Choosing The Right Headset For Your Office Environment When you are required to use a phone for business several hours a day talking to customers or business related people, it can become frustrating to say the least. Often, employees who talk with customers regularly on the telephone need to be writing down information or looking important things up on the computer - tasks that require two hands. It may be clumsy and awkward to have to hold a phone while speaking to someone and peck at a slow pace on the computer at the same time, looking up material. This leads to fatigue, and also neck and back pain. To avoid these and other difficulties, using a headset solves a whole lot. There are many kinds of headsets to select from, including both corded and wireless headsets. Wireless or Wired The first aspect to consider when selecting a headset is whether to buy a wired or wireless type. Consider the needs of the user - if the headset is not needed frequently, a wired set may be a cost-effective and simple solution. At the same time, if someone would be moving around the office and would use it consistently, a wireless headset would be more beneficial than being linked to a wire. There are three main varieties of wireless technologies available for use in headsets: DECT wireless, 2.4 GHz wireless, and also Bluetooth wireless. The first two types are radio frequencies regularly used in cordless telephones, and can communicate over limited distances between a phone and a base station. 2.4 GHz wireless is compatible with a greater variety of phones. Bluetooth headsets are a widely used and common alternative for wireless headsets. Many computer systems and phones already have Bluetooth built in, or a Bluetooth adapter could be purchased. Earpiece Design What is nice about this technology is this design of headsets can come in a headband or in an earpiece model. With a strap across the top of the head, the headband style is held in position for those who would move around a great deal. The earpieces style is really similar yet there would be an ear bud or clip that attaches around the ear holding it in position. Some people prefer the security of the headband style, while others prefer to have a lighter, smaller alternative. Some headsets have large, padded ear cups that can be comfortable for some people, and feel cumbersome to others. An ear bud once more would depend on who is utilizing it and their personal preferences. Microphone Type Three common varieties of microphones found in headsets are omnidirectional microphones, bidirectional microphones, and inline microphones. With the omnidirectional microphones, sounds could be picked up in a 360 degree radius which suggests any environmental sounds is usually heard by the listener. Using a figure eight sequence, a bi-directional microphone reduces some of the environmental noise allowing the listener to hear the person speaking much better. Inline microphones are built into the cord of a headset, and offer flexibility and freedom, but can have compromised sound quality.
Big Sky Communications, Inc.
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Choosing The Right Headset For Your Office Environment Buttons and Controls Both wireless and wired headsets offer different methods for controlling the capabilities of the headset. Controls may be incorporated directly on the headset or they may have an inline button control. Volume can be adjusted with the button controls where they can also be used to answer telephone calls, hang up calls or mute the microphone when necessary. Most of the options for choosing a headset depend on user preference. Based on the individual's preference, comfort, fit and portability will play a role in which type of the headset they pick out. When picking a headset for office use, taking these aspects into consideration will ensure that you choose the best one for your situation, and that you experience the maximum level of comfort when using the phone for long periods of time. Big Sky Communications contains the most effective wireless headsets for office phones that you can buy. For even more info on Big Sky Communications, explore them at their website, http://www.bigskycommunications.com/.
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Big Sky Communications, Inc.
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