Focus on... dealing with damp and mould issues

In the last Residents’ Voice Report, we told you how we quickly acted following the launch of the Housing Ombudsman Spotlight on Damp and Mould Report, and outlined how we were working to implement all of the recommendations.

This was brought into even sharper focus for the housing sector following the tragic death of a toddler in Rochdale.

The health and safety of our residents is our highest priority. We have a dedicated ‘damp and mould taskforce’ set up, led by our Directors of Property and Housing Services, and involving key colleagues. The main focus of the group is to ensure we have the most robust and timely processes in place, to respond to any reports of potential damp and mould.

If you have any concerns around damp and mould, please contact us straight away on 0800 085 1171:

There is also lots of helpful advice and guidance on our website, which can be found here.