“Cargotec’s strategy is to be the leading player in the on-road load handling sector in terms of customer satisfaction.” a culture of innovation. Today, as part of Cargotec, Hiab Moffett is the market leader in truck-mounted forklifts. Moffett, Sundin and the Terho brothers were major innovators. They were also pioneers who saw a need for new inventions and found a way to create them. In essence, they were their own first customers. Sundin needed hydraulic cranes for his ski manufacturing, the Terhos to help them with logging lumber. They truly knew their customers and their needs, better than anyone else. “Hiab was founded on customer needs, with Sundin and his skis, and the Terhos. We have the tradition and the experience of working with our customers, finding solutions to their real needs,” says Lotta Clausen, Communications Director, Load Handling.
“We have been around for a long time and are dedicated to the needs of our customers and the market requirements,” she adds. Winning customers’ trust
Cargotec’s strategy is to be the leading player in the on-road load handling sector in terms of customer satisfaction, says Axel Leijonhufvud, head of the Load Handling business area at Cargotec. “Satisfied customers are the only and the most important signal that we are doing things in the right way and focusing on the right things. The question we should all be asking ourselves is how does my work help our customers,” he adds. It was the long tradition of courage to make decisions and the curiosity to discover what
1986
The first Jonsered log loader The first Fiskars crane (to become Loglift)
1960s
1977
Partek buys Loglift
The first truckmounted forklift
1988
Partek buys Multilift
1970s
1985
Hydrauliska Industri becomes Hiab and starts to use the elephant logo
Partek buys Hiab
1989
Eric Sundin’s company stops manufacturing skis 16 HIAB METHOD