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Engage Hub’s cross-channel customer engagement technology enables organisations to deliver better customer experiences through SMS, MMS, web, email, voice, push notifications, Facebook Messenger and more. From customer services to marketing, Engage Hub gives businesses centralised control over all channels of communication and data which, ultimately, results in improved operational efficiencies. W: www.theengagehub.com
Genesys® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the centre of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in over 100 countries trust the industry’s #1 customer experience platform to orchestrate seamless omnichannel customer journeys and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognised by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Contact: Neil Titcomb T: 07919 173376 T: +44 (0)2038 083 999 E: neil.titcomb@genesys.com W: www.genesys.com/uk
Grass Roots is the incentive company with the widest range of rewards and benefits for your employees and customers. We work with organisations of all sizes, including some of the world’s biggest brands. Our products and solutions (many of them exclusive) enable businesses to connect with new customers, grow their market share, and enhance customer loyalty. We also help companies to become great places to work, with enviable employee benefits and innovative reward and recognition initiatives that change behaviours and generate results. Everything we do is about driving business performance, making things easy and delivering value. Get in touch and find out more: E: inspiration@grg.com W: www.grassrootsgroup.com T: 01442 829450
InMoment™ is a cloud-based customer experience (CX) optimization platform that helps brands leverage customer stories to inform better business decisions, and create more meaningful relationships with their customers. Through its Experience Hub™, InMoment provides Voice of Customer (VoC), Social Reviews & Advocacy, and Employee Engagement solutions, as well as strategic guidance, support, and services to nearly 400 brands in 95 countries. W: www.inmoment.com
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