who would want to see the country change for the better. But it is not all loom and gloom. Thumbs up for a political leader like Dr Meshoe who has raised our hopes and has demonstrated through his ethical behaviour that all is not lost for South Africa. Gerda Potgieter has almost thirty years’ experience in local government and is the Managing Editor of a not-for-profit Christian lifestyle magazine, which is a ministry. She has a Master’s Degree and a passion for communications and outreach and was a finalist in the Africa’s Most Influential Women in Business and Government Award in 2012.

CEO 2018 Vol 17.2

As our a alw ys ld hou views s nder nu be take ent advisem

what’sHOTorNOT

We share brief perspectives with you on items that we think are worthy of your consideration.

Livescribe Echo Smartpen records everything you pen

Webcam solves technical glitches affecting Skype

Business leaders are active people with many tasks at hand and are required to travel on occasion to meet with their clients. Logitech Brio Webcam comes to the rescue by reducing unnecessary travel costs. It offers business people an exceptional colour and voice quality for business videoconferencing with no technical glitches making it easier for them to connect.

Too busy for doctor’s checkups? A lifestyle gadget like the Jawbone UP fitness tracker is essentially designed for those who need to monitor their physical health and wellness. It is a wristband with a device that once activated, serves as your regular doctor’s visit by tracing your patterns of wellness.

Get a Jawbone UP Fitness Tracker

MacBook Pro minimises disability challenges in the workplace Business-minded individuals are often limited by the state of their disability - but no longer .The latest Apple MacBook Pro gadget is accessible for everyone living with or without a disability. It includes features that offer support for vision, hearing, physical and motor skills. It is fast and efficient and therefore highly recommended for individuals with disabilties.

Tired of misplacing or losing your important notes? The Livescribe Echo Pen functions as an audio recorder and records all the information written down. For example, when in between meetings this pen can remind you of what was said. It is also good for referral when going through any notes made.

Wocket Smart Wallet takes all your cards and reduces it to just one Wocket Smart Wallet helps you to lighten your wallet by turning all your cards into one smart card for any transaction. It is the world’s first technological wallet and is safely protected by bio-metric security. This smart wallet also reduces the risks of being scammed since it has been specifically designed for individuals, which is why nobody else can to use it.

PRETTY. DEADLY. When Chinese Lanterns, also known as Sky Lanterns, are released from beaches, they are often mistaken foremergency distress flares. NSRI volunteers then launch rescue boats and spend hours looking for people in difficulty.

Chinese Lanterns are also harmful to the environment and are a fire hazard.

GREEN BUILDING... GREEN CLEANING... GREEN WASHING...

In today’s facilities management (FM) market, achieving Green Building Status has become vital. According to Matt Sena’s Green Industry Analysis 2017; “Green industry practices not only enjoy favorable public sentiment and the psychic income of a lower carbon footprint, but increased cost savings, supportive government policies, and ever-increasing profitability as well.” In an attempt to benefit human, animal and environmental health, many companies have invested in the design, construction or refurbishment of their buildings. To do this they have done everything from updating the types of bricks and cement used, to the functioning of their cooling and heating systems.

owever, despite the amount of capital that has been invested into creating a clean and healthy work structure, using green building practices, many companies are unaware of what type of cleaning and hygiene products they or their contractors are using, and whether or not these cleaning products meet the Green Star eco profile. Common cleaning products consist of petrochemicals. These products emit dangerous Volatile organic compounds (VOCs), which have a proven negative impact on the environment (and on human health). According to the Environmental Protection Agency’s Office of Research and Development’s “Total Exposure Assessment Methodology (TEAM) Study” (Volumes I through IV, completed in 1985); “TEAM studies indicated... they can expose themselves and others to very high pollutant levels, and elevated concentrations can persist in the air long after the (cleaning) activity is completed.” Further, these chemicals have a negative impact on waterways as well as on human health with conditions such as contact dermatitis and the triggering of asthma attacks. Petrochemicals are also known to bring about sick building syndrome. Using these cleaning products will decrease a building’s GBCSA status. “However, this status can easily be increased by using cleaning products that meet the Green Star eco Profile,” confirms John Coetzee, CEO at Green Worx Cleaning Solutions “After six months of using truly green cleaning products, companies can qualify for 3.5 points towards their next GBCSA assessment. Companies that use cleaning products that meet the Green star eco

Profile will inevitably benefit the health of their building, staff, visitors and above all the environment.” Health and environmental benefits are not the only reasons why green cleaning products are a better option. “Switching to these products can reportedly reduce the volume of cleaning products by as much as 50 percent and reduce the acquisition cost of cleaning products by 30 to 50 percent,” adds Coetzee. “This affords companies effective cleaning solutions at less risk and lower costs. The increase in health and safety has the potential of reducing staff absenteeism and job injuries, as well as increasing alertness, resulting in better job performance.” Statistically Green Worx Cleaning Solutions Green Cleaning products offer: a 60 percent lifetime cost savings for mops; 95 percent reduction in chemical costs associated with mopping tasks; a saving of 638 hours per year for each worker or approximately R103 477,50 in wages; and a 46 percent reduction in quaternary ammonium chloride purchases. “The typical cost saving and volume of chemical reduction with these products have been measured at 28 percent reduction in products used (liter/Kilogram) and 30 percent cost reduction for a Five Star Boutique Hotel,” confirms Coetzee. “A Six Star Green Building Accredited Hotel will experience 46,4 percent reduction in products used and 44,7 percent cost reduction, while a household of four people will enjoy a 63,4 percent reduction in products used and 51 percent cost reduction.” It is not necessarily enough to be a green building, companies in today’s FM market need to ensure that their buildings are sustainable as well. A green building is often not a sustainable building, yet a sustainable building is always a green building. A sustainable building has no impact on the environment while a green building focuses on incremental steps to solve known and measurable problems with current practice. “Unfortunately, many companies today are not really sustainable and end up simply paying lip service to the concept of being green - and are often unwittingly green washing,” concludes Coetzee. “Companies that are cleaning green are effectively working towards creating an environment that is green and sustainable while benefiting from the numerous health advantages and unimaginable cost savings.”

CEO 2018 Vol 17.2

SPOTLIGHT

Financial Success by Charmain Pieterse

for future entrepreneurs

Vibrant, sincere, passionate and extremely hard working; these are the words that so accurately encapsulate Nothemba Gqiba who is the Head of Marketing and Communications Department at sefa (Small Enterprise Finance Agency).

Nothemba Gqiba, Head of Marketing and Communications Department at sefa (Small Enterprise Finance Agency).

CEO 2018 Vol 17.2

“M

y role entails mainly business development and stakeholder engagement,” she explains. “However, being in this environment permits me a great deal of opportunities to identify possible synergies and relationships with other institutions that are like-minded to sefa. My role is no longer managing the brand internally, but taking the brand out there, and I have a helping hand do to such. I position the brand by seeking organisations that want to form part of the entrepreneurial and SMME ecosystem. We find areas of sefa was formed in 2012 after the merger of convergence with those organisations and try to build SAMAF (South African Macro Index Fund), and support the industry with the necessary services in order to create ease of access to funding .” Khula Finance Enterprise and the Industrial This sounds like a busy job, however it does not seem Development Corporation (IDC ) small to be the case with Gqiba. Internally she manages a team business loan book. of marketing specialists, someone in branding, in media, stakeholder engagements and the call centre. “I manage everything that has to do with the sefa image, both externally and internally, which is the core team I manage,” enthuses Gqiba. “I enjoy sefa Today every single minute of my day and it never feels like a day at work.” Gqiba reflects on the last six years and adds that sefa is becoming stronger and more visible as a brand and its products are This role may be enough to exhaust many people, however known throughout the country. sefa tries very hard to understand not Gqiba, her job invigorates her, as she finds gratification in the market it is operating in and its expectation, however, without assisting and creating lasting value in the lives of entrepreneurs . forgetting that the needs evolve with time. The agency is more sefa was formed in 2012 after the merger of samaf (South African focused on the needs of the previously disadvantaged group, Macro Apex Fund), Khula Finance Enterprise and the Industrial which is the primary group they target. This includes women, the Development Corporation (IDC ) small business funding activities. youth, people with disabilities and individuals living in rural areas. sefa is mandated to provide SMMEs and Cooperatives with “sefa now knows how to better service them and their specific financial support and thus contribute towards job creation and needs,” Gqiba emphasizes. economic growth. The agency gives business loans to SMMEs and “We are not quite there yet, however we are constantly Cooperatives from R500 to R5-million. sefa was formed in attempt trying to improve on both the products and services. Annually, to address the market failure where SMMEs predominantly from through a customer survey as the Marketing and Communications previously disadvantaged backgrounds were and still are not able department, we collect customer insights in order to be in touch to access funding from commercial banks due to numerous sociowith the requirements of our target market. We take the comments political reasons. The agency’s ultimate objective is to catalyse the and recommendations very seriously and try to implement the development, growth and sustainability of small businesses and necessary changes where possible however, not everything can facilitate job creation opportunities. be implemented immediately as some recommendations have Listening to her talk about her role and the passion she budget implications. ” exudes, one quickly wonders whether she has experienced any As a development financial institution, sefa embraces the career challenges over the last few years. “I’m going on to my 11th opportunity to help start-up business as it is common knowledge year within the development finance sector, more specifically the how difficult it is to acquire a loan from the bank. The requirements funding of SMMEs and Cooperatives,”Gqiba states. “I must confess are clear and most critical for a start-up business is a viable business that as much as I thrive in challenging environments there were plan. sefa offers a bouquet of finance solutions to SMMEs and times when I felt as if I specialised in making wrong career choices. I Cooperatives who are not able to access finance through private often asked myself why I’ve always found myself having to start and banks. This is done directly, where an entrepreneur can access build new development finance institution brands from nothing. It from R50 000 to R5 million through sefa’s national branch network. started with samaf and then sefa. Eleven years later, I realised how There are also strategic partnerships that are forged with various much of a blessing that has been for me even though it was not institutions that have high community presence. With all the always easy, but it is possible. I always reminded myself of one of Tata financial assistance that is out in the market, it does not guarantee Nelson Mandela’s quotes: ‘It always seems impossible until it’s done’. success to all the entrepreneurs as it requires more than funding. What I thought were challenges were actually blessings.”

CEO 2018 Vol 17.2

SPOTLIGHT

“Looking at the youth entrepreneurs, I can safely say that there has been a noticeable growth in numbers,” says Gqiba. “This can be attributed to a collective effort by government and its various agencies where there has been a concerted effort to encourage our young people to be innovative and entrepreneurial. When it comes to these young starters, they are now more confident and are charging forward with their innovative ideas to claim the future.” There is still much to be done to improve on the financial solutions offered to young people. “Then there are women, there is a big drive to re-look at the approach offered to which women, how they interact and consume financial products as this varies to that of men,” highlights Gqiba. “Women are beginning to speak up and demand recognition as a homogenous group that has the ability to drive the economy and hence they should be serviced and supported in a unique manner that is infused into their lifestyles. Women no longer want to be limited to retail type of businesses, they now want to be in big industries like construction, mining and manufacturing; they are ready to take big risks that are ordinarily reserved for their male counterparts. Development finance institutions need to offer value propositions that are tailor-made for women and their psychographics.” sefa is the first national development institution to offer a product that is targeted at entrepreneurs with disability. This product is a complete testimony to sefa’s commitment to the previously disadvantaged people of South Africa. An African approach Gqiba was questioned about sefa’s infiltration into Africa and how the institution is performing in this regard. “We are getting a lot of encouragement around Africa trade,” she states. “The South African government is driving the Africa trade at many levels. The opportunities are massive in Africa sefa is for Africans. Intra-Africa trade is becoming definitely one of the key drivers of our continent’s economy as it stronger is giving SMMEs new markets. and more The encouraging factor for me visible as a about intra-Africa trade is the skills exchange. South Africans brand. SMMEs can learn immensely from our fellow brothers and sisters as trade and small business opportunities have only opened up in the past two decades for a majority of people.

