c e r t if ie d m anager road map
ROAD M AP T O B E C OM I N G A CE R T IF I E D M A N A G E R Below is a visual map of the routes you can take to become a certified manager. Notice the overlap of courses for each title.
S TA R T
Sales/Customer Service 101
Financial Management 101 Financial Management 201
People Management 101 People Management 201 People Management 301
Rental Management 101 Rental Management 201 Rental Management 301
Service Management 101 Service Management 201
Parts Management 101 Parts Management 201
CERTIFIED PARTS MANAGER FINISH
CERTIFIED SERVICE MANAGER CERTIFIED SALES MANAGER
Sales Leadership 101 Sales Leadership 201
Certification Test
CERTIFIED BRANCH MANAGER CERTIFIED RENTAL MANAGER
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