Compliments

We’re really pleased to report that between October 2022 and March 2023, we received nearly six times more compliments about the services we deliver and our staff, compared to the number of complaints.

“The guys are fantastic, always arrive when they are supposed to and get the job done. Friendly, helpful lads.”

“My Housing Officer was absolutely lovely, she kept me updated with information about my property and was very helpful during my tenancy period.”

“Everything was prompt from Castles & Coasts. They dealt with my inquiry most professionally whilst adhering to GDPR. They were polite, prompt, friendly and informative.”

“She is a credit to Castles & Coasts and all tenants. Honest, reliable, trustworthy and approachable.”

“That repair man was brilliant, knew exactly what he was doing and fixed the issue quickly and efficiently. Very happy with the work.”

“We’re absolutely delighted with the repair, and the workman was polite and respectful to both of us and our home.”

“Excellent service all round from the first contact with Castles & Coasts to the repair job being done.”

“The workman was very good and was very professional. He was punctual and his attitude and cleanliness were excellent.”

“Everything was great. Went like clockwork.

Electrician was polite, friendly and explained everything that he was doing.”

“Thank you so much for allowing me to have my little dog - he has helped my mental health so much and is changing my life for the better. ”