From sefa, intra-Africa trade is encouraged, however for the businesses to be funded it has to be registered and operated within the South African borders and then exported outside the country.” Views on entrepreneurship In my experience, I have come across many entrepreneurs who all had a story regarding what drove them to this path. I then reduced the different scenarios into two main categories: those who are driven by lack of employment and had to survive and then those that have an innate drive to find long lasting solutions to problems, be self-employed and create jobs. Advice for entrepreneurs  Believe in your vision (business idea) because if you do not – no one will  Start small and grow big  Your mindset must be constantly positive  Understand that rejection and challenges are part of growth  Do not be complacent, continue to improve your idea  Entrepreneurship is not luck, but hard work Final Thoughts According to Gqiba, in South Africa we still have a high business failure rate as most entrepreneurs fail before their third venture’s birthday. Many reasons are sighted for this discouraging state of affairs, including issues such as lack of business management skills, lack of financial skills, limited market knowledge, lack of innovative ideas and many others. All these are challenges and socio-political issues that our country needs to address. Entrepreneurship and business skills are mainly at a very basic level and for most micro-businesses it is almost impossible to graduate to the next level. Strategic collaborative efforts between government and the private sector are critical as a solution to this situation. “Our education system has a major role to play by introducing learners to entrepreneurship much earlier in life,” Gqiba concludes. “This will allow children to consciously choose entrepreneurship as a career choice rather than find themselves being forced by circumstances and not have all the required tools to navigate the space. “I am very proud of the strides that we are making as a country in the space of SMME and Cooperatives development. The numbers are not very high thus far and perhaps there is not enough representation in all the key sectors, however positive strides are being taken and there is commitment to support and grow SMMEs and Cooperatives nationally. The government has implemented the 30% budget set aside to support small businesses. This is definitely a step in the right direction that will ensure that the sector grows.” Entrepreneurs need to take advantage of all the opportunities in the market that are aimed at improving their business. The future looks positive for entrepreneurs in South Africa.

SPOTLIGHT

Wildlife Ranching: by Abigail Moyo

Triumph for tourism & sustainable wildlife in

South Africa

Adri Kitshoff-Botha, Chief Executive Officer of Wildlife Ranching South Africa

great leader’ is an aspiring expression that is evident when defining who Adri Kitshoff-Botha, Chief Executive Officer of Wildlife Ranching South Africa is. “I entered the wildlife industry back in 2001 by taking a position with the KwaZulu-Natal Hunters & Conservation Association (KZN Hunters),” she explains. “It was only later, as I progressed in my career, that I realised that hunting is only one of the four pillars of the bigger wildlife industry. The other three are game breeding, ecotourism and production of game products.” KZN Hunters was an affiliate member of the Confederation of Hunting Associations of South Africa (CHASA), an umbrella body for hunting associations, mainly for resident South African hunters. “As the representative of KZN Hunters in 2007, I was elected as the first female CHASA Exco member ever – in

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It is no secret that nowadays women are capable of breaking down the so called “concrete walls” in business and become executives in male dominated sectors. The CEO of Lockheed Martin, Marilyn Hewson once said, “Good leaders organise and align people around what the team needs to do. Great leaders motivate and inspire people with why they are doing it. That is purpose. And that is the key to achieving something truly transformational.” the capacity of vice-chairperson,” she enthuses. “Having served on various industry and government forums representing KZN Hunters and CHASA, I enjoyed considerable exposure to, and learned very much about the bigger wildlife industry. When the Professional Hunters’ Association of South Africa (PHASA) approached me during 2009, I realised that it was the obvious next step in the ladder and joined PHASA as CEO early in 2010. Whereas CHASA and its associations focused on South African hunters, PHASA focused on the professional hunting industry, in other words international hunting tourism. When I became aware of Wildlife Ranching South Africa (WRSA) advertising a position, it made so much sense that I applied for the position and took the appointment as CEO in November 2015. To my mind, I

“With climate changes, and increasing arid areas in South Africa, I believe that wildlife ranching will still grow and develop in future.”

have now completed the circle of my career having served in management positions of three sectors dealing with both the consumers (local and international hunters) and suppliers (wildlife ranchers).” WRSA is a registered, non-profit company, acknowledged by government and stakeholders as an organisation representing the national and international interests of the wildlife ranching industry. This relates to sustainable breeding, conservation, production and marketing of wildlife in South Africa. WRSA constitutes the largest collective of more than 2000 commercial wildlife ranchers (landowners), businesses and individuals with an interest in commercial wildlife ranching. Wildlife ranchers conduct their activities from millions of hectares of agricultural property dispersed throughout South Africa.”

wildlife ranching is an investment opportunity of choice. The wildlife industry can only achieve this if all sectors and government work together and if we have enabling legislation that does not make it challenging to operate, especially for new entrants.” WRSA’s key strategic focus areas include amongst others to stimulate growth and create demand, working together with all stakeholders and especially the South African government, to ensure future sustainability and success of the industry. Another WRSA key strategic focus area is to influence legislation to eliminate blockages and/or barriers and to enable the wildlife economy to succeed.

Seeking government support We all strive towards achieving the highest success in everything we turn our hands to. With Kitshoff-Botha too, it has always been the case throughout her career. “I really believe in this wonderful product and comparative advantage that South Africa has in wildlife, in private ownership and in the success that private ownership has displayed in our country. We have been viewed as a successful model worldwide for what we have achieved. And I would like to add that I am truly passionate about this unique industry,” she explains. WRSA as an organisation represents the national and international interests of the wildlife industry and has set quite a number of inspiring goals and visions for the greater benefit of South Africa. Kitshoff-Botha goes on to explain the vision of WRSA, which is to create a wave of growth and prosperity in the wildlife industry, by leveraging their unique natural strengths for the benefit of all South Africans. “One of our goals is for all sectors within the wildlife industry and government to align their individual goals with the bigger wildlife industry and value chain,” KitshoffBotha goes on to say. “We must ensure that South Africa is the preferred hunting and tourism destination and

Challenges Kitshoff-Botha experienced “I think the challenges that I have faced in my career are mainly linked to the industry”, says Kitshoff-Botha. “So, whilst I was in the hunting sector the challenge was to carry the message across about the important role that hunting plays in the conservation of wildlife and that there is a clear difference between legal and illegal hunting, and poaching. There is a vast majority of people globally who focus so much on the rights of animals that they do not know about or (want to) understand the concept of sound wildlife management.” She continues by reflecting on the successes of the South African wildlife management model, which she refers to as ‘21st century conservation’. “South Africa’s responsible and sustainable wildlife ranching model is based on the principle of free market economics, legislation allowing for private ownership of land and animals, the concept of sustainable utilisation as enshrined in our country’s constitution and significant investment from the private sector,” she says. “With 9 000+ private game ranches on almost 21million hectares of marginal land in South Africa, we have more wildlife in South Africa now than at any time during the past century.” The wildlife ranching industry has a significant impact on rural development and job creation throughout the full

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value chain. “We have two thirds more wildlife in private ownership than the entire national and provincial reserves,” says Kitshoff-Botha. “Decades ago already private landowners and government played a huge role to save some species from extinction, which includes black wildebeest, bontebok, Cape mountain zebra and rhino. “If one looks at the detrimental effect that population growth and human/wildlife conflict has on wildlife populations in some African countries where there is no private ownership of animals and/or land, it becomes evident that the South African model of private ownership of land and wildlife gives value to wildlife and therefore proves to be successful.” She also elaborates on the misunderstandings about the role that private ownership has played, more specifically on the breeding of game species. Kitshoff-Botha emphasises the importance for an organisation such as WRSA to have codes of best practices in place, providing credibility to the sector. Economy, Sustainability and Transformation initiatives Our economy is a non-negotiable priority amongst all businesses in our country. Yet a well-known means of economic growth is through tourism, which includes sustainable utilisation of wildlife. “Statistics released by the Department of Environmental Affairs show that almost 60% of international hunters come from the United States, followed by Denmark, Germany and Spain,” she explains. “So, I would say that the main foreign income by way of hunting at this stage comes from the USA.” One interesting question regarding the sustainability of natural resources received a strong response from Kitshoff-Botha where she elaborated by saying, “One has to remember that the sustainable utilisation of renewable resources, as enshrined in our country’s constitution, entails the proper management of wildlife to ensure sustainability for future generations.” WRSA eagerly awaits the publication of the latest game meat regulations which have been in the pipeline for many years now. This will allow for more game meat to be readily available to all South Africans on our supermarket shelves. The formal production of game meat will boost the biodiversity economy of South Africa whilst providing affordable and healthy protein to all.

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For WRSA, Transformation is another important key focus area. The organisation already identified the importance of transforming the industry for the better of all South Africans a few years ago. WRSA believes that the economy of wildlife ranching can unlock land reform, transformation, economic growth and empowerment for South Africa, if approached in a bold way and if handled correctly. It plays to the natural strengths of our country and presents an economic opportunity for our country where we enjoy comparative advantage. “To date, it would appear as if public private partnerships entered into by some WRSA members with emerging game farmers proved to be more successful than government initiatives,” Kitshoff-Botha highlights. Private sector and government should expand, and the models that already achieved success in private partnerships should be implemented. The correct support and funding models could result in many more successful projects. Final thoughts According to Kitshoff-Botha, wildlife ranching is unique within the agricultural sector. South Africa is an arid country and land that is not suitable for agriculture yet still lends itself perfectly to game farming. This also means that the opportunities are vast to diversify through mixed farming with wildlife and other livestock or crop. “With climate changes, and increasing arid areas in South Africa, I believe that wildlife ranching will still grow and develop in future,” she concludes. “Concurrently an organisation representing wildlife will also continue to grow.” It is crucial that South Africa is viewed as a preferred destination while also promoting wildlife ranching as an investment opportunity of choice. After all, the economy of South Africa through wildlife ranching is in safe hands.

We celebrate

LIFE

Providing high quality holistic care since 1970, Avril Elizabeth Home is a leader in the field of caring for the intellectually challenged. www.avril.org.za 011 822 22 33 aehome@mweb.co.za

QVC/2013/AEH/01

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Beauty A palatial By Charmain Pieterse

Upon entering the gates of Sun City, you are guided towards The Palace, to what appears to be the the top of a small mountain. Once you arrive at The Palace, you are welcomed by a gentleman who requests your keys and offers valet parking, along with a car wash â&#x20AC;&#x201C; impressive indeed. Your luggage is loaded and taken to your room after registering at the front desk, whereafter you are handed your room keys (which looks like a credit card). CEO 2018 Vol 17.2

ou cannot help but walk slowly as you take in the phenomenal beauty around you. The décor is beyond impressive and there are several very large statues of animals; in fact they appeared to be life-sized. Situated on the eighth floor, the highest floor in The Palace, you enter your room and immediately you are captivated by its size. It is much larger than most accommodation offerings, with twin beds, a coffee table, a side table with a notable Nespresso machine, a large flatscreen, and then the exquisite bathroom. Two sliding wooden doors unveil the large bathroom, with all the accessories you would possibly need should you have forgotten to pack an item in. There is a very quaint balcony, with an extremely beautiful view – a tiny waterfall leading into a small dam with large trees nesting several types of unique birds. The decision was made to spend the first evening indoors whilst enjoying all the comfort provided by this 5 star bedroom. Prawns and chicken salads were ordered for dinner, and let it be noted, these are not in any way small salads. They are filling enough to serve as dinner, especially when ordered in conjunction with some very tasty deserts, namely sticky toffee pudding. After making full use of the Nespresso machine, it was time for TV and then some much needed shut eye. After a very comfortable and warm evening in bed, it was time to get ready and meet with a guide at the fully refurbished Convention Centre. They are magnificent, to say the least, catering for every single need. The décor has been clearly planned and implemented, matching the requirements of each venue. After completing the site visit, we were taken to view the Presidential rooms at The Palace. Not for one second did the view of these suites prepare any of us for what we were about to see. Simply put, they are breathtaking! We were presented with the suite where President Cyril Ramaphosa usually resides. There are two bedrooms, which is much needed for a President and his bodyguards, or guests. There is a large lounge, large dining room, large bathroom, a piano, your own PC connected to the internet, and then an excessively large balcony. What really attracted me were the wooden floors throughout the suite, and even though they may creak, they add a touch of glamour to the room.

