Isolation and Loneliness report

Tackling Isolation and Loneliness

As one of a number of ad-hoc surveys we conduct, C&C employees spoke with 250 residents in late 2020

about their experiences of isolation and loneliness during the Covid-19 pandemic.

The results identified that one in eight residents in our sheltered schemes and

general needs accommodation were experiencing feelings of isolation and loneliness on a daily or weekly basis.

Fortunately, many other C&C residents were able to offer advice on how to manage the pandemic. Over half said that speaking to family and friends was their best coping mechanism; while others suggested joining local activities or starting new hobbies, citing the events that C&C itself puts on. Our Youtube channel houses a number of videos from residents and housing service officers explaining the impact of isolation and loneliness, and top tips for dealing with it. These videos have received over 500 views to date.

The publication of our report, “Isolation and loneliness among over 55s during Covid-19”, led to conversations with 10 partners – existing and new – to offer additional opportunities for residents to engage in activities including fitness, music and theatre. We continue to seek additional support and funding from other partners and organisations to help our most vulnerable residents, in particular with technology solutions. Along with these new partnership opportunities, the report also led to media coverage and speaking opportunities.

Along with our regular calls to many C&C residents to help manage off isolation and loneliness, we also helped keep them warm and safe over the winter months. Our website carried advice throughout the season on heating their homes and fire safety, while our Keep Cosy Project reached out to hundreds of crafting volunteers across the UK. This resulted in 176 handmade quilts, blankets, hats, scarves and sensory items that were all distributed across our schemes. As a result of their enthusiasm for continued engagement, we have now established a nationwide community of creative people to take part in future social art projects alongside our residents.

“I experienced loneliness at the very beginning of the lockdown because I am by nature very sociable and not being with people is very hard. But then I had something to do and that saved me from loneliness. I am very grateful with everything Central and Cecil has provided for us.

I took my first lessons in life, of ballet. No matter what I’m doing or what state of tiredness I am in, I am always ready for my ballet lesson. After this experience of the lockdown looking after ourselves, and looking after other people around us, I don’t think I will ever feel lonely or isolated.”

Myriam, Edna House resident “