Storyboard Co-creation
How to interact with iser
Role of service delivery
Idea visualization
Lo-fi prototype:
Bench mark
DEfine risk signals/ risk factors/ Actions/ needs
To prevent the condition happens in advance and be prepared for the fees of service in prevention stage, we realized that our previous service delivery model is quite similar with the model of the insurance company. After furture study about insurance model, we started to think about:
A day in a life
Persona
Method
What if... the government shift the public service delivery into the insurance model?