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You cannot comprehend how luxurious it must be to stay in one of these rooms, but be prepared; the price per night will knock you off your feet. After all these viewings, it was time to explore Sun City a little further – continuously amazed by all the African décor outside, especially the life-sized elephant. If you ever wanted to feel what it feels like to stand next to an elephant, this might be your only opportunity. The beautiful dams and waterfalls really create a sense of tranquillity as a result of the relaxing noise created by the water. Sun City is so large you can spend a couple of days walking through the resort to capture its true essence, and although we didn’t have the opportunity during this visit, there will always be a next time. After a long day of walking and inspecting, it was time to relax and catchup on some good conversation in our room. Once again we enjoyed the Nespresso coffee, and after being left with nothing further to say to each other, it was time to bath and relax in front of the TV. The following morning we decided to pack our belongings before heading down for a buffet breakfast. The breakfast offered is beyond phenomenal. Let your imagination run wild, as there is every type of food available. Have you ever had pork for breakfast? Have you ever had bobotie for breakfast? Have you ever had waffles and flapjacks for breakfast? These are just some of the amazing food types offered at the buffet. In fact, there are so many variations that it would be impossible to list them all. After munching on some delicious flavoured rice, pork, scrambled eggs, and waffles with cream, it was time to load our luggage and say goodbye to the magnificent Palace. My keys were handed to me, and I was surprised to find a spotless car, both on the exterior and interior. I had almost forgotten that my car would be washed and polished. Saying our goodbyes to The Palace was rather sad. We had thoroughly enjoyed ourselves and at the same time we were treated to the best of the best in every regard. To The Palace; we wish you farewell and will see you someday soon.

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Conferencing

with a difference

When you enter Sun Cityâ&#x20AC;&#x2122;s Convention Centre you are greeted with an enormous open space used for hosting conference delegates. But beyond this space what immediately grabs hold of your attention is the fine attention to detail with regards to its breathtaking architectural design and friendly staff. The Sun City Convention Centre can host all types of conferences and events, and is completely spot on with the transforming of its venues to accommodate client needs.

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EO Magazine talks with Megan Arendse, Head of Sun City Convention Centre and Events, to find out more about this magnificent space and her role in ensuring its future success by attracting high caliber conferencing events. “As Head of the Convention Centre and events on the complex, I am accountable and responsible for leading an amazing team to plan, manage and deliver all conferences, events, weddings, entertainment and golf experiences,” Megan explains. “I am also responsible for the overall client experience, with the ultimate objective of acquiring and sustaining the conference business for the complex and ensuring that we create memorable experiences for the delegates.” The Convention Centre recently underwent an entire overhaul, taking an impressive year to complete. “The strategic intention of Sun City was to adapt to market needs and we identified that the corporate and association markets were demanding a world class product offering in order to host conferences and meetings,” Megan states. “Having diverse products like team building activities, state of the art banqueting facilities, world class golf courses, after hour’s entertainment and a range of accommodation from our four hotels all on one resort gives Sun City a unique offering to host conferences and events.” To achieve this amount of success, the leader behind every decision made has to be bold, determined, passionate and inspired by conferencing. Without these qualities the convention centre would not be able to offer its clientele what it does nor would it look as astounding. “I am always inspired to partner with our clients and Professional Conference Organisor’s (PCOs) to achieve their objective of the conference/event, whether it is an Association addressing issues that affect our continent, or a themed event for a corporate celebrating their achievements,” enthuses Megan. “Providing a platform for elements like the creativity of the food and beverage product offering, décor conceptualization, seamless logistics and audiovisual solutions all contribute to an inspirational outcome.” Being in the position that she is, it is no doubt that Megan has been faced with numerous challenges – obstacles she was able to overcome. “There are challenges daily in our industry as there are many stakeholders involved in a conference or an event,” she says. “The key is to remain calm, communicate effectively and motivate team members to provide a world class service”.

The Sun City Convention Centre can host all types of conferences and events.

Did you know The Convention Centre’s exquisite Kings Ballroom can accommodate up to 1 200 delegates for a cocktail function and 800 guests for a gala dinner. The Warriors Hall Ballroom and Seers Court are also divisible dependent on the client requirements. The clients also have access to almost 20 well equipped meeting or breakaway rooms with state of the art audio-visual bespoke technology, two auditoria, a dedicated slow lounge, Splice, and a relaxing coffee shop, Stir. The Sun Arena (Superbowl) is still a popular venue for the likes of the SAMA, SAFTA events as well as religious events that can host up to 6 000 pax. The famous Valley of Waves is very popular with leisure guests and is often transformed for themed functions at “the beach” that can host up to 3 000 pax. They also often host functions at Botsalanong Boma (800 pax) and Letsatsing (170 pax) both based within the Pilansberg Game Reserve, creating an authentic African experience for clients. The Sun Park (2 000m2) and Green House which overlooks the beautiful world renowned Gary Player Golf Course (1 800m2) are permanent flexible infrastructures built around a sophisticated grid that enables swift, diverse and cost-effective events.

Looking ahead, the future of conferencing will continue to offer a unique experience that is synonymous with their brand - namely an African and diverse experience. Megan notes that technology is another critical factor as it is changing constantly. Providing systems that allows inter active Internet of Everything, and the Business Intelligence from analytics will enhance the experience. “Food and beverage adaptability will remain the future of a conference experience, to ensure that delegates network effectively and an interactive themed product offering is unique to your destination,” she concludes. “The other important element in terms of the future of conferences is the ability to convert short lead requests as the corporate market often decides months, sometimes weeks prior to the execution of the conference. It is also critical to offer clients a simple solution and product, as the future conference decision maker (as we are currently experiencing) will not want an overload of information.” The future looks bright for Sun City’s Convention Centre as they set the pace for conferencing in South Africa.

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LIFESTYLE

Blockchain & AI set to transform the driving experience By Scott Zoldi

Renting a car can be a time-consuming process. You have to go to the rental agency, wait for the attendant to fill out the leasing forms, which you must then check and sign before even getting sight of the keys. It’s a hassle and that’s even when you remember to bring along your license! We’re so used to going through this process that it’s hard to imagine there’s a better, more convenient way. But there is.

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magine being able to walk up to a car and lease it with a micro-loan that would approve your use of it for, say, an afternoon. Attached to this micro-loan would be insurance contracts, along with a history of the car’s drivers, services, MOTs and other relevant events. Once you’ve successfully rented the car, a log of your journey – including interactions with toll gates and CCTV cameras, to name a few scenarios – is automatically added to the car’s audit trail. This scenario may sound futuristic, but it is all already possible today. And it may surprise one to hear that blockchain technology is the enabler. Car rentals and auto financing are just one potential application of blockchain, but by following this example we can get a sense of how transformative blockchain can be for financial services. Recording time chains of events When you hear ‘blockchain’ one probably immediately thinks ‘Bitcoin.’ While it’s true that blockchain is the technology that underlies Bitcoin, its potential applications are far broader. In fact, worldwide spending on blockchain solutions is set to hit $2.1 billion (over R263 billion rands) this year, more than double the amount spent in 2017. As well as supporting cryptocurrencies, blockchain technology can also be used to record ‘time chains’ of events in relation to contracts, interactions and occurrences, like in the car rental scenario described above. These time chains encrypt the identities of the people and items they interact with, as the distributed blockchain creates a single, unquestionable source of truth. The range of possibilities for these auditable time chains is vast. Imagine, for example, applying them to tracking faulty components from their source to every affected vehicle. This could transform the management of safety flaws and put an end to today’s inefficient mass recalls. Data chains and AI But it isn’t just timed events that can be tracked in a blockchain. Data can be, too. A car, for example, generates thousands of interactions per year with different drivers, other cars, petrol stations, traffic lights and cameras. From these

interactions, the car builds data, along with its understanding of what’s routine, and what’s not. When you add artificial intelligence (AI) to the mix, it’s possible to draw insight from the complex webs of relationships that exist between these data event chains. For example, it becomes possible to identify periods of poor driving, minor collisions, and even opportunities to service or repair a car before certain parts break. Finally, attaching scoring to these webs, based on shifting chains and graphs, delivers remarkable predictive power. This opens up a world of possible applications: • Used cars: Using blockchain and AI to create relationship epochs that inform a buyer’s understanding of a car’s ‘past life’ would take much of the uncertainty out of buying a used vehicle. It would be much easier to understand, for example, if the car had been in an accident, the style with which previous owners had driven it, and if it had been serviced correctly. • Defensive driving: The rise of driverless cars raises a question: How much can you trust the car in front of you? Should you take another route, or change lanes? Blockchains will help drivers make smarter, more informed road safety decisions. • Insurance risk: Blockchain will help insurance companies assess and score drivers’ safety habits and aggregate risk levels. Together, blockchain technology and AI have the power to transform the driving experience of the future, as well as opening up new vistas of intelligent process management in financial services.

About the author Scott Zoldi is a Chief Analytics Officer for Fair Isaac Corporation (FICO); considered a world leader in big data and prescriptive analytics. Among the corporation’s technology advancements for business, are decision-making and optimization platforms; credit scoring for consumer and business-to-business use; cybersecurity, fraud, and financial crime prevention; as well as risk management tools. FICO’s South African offices are situated in Illovo, Sandton.

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What is Blockchain Blockchain & and Artificial ArtificialIntelligence Intelligence ultimate ultimate ‘innovations’ ‘innovations’ st of the 21 century of the 21st century Technology has basically turned out Technology has basically turned out as a vast part of our daily lives. as a vast part of our daily lives.

his is because it is advancing on a daily basis making life much easier for everyone. For example, with tools such as Blockchain and Artificial Intelligence life threatening difficulties are able to be solved. Take Artificial Intelligence as an example. It is used to help humans in areas such as medicine and care of the aged. Along with Blockchain, despite not being not wellknown to the general public, it is one of the secrets of Bitcoin’s success and value. According to Forbes, Blockchain is a public register in which transactions between two users belonging to the same network are stored in a secure, verifiable and permanent way. The primary function of a Blockchain is to certify transactions between people. In the case of bitcoin, Blockchain serves to verify the exchange of cyrptocurrency between two users.

When you add artificial intelligence (AI) to the mix, it’s possible to draw insight from the complex webs of relationships that exist between these data event chains. In turn Artificial Intelligence is the theory and development of computer systems which are able to perform tasks normally requiring humans. Intelligence such as visual perception, speech recognition, decisionmaking and translation of languages are key examples.

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Both Blockchain and Artificial Intelligence are at the margin of making technology a standing innovation of the 21st century. This is because they are rapidly becoming the main support of the human acumen. However, Artificial intelligence is instantly gaining its momentum in taking over as a main application in the Business world. For example, Senior Managers in many companies are using artificial intelligence-based strategic planning systems to assist in functions such as competitive analysis, technology deployment, and resource allocation. Artificial Intelligence is contributing heavily to management’s organisation, planning, controlling operations and will continue to do so with more frequency as programmes are refined. One of the greatest advantages of Blockchain is the high degree of security it guarantees. In fact, once a transaction is certified and saved within one of the chain blocks, it can no longer be modified or tampered with. Each block consists of a pointer that connects it to the previous block, a timestamp that certifies the time at which the event actually took place and the transaction data. On the other hand Artificial Intelligence is significant because it’s more than one technology; it’s a family of technologies. Its application potential is so wide that it learns briskly and even self replicates. Additionally, Artificial Intelligence is everywhere, leading to almost every country and company investing in it. Sources: www.forbes.com; http://www.referenceforbusiness.com

years after the Soweto uprising

The year 2018 marks exactly 42 years since the Soweto student uprising which began on the morning of June 16 1976.

outh Africa as a nation continues to commemorate the fearless youth of 1976 that took a stand and fought for better education which would enable equal access to opportunities for all the citizens. By doing so, their sacrifices will forever be engraved in the South African history. A similar incident took place about three years ago, which saw thousands and thousands of students from higher education institutions united to fight against fee increment and demanding free education for all. Despite their sacrifices and efforts, the South African youth is still faced with a variety of socio-economic challenges which negatively affect their careers. Of all the challenges, unemployment is a major concern for the youth. There are some factors which may contribute to the high rates of unemployment. How can a poor background add to the rising statistics of unemployment? A person’s background plays a role in unemployment rates, a poor background may deprive a person opportunities for instance. Having a family that cannot afford to help you further your studies increases unemployment statistics which then results in young people making a living from crime-related activities because they have not acquired the necessary skills and knowledge to get jobs. The rise of teenage pregnancy is often caused by the type of an environment or background we come from; hence you will find that a young girl will be forced to drop out of school to look after a child, adding to unemployment. And lastly, not having a role model or someone in the family or community to look up to, someone who has done well for themselves, this sets a bad example and normalizes unemployment.

