Board of Directors' Note How To Participate In Your Community

ArrowCreek View is the official publication of the ArrowCreek ACHOA published by CCMedia. 775.327.4200 | www.cc.media publishing@cc.media

ACHOA contact info

Inquiries, concerns, requests to the Board or Committees: ACservice@associasn.com

Use TownSQ (www.townsq.io) to ask questions or make comments concerning the ArrowCreek View, check your account real time, view secured ACHOA documents, and see announcements!

Management Company Associa Sierra North (ASN) 10509 Professional Cr. #200 Reno, NV 89521 775.626.7333 P | 775.626.7374 F

ArrowCreek's ASN Community Manager Jeanne Tarantino, CMCA, AMS, PCAM 775.334.7403 Direct

Ombudsman for Owners in CICCH/HOAs http://.red.nv.gov.content/CIC/Main/ CICOmbudsman@red.nv.gov 702.486.4480

ASN Community Manager Jeanne Tarantino, CMCA, AMS, PCAM 775.334.7403 Direct

residents' center

775.850.4620 Hours: 5am - 10pm Daily

ArrowCreek Security

775.850.4450 Gatehouse

ArrowCreek BOARD

Morgan White, President Kurt Bickel, Vice President Joyce Seelen, Secretary Gary Jacobson, Treasurer Jim Keller, Director Rick Hsu, Director Mark Aston, Director

ADRC MEMBERS

John Krisch, Chair Joyce Seelen, Board Member Morgan White, Board Member Ron Duncan Jeff Jones Jess Traver Don Unruh

The ArrowCreek ACHOA Board, on its behalf and for the Association, disclaims responsibility for the content of any articles not authored by Board members or employees. Articles of general interest on subjects reported or discussed at public Board meetings published in the magazine are the responsibility of the residents submitting them. The editors reserve the right to edit submitted material for clarity and length.

board of directors' note

As we look outside, it seems that Spring is definitely springing around ArrowCreek. The daffodils are popping up, the trees are starting to bud, and the snow has finally melted. As we swing into Spring, your Board has a number of projects on its plate including a quick community survey concerning better serving our youth. The results of the survey will be shared in the near future.

First, and most important, the Board is required by NRS 116 to put major projects and contracts out to bid on a regular basis. To that end, the Administration Committee put together a Request for Proposal (RFP) for selecting our Community Manager. Three candidates are in process of completing the RFP, including our current management company. The Board will meet in May to open bids. A winner will be selected at the August 17. 2021 board meeting. Changing managers is a daunting task, with significant associated costs, so the decision cannot be made solely on the metric of cost.

Also going out to bid is the contract for our pavement consultant. This is an important relationship, as the quality and durability of our 26 miles of private roads is highly dependent on the analysis and recommendations of our consultant.

Finally, we may also address the issue of corporate counsel. The process for that has not been developed, but it is under study.

On the social front, the Board and the Social Committee are hoping that by August, the State will have reduced or eliminated restrictions on outdoor gatherings so that we can again enjoy our usual summer picnic on the lawn at the Residents’ Center. We will not have the Fourth of July picnic as before and more information will be provided about an August picnic. However, please see the article further into the magazine about flying your American Flag during the fourth of July weekend. We hope everyone will show their spirit.

Speaking of the lawn, we encourage you to go there and see the nice job of relandscaping that our maintenance staff has done at the north end. It now looks much more attractive and inviting. See the article spotlighting our Facilities Staff. Our great employee staff keeps looking for opportunities to improve the community and if you have any ideas please let us know.

As you know, The Club continues with Its major renovation. They hope to have it completed by the end of summer. Because their parking lots have been torn up in advance of utility installation and repaving, parking for their employees has been severely limited. The ACHOA General Manager, Director of Security and two Board Members reached an agreement with The Club management to provide 25 parking places in the Residents’ Center lot until May 15 when our pools will open up. We are also providing 15 spaces on the gravel next to the field. In the meantime, the Club has arranged offsite parking elsewhere and will be running shuttles to and from those sites.

One issue that seems to come up regularly is that of residents’ concerns about

items on a Board meeting agenda. If you have questions, comments or concerns about any item that will be addressed at a Board meeting, please send them to our Community Manager (acservice@ associasn.com) who will then either address them directly or forward them to the Board or the relevant ACHOA advisory committees as necessary to provide a response. In addition, you can contact our Community Manager by phone at 775.334.7403 (leave a message and your call will be promptly returned) or you can send a request using the website www.ArrowCreek.com by going to the Suggestions tab and forward your questions.

ArrowCreek HOA Board of Directors

Get to know how the ArrowCreek Homeowners Association Board of Directors, Board Committees, Community Manager, and the General Manager work seamlessly to keep the ArrowCreek subdivision a great place to live, work, and play. All ACHOA lot owners need to stay informed about the operations of our great community. Following are the ways you can get the information you need: » Any owner can attend any Board meeting, except the executive sessions of the ACHOA

Board, by contacting Associa to get the time and date of the Zoom meeting and another copy of the Board Agenda. Agendas for Board meetings are mailed and emailed to each household ten days in advance of the meetings and are also available to each lot owner by going to: www.ArrowCreek.com. Residents are invited to attend these meetings. Time is allotted at Board meetings for comments not related to the agenda at the end of the meeting. » The Strategic Plan for ArrowCreek is also available at the ArrowCreek.com website within the documents section. This document

provides insight concerning the vision of our community. » The preliminary and approved Board meeting minutes, released Board Packet for an upcoming Board meeting, along with the monthly ACHOA financials, Audited

Financials, and other important documents are available for lot owners on the secured www.Townsq.io website. » Residents can attend any of the ten committee meetings, such as the Communications

Committee, the Safety Committee, etc., by contacting Jeanne Tarantino, the Community

Manager for Associa Sierra North. Her number is 775.334.7403 and her email is ACservice@ associan.com.

Stay informed about your community. Attend meetings or read the minutes of meetings. Share your thoughts by contacting the Board, Board Committees, Community Manager, General Manager, Security Director, and Residents’ Center manager through approved communication channels. They will respond.

Selling the Lifestyle

ArrowCreek Is The Place To Be!

DONNA SPEAR

NEVADA & CALIFORNIA REALTOR® CRS CLHMS NV S.0042018 | CA 01226918

775 691 7947

dspear@chaseinternational.com donnaspear.com donnaspear.com