Your Input Matters! Watch your inbox for member satisfaction surveys throughout the year... Blue Ridge Energy conducts regular surveys to learn more about how members feel about our service in all areas of the cooperative. Surveys are sent by email to a sampling of members each month. If you’re selected to be surveyed, we strongly encourage you to take time to let us know how we’re doing and if we can improve service to you in any way. Blue Ridge Energy partners with Cooperative Insights and Data Decisions Group to conduct the survey. So, watch for an email that comes from CooperativeSurveys@ddgvips.com. Through this partnership, cooperatives across the country are able to compare satisfaction scores and learn from each other on opportunities to improve and provide the best service to our members.
Over the years, Blue Ridge Energy has consistently ranked among the top for providing the best member service! We want to continue providing that excellent service as your needs change with with the times. Your survey response will help us do that! Because these are sent by email, it’s important for us to have your most current email address on file. See this month’s Carolina Country cover wrap for a contest currently underway. When you give us your email address before December 3rd, you’ll be entered for a chance to win a $500 gift card! A postage-paid card is enclosed to make it easy for you to submit your contact information. Or, you can provide/update your email address online under My Account on BlueRidgeEnergy. com, on the mobile app, at your local district office or by calling us at 1-800-451-5474.
Visit us on the web: BlueRidgeEnergy.com CHIEF EXECUTIVE OFFICER Doug Johnson EDITOR Renée R. Whitener PRODUCTION SUPERVISOR Jacob Puckett
Membership MAT TERS
Blue Ridge-1021.indd 24
DISTRICT OFFICES Caldwell Watauga Ashe Alleghany Wilkes PowerLine*
TOLL FREE (828) 754-9071 (828) 264-8894 (336) 846-7138 (336) 372-4646 (800) 451-5474 (800) 448-2383
(800) 451-5474
OFFICE HOURS: 8:30 AM - 5:00 PM Monday - Friday Kiosks available
(PowerLine* is an automated account information and outage reporting system.)
9/9/21 2:49 PM