Unemployed Graduates We are all familiar with the phrase “education is a key to success” however, that is not often the case. South Africa has a high number of unemployed graduates who are discouraged by the labor market. However, many question themselves, “if companies are open on a daily basis but with no vacancies, how do you even begin to start a career?” An answer to this may be that there’s a lack of experience needed to fill job openings thus preventing them from gaining employment. Universities should try and implement strategies on how to provide their students with a lot of experiential learning rather than theory-based education because experience is fundamental when applying for jobs. In addition to the above, South African President Cryil Ramaphosa has responded to the high unemployment crisis in the country earlier this year. He launched an initiative called Youth Employment Service which brought together business, labour, civil society and government aiming at bringing change to the lives of young South Africans across the country. The YES initiative aims to create about one million job internships over three years, targeting mainly black South Africans between the ages of 18 and 35. Going forward it will be interesting to see how this pans out over the long term and if it will have a positive effect on unemployment rates. Sources: www.ewn.co.za; www.way.org.my; www.news24.com

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LIFESTYLE

Drought disaster: Natural or man-made? By Andy Camphausen

The definition of drought in the context of water according to the Oxford English Dictionary, “A prolonged period of abnormally low rainfall, leading to a shortage of water.”

LIFESTYLE

ith this in mind, the very first thing that may be thought of is the looming ‘Day Zero’ in Cape Town. The Western Cape is currently experiencing the worst drought in over 100 years. With this period in mind, the demographics differ vastly to the number of people that were around 100 years ago. Of course, a reasonable person back then would have regarded the drought as bad, but massive measures on water saving did not have to be devised, as there would have been enough water to satisfy the population at the time. Fast forward to the present day and this drastically changes to the ninth degree. What is further alarming is that the publication, Plumbing Africa, published many, many articles, over the past decade on the subject of drought, maintenance, preventative maintenance, and the measures that can be implemented to prevent the continuation of droughts, and maybe curb them somewhat. Have we even read these articles? Have we comprehended and then articulated the content that had been painstakingly mistaken to empower plumbing fraternity? I am sure that some people have read the articles and are now handsomely remunerated by articulating the content therein to uplift their business and the public at large to the best of their ability Yet, others may play the blame game and say that it is the short-sightedness of the government or the municipalities that have landed us in the drought mess. Yes, it is a mess and it is going to get worse before it even gets better. The poor, the aged, the infirmed, and the young children are most at risk as 50L per day is hardly much to survive on. If you are sick and cannot get to one of the water points, then what? Well, in this country’s climate, three to seven days is all your body needs to shut down and off without any water. Water and airborne diseases become a reality and the urbanized cities and its surrounds will smell worse than a dead rat. So? Is this drought man-made or a natural disaster? We need to bear in mind that the Eastern Cape up to Port Elizabeth is fast becoming a drought-stricken area, too. I recently heard that the town of Oudtshoon is all but desolate. No one knows where the ostriches have gone. And what has happened to Beaufort West? Another person has stated that the hub of the South African economy will run out of water by 2025. Not long away?

Yes, this is a natural disaster as it can be reasonably deduced that if no rainfall occurs for a prolonged period, the earth will start to dry up. But can it be attributed to a natural disaster only? Cape Town is a shining example of how humankind can mess things up. The ‘Day Zero’ buzzword is on every person’s lips, but what are we doing about it? We can blame the residents of poor communities as they leave their taps running day and night. We can blame everyone, but is it all a user problem? Should we not have asked where we can assist those who are running the provinces? Cape Town Metropolitan Municipality has designed an app for this very reason. But is it not a little too late? Now there is an app for preventative maintenance and no water apparatus to maintain as there is no water. It is going to take some time before the desalination plants come online- what do people (users) do in the meantime?

We need to bear in mind that the Eastern Cape up to Port Elizabeth is fast becoming a drought-stricken area, too. There is most certainly going to be carnage at the water points, and people run the risk of getting very, very sick. Numerous ‘rats and mice’ are appearing from all walks of life with inventions that are being imported now. Are some of these contraptions not an eventual health hazard that could add to the disaster that was already faced? This subject is vast and can be debated till the cows come home, but there are some points to ponder as professionals in the plumbing fraternity. What are you doing to assist with the drought? Or are you going to wait to smell the coffee? Just remember that water is needed to fuel that coffee, so don’t wait too long. Source: February 2018 Vol 23 No 12, Plumbing Africa (conveyance of water and waste)

CEO 2018 Vol 17.2

LIFESTYLE

by Abigail Moyo

Take a turn to the ‘Outskirts’ of

GHANA

Accra may be the heart of a western civilized state called Ghana, but there is more to Ghana than world known markets and museums found in this Capital City. The remarkable flora and fauna that flourishes away from the fussy and exhausting city life in the northern savannah assembles Ghana as a top destination for nature lovers and conservers. The country has a lot of destinations, some of which are declared as World Heritage Sites. However, if you want some time out of your hectic schedule and want to bond with nature then Mole National Park is the place to be.

ole National Park is Ghana’s largest wildlife refuge. The park is located in northwest Ghana on grassland savanna and riparian ecosystems at an elevation of 150m, with sharp escarpment forming the southern boundary of the park. This delightful sunny equatorial climate and fertile, wellwatered soils sustain an enchanting selection of wildlife, ranging from elephants to monkeys and marine turtles to crocodile, as well as hundreds of colourful birds and butterfly species. Mole was the first national park to be established in the country and within its terrain is the only place in Ghana where you can experience elephants in the wild. This park has the widest range of wildlife, making it the best site for safaris. Because of the lack of predators in the park, safaris can take place on foot. This is a unique experience that is quite different from the vehicle safaris in southern and eastern Africa. To actually walk so close to elephants is an exhilarating experience you will never forget. Walking safaris generally take place in the early morning (6am) and late afternoon (4pm). Another option is to go on a

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driving safari, which can take up to a full day and affords you the opportunity to cover a much wider area of the park. The Mole Park Lodge has a viewing platform which overlooks a watering hole. Especially during the dry season (mid-December through mid-April), you will generally see herds of elephants grazing and bathing in the early morning or in the evening a couple hours before the sun sets. The Cape Coast Castle Museum: Like the ocean of information (the internet), Ghana is one country that is also the ocean of history when it comes to Africans since the beginning of time. With numerous museums in the country, The Cape Coast Castle Museum stands out above many because of its extensive and triggering history. The Cape Coast Castle Museum is housed in one of the wings of the Cape Coast Castle situated in the Central Region. The museum aims to educate its visitors about the advent of Europeans to Africa and their interactions with local communities and the Central Region in general. The museum also includes

LIFESTYLE

exhibits on the pre-colonial history of the Central Region, in addition to displays on its contemporary culture. The Cape Coast Castle Museum’s facilities include conference halls; a library; an arts and craft studio; a book store and gift shop; curio shops, a car park; and an open courtyard for outdoor activities. The Cape Coast Castle also hosts the Building History Museum. There is also a 45-minute guided tour, which allows visitors to view the castle’s dungeons, the condemned cell and the “Door of No Return”. The museum is open from 9:00am to 4:30pm every day. Boti Falls: Boti falls is located just 17km North-east of Koforidua, the eastern regional capital. River Pawnpawn which forms the falls takes its source from Ahenkwa-Amalakpo before falling over an igneous rock outcrop at the Boti Langmase; and that is how the falls get its name. Boti falls is 30m high with a legendary small hike down 250 concrete steps that takes you to the waterfall with a pool at the base which is good for swimming. Guided tours of the Huhunya forest can be arranged. Along the walk to the ancient cave, the umbrella rock and the three headed palm tree are two significant and notable viewings to observe. On the way there is a beautiful landscape, with lots of medicinal plants and trees with no wildlife. Summer huts have been provided at the falls for picnic lovers. This could be the perfect opportunity for you to taste and try some local dishes and fruits as well. The drive to the falls is just over 30 minutes from Koforidua and over 90 minutes from Accra depending on your means of transportation.

Nzulezu Village: One cannot travel all the way to West Africa and return back without experiencing the culture and life of the village. Nzulezu village near the coast at the far western side of Ghana, near the border with Cote d’Ivoire, is a unique village in Ghana. The village is built on stilts above a lagoon. It is essentially one long pier, called Main Street by the locals, with buildings constructed on both side. One side of the ‘street’ contains living quarters while the other side of the street has businesses, a school, a community center and other commercial ventures. A visit to the village is an opportunity for one to get an experience of rural life and enjoy the friendliness and hospitality of the locals in Ghana. Here you will get to discover the various architectural styles of local houses and the distinctive way of living in these parts of the world. The serene ambiance of the surrounding landscape, coupled with the general activities of life on stilts points to a dynamic relationship between man and nature. Traditional village life is adapted to the unique environmental conditions and all activities, such as the pounding of fufu (a traditional meal), schooling, worship, baptism and burials are carried out in the lake. The village of Nzulezu is about a seven hour drive west of Accra and some people love it because it is a great experience that one will never forget. But if you are staying at one of the beaches in the Western Region, such as Busua or Axim then the visit can easily be arranged by means of a day trip.

Sources: www.easytrackgahana.com; en.wikipedia.org; zainalodge.com; en.wikipedia.org; www.atlasobscura.com; www. ghanamuseums.org; touringghana.com; www.modernghana.com; www.easytrackghana.com; and www.ghanamuseums.com

CEO 2018 Vol 17.2

LIFESTYLE

The new

by Carl Wepener

A perfect combination of style, luxury, technology & performance 50

CEO 2018 Vol 17.2

Many a vehicle looks impressive on paper, but alas, when you take it onto the road not all of them can walk the talk. Nissan, however with its new flagship Patrol is not only impressive on paper, it is just as impressive on the road.

he Patrol is aimed at people with a distinctly affluent taste. It’s for the sophisticated buyer who requires an SUV that’s big on features, big on opulence, big on style and big on exclusivity. Nissan’s legacy is well known across Africa and the Patrol is quite rightly considered to be peerless and it’s off road capabilities is among the best. “We are extremely proud of the new Nissan Patrol because it shows off just how advanced Nissan is when it comes to Intelligent Mobility,” said Xavier Gobille, Nissan Group of Africa Managing Director of Marketing and Sales. “ This executive SUV has an amazing array of technology that keeps you safe and in premium comfort while re-energising your passion for driving.” What impressed me while driving the Patrol was its excellent Intelligent Mobility thanks to a range of features that take the guesswork out of driving.

This SUV is the epitome of Nissan’s most advanced technology and leads the pack with smart features that include: • Intelligent Blind Spot Intervention: Alerts the driver of a vehicle in the adjacent lane during lane changes. • Intelligent Cruise Control: Works like standard cruise control with the added feature of maintaining a selected distance from the vehicle in front of you. • Intelligent Distance Control. • Intelligent Driver Awareness: Analyses the driver steering behaviour to provide an alert if signs of drowsiness or inattention are detected. • Intelligent Emergency Braking: Helps avoid collisions by detecting the distance of the preceding vehicle and activating the brakes, if necessary. • Intelligent Forward Collision Warning: Sensors analyse the relative velocity of the preceding vehicle as well as the vehicle in front of the preceding one. If the system detects potential risks, it alerts the driver to slow down with visual and audible alerts, and will also tighten the seat belt. • Intelligent Lane Intervention: Using a camera installed in the windshield, this system detects lane markers to calculate its position and if you drift out of your lane, it will alert the driver who can apply brake-force to the appropriate wheels to help guide you back into your lane. • Intelligent Ride Control: Controls the engine and brakes to deliver a smoother driving experience over small and large bumps in the road. • Intelligent Trace Control: When negotiating a corner, this system applies braking automatically to each wheel to help keep the vehicle on the cornering line. • Intelligent Lane Departure Warning: This system ensures a safer drive by alerting drivers when it detects that the vehicle is straying from its intended lane. • Intelligent Smart Rear-View Mirror: This system uses a built-in LCD monitor to display images from a camera mounted at the rear of the vehicle to negate the inherent limitations of a standard rear-view mirror. • Around View Monitor: Using five cameras positioned around the vehicle, this technology provides a 360-degree view of your surroundings.

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I loved the style of the Patrol and although it looks like it is more suited for the American market, it is great to have another big SUV in South Africa. The Nissan Patrol maintains its seven-passenger utility and has an impressive array of high-tech standard features. There is nothing extra to be added as the Patrol is loaded with everything you can think of. As a flagship model, the Patrolâ&#x20AC;&#x2122;s power, premium comfort specification and sophisticated Nissan Intelligent Mobility features are far superior to its direct competitors. The exterior appearance is both powerful and refined, and the redesigned body features an aggressive stance. Inside, the new Patrol combines spaciousness and premium comfort with a special emphasis on silence. I have never before in a big SUV experienced such silence and as comfort as the Patrol. The plush interior offers limousine-like space and coach style finishes throughout

The new Nissan Patrol is an exquisite SUV that will have very few competitors that can boast the same power and luxury at the price.

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and in the second and third row of seats class-leading knee-room. Among the long list of standard features are climatecontrolled front seats, heated steering wheel, premium leather seating and a Dual-Zone Automatic Temperature Control system (with micro filter), including second row â&#x20AC;&#x153;curtainâ&#x20AC;? vents to effectively distribute cool air to every seat. The standard seating configuration includes front eightway power-adjustable bucket seats with a large centre console, second row fold flat 60/40 split bench seat and third row 60/40-split folding bench seat, which folds flat into the floor for extra cargo carrying flexibility. During our travels of over 1 500kms, two of our more senior citizen ladies occupied the third row of seats and claimed that they are just about as comfortable as the second row and that was after spending five hours in the seats. They also did not have any problems getting in or out. They loved the raised position for the game viewing we were doing.

This executive SUV has an amazing array of technology that keeps you safe. The exclusive Bose® audio system features AM/FM/MP3/CD with 13 speakers, a subwoofer and digital amplifier provides rich acoustics. The Patrol comes standard with the 3D Nissan Navigation System and a multi-screen DVD entertainment system with screens fitted into the headrests of both front seats. The centre console has a 12-volt power outlet and nine cup holders, four bottle holders, a sunroof, power door locks with illuminated switches and an anti-lockout system with auto door lock speed-sensing function, Nissan Intelligent Key with Push Button Start and Bluetooth Hands-free Phone System. The Patrol is powered by a robust, high-tech 5.6-litre V8 petrol engine that develops 298kW of power and 560Nm of torque. It is really powerful and yet the engine is very silent and smooth. The silky smooth 7-speed automatic gearbox is the best in its class and delivers seamless performance. The Patrol has what it takes to support your larger-than-life adventures with an impressive towing capacity of 3.5 tons and a 140-litre fuel tank. The fuel consumption is as can be expected between 4.5 and 5 km per litre. Not great but not bad at all for such a big SUV. Our average usage for the whole trip came to 14.1litres per 100kms. The All-Mode 4-wheel drive system features Auto/4H/4LO modes and an electronically controlled part-time transfer case. Under normal driving conditions, the system operates in twowheel drive mode, but it can distribute torque to all four wheels when road conditions warrant it (up to 50% of torque can go to the front wheels on demand). Responsive braking is provided by a 4-wheel disc brake system with Anti-lock Braking System (ABS) with Electronic Brake force Distribution (EBD) and Brake Assist. Also standard is ABLS (Active Brake Limited Slip) and a Vehicle Dynamic Control (VDC) system. Steering is provided by an engine-speed-sensitive power-assisted steering system. The Patrol’s formidable independent double-wishbone front and rear suspension provides smooth ride comfort and responsive handling for both on-road and off-road driving. I was amazed at how easily the Patrol went through “hippo pools” holes with one wheel and without any discomfort to its passengers or the vehicle tilting too much.

While driving on road or tackling the off road challenges you are ensconced in safety. The Patrol’s safety features include Nissan’s Advanced Air Bag System (AABS) with dualstage front supplemental air bags with seat belt sensors and a front occupant classification sensor; roof-mounted curtain supplemental air bags with rollover sensor for side-impact and rollover head protection in all three rows; front seatmounted side-impact supplemental air bags; and front seat Active Head Restraints. The new Nissan Patrol is the perfectly exquisite partner for every adventure – from the hair-raising ones that take you off the beaten track and affirm your individuality to the posh ones where you need to show up in style, and leave in the knowledge that you made a great impression. There is one model on offer – the Patrol Premium – which comes jam-packed with a host of creature comforts in either a tan, or black interior and seven exterior colours. Optional extras such as an ugly looking towbar are available. We have taken the Patrol on a lifestyle journey to Mpumalanga together with the Toyota Land Cruiser 200 VX and just for fun a Mitsubishi Pajero. Now all three of the CEO’s that accompanied us on the journey, being, a General, an Auditor and a Publisher all owned or have owned the Pajero’ s. All of the members had a chance to drive and experience both the big SUV’s and the verdict was unanimously for the Nissan Patrol being the more preferred vehicle for the occasion. They however, think the Toyota may have a better trade value, but then again, who would want to trade such a superb vehicle. The new Nissan Patrol Premium costs R1 339 000.00. The Patrol is backed up by Nissan Assured and has a class-leading six-year/150,000km warranty, and a comprehensive threeyear/90,000km service plan. The new Nissan Patrol is an exquisite SUV that will have very few competitors that can boast the same power and luxury at the price. No, I will not go extreme off roading in this Patrol but if I need to I can and I will not have to worry that it will fail me. And, yes, I will love to own one.

CEO 2018 Vol 17.2

LIFESTYLE

Leaders extraordinaire:

Mercedes Benz

by Carl Wepener

S Class AMG and the

The all new S Class Mercedes is as expected pushing the boundaries of sheer luxury and innovation further than can be expected. Take into consideration that technology that is 18 months old is deemed to be near obsolete and you get an idea of how fast innovation is moving to ensure every new model launched will be able stay abreast of what the customer wants.

CEO 2018 Vol 17.2

Mercedes Maybach

LIFESTYLE

he new S Class and Maybach again comes with a range of changes and innovations to ensure that it remains the market leader in the sector of premium luxury vehicles. Some of these innovations are the electrification of the powertrain, advancement of autonomous driving and then the new engines, for instance the in-line 6 cylinder petrol and diesel engines. The exterior styling of the S Class and the Maybach looks powerful with its integrated tailpipe trim and different front end styling depending on the model. The S Class remains aesthetically modern and the packaging as a whole portrays its image as a premium luxury vehicle. Although it is a big Sedan measuring over 5, 5 metres, it remains very aerodynamic and the absence of any wind noise, engine and road noise is proof of its excellent styling and build quality. The interior has always been the hallmark of its prestigious character and this is still the norm even with the modernisation of the previous classic feel of the cockpit. The use of top materials and the layout leaves nothing to desire and the whole interior blends into a wide screen cockpit with a large display of virtual instruments in the direct field of vision of the driver. The S Class and Maybach have touch sensitive controls in the steering wheel and enables the driver to control the entire infotainment system without ever moving his or her hands from the steering wheel. The exclusive leather interiors, again differs from model to model and gives great feel to the ambiance of the vehicles and the sheer comfort of the passengers. The innovative ergonomic features includes the positioning of the handles, armrests, seating comfort as well as shoulder and legroom that is more than ample for any person over 1.9 metres. To add even more comfort you may opt for the optional ENERGIZING Comfort Control which makes for even more relaxed travelling with its massaging functions, ambiance lighting and screen designs. The boot size is great and ease of loading articles is also good. As said technology moves at an ever increasing pace and needs to be functional and user friendly for both drivers and occupants. The level of equipment is already incredible throughout the range and it is really adding comfort items to the particular interest or likes of the owners that will determine what optional items are added. I was amazed at the ease of use of most of the technology. Once set to your individual needs, which can also be done by the dealer when purchased, you donâ&#x20AC;&#x2122;t have to worry about it again. Connectivity is excellent and enhance the passive as well as active safety measures. Modern cell phones charges by lying flat on a specific surface, thus no more ugly wiring around the cabin.

Ride quality in both the the S Class and the Maybach is superb as it give the most refined ride possible while the suspension smooths out any uneven road conditions. Damping is excellent and speed bumps is but something that is seen but not felt. When evaluating vehicles of this standing such things as wind, road and engine noise levels should not be a factor and should never be intrusive. Well, that is exactly how I have found the vehicles to be. If the radio is on you will hear nothing but the sweet sounds of the station, but with it off, there is just a hint of â&#x20AC;&#x153;white noiseâ&#x20AC;? that is very comforting. There is no rattles, no ill-fitting parts or blemishes on the paintwork. I was asked what the ride quality was like and I can only say, refined, more refined than expected. Steering and handling is effortless and very precise. Feel and feedback in tight corners is excellent and stability at high and very high speeds is great. Due to technology it is easy to park the cars and remember all of the S Class Mercedes Benz cars and the Maybach is only available in the L format, which is longer than the previous models. With most of this said and done the question remains; how do these vehicles perform? It is only the AMG models that leave you in no doubt as to their performance as they below it out when your foot is pressed down. The other models perform just as well except it is done sort of quietly but with great acceleration response and torque flexibility for overtaking. The gear changes is as smooth as it gets changing up or down with the 9 speed gear boxes and again it is done so smoothly that it just adds to the experience of having a most refined ride. The 12 cylinder vehicles are fitted with the 7 speed performance gearbox. One thing is for certain, whether you can afford these cars or not its emotional appeal and over all desirability evokes a passion as it regularly sets the benchmark for its competitors and for technology as well and lacks nothing in innovation and ingenuity. I have had the opportunity to really test the AMG S 63 and also the S450 back to back. It is unbelievable how many people come to me to ask numerous questions about the AMG and once I make them sit in the lounge in the back they all look like children in the biggest toy store over Christmas. Most of them cannot believe the enormous technical progress and the quality of the vehicle. Although the S450 did not have the same influence I must say the ride quality was superb and many a time I had to listen if the straight 6 cylinder was actually switched on. The self-parking system through my cell phone was a gem and I would on purpose find a parking that is not easy to park in and let the car do its own thing.

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The S Class remains aesthetically modern and the packaging as a whole portrays its image as a premium luxury vehicle.

Overview of the petrol models S 500

S 450 (4MATIC) From R1 620 000 Number of cylinders/ arrangement Displacement (cc) Rated output (kW/ hp) Rated torque (Nm) Combined fuel consumption (l/100 km)1,2,3 Combined CO2 emissions (g/ km)7,8,9 Acceleration 0-100 km/h (s)8,9

S 560 (4MATIC)

S 600

Maybach S 650

AMG S 63 4MATIC+

AMG S 65

From R2 040 000

From R2 600 000

From R3 210 000

From R2 760 000

From R3 410 000

6/in-line

8/V

12/V

8/V

12/V

2999

3982

5980

3982

5980

270/367

320/435

345/469

390/530

463/630

450/612

463/630

500

520

700

830

1000

900

1000

6.6/6.6/(7.0/7.0/-)

6.6/6.6/-

7.9/7.9/8.8 (8.5/8.5/9.3)

-/11.6/-

-/-/12.7

-/8.9/-

-/11.9/-

150/150/(150/159/-)

150/150/-

181/181/198 -/270/(195/195/209)

-/-/289

-/203/-

-/279/-

5.1/5.1/(4.9/4.9/-)

4.8/4.8/-

4.7/4.7/4.9 (4.6/4.6/4.9)

4.7

3.5

4.3

4.6

Overview of the diesel models S 350 d (4MATIC)

S 400 d (4MATIC)

From R1 620 000

From R1 690 000

Number of cylinders/ arrangement

6/in-line

Displacement (cc)

2925

Rated output (kW/hp)

210/286

250/340

Rated torque (Nm)

600

700

Fuel consumption (l/100 km)1,2,3

5.1/5.1 (5.5/5.5) 134/134 2 CO emissions (g/km)1,2,3 (145/145) 6.0/6.0 Acceleration 0-100 km/h (s) 2,3 (5.8/5.8)

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5.2/5.2 (5.6/5.6) 135/135 (147/147) 5.4/5.4 (5.2/5.2)

The Mercedes brand keeps on delivering superior, excellent quality vehicles for those that can afford them and does not want second best. It still amazes me as to how fast new bench marks are set by manufacturers that seems impossible to beat and then just to see it being lifted again. Mercedes is not only a world leader in the prestigious luxury class but is also a leader of both technological, innovative and cool looking cars.

LIFESTYLE

Sporty, Stylish and Cool by Carl Wepener

With its expressive coupé-esque proportions the new E-Class Coupé is beautiful and sports stateof-the-art technology. With its powerful engines it provides a sporty and agile driving experience.

he coupé is characterised by a distinctive front end a long bonnet with powerdomes and a squat greenhouse and a muscular rear end. The dynamic looks are underlined by four frameless side windows and the absence of a B pillar. The Coupé conveys an air of luxury and style alike. Equally typical of a Mercedes Coupé are the two-part, extremely flat LED tail lamps. When the vehicle is opened, the taillight LEDs illuminate successively from the centre of the vehicle outwards. The interior embodies a sporty emotion and luxurious intelligence. The two optionally available high-resolution and brilliant 12.3 inch displays – unique in this segment are merged under a single lens to produce a Widescreen Cockpit that appears to float in space. Positioned in the driver’s direct field of vision, the instrument cluster shows virtual instruments, which can be selected by the driver in three different styles, “Classic”, “Sport” and “Progressive”, depending on which information and views the driver considers relevant.

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LIFESTYLE

High-grade materials and contemporary colour landscapes come together to create a sporty, contemporary luxury. The attractive appointments in yacht blue in combination with macchiato beige lend the vehicle a cool, exclusive yachting look. The sporty character is accentuated by strong colour contrasts of the leather. The impressive range of exterior paint finishes is harmoniously matched to the contemporary interior colour scheme. Powerful and efficient petrol and diesel engines, all equipped with ECO start/stop and complying with the Euro 6 emissions standard, provide for lively performance and great fun behind the wheel. Designed to meet the future RDE limits, the four-cylinder diesel engine from the new family of Mercedes-Benz engines opens up a new dimension in efficiency. The new 2 litre diesel engine delivers 143 kW, while the E 220 d impresses with a combined NEDC average consumption of 4.0 litres per 100 kilometres. All the models available at market launch are equipped as standard with the 9G TRONIC nine-speed automatic

transmission, which allows fast gearshifts along with lower engine speeds. This has a particularly beneficial effect on efficiency and noise. The Coupé comes as standard with DIRECT CONTROL suspension. The suspension is 15 millimetres lower than on the Saloon and is tuned for comfort with an amplitudedependent damping system. The DYNAMIC BODY CONTROL suspension with adjustable damping is optionally available. Using a switch in the centre console for the as-standard DYNAMIC SELECT system, the driver can vary the damping characteristics of this suspension. Three modes are available, offering a wide range of adjustment options: “Comfort”, “Sport” and “Sport+”. Alternatively, the new E-Class Coupé can be equipped with multi-chamber air suspension, including all-round roll/ pitch/heave stabilisation. Using the DYNAMIC SELECT switch, the driver can also select different suspension characteristics in combination with the AIR BODY CONTROL system: “Comfort”, ECO, “Sport”, “Sport +” and Individual.

The model line-up at a glance:

Number of cylinders/arrangement Displacement (cc) Rated output (kW at r/min) Rated torque (Nm at r/min) 1600 - 2800 1200 - 4000 1400 - 44000 1600 - 4000 Combined NEDC fuel consumption (l/100 km) Combined CO2 emissions (g/km) Acceleration 0-100 km/h (sec) Top speed (km/h) Pricing

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E 220 d 4/in-line 1950 143 at 3800 400 at 300 at 370 at 480 at

E 200 4/in-line 1991 135 at 5500

E 300 4/in-line 1991 180 at 5500

E 400 4MATIC 6/V 2996 245 at 5250 – 6000

4.0 112 7.4 242 R 813 575

6.0 149 7.8 240 R 765 040

6.4 149 6.4 250* R 854 950

8.1 189 5.3 250* R 1 039 190

LIFESTYLE

However, the DYNAMIC SELECT system not only makes it possible to select the suspension characteristics in combination with DYNAMIC BODY CONTROL and AIR BODY CONTROL, but it also enables the driver to influence other vehicle settings – such as the throttle response, ECO start/stop function, shift points of the automatic transmission and more. DYNAMIC SELECT provides the following transmission modes: Comfort, ECO, Sport, Sport + and Individual. “Individual” allows the driver to configure their own preferred transmission modes. A new era of connectivity and digitalisation is marked by the infotainment system in the E-Class Coupé with COMAND Online. This includes effortless integration of the smartphone into the vehicle’s infotainment system by means of capacitive aerial coupling and wireless charging. This means that compatible mobile phones can be charged wirelessly and also connected to the vehicle’s exterior aerial. This dispenses with the need to find a plug and connect a cable. There is an added advantage: using Near Field Communication, the customer’s smartphone becomes the digital vehicle key with which the car can be locked and unlocked as well as started.

The impressive range of exterior paint finishes is harmoniously matched to the contemporary interior colour scheme In addition to COMAND Online, the Audio 20 USB/GPS infotainment systems are available. Like COMAND Online, they come with a Bluetooth® hands-free system and also have internet capability with a Bluetooth®-capable mobile phone with mobile phone card and data option. COMAND Online also offers an integrated hotspot functionality.

customers, the range of services includes a host of personalised assistance options: from making a restaurant reservation to obtaining tips about tourist routes, information on cultural and sporting events and bookings through to sending navigation destinations directly to the vehicle. Access is straightforward: registered Mercedes me connect users can call up the Concierge Service in 19 countries across Europe either via the iCall button in the vehicle or on the Mercedes me app. The personal assistant takes care of everything else. E-Class innovations on board It comes with all the features of the E-Class, the most intelligent executive saloon. Active Brake Assist comes as standard. It is able to warn the driver of an imminent collision, provide optimum support with emergency braking and, if necessary, also autonomously apply the brakes. In addition to slower-moving, stopping or stationary vehicles, it can also detect pedestrians crossing in the danger zone ahead of the vehicle. Other highlights include DRIVE PILOT: this system represents Mercedes-Benz’s next step along the road to autonomous driving. As Distance Pilot DISTRONIC, it is not only able to keep the car at the correct distance behind vehicles in front on all types of road, but, for the first time, it can also automatically follow them at a speed of up to 210 km/h. Remote Parking Pilot is also new: for the first time, this system allows the vehicle to be moved into and out of garages and parking spaces remotely using a smartphone app, enabling the occupants to get into and out of the car easily, even where space is very tight.

Clear road instead of traffic jams: Live Traffic Information Whereas the familiar Live Traffic Information was previously reserved for COMAND Online, in combination with Mercedes me connect, the new E-Class Coupé offers the same function with the Audio 20 GPS with GARMIN MAP PILOT SYSTEM as well. Live Traffic Information allows the reception of up-to-theminute, accurate traffic information in real-time. Other new features include a Free Flow display – green lines plainly show the driver where the roads are currently clear – as well as the display and consideration of traffic information away from the main roads.

The E-Class Coupé is also optionally available with other intelligent technical systems, including: • High-resolution MULTIBEAM LED headlamps. These headlamps, each with 84 individually activated highperformance LEDs, automatically illuminate the road surface with a hitherto unsurpassed, precision-controlled distribution of exceptionally bright light – without dazzling other road users. • MAGIC VISION CONTROL - an intelligent and highly efficient wash/wipe system for the windscreen. The wiper blade always delivers washer fluid directly in front of the wiping edge, via the water feed line integrated into the blade – and it does this in both wiping directions. The complete MAGIC VISION CONTROL system, including the wiper blades, is heated at low temperatures to prevent snow or ice from sticking in winter.

Mercedes me connect Concierge Service: personalised attention A further comfort highlight is the new Concierge Service, which is exclusively available in all E-Class models in combination with Mercedes me connect. For participating

A stipulation in the terms and conditions when purchasing a new Mercedes-Benz passenger car is that customers need to register for Mercedes me connect to activate the class-leading PremiumDrive six-years/100 000 km maintenance contract, a value-add at no additional cost. CEO 2018 Vol 17.2

LIFESTYLE

Porsche

rejoices years of excellence

70 By Lakhe Thwala

On 9 June at Kyalami Grand Prix Circuit and International Convention Centre, Porsche celebrated 70 years of excellence and this was the brandâ&#x20AC;&#x2122;s first ever international celebration with numerous events taking place. This in itself speaks volumes about Porsche South Africa who served as host at Kayalami, which happens to also be owned by Porsche South Africa.

CEO 2018 Vol 17.2

LIFESTYLE

erry Porsche dreamed of building a perfect sport car, resulting in the homologation of the very first Porsche on June, 8, 1948. That dream is still alive after 70 years as Porsche rejoice a core brand belief that the sport car experience is alive and well. This twelve-monthly celebration’s aim was to bring Porsche drivers together to enjoy an occasion, displaying everything they love about the brand from the first 356 Roadcaster, the very first Porsche ever built on loan from the Porsche gallery, to the launch of exclusively manufactured vehicles as well as their own 70th Anniversary Porsche race. Event programmes were available for people who wanted more information. There was also a race between different Porsche models. Seeing them all at once was such an astonishing experience for the spectators as the vehicles racing were from a Porche 911 Cup RSR Type, 911GT2R 993, 911GT3 Cup, 924, 934, Replica, 924 Carrera GTR Replica, 911 RSR Replica, just to name a few.

My favourite model was the Porsche 911 GT3 because of its shape and sound. The 911 GT3 is very powerful and I also fell in love with its interior. One of the many things that attracted me to this sport car was its takeoff during the race. I could tell that it was perfectly designed for advanced driving licence holders but not for a normal driver who’s very cautious. If there’s one thing I’ll never forget or I’ll always look back to, is the sound of these sport cars simultaneously. Hearing different exhaust sounds from different models was just amazing and I just wanted to be given a chance to at least test drive the 911 GT3. Technology has a very huge impact on these cars. Porsche vehicles can communicate directly to the driver. The sound, interior, features, technology, speed and shape make Porsche an extraordinary car. It’s not common getting these all at once. As a young journalist, it was an amazing experience attending an event of such a calibre with influential and wealthy people who drive these luxurious sporty cars. Everything is done professionally and I felt very special as I too was treated by the Porsche South African team as a very important person. I felt as if I was the main man at the occasion.

Ferry Porsche dreamed of building a perfect sport car, resulting in the homologation of the very first Porsche on June, 8, 1948. In addition, people who attended the event were amazing and interesting; one could not identify the difference between majors and the minors. Professionalism was implemented with no, spared costs from the main entrance to the event itself. Employees were astonishing and individuals were also allowed to scrutinise different Porsche models that were on display and take pictures. DJ Euphonik was in the building and one could tell that the occasion was high class and celebratory. As a media person, they offered me a tag which was loaded with money for food but I had to top it up after reaching a certain limit. This is certainly an experience to remember and one that will stay with me throughought my Journalism career. Here’s to another 70 years of Porsche excellence!

CEO 2018 Vol 17.2

KENYA

Inland tour is the way to go! by Abigail Moyo

The Chalbi desert is located in northern Kenya. The desert is located east of Lake Turkana otherwise called the Jade Sea. Lake Turkana is the largest permanent desert lake in the world. The desert is elevated 370 metres above sea level. Chalbi is a Gabbra language that means ‘bare and salty’, it is salty pan surrounded by volcano and lava flows. The desert does not have a distinct temperature condition; it has a semi-arid type of climate. February is the warmest month in the desert with temperatures reaching more than 36 degrees while July is the coldest with temperatures dropping as low as 18 degrees.

halbi desert and Lake Turkana are perfect places for someone who is adventurous and outgoing. When you choose to tour to the Chalbi desert, prepare yourself for a bizarre landscape edged by rocky lava flows, cracked earth and a sandy mixture of white salt and clay across which your guide carefully drives through. Even though the desert may be a barren world, you could still be lucky to see a shadow emerge in the distance, as Ostriches, Grevy’s Zebras, Oryx’s and other adapted animals are often observed in the desert. The Chalbi desert though does have an amazing secret - on the northern edge is a gorgeous area of oasis with groves of palm trees that attract sand grouse and other birds including vulturine guinea fowls. Other striking complement landscapes in the desert are the Huri hills and Mount Forole to the north, at the Kenya/ Ethiopian border, where temperatures are slightly lower and

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the wilderness is much greener affording you a private escape from the desert heat while still enjoying expansive views of the hottest location in Kenya. Attractions and places to go The Turkana County stands out as a Historical and heritage site; hence it has great potential as a tourist destination. The county has a number of attractions that one can enjoy and these are: Lake Turkana This is the world’s largest permanent alkaline desert lake located in the north-western part of Kenya and covering an area of 6 405 square kms. Its northern tip crosses into Ethiopia and is fed by three rivers – the Omo of Ethiopia, the Turkwel and the Kerio. The lake is also called the Jade Sea because of its azuregreen colour from algae in bloom.

LIFESTYLE

Activities • Sport fishing • Sailing • Island hopping Loiyangalani Desert Museum The museum on a hill overlooks Lake Turkana. Opened in 2008, it focuses on the lives of the eight communities living in the area and on the natural environment in this harsh country. The eight communities are Turkana, El-molo, Rendille, Samburu, Gabbra, Watta, Boran and Dassanash (Merillle). Sibiloi National Park Dubbed “The Cradle of Mankind,” it lies on the northeastern shore of Lake Turkana about 800km from Nairobi. The semi-desert ecosystem was established to protect its petrified cedar forest,

wildlife and the unique prehistoric and archaeological sites linked to the origin of man. The park is waterless except for the alkaline lake. It is nonetheless rich in wildlife such as zebra, giraffe, hippo, crocodile and numerous bird species such as flamingos, pelicans and ducks. Other attractions are the preserved wildlife fossils, which include the Giant Tortoise and the 20-foot long crocodile. Eliye Springs – “an oasis in the desert” At Eliye Springs Resort time becomes timeless as every moment goes by unnoticed. This is an amazing destination to get lost in as you reconnect with you inner-self, surrounded with date palms that provide much-desired shade. Turkana Boy Skeleton Monument finding site in Nariokotome In 1984, the world-famous Turkana boy was found in Nariokotome, a 1.5-million-year-old, near complete Homoerectus skeleton. Homo erectus is generally regarded as a direct ancestor of Homo sapiens – present day humans. Since recently, a monument and a brass replica of the skeleton can be visited at the finding site. The oldest ever traced stone tool with an estimated age of 3.5 million years is just another one of the many significant discoveries in Turkana which made it to the international headlines.

The Route From the heart of the “green city in the sun”, well known as Nairobi, which is the capital city of Kenya, via Kitale where the National Museum of Western Kenya is located, you can take a brisk stop through to this natural museum before you continue with your 700km road journey. Along the 700km journey between Nairobi and Kitale is a 380km tarmac road that will make your drive a blast. Turkana Lake via the Chalbi desert is only accessible via the Kitale County which makes this route a very busy one but exciting too, since you get to see and pass people from different nations, cultures and ethnic groups. Although the road route between Kapenguria and Lodwar is exciting and adventurous, that is not the only route you can use to access Lake Turkana. This amazing destination can also be accessed by air. Two flights namely Fly540 and ALS operate daily

flights between Nairobi-Kitale-Lodwar. Fly540 operates through the Jomo Kenyatta International Airport while ALS operates through Wilson Airport in Nairobi. Both airlines fly into Lodwar Airport. This tour ends in the Chalbi desert where the world’s largest and oldest permanent desert lake and the world’s largest alkaline lake is found. Traditional handcrafts are a must go for when shopping The Turkana people are well known for their basket weaving skills. These beautiful baskets and many other uniquely made crafts are available in the villages, shopping centres and some towns surrounding the county. Lodwar County has several supermarkets including Naipa and Kassmatt that serves shopping needs to its people and visitors coming to explore the county. Shopping in the supermarkets is not the only thing that one can get up to, one can also join the several livestock marketing centres along the main highway linking Kenya and South Sudan. Health Related Requirements Make sure that you go for your routine vaccinations along with the Hepatitis A and Typhoid vaccination before you travel. Always carry your health certificate showing that you have had all the necessary vaccinations required. A yellow fever and cholera vaccination can also be added if you know that you are going to reach areas that have both cholera and yellow fever transmission.

Sources: https://www.africanmeccasafaris.com; https://www.journeykenya.com /; dumaafrikatreks.com/www.50treasuresofkenya.org/ ; https://en.wikipedia.org/ ;https://www.encyclopedia.com/ ; uniglobeletsgotravel.com; https://www.nation.co.ke

CEO 2018 Vol 17.2

is geared for exciting developments occuring

today, tomorrow & 2020 CEO Magazine had the exciting opportunity to meet with and interview Greg Maruszewski, Managing Director at Volvo Car South Africa. Gaining some significant insight into the world of Volvo was most certainly educational, and their future plans are just as exciting. It’s time to unveil the World of Volvo and discover their technological advancements and how these will benefit and electrify the automotive sector going forward.

In South Africa and globally, car sales are currently under pressure. How will Volvo Car South Africa respond to overcome these challenges to ensure profitability for the company and affordability to the company? You are quite right; the market has been under pressure for the last couple of years, however in the last three years we have managed to increase our market share. This is partly because of our improved dealer network, focus on customer experience and our new products. For example in 2015 we introduced the XC90, which went on to win the 2016 South Africa Car of the Year title. After that we introduced the S90 and we have just launched the XC40 which won the European Car of the Year this year, as well as the XC60 which already holds the 2018 World Car of the Year title. All these awards generate interest in, and sales for, Volvo Car South Africa. The industry might be under pressure but we are doing well thanks to our solid product line-up and flexible financing options. ow important are imports into South Africa for H Volvo Car South Africa and how much of your production capacity do you see going to Africa in the next ten years? We don’t manufacture cars in South Africa but since the beginning of this year we have taken over the responsibility for all the right hand drive markets in the Sub-Sahara region. There are about 10 markets in addition to South Africa however, Kenya and Mauritius are currently the two markets that present the most opportunities, other than South Africa. For the time being we are focusing on these two markets and also a couple of others, and we will see where things take us. From our side we keep the cars allocated for Africa in South Africa and that’s one of the reasons

CEO 2018 Vol 17.2

why we look after these markets. We have a number of cars available in bond in SA and we can supply these markets even when it’s short notice. Rapid growth of technology is disrupting parts of the automotive industry. How will Volvo Car South Africa deal with it and what will these rapid changes mean to clients as their purchases will age much faster? From a technology point of view, the three areas that Volvo Cars is focusing on are electrification; autonomous driving and connectivity. From next year onwards, every new Volvo that is launched will have some form of electrification, which means we either put an electric or hybrid car on the road, as we have done with the XC90 T8 or a mild hybrid, which self-charges. When the electric motor kicks in it significantly improves performance while reducing fuel consumption and emissions, which is one of our focus areas. Semi-autonomous driving is the big thing for manufacturers right now. Volvo wants to have fully autonomous cars on the road by 2021. Most of our cars already have a lot of components needed to be fully autonomous, but it’s not yet legal for cars to drive themselves, so all our new cars are semi-autonomous. Our cars can park themselves, they can keep a safe distance to the car in front of it, and can read road markings to ensure they remain in one lane. All of these components will contribute to full autonomous driving. When it comes to connectivity in the future, cars will talk to each other and warn other vehicles of poor driving conditions as an example, or traffic etc. This communication has the ability to keep you and your car safe by directing you into another lane should there be dangerous conditions. I don’t think anyone can

predict exactly when this will happen in Africa or the rest of the world, but it’s the direction in which the automotive industry is moving, and Volvo is well prepared to lead the way.

Volvo wants to have fully autonomous cars on the road by 2021. What is your take on the consolidation of research and products from motor manufacturers and what is Volvo Car South Africa’s standpoint on this? I don’t believe any manufacturer can really stand alone and develop all these products by themselves, but Volvo doesn’t necessarily collaborate with other vehicle manufacturers. We do, however, have partnerships - and in some cases own - companies that develop software and other products related to the future of autonomous and electric vehicles. For example, the aim of that company is to develop autonomous driving software, supply to Volvo Cars, and also sell it to other manufacturers and reinvest those profits back into developing future technologies. This will place us at the forefront of autonomous driving while sharing the technologies within our group and externally.

Swedish luxury is another important factor. People want to be different so this is all playing in our favour. On the product side our cars are very well equipped compared to our competition, and that in itself is a key selling point. In addition, the different offers that we have over and above our cars such as guaranteedbuy-back, with the best residual values in the industry in each of our segments, makes it more affordable to the customer. It also provides peace of mind in terms of future value of the car. Then there is also our insurance which is highly competitive - more than 90% of our customers who selected our insurance deal when it was launched early last year have since renewed, so we know that it is a good proposition. All these things add up to an affordable, competitive, and real value-for-money luxury product. What does the future of Volvo Car South Africa look like? I think it’s a very bright and exciting journey for us. The last two years have been challenging but also beneficial. Next year we will be launching another new car, which will be the last in the renewal of our whole product portfolio. So much so that in 2020, the XC90 which we mentioned earlier – and is arguably been the most awarded car ever - will be the oldest car on the showroom floor. As we continue to appeal to more and more people, I think that in itself is rewarding as we see the growth happening at a rapid pace. We’ve been on this journey since 2015 and I expect that by 2020 we will meet all the targets we’ve set for Volvo Cars in South Africa.

he motor vehicle “sales space” is becoming much T more competitive. What are the differentiating and distinguishing factors that will keep Volvo Car South Africa ahead of the competition? Our products are the main focus and as mentioned earlier, our continued growth and increasing appeal play a key role as well. I think the uniqueness of

CEO 2018 Vol 17.2

Going Turkish

is more tantalizing than you may think by Charmain Pieterse

When the recipe book, Anatoli, Authentic Turkish Cuisine, landed on my desk, my first thoughts were, “there is no chance that I will be able to cook any of these dishes.” The reason why? I can’t even cook basic recipes served by others daily, not to mention Turkish dishes. It’s a shameful admission but I simply cannot cook, full stop. And on my desk lands a book full of Turkish meals which I was sure would be difficult and complicated to prepare.

ut I couldn’t be more wrong. Yes, there are more difficult dishes to prepare, but then there are also simple dishes to prepare with ingredients I would never have thought of using before. And the end result, perfectly delicious. Every taste bud was tantalized and I am beyond excited to try more dishes. As long as you follow the recipe you cannot go wrong, and there are dishes that even your older (not younger) children will enjoy. I spent my Saturday afternoon paging through the recipe book, and decided to prepare Lamb in Yogurt, or as they say in Turkish, Yŏ gurtlu Kebab. The shopping list is surprisingly short, containing the following easy to find ingredients: • 1 kg leg of lamb, cubed • 60 g Maizena (cornflour) • 600 ml water • 200 ml yoghurt • 10 ml coarsely ground black pepper\Salt For the Sauce: • 100 g butter, melted • 80 ml crushed garlic • 15 ml ground coriander The dish is easy to cook, and what really makes it is the yogurt. I would never have thought that yogurt would make a dish taste so impeccable. It was easy to prepare and quick to put together, and let me just add, my guests really enjoyed the flavours of this dish. I am most certainly preparing it again, in fact, I have decided to prepare it once a week minimum. This dish has encouraged me to try other recipes, especially because most of them are quick and easy to prepare. One disadvantage is that these dishes aren’t necessarily child friendly. When you have a fussy six year old it’s hard enough to feed them a normal meal, but when it comes to something a little more refined in terms of taste, unfortunately

there is not a chance that a child will consume this meal. There are a lot of strong flavours, especially the garlic, which won’t necessarily appeal to children. However, if you forego the sauce and serve it with rice or pasta, my bet is you will have a child enjoying every single bite. What makes this recipe book so special is that it highlights the owner’s experience as far as Turkish meals go. His journey to becoming an owner of a Turkish Restaurant in Cape Town took several years until he finally reached his goal – becoming the Turkish King in South Africa. “Dining at Anatoli has always been described by clients as a trip to Turkey without the airfare,” says Tayfun Aras, Owner of Anatoli Restaurant. “Launched in a 120-year-old Victorian coach house in Green Point, Cape Town, Anatoli has changed hands just twice. It has not only kept its doors open all these years, but has thrived in one of South Africa’s toughest trades against all odds. “Assuming the reins as a first-time restaurant owner in 2003 produced round-the-clock- challenges for me that lasted at least a year or two,” he says. “I was fortunate to inherit a menu adapted to the milder South African tongue, but not everything had sold well under previous management. Believing in statistics, I analysed the data and kept the most popular items, slowly infusing the menu with a totally new repertoire of 22 mezzes (small dish or appetizer.” This book is so beautiful; it immediately captures your attention. It is one of those recipe books that will without a doubt be used regularly, and won’t need to be dusted off. Before you choose a recipe, be sure to read Tayfun’s history and how his life was influenced wholeheartedly by Anatoli. It almost reminds me of the book Chocolat. Once you have had a taste you cannot turn back – that’s exactly what Anatoli, Authentic Turkish Cuisine achieves in a subtle yet overwhelming manner. All that can be said is, enjoy! Price : R375* Price subject to change

CEO 2018 Vol 17.2

A f r i c a ’ s

M o s t

I n f l u e n t i a l

WOMEN B u s i n e s s

Kalyani Pillay, CEO of the South African Banking Risk Information Center (SABRIC)

i n

a n d

G o v e r n m e n t

Kalyani Pillay, CEO of the South African Banking Risk Information Center (SABRIC) was a finalist in Most Influential Women in Business and Government (MIW) 2015. She has been in her position at SABRIC since December 2007. SABRIC is a non-profit company established by the four major banks in South Africa to assists the banking and Cash in Transit industries fight organised crime. The company hosts a central crime risk information repository which enables the production of various risk mitigation reports that assist the banks and CIT clients.

nder her leadership, the company has managed to develop partnerships with government and private sector organisations globally due to the nature of organised crimes. She is very active in the financial services sector, being a representative of 15 South African Banks, three Cash in Transit companies and an ATM service provider, and she has been successful in what she does. “I believe that everyone has different skills and expertise and by sharing and creating synergies, overall success can be achieved,” says Pillay. ”Things evolve so quickly that if one does not keep ahead of the game, then you stand the risk of losing your relevance. In a team, you have to ensure that everyone is on the same page and brings to the table what is required. If people are not developed then you take the risk of not delivering. I believe that learning from other’s experiences is valuable, which is why I gladly share.” Pillay actively develops the skills of others by talking to people in or outside the company, and by doing so she is able to identify their

Preventing Crime in the

Banking and Cash in Transit Sector 68 CEO 2018 Vol 17.2

by Cherrol Skosana

2018/2019 weaknesses or challenges. She is therefore in a position to offer solid advice and guidance. “I do believe that to truly develop people, I have to interact with them as often as I can and by coaching and mentoring them, I am able to determine whether my assistance is correctly focused or not,” Pillay explains. “Where possible and funds permitting, I encourage staff and other external individuals to obtain formal training and development but I never shy away from assisting if I can.” Pillay is a phenomenal woman and has achieved a lot over the years as she continues to put African women on the map. She proudly lists her special achievements and accomplishments including being voted a finalist in MIW’s financial services sector and becoming the first Black State Attorney in South Africa. She has successfully negotiated with the Department of Home Affairs for the banks to have access to the online verification system. This is the first in the world and is a major contributor to crime prevention within the banking sector. She also influenced the international organisation, IBSA, to accept SABRIC as a member, despite it being restricted to certain organisations only. “Subsequently, I was requested to head up the Fraud Specialist Group for this organisation, a role I continue to perform” Pillay highlights. As Chief Executive of SABRIC, there are certain contributions that Pillay makes to the organisation’s overall sustainability objectives which include influencing and lobbying. Year-in-and-year-out, she has been fortunate to establish the relationships vital to supporting the company’s mandate. She has gone beyond this on many occasions by assisting in areas outside of the core mandate at the request of the client as they trust the negotiation capability and credibility that is brought to the table. “Cybercrime is major cause for concern and after positioning a strategy to deal with this to the executive leadership of the banks, a cyber lab was established at the company, this positions us very well globally as we gear up to fight cybercrime,“ Pillay mentions. “ Furthermore, an operations centre was also established in the company to position it to be relevant and dynamic in addressing the emerging threats that our clients are faced with. These two new capabilities put us at the forefront of our collective initiatives and enhance

our capabilities. These initiatives also make us leaders on the continent and beyond.” When questioned on how SABRIC is directly and indirectly contributing to efficiencies, Pillay states that the conservation approach taken to deal with finances holds them in a good stead. Despite the funds being available to run the company, every effort is made to spend it responsibly. This is clearly evident from the saving realised and offset against future expenditure. The negotiations take place continuously to ensure that they get a significant ROI from their initiatives and they have excelled beyond expectation. She has certain measures in place to monitor improved performance standards for herself, her department and the organisation via continuous evaluation and assessment. “I encourage open and direct discussions and do not take criticism personally,” states Pillay. “As I lead by example, I ensure that I perform at levels required and beyond what is expected. Any gap identified either within the company, an individual or myself is addressed as soon as possible, either by formal training or coaching. The Management Committee meeting also reflects the achievement of strategic and implementation plans.” Further to the above, she has also made it her mission to give back. “I do birthday parties for 10 children who are in a safe house,” enthuses Pillay. “They range from two to 17 years old. I enjoy baking and cooking and as my children are now adults, I take joy in being able to do this for other children who do not have their parents with them or a traditional family environment. I also buy them an outfit for that special day. Even if I have work pressure on that day, I try and make it to get to them.” Pillay believes that children need to feel a part of the people they live with and share personal space with, even though they may not be their blood relatives. She feels that by doing the little she does, she can help build the bond they need. “Birthdays are special days so those having a birthday should be made to feel special,” she concludes.” On the days I go over, I notice how the children rally around to each other and how much attention the child gets. It is not enough but it’s a start of more of what I would like to do.”

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2018/18

Strive Masiwa, founder and Executive Chairman of diversified Telecommunications, Media and Technology group Econet Wireless and Econet Media

Strive Masiyiwa, founder and Executive Chairman of diversified Telecommunications, Media and Technology group Econet Wireless and Econet Media, has won several accolades and attracted international recognition for his business knowledge and compassion. He is also considered as one of Africa’s most generous humanitarians.

Entrepreneur by Lakhe Thwala

makes his mark both in

Africa & internationally “A

ttitude determines your altitude, if you have a bad attitude, even if you are high-ranking, you will come crashing down, and if you are still trying to start your career, a bad attitude will keep you on the ground, revving your engines but going nowhere,” says Masiyiwa. Many believe that a successful individual has to give back to the community and that has been the case for Masiyiwa. He has used his wealth to provide scholarships to over 100 000 young Africans over the past 20 years through his family foundation and he also supports over 40 000 orphans with educational initiatives as well as sponsoring students at universities in America.

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The 54-year-old Masiyiwa is considered an influential leader in the United Kingdom and China. He has also dedicated his time to mentoring the next generation of African entrepreneurs through his Facebook page, which has a continuous followership of over 2.5 million from across the continent. Further to the above, Masiyiwa is a member of the Africa’s Progress Panel (APP), a group of ten distinguished individuals who advocate at the highest level for reasonable sustainable development in Africa. As a panel member, he also facilitates alliance building to leverage and broker knowledge and convenes decision-makers to persuade

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policy for lasting change in Africa. “We Africans are able to build companies that can operate in the global environment,” Masiyiwa mentioned. He recently took over from former UN Secretary General, Kofi Annan, the Chairmanship of AGRA, an organisation that supports Africa’s smallholder farmers. In 2013, he was appointed co-chair of Grow Africa, the investment forum for Africa’s agriculture, which has helped mobilise over US$15 billion in investments for African agriculture. “If you are working or you are running a business you have to set aside time and money to invest in your continued formal education and skills acquisition,” Masiyiwa declared. In 1948, after a 17-year absence, Strive Masiyiwa returned to his home country, Zimbabwe. He opted to quit his job as a Telecoms Engineer for the state-owned telephone company and set up his own company with the equivalent of US$75. After five years he established himself as one of Zimbabwe’s

Constitutional Court of Zimbabwe on the basis that he was deprived of his right to freedom of expression. Fortunately, he ended up on a winning side when the Constitutional Court ruled in his favour. Masiyiwa gave back to the large number of people who stood by him during his extensive battle against the Zimbabwean government by establishing Econet Wireless Zimbabwe in July 1998 on the stock local exchange. Fortunately, Econet Wireless Zimbabwe went on to achieve a milestone by becoming a major business, dominating Zimbabwe’s economy. “Entrepreneurship without skills limits your growth potential,” highlights Masiyiwa. He wanted to explore more and be seen as one of the most influential individuals in Africa. He opted to first move to South Africa after he left Zimbabwe where he created Econet Wireless Group, which was a new and completely different group compared to the one he also founded in Zimbabwe. He went on to stay more than 10 years in South Africa and decided to move to London, nonetheless, “If you are working or you are running a business he still has important business you have to set aside time and money to invest interests in South Africa. Masiyiwa’s connections went on to become in your continued formal education and skills more viral after he successfully acquisition.” launched his business ideas in several countries. In addition, he has interests in mobile operations in leading industrialists, after successfully building a large New Zealand, Bolivia and the Dominican Republic. electrical engineering business. “The size of the business that Masiyiwa is no doubt one of the successful entrepreneurs in you run is dependent on your capacity to build and manage Africa. In spite of his success and several businesses around the organisations,” Masiyiwa states. world, he has successfully managed to keep his wealth private. The materialization of mobile cellular telephony led The Zimbabwean born entrepreneur went on to achieve him to expand into telecoms, but he encountered some numerous awards both in Africa and internationally after his challenges after Zimbabwe’s Robert Mugabe government business ideas turned into successful concepts, paving his way of Robert Mugabe declined to give him a licence to operate as one of the most successful individuals in Africa who has his business, known as Econet Wireless. During a five year influence both in Africa and internationally. legal battle which resulted in bankruptcy, he appeared in the Source: https://en.wikipedia.org; https://www.forbes.com

CEO 2018 Vol 17.2

InConversationWith What is yours take on entrepreneurship? Entrepreneurship is the only way the South African economy is going to thrive, and job creation, through entrepreneurship, is paramount. I believe that our educational syllabus should have a strong emphasis on creating entrepreneurial minds for the future.

Amy Kleynhans Since being crowned winner of the Miss South Africa pageant in 1992, Amy Kleynhans has achieved several career goals over the years. This was bound to be the case given the bold statement she made at the Miss World pageant by parading a white flag as opposed to the then apartheid flag â&#x20AC;&#x201C; a move which at her young age proved that she does not shy away from standing up for what she believes in. A young Amy was setting the pace for her future, and it is a privilege for CEO Magazine to talk to her and discuss her career path to date and what drove her to achieve all that she has. Amy you are famous for winning Miss South Africa in 1992, how did this achievement impact your life and future career? The winning of Miss South Africa in 1992 had an enormous impact on my life, as it accelerated my goals for education in South Africa and my business objective. The Miss South Africa 1992 title offered me a wonderful network of influential people, and it was an incredible platform from which to initiate my brand and business ambitions.

CEO 2018 Vol 17.2

Tell us more about your Dial-A-Teacher venture? Dial-A- Teacher was born out of a need that I had as a young learner at school. With this in mind, combined with my teaching background, I decided to start a telephonic homework line to assist leaners with their educational needs - from research to telephonic tutoring - in the hours after school. I approached the late Nelson Mandela as a close confidant to assist and after a year-long pilot I launched the Dial-A-Teacher programme in January 2000, with Nelson Mandela as my Patron. What challenges have you experienced and overcome throughout your career? No successful business comes without its constant challenges. From the beginning I had to overcome access to finance, expertise and our specific target market â&#x20AC;&#x201C; which are challenges similar to most start-ups. Today, the challenge I find in most businesses, is to keep abreast of global technology changes so that you can grow your business and set yourself apart from your competitors. Do you have advice for business people/women in business/young entrepreneurs? The best advice I can give to anyone running their own business, is to keep educating yourself about your competition and global economic trends. Also, using wealth creation for the next seven generations is a strong master plan for your business. In this way you will make informed decisions to grow your business into something meaningful that will last way beyond your life - for many generations to come. What does your future look like? Being in business for the next 50 years on the African continent is not going to be without its challenges, but I do believe we are living in very exciting times. For me, I thoroughly enjoy the challenge of living on the African continent, with its incredible diversity and hunger for success, and I believe our country has all the potential to become a global force to be reckoned with.